D Ramsey Location: Naperville, IL 60563 ... ever needed. SUMMARY OF QUALIFICATIONS Dependable,detai l-oriented,profe ssional that offers a solid background of productive SALES/CUSTOMER SERVICE SATISFACTION.Ext ensive SALES/marketing background with proven success. Career-oriented, with outstanding negotiation,and inter-personal skills providing a reputation for forming productive relationships with new/previous customers.Natura l leader,that builds,guides cohesive teams providing motivation and direction to drive excellence.Stron g problem-solving, time management skills,goal-orie nted with great follow-up in goal to retain customer with positive resolve.Credit/c ollection/loan transaction experience,also success on delinquent r ...
97 hits
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D Ramsey Location: Naperville, IL 60563 ... in person wherever needed to company match. SUMMARY OF QUALIFICATIONS Dependable,exten sive SALES/marketing background with proven success. Experienced team leader with outstanding negotiation,and inter-personal skills providing a reputation for forming productive relationships. Detailed sales professional that builds, guides cohesive teams providing motivation and direction to drive excellence but must utilize POSITIVE empathy as well. Strong problem-solving, possess time management skills,goal-orie nted with great follow-up to retain customer.Credit/ collection/loan transaction experience resulting in delinquent revenue collected which resulted in maximum revenue. Multi-task abili ...
95 hits
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E Napier Location: Naperville, IL 60563 ... performance. Customer Service Specialist • Call Center and Account Representative whose talents include customer needs assessment and consumer advocacy. • Develop and facilitate the use of various customer retention innovations. • Employee Benefits Consultant and Third Party Administrative Services Provider. • Insurance policy information, clarification, current claim status and complete informational services to participants, all in compliance with and strict adherence to HIPAA (Health Information Portability and Accountability Act of 1996). • Retail Order Processing and Fulfillment Representative. Sales Support Administrator responsible for direct contact with custo ...
93 hits
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R Gines Location: Naperville, IL 60563 ... ustomer service, communication, and coordinating skills. SKILLS Microsoft Word, Microsoft Office, Microsoft Outlook, Excel, PowerPoint, Fax Machine, Xerox Machine, Internet Access, Medical Terminology, Type 45 wpm, Supervised, Team Player, Mentor, Excellent oral, written and verbal communication; Effectively resolve problems and issues; Dealt with irate customers; Provided assistance in person, phone, e-mail, and faxes; Monitored progress towards achieving goals; Translated technical information; Changed routine as needed; Formed pamphlets for training; Increased team production and motivated; Verified information by phone, fax, e-mail, and in-person; Received recognitions; Loves a challenge ...
91 hits
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D Hoffman Location: Naperville, IL 60563 ... h insurance license, effective November 2008Experience Horizon Staffing Service Lisle, IL Call Center Customer Service Representative November 2007 to May 2008 Take orders for customers to open I pass Accounts For Illinois Tollway Answer approximately 97 calls working 4-5 hour per day Take payment for accounts and money available on account Take payment for violations for missed toll ...
89 hits
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B Carey Location: Naperville, IL 60565 ... enter Operations ~ Project Management ~ New Business Development Planning & Forecasting ~ Client Relations ~ Profit & Loss Management Strategic leader with solid analytic skills and success growing and diversifying customer revenue while efficiently controlling operating costs. Diverse professional background includes operations, client relationship management, project management and new business development. Driven leader with a track record for delivering results. Leadership – Proven ability to manage and motivate a large team to deliver high quality results. A positive role model with the ability to garner commitment from team members and colleagues. Solid track record i ...
87 hits
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J Wenzel Location: Naperville, IL 60565 ... in fast-paced public and private company. Leadership responsibility for all aspects of inbound and outbound customer service and sales support with additional experience in retail operations, e-commerce, inventory management and systems project management. Experience: Successories, LLCAurora, IL The leading source of motivational merchandise & awards. Sales and Customer Service ManagerJune 1999 to March 2009 Responsible for the operational performance of a multi-channel contact center supporting direct mail and e-commerce, representing $20 million in annual sales. Hire, supervise, train, manage, motivate and evaluate staff handling up to 300k calls and 200k orders annually. Estab ...
85 hits
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M Kennedy Location: Naperville, IL 60565 ... ken@aol.c om Career Objective: To obtain a position utilizing my strong customer service, interpersonal and general officeskills, that provides the opportunity to advance professionally. I am an energetic, approachable, customer-focused team player with proven ability to exceed expectations.Pro fessional Experience:3/04 - 3/09 - Property Support Manager, Tharaldson Property Management. Fargo ND. Responsible for the day to day operations of hotels Managed 20 to 45 employees depending on the size of the property Handled all recruiting and hiring of employees from hourly to management Oversaw all training of employees Completed Tharaldson Management Trainin ...
83 hits
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M Caponigro Location: Naperville, IL 60565 ... o expand my knowledge of customer service and become an asset to your company with the position that is offered. Education: 1985-1989 Naperville Central High School Naperville IL Degree - High school Diploma 1991-1993 College of Du Page Glen Ellyn IL Business Management Work Experience: November 2007-August 2008 Sears Holdings Corporation Naperville IL Customer Service Associate Responsibilities : Answered phones in a timely manner to questions from customers regarding delivery of their products. An Outbound Dialer System made calls to the customers to confirm delivery status and at that time the customer if they had any questions would be prompted to wait on the line for ...
81 hits
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N Dierdorff Location: Naperville, IL 60565 ... elco system, and the Rims system. I am familiar and comfortable using ICD9 & CPTcodes. My time at both American Chambers , Gallagher Benefits Administrators andHealthSmart Benefits Solution formally American Administrative Group has given me astrong background and extensive knowledge of paying claims. I am equipped with valuableproblem solving skills and customer service experience, part of which included heavy andvigorous phone experience. EDUCATION: 1976-1978 College of San Mateo 1972-1976 Capuchino High SchoolEmployment :2005-Current Customer Service Supervisor/Data Entry Supervisor-Ameri can Adminis ...
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