N Solberg Location: Elgin, IL 60124 ... ovative training solutions for highly competitive Fortune 500 companies. Proven ability to design and implement management and leadership competency based training and programs to improve customer focus, increase productivity, reduce turnover and target employee and management development. Strong project management skills, with particular attention to detail. Superior communication and interpersonal abilities. Established commitment to high performance standards and accountability. Areas of expertise include: ¨Training and Development¨Publ ic Speaking/Facilit ation¨Business Collaboration ¨Instructional Design¨ Organizational Development¨Staf f Development Career Accomplishments Reduced ex ...
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P Cramer Location: Elgin, IL 60124 ... ing, order filling, shipping and maintaining stock records in warehouse. Managed employees, scheduled work hours, resolved conflicts and determined salaries.Skills and Qualifications Inside/Outside Sales Representative* Coordinated sales distribution by establishing sales territories, quotas and goals.* Advised dealers, distributors and clients concerning sales and advertising techniques.* Reviewed market analyses in order to determine customer needs, volume potential, price schedules and discount rates.* Assisted in sales campaigns in order to accommodate goals of company.* Represented company at trade shows and other public arenas to promote product.* Sold tools and equipment to outside c ...
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R Russell Location: Elgin, IL 60123 ... ------ ---------------- ---------------- ---------------- ---------------- ---------------- OBJECTIVE: A Mid level position creating successful and profitable operations, building long term Customer Relationships, improving employee performance/prod uctivity, and job satisfaction. Summary: As a creative successful and effective manager I apply my people and management skills as required accomplishing all objectives. I efficiently implement the following: Profitability,Co st Control,Customer Satisfaction, Leadership, Motivated personnel,Teamwo rk environment, Consensus Building, Process Compliance,Succe ssful process and procedure Implementation Achievements: Results: Increased an ...
93 hits
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A Barth Location: Elgin, IL 60123 ... vice and business fulfillment supported by strong leadership, team communication and organizational capabilities. Experience includes:Timely and accurate service excellence Conducting staff performance reviewsEnsuring all business fulfillment Value added sales and service Identifying and achieving customer needs Consistently meeting goals and timelinesEXPERIE NCEDataMart Direct, Inc. Hanover Park, IL 2008 - 2009Senior Account Manager* Responsible for communications and compliance on client deliverables.* Ensure client issues are dealt with in an efficient manner.* Prepare and approve invoices.* Provide regular two-way communication between the client and team to provide strong team r ...
91 hits
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A Defrier Location: Elgin, IL 60123 ... ute my strong interpersonal skills that requires loyalty, flexibility and knowledge of how to treat people. Summary of Qualifications: 1. Highly organized, attentive to details and enjoy the challenges of a demanding schedule. 2. Excellent communication skills and ability to interface with customers, co-workers and management. 3. Capacity and enthusiasm for fast learning. Experience: 10/89 to 10/13/06 Cuna Mutual Group, Madison, WI. brought out Stewart Associates , Elgin IL. in 2000. in the Collateral Protection Field. My division of Cuna Mutual was moved to Texas, and this office was closed. I was a Collateral Prot ...
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C Dungey Location: Elgin, IA 60123 ... rong employee base, and ensure company compliance. Professional Accomplishments 2006 – Present Aon Risk Services, Asst Director *Manage Client Delivery Services department of 25 specialists ensuring quality and timely client product delivery *Managed and improved processes that lack value to enable an increased skill set and productivity *Ensure productivity and quality of invoicing transactions met all Aon and Sarbanes standards *Implemented Quality Check process to ensure an improved level of quality in end product resulting in less than 1% rework *Maintain increased productivity enabling overtime to reduced by 35% *Centralized “special handling” accounts enabling the unit to provide a hi ...
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K Wilson Location: Elgin, IL 60123 ... ability to think quickly and successfully handle clients. Detailed- oriented multi-tasker able to balance competing priorities and tight deadlines. Known for quality and timely completion of projects. Effective communicator, polished telephone, interpersonal, and writing skills. Energetic, patient, and diplomatic. Combine patience, determination and persistence to troubleshoot clients issues and ensure 100% satisfaction. Education: High School Graduate Hoffman Estates High School Skill: Typing 50 wpm ...
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E Gomez Location: Elgin, IL 60123 ... utbound call centers. Highly outgoing, organize and a team player. Capable of multi tasking, well practiced in customer service inbound and outbound call centers. Highly developed inter-personal skills. Proficient in the use of the internet, as well as some Microsoft word, Excel, Sap and Livox dialing system. Experienced in customer service for automobile insurance. High School Graduate, Bilingual (Spanish) both written and verbal. WORK HISTORY: Logs (Heart) Schaumburg IL September 2008 - April Customer Service Rep.. Helping Customers with questions about their modifications, interest rate, payments due date, tracking documents sent by via federal express, Answer incoming calls from cli ...
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M Rocha Location: Elgin, IL 60123 ... rofile Motivated, track record of profitable small business ownership. Talent for quickly mastering technology, Expert in customer care/communicati ons, problem solving, relationship building and user training and support. - recently completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-professional s at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skil ...
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T Stephens Ii Location: Elgin, IL 60123 ... l-center operations within the food services, government, and financial industries.Talen t for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in resolving escalated customer service issues.Secured numerous company achievement awards for delivery of exceptional customer service.PROFESSI ONAL EXPERIENCELegalH elpers - Chicago, ILLegal Assistant 2009-2010Used customer service qualities and bankruptcy law knowledge to pre-screen potential clients for a nation ...
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