Customer Service Jobs in Elgin, Illinois

Job Title: Customer Account Rep Company: Wisdom Adhesives Location: Elgin, IL Description: Our company is looking for an individual whom brings ENERGY, DETERMINATION, and PASSION in wanting to do more than just a job.  We are looking for a person whom can be resourceful and innovative and want to be part of a successful team environment.  We strive for excellence and 110% effort is our expectations and we look to only employ the best whom implore that same type work ethic.Our company is "North America's Top Mid-Sized Adhesive Manufacturer that has been in business for 135 years and is a family run business of 5 generations.  We are seeking to add to our team whom will be involved with a variety of administrative, sales duties and challenges.  Job will entail the ability to be a "jack of all trades", no task to small to handle no task to big to not take on.  We are truly looking for a quick-witted individual with great enthusiasm and poise to get the job done right the first time and to do so with a positive leadership type attitude.  We want someone who can grow with the team as well as whom the team can grow with.  This position will be M-F, from 0730 a.m. - 0430 p.m.    Bi-lingual in Spanish a plus.   Computer literate a must.  Hourly pay scale beginning from $18.00-$20.00/hr.    We may convert at startup to equivalent salary range base.  We provide medical, dental, vision benefits with this position.If you are interested in this position you must provide a cover letter to answer the following question in a short essay answer along with your qualifications via resume as additional background.The Question that must be answered in order to be viewed as a possible interview candidate is:"HOW DO YOU MAKE A DIFFERENCE IN YOUR CURRENT WORK/LIFE RESPONSIBILITIES AND WHAT MAKES YOU SPECIAL FROM OTHERS?"

Job Title: Customer Service Representative Company: DOT Compliance Help Inc Location: Elgin, IL Description: DOT Compliance Help is a full-service consulting firm located in Elgin off of I-90 and Rt31 specializing in the interpretation and execution of the regulations and guidelines set forth by the Federal Motor Carrier Safety Administration of the United States Department of Transportation. The Account Manager/Customer Service Lead plays a pivotal role in maintaining client satisfaction and loyalty through ensuring exceptional service and creating value for clients utilizing the company’s Database Marketing and CRM services and products. The Account Manager is the liaison between the internal departments to ensure creating and delivering the right solutions and services for the Client. The Account Manager is responsible for the relationship with the client on DCH's behalf. The Account Manager also supports the organizations strategic, tactical and support functions in order to achieve the client and company objectives. The Account Manager is measured by profitability and growth. · Accountable for setting internal communication plans/methodology · Coordinate and manage internal and external client meetings · Manages contractual agreements. · Billing review and quarterly audits · New Client set up and all corresponding client paperwork · Client Satisfaction · Client revenue forecasting and updates · Single point of contact for error resolution · Looks for new opportunities within existing accounts · Builds Department Level relationship – continual needs assessment · Originates actions to improve existing conditions, processes and communication - Utilizing consultative sales methods to sell our clients services to clients in a wide array of industries - Creating unique solutions to meet each client’s individual needs - Develop and grow relationships within current customers: Prospect, qualify, solidify relationships, overcome objections and close new business. - Generating revenue, and exceeding attainable weekly, monthly and quarterly performance goals. - Developing loyal and long-lasting client relationships through personal attention and follow-up. · Other duties as assigned Qualifications: • Highly organized and able to multi-task in an extremely fast paced environment. • Candidate must possess excellent communication skills (both oral and written). This role interacts with clients on a daily basis via phone and e-mail. • The ideal candidate is motivated, resourceful and able to work both independently and within a team-oriented culture. • Responsibilities include management and development of several large, highly visible consumer goods accounts and will include coordination and execution of large marketing campaigns and ongoing development of new opportunities for clients. • Some back-end, analytical reporting experience is mandatory. • New business development experience is a plus. • Must be highly proficient in Word, Excel, Outlook, and PowerPoint and be very comfortable working with web based applications.

Job Title: Customer Service Representative Company: TWO MEN AND A TRUCK Location: Streamwood, IL Description: TWO MEN AND A TRUCK is seeking an entry level energetic individual to join our team as a Customer Service Representative. Duties include providing excellent customer service over the phone, scheduling moves, office support, answering phones and emails, data entry and responding to customer inquiries.

