Customer Service Jobs in Chicago, Illinois

Job Title: Customer Service Supervisor (HOS Company: American Water Location: Chicago, IL Description: Customer Service Supervisor (HOS)Job ID #:3949 Location:Alton, ILFunctional Category:Operations Business Unit Description:AWR-WLPPEmployment Type:Full Time - Regular Education Required:GED/HS DiplomaExperience Required:1 - 3 Years Relocation Provided:NoShift:8 Hours of Work:

Job Title: Customer Service Representative Company: Collier, Vinson and Demonbruen, LLP Location: Chicago, IL Description: Customer Service RepresentativeWe are looking for an energetic, positive CUSTOMER SERVICE REPRESENTATIVE to join our team!This is an entry-level position that has great management potential for the right person! We are looking for an individual with a strong customer focus, work ethic and team player! Competitive base pay plus performance based bonus plan that is paid monthly!Job duties include:* Conducting customer transactions* Assisting with collections on past due loans* Ensuring loans are in compliance with company and federal, state, and local laws.If you have strong customer service skills, and experience in banking, retail, rent-to-own, consumer lending, or collections ? we want to talk to you!Requirements:* Strong customer service skills* Previous payday loan experience* Cash handling experience* Experience in collections* Retail or restaurant service experience* Reliable transportation* Be able to work with minimal supervision.Job Benefits:* Health Insurance provided through Blue Cross/ Blue Shield Preferred Care Blue ? PPO* Dental Insurance provided through Delta Dental* Vision Insurance provided through VSP Insurance* 401K Retirement Plan* Flexible Spending Account* Employee Assistance Program* Holidays, Vacation and Personal Time Off (PTO)* Short Term Disability (Company paid)* Life Insurance ($25k Company paid)* Supplemental Life Insurance (Voluntary)For further information and consideration, pleaseAPPLY ONLINE.

Job Title: ADMIN ASSISTANT & CUSTOMER SERVICE REP. Company: Location: Chicago, IL Description: You will be responsible for assisting the team in providing admin & customer service excellence to all of the clients within the centre and ensuring all of their business needs are met. The role will be extremely varied and you will be expected to handle various tasks. Personal Profile: Outgoing, enthusiastic, honest and confident individual who possess the following attributes; Excellent communication skills, both written & verbal Professional telephone manner PC Literate with knowledge of all Microsoft packages Excellent team player Confidence to interact with a range of clients up to Board level The ability to multi-task A proactive approach to the working environment Extremely well organised

Job Title: Customer Service Rep Company: Location: Chicago, IL Description: Company in the Northwest Suburbs is seeking a high level Customer Serivce Representative. Duties include: acting as the first point of contact, coordination of daily activities of assigned customer accounts in the office or during periodic visits to customer facilities, interact effectively with sales team, other company personnel, manufactures? representatives, and customer personnel as required. Elecrtronics knowledge required along with professional appearance and the ability to work in a fast paced environment. Candidates must have strong verbal and written communication, good organization and time management skills, strong computer skills (MS office) - oracle a plus. High School Education required with some college preferred. We offer an excellent benefits package including medical, dental, and life insurances, STD, LTD, 401K and Flexible Spending, Vacation Submit resume in confidence to Register to View

