T Spencer Johnson Location: Woodridge, IL 60517 ... ividual. I’mcertain that these qualities, along with my skills and past experiences, would make me anasset to your company. Experience:US Cellular, Bolingbrook, IllinoisCustomer Service Representative (October 2008 - December 2009)Received calls in inbound call center for customer serviceWent over account information with customer and made changes when necessaryExplain ed customer bills and how to find a plan that would fit that customer bestDid follow up phone calls for issues that could not be resolved in one callUp-sold to customers only when it would benefit them financiallySent confirmation letters for changes to accountDid adjustments to accounts when necessary Kelly Temporary Servic ...
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R Taylor Location: Woodridge, IL 60517 ... , training, and supervision of up to 150 - 1200 supervisory support in a fast pace environment. Very strong experiences with start-up Call Centers, and a thorough knowledge of the latest dialer technology. Very thorough working knowledge of all micro soft applications. Management background includes managing, maintaining operations budgets and sales volume of 4,000,000 on a monthly basis. Strong ability to develop high achiever. Proven track record for exceeding company goals and objectives. EMPLOYMENT: 12/06 –PresentDialAmer ica Marketing Inc, Oldest and largest outbound marketing firm. Assist. Branch Manager - Business 2 Business Maintain and managed all call center operations, which w ...
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G Beck Location: Woodridge, IL 60517 ... UNE 1998 Processed all stamp, business card, and letterhead orders for small and large business. High quantity copy jobs for small and large business. Desktop publishing. Microsoft Word, Microsoft Works, Windows. LEAD CUSTOMER SERVICE ASSOCIATE JUNE 1998 - NOVEMBER 1998 Ran all register functions. Trained all new hires on register procedures. Part time working in receiving as clerk. Processed incoming and outgoing merchandise. CUSTOMER SERVICE SUPERVISOR DECEMBER 1998-MAY 2005 In charge of all front-end aspects. Made weekly associate schedules. Ran inventory teams at many stores throughout the Chicago land area. In charge of cash office paperwork. Tr ...
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M Frank Location: Woodridge, IL 60517 ... gether, to provide results-oriented solutions for business problems. Manager/Consulta nt with multi-industry experience in Technology Management, Project Management and Business Analysis for custom and packaged Enterprise software solutions, strategic planning, packaged software selections, and business process improvements. Background includes leadership, PMO, Project Management, consulting, risk management, budgeting, and life-cycle project methodology. Excellent communicator and team leader, who mentors personnel, consistently meets objectives and can balance multiple priorities. Change agent who crafts software, process and people based solutions to business problems. Experienced workin ...
91 hits
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B Carey Location: Naperville, IL 60565 ... enter Operations ~ Project Management ~ New Business Development Planning & Forecasting ~ Client Relations ~ Profit & Loss Management Strategic leader with solid analytic skills and success growing and diversifying customer revenue while efficiently controlling operating costs. Diverse professional background includes operations, client relationship management, project management and new business development. Driven leader with a track record for delivering results. Leadership – Proven ability to manage and motivate a large team to deliver high quality results. A positive role model with the ability to garner commitment from team members and colleagues. Solid track record i ...
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J Wenzel Location: Naperville, IL 60565 ... in fast-paced public and private company. Leadership responsibility for all aspects of inbound and outbound customer service and sales support with additional experience in retail operations, e-commerce, inventory management and systems project management. Experience: Successories, LLCAurora, IL The leading source of motivational merchandise & awards. Sales and Customer Service ManagerJune 1999 to March 2009 Responsible for the operational performance of a multi-channel contact center supporting direct mail and e-commerce, representing $20 million in annual sales. Hire, supervise, train, manage, motivate and evaluate staff handling up to 300k calls and 200k orders annually. Estab ...
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M Kennedy Location: Naperville, IL 60565 ... ken@aol.c om Career Objective: To obtain a position utilizing my strong customer service, interpersonal and general officeskills, that provides the opportunity to advance professionally. I am an energetic, approachable, customer-focused team player with proven ability to exceed expectations.Pro fessional Experience:3/04 - 3/09 - Property Support Manager, Tharaldson Property Management. Fargo ND. Responsible for the day to day operations of hotels Managed 20 to 45 employees depending on the size of the property Handled all recruiting and hiring of employees from hourly to management Oversaw all training of employees Completed Tharaldson Management Trainin ...
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M Caponigro Location: Naperville, IL 60565 ... o expand my knowledge of customer service and become an asset to your company with the position that is offered. Education: 1985-1989 Naperville Central High School Naperville IL Degree - High school Diploma 1991-1993 College of Du Page Glen Ellyn IL Business Management Work Experience: November 2007-August 2008 Sears Holdings Corporation Naperville IL Customer Service Associate Responsibilities : Answered phones in a timely manner to questions from customers regarding delivery of their products. An Outbound Dialer System made calls to the customers to confirm delivery status and at that time the customer if they had any questions would be prompted to wait on the line for ...
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N Dierdorff Location: Naperville, IL 60565 ... elco system, and the Rims system. I am familiar and comfortable using ICD9 & CPTcodes. My time at both American Chambers , Gallagher Benefits Administrators andHealthSmart Benefits Solution formally American Administrative Group has given me astrong background and extensive knowledge of paying claims. I am equipped with valuableproblem solving skills and customer service experience, part of which included heavy andvigorous phone experience. EDUCATION: 1976-1978 College of San Mateo 1972-1976 Capuchino High SchoolEmployment :2005-Current Customer Service Supervisor/Data Entry Supervisor-Ameri can Adminis ...
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Y Murry Location: Downers Grove, IL 60516 ... and successful experience and which offers opportunities for personal contribution and professional growth. PROFILE: 13+ years of customer service. Excellent relationship builder with success in forming strong, sustainable relationships and securing consensus among cross-functional team members for key initiatives. Expert at forecasting, planning and creating new sales opportunities. Adopts a systematic approach to problem solving and effectively analyses results and implement solutions. Organized and detail-oriented individual with exceptional follow-through abilities and a comprehensive knowledge of business management. Dedicated individual; achieving a reputation for ...
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