Job Title: Customer Service Representative Company: Senior Operations Location: Bartlett, IL Description: At Senior Flexonics, engineering innovation requires a different approach to business, one where we challenge ourselves to reach beyond standard solutions, beyond current technologies and beyond customer expectations.  Our value-added design capabilities and solutions approach to product development has positioned us as a world-class tehnological leader in our field.  As long as we have individuals like you, who continually look to push the envelope, we'll lead the industry for years to come.  Senior Operations, LLC is a British owned organization with divisions throughout the globe.  Our Senior Flexonics division which is in the Northwest suburbs of Chicago, in Bartlett, IL is currently looking for an experienced Customer Service Representative to add their expertise to our talented team.We provide a full option of Benefit plans that includes Medical, Dental, Vision and 401K.RESPONSIBILITIES:Assist in the completion of all sales documents to release order to production for completion.Prepare specific shipping documents, contract exceptions, special pricing arrangements, engineering changes and material specification requirements.Track projects and update customers as required.Enter data into CMS software for processing and scheduling.Review sales orders against P.O.’s for accuracy.Prepare reports for management and assist in preparation of budgets, forecasts and customer information.Address customer complaints and work with managers and directors to resolve issues.  REQUIREMENTS:Associates Degree preferred and a minimum of 2 years experience with products and manufacturing processes Knowledge of computer software, spreadsheets, order entry systems and Microsoft Word Experience in researching and resolving problems Strong communication skills, written and verbal, with focus on details Ability to analyze daily and monthly sales totals Electronic data interchange knowledge Experience reading contracts and knowledge of terms, conditions and basic import and export termsCandidates meeting these requirements are welcome to e-mail a resume and cover letter with salary requirements to:  Register to View   or fax to HR at Register to View       EOE M/F/D/V

Job Title: Customer Service Representatives Company: Aerus Location: Hanover Park, IL Description: Aerus LLC has been in business for over 80 years and operates through a network of locally owned independent franchisees.  Select franchises have been offered to establish an AQ Division within their area.  The AQ division was developed to offer a complete line of environmental products to address real problems found in the home today, and at the same time provide a unique career opportunity to enhance one’s lifestyle. AQ DIVISION ESTABLISHTED IN XXXXX AREA As the leader in providing consumers with the best in class products and services, we have immediate openings for Customer Service Representatives.  If considered a career change Aerus AQ might be the answer.  Form more information visit aerusaq.com Duties and responsibilities: Entry level position Contact existing customers and schedule appointments Conduct consumer market surveys Assist company with updating current consumer database Qualifications:Neat in appearance Possess a positive mental attitude Enjoy working with others Have a willingness to learn and grow Conduct yourself with honesty and integrity Possess interpersonal and basic communication skills Some college preferred Self-Starter Aerus Offers:Established Customer Base Above Average Compensation Flexible Hours Career Advancement Opportunities Full Training Benefits Company: AerusEmail: Apply by Email Act Now! If you are looking for a job/career with a company that provides the best sales, marketing, management and ownership opportunities in a growing $14 billion industry, please apply now with confidence.

Job Title: Customer Service Representatives Company: Omron Electronics Location: Saint Charles, IL Description: Customer ServiceJOIN A WINNING TEAM!Omron, a leading producer of high quality industrial electronics is a company with a global vision for advanced automation in manufacturing.  Our rapidly growing division has immediate openings for:Customer Service RepresentativesUtilize your excellent communication and problem solving skills to help contribute to our rapidly growing division.  The successful candidate will have 2 to 3 years experience in a fast paced computerized customer service department utilizing an EDI system.  In this position you  will be involved with all customer related issues, handle complaints, and work closely with our sales and production departments.  AS400 experience a plus.  Must be proficient in Microsoft Office applications.We reward our successful employees with a competitive compensation/benefit package.  For immediate consideration please send your resume to: Register to View .