Job Title: Customer Service Representative Company: Navistar, Inc. Location: Chicago, IL Description: Customer Service RepresentativeJob ID: 2010-10944# Positions: 1Position Type: Regular Full TimeCategory: PartsLocation: US-IL-West ChicagoTravel: Up To 25%Position Purpose:The Customer Service Representative provides service and support to our dealer organization, fleet, export customers and our internal/external customers primarily for order entry, inquiries, expediting, claim and return processing, and general sales support to provide superior customer service while achieving operational excellence. This position requires a unique individual who is self-motivated, flexible, and decisive, a team player and who demonstrates a positive attitude. Must be a skilled specialist with the ability to make decisions, manage and organize the workload in a fast paced environment that may from time-to-time require a change in priorities when workload exceeds expectations.Responsibilities:* Assure accurate/timely responses to inquiries related to parts availability and the scheduling and expediting of all orders (stock/emergency/backorders) on a daily basis to meet or exceed customer expectations.* Respond and process all customer inquiries, return requests, credits and discrepancies that are related to customer and dealer parts returns, including shipped-in-error, ordered-in-error, annual surplus, specials, and terminations.* Process and complete all dealer inquiries and adjustments to invoices and statements resulting from customer orders.* Expedite and process orders with suppliers, plants, packagers, other dealers, etc., all special orders for parts not currently in the system (not supported by direct ship or PDC program), but are required and ordered by our dealer organization, Fleet accounts and OEM customers. * Maintain and meet the 24-hour 100% response time for Diamond Services and 247 orders for our dealer and customer organizations. * Exhibit professional level of service to customers by using proper phone etiquette and sound communication skills. Develop and maintain positive communication between all businesses within and outside of the company to achieve desired results.* Demonstrate organizational skills and sense of urgency in a fast-paced multi-task environment when answering and responding to customer needs.* Communicate and work closely with Cantera Business Teams and Purchasing on parts, pricing, expediting and other customer related issues outside of the PDC control.Basic Requirements:High School Diploma or GEDAt least 2 years customer service experienceAdditional Requirements:* The candidate placed into this position will be ineligible to apply for any other positions within the company for two years following the date of placement, unless approved by his or her manager* Willingness and ability to work flexible schedulesDesired Skills:* Positive Attitude, Ethics and International Values which support our company s values, and a healthy, high performance culture* Bachelors degree* Previous work experience in a customer service environment* Demonstrated organizational skills and ability to prioritize multiple tasks and assignments* Proven customer service phone skills* Proven ability to be a team member* Familiarity in the use of TOLAS, WMS, DRP and Parts On-line or comparable enterprise resource planning or on-line enabled ordering systems. Proficient typing and 10-key experience. PC literate, proficient with Microsoft Office package.* Maintain excellent professional relationships with both internal and external customers* Proven effective interpersonal communication skills verbal/written/listening* Self starter/results-oriented achiever* Competencies in problem solving and decision-makingVisit us atwww.Navistar.comto discover more about our organization.We are an Equal Opportunity Employer.The Future Rides On UsYour application choices are:* ORSend your resume as an attachment viae-mail* Refer a friend to this job

Job Title: Bilingual Call Center Rep Company: North Bridge Staffing Group Location: Chicago, IL Description: North Bridge Staffing Group is looking for Customer Service Reps that have experience working in a call center and can write and speak fluent Spanish. This is a long term temporary project located in downtwon Chicago. Please send resume only if you meet the requirements. Customer Service Representative (Inbound) ResponsibilitiesProvide knowledgeable responses to telephone inquiries in a courteous and professional manner. - Maintain a current understanding of the processing procedures to respond to numerous phone inquiries. - Adhere to the Privacy Act as it relates to the confidentiality of information released. - Continually look for and suggest process improvements, which will benefit Vangent and our customers (internal and external). - Maintain up-to-date knowledge of Center for Medicaid/Medicare Services (CMS) regulations and policies as they apply. - Assist with the delivery of internal employee training for new and temporary employees as requested. - Report problems that occur and assist with the resolution. - Utilize databases and written materials to look up and provide information to telephone inquiries. - Respond to telephone inquiries within the set departmental staffing and time parameters. - Maintain appropriate documentation of phone inquiries. - May be required to work scheduled holidays. Overtime may be required. - Perform other related duties as assigned. Provide information on general Medicare eligibility and information (e.g. General Enrollment Period and the Special Enrollment Period). - Handle and Process enrollments accurately using client system. - Answer accurately all questions relating to Formulary look up and billing and payment utilizing the appropriate applications. Requirements High School diploma or equivalent required. - Minimum 6 months call center experience required with Medicare/Medicaid or medical experience a plus.- Must be able to speak English clearly and professionally - Must be able to type a minimum of 25 WPM. - Ability to effectively work within established contractual turnaround times required. - Must have demonstrated excellent interpersonal and communication skills and the ability to organize simultaneous tasks. - Proven ability to work as a member of a team is required. - Will be required to complete program update training, as warranted, and successfully implement that knowledge in day to day operations.

