J Kennedy Location: Dubuque, IA 52001 ... NCE Sales, June 2008-Present * Sales and marketing work within the company * Improved the customer's