Job Title: Customer Service Associate (CSA) I - 2607 Lincoln Hwy. Company: MB Financial Bank Location: Saint Charles, IL Description: Job Requisition ID: LP12265 Job Title: Customer Service Associate (CSA) I - 2607 Lincoln Hwy. Job Type: Full-Time Location: St. Charles, IL Years Experience: 6 mos. Job Location: 2607 Lincoln Highway - ST. CHARLES Job Description:Reference: LP12265Summary: Refers products and services, receives and pays out money, and maintains records of money and negotiable instruments involved in financial transactions by performing the following duties.Essential Duties and Responsibilities include the following: Represents the Bank in a courteous and professional manner, by greeting and addressing the customer by name, while providing prompt, efficient, and accurate service when processing customer transactions.Understand how and where to properly direct customer inquiries and complaints to preserve customer satisfaction.Knowledge of Bank products and services and ability to refer products and services to the appropriate customer.Focus on individual and departmental goals for both sales and referrals to achieve monthly referral goals as established by the CSM.Meet personal goals and promote team goals set by Retail Management.Knowledge of the Bank’s computer system to enter and retrieve customer information to effectively service the customer.Receives checks and cash for deposit, verifies amount, examines checks for endorsements, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures.Cashes checks, redeems US Savings Bonds, processes cash advances, processes withdrawals and pays out money after verification of IDs, signatures and customer balances, and enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures.Accepts checks and/or cash for loan payments, TT&L payments, official checks, travelers’ checks, and US Savings bonds, verifies cash, enters customers’ transactions into computer system and issues computer generated receipt according to Bank procedures.Knowledge of guidelines of when and how to complete Currency Transaction Reports (CTR), and responsible to request assistance and review prior completing.Comply with over-ride or review decisions and signing authority as established by the CSM and/or in accordance with Bank procedures.Places holds on accounts for uncollected funds only when required as stated in Bank procedures.Responsible to order CSA’s own daily supply of cash, and verification of incoming cash.Maintain cash drawer limits according to Bank policy.Prepare system blotter to balance currency and coin in cash drawer at end of shift and compare with system totals.Manage CSA’s differences according to Bank policy.Participates in dual control procedures for removing cash and consignment items from cash vault and removing and processing transactions from the night depository and Automated Teller Machines (ATM), including verifying cash and totals.Comply with standards set to achieve high goals in the Customer Service Profile and Teller Management System Program, accomplishing quality, as well as, cost-efficient, customer service.Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses.Some branch travel required. Must be flexible to travel to other bank locations as needed.Comply with all Bank policies/procedures and all applicable federal and state laws and regulations.LIVE the Bank’s Mission Statement and PRACTICE the Bank’s Corporate Strategy.Other duties may be assigned. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:High school diploma or general education degree (GED); and six months of cash handling experience. Six months of related job experience is preferred. Language Ability:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Math Ability:Ability to add, subtract, multiply, and divide numbers in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills: To perform this job successfully, an individual should have knowledge of Word and Excel spreadsheet software.Certificates and Licenses: No certifications needed.Supervisory Responsibilities: This job has no supervisory responsibilities.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is blkLargely required to stand for extended periods of time. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk; sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.We are proud to be an EEO/AA employer M/F/D/V. 20090427

Job Title: Customer Care Professional - Schaumburg, IL Company: UnitedHealth Group Location: Schaumburg, IL Description: UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.   If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.   By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.   Primary Responsibilities: Initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team.Manage incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff.Manage the referrals process, processes incoming and outgoing referrals, and prior authorizations.Includes intake, notification and census roles.  At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.Qualifications: 1 year + of call center experience1 year + of professional PC experience1 year + of Outlook and Word experience1 year + of customer service experienceTyping 30 - 35 WPMBilingual (Spanish / English) preferred Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Title: Bi-lingual Customer Service Representative Company: Manpower Location: Schaumburg, IL Description: Manpower, one of the world's largest staffing companies, is currently recruiting bilingual customer service professionals. Successful candidates will enjoy working with the public and have a pleasant speaking voice and personality. Familiarity with general office procedures as well as basic computer knowledge is also required . Excellent communication skills are necessary. Bi-lingual English/Spanish is a must!If you enjoy working with people and are comfortable talking on the phone or answering emails, then don't miss out on this opportunity. If you are interested in hearing more and getting your career started in customer service, apply today for immediate consideration!To be considered for this opportunity, all candidates must complete a prescreening questionnaire. To access this questionnaire, apply on manpowerjobs.com. If you submit a resume through a job board, please follow the directions on the e-mail sent from "noreply" / subject: "Your Manpower Application". Candidates who submit a resume only will not be considered until a completed questionnaire is received.The ideal candidate will be familiar with general office procedures as well as possess computer knowledge and data entry skills. Excellent communication skills are necessary. Bi-lingual, i.e. English/Spanish is a must!Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: Customer Care Professional - Schaumburg, I... Company: UnitedHealth Group Location: Schaumburg, IL Description:   Job Code: 322395   OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling. By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals. Primary Responsibilities: Initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Manage incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manage the referrals process, processes incoming and outgoing referrals, and prior authorizations. Includes intake, notification and census roles. At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined. Qualifications: 1 year of call center experience 1 year of professional PC experience 1 year of Outlook and Word experience 1 year of customer service experience Typing 30 - 35 WPM Bilingual (Spanish / English) preferred Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.