Job Title: Customer Service Associate - mail, Copy, Fax , & Court-runs Company: Pitney Bowes Location: Chicago, IL Description: Pitney Bowes Legal Solutions, (PBLS) is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions.Since our establishment in 1988, PBLS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people. We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions.PBLS is currently seeking a full time Copy/Mail/Floater candidate who is customer service and career-minded; and, who is able to work in a fast paced production environment. This position will be in a law firm environment and will be paid hourly.Duties and Responsibilities:Perform any and all duties as assigned by management to include but not limited to: mail services, reprographics services, fax services, and messenger services (internal external) and court runs.Maintain highest level of customer care while at all times demonstrating a friendly and cooperative attitudeDemonstrate flexibility in satisfying customer demands in a high volume, production environmentKnow, understand and adhere to business procedure guidelines at all timesTake direction from Lead, Supervisor or Site Manager as requiredParticipate in cross-training of responsibilities as appropriateMaintain all logs and reporting documentation as requiredUnderstand and adhere to all safety proceduresThis is a short-term position with the Company not to last more than 2 years.PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.

Job Title: Call Center Representative/Client Svcs - Bilingual (Spanish Speaking) Company: Location: Chicago, IL Description: Posting Title: Call Center Representative - Client Services - Bilingual (English & Spanish) DESCRIPTION: Answer incoming calls from various clients related to health care benefits, life benefits, disability plans and other human resource related services Process transactions and resolve issues Research customer requests and follow up with customers as needed Assembly and distribution of notices and enrollment kits Other projects assigned as needed Provide reception assistance when back-up is needed Assist with company projects and administrative tasks QUALIFICATIONS: Bilingual - Fluent in both English and Spanish required Customer Service experience preferred but not required Excellent verbal communication skills Interact and work cooperatively with others Work well in fast paced environment Strong problem solving and decision making skills Display a positive attitude towards customers and express empathy Previous benefits and/or HR experience is a plus but not required A confident, positive attitude Education: BA or BS preferred but not required For more information, or to apply now, you must go to the website below. Please do not email your resume to us as we only accept applications through our website. http://bswift.iapplicants.com/ViewJob-31448.html

Job Title: Customer Service Associate Company: Location: Chicago, IL Description: Firefly Legal, Inc., one of the most trusted names in process serving, is currently seeking highly motivated individual to provide support to our office in Mokena, IL. We are currently hiring for our Customer Service Department. The Customer Service Associate will provide support by answering client inquiries regarding order status, answering routine questions, routing questions to the appropriate department and providing updates to co-workers regarding orders. This is a great opportunity for anyone looking to learn about the legal field and understand the court process. Also this is a fabulous opportunity for growth. We are growing every month and we would much prefer to promote within rather than hire new staff. Here is what we are looking for: Computer savvy (strong skills within the Microsoft Office Suite) Strong work ethic and commitment to get the job done right Understanding as to what is necessary to provide exceptional customer service Track record of responsibility and dependability Team player attitude High level of attention to detail Willingness to take on new responsibilities as we grow Reasonable commuting distance to our Mokena office Here are some things that we would consider a "plus": Previous customer service experience Bachelor's degree or work towards a bachelor's degree What can we offer you? A tremendous opportunity to learn more about the business and grow with us A salary commensurate with your experience A competitive full benefits package A relaxed, although fast-paced atmosphere If interested please apply through the link below: https://home.eease.adp.com/recruit/?id=487673

Job Title: Customer Service Representative Company: Company Confidential Location: Chicago, IL Description: Recruiters are asked to not contact us regarding this position.  Please no phone calls about this position.  Thank you.We are seeking an individual for this role, who thrives in a fast-paced environment, prioritizes well, works successfully both independently, as well as within a team and is overall proactive in assuring the customer is more than satisfied and the company is profitable.  This person will be the first point of customer contact for general inquiries including pricing, products, scheduling, delivery and billing.  Other duties include but are not limited to the following: ·         Ensure delivery of excellent customer service through fast and accurate processing of quotes and orders.·         Must be proficient in using desktop computer, data entry terminal and any other common office equipment and software. ·         Communicate and coordinate clearly and consistently, internally, throughout different departments, to resolve inquires.·         Proactively make suggestions on customer needs to increase customer satisfaction.·         Build and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty.·         Closely monitor scheduled shipment dates to ensure timely delivery and expedite as needed.·         Contact customers following sale, to ensure ongoing customer satisfaction and resolve complaints, if any. ·         Fill requests for catalogs, information or samples.·         Setup and maintain customer files in organized, accessible fashion.·         Present a professional image at all times, both internally and to customers and vendors.·         Perform other duties as assigned.·         Follow all company policies and procedures.Note the following code - CSR312 - in the subject line, or your email will not route to the appropriate viewing folder and will not be read.  Your submission will be deleted, without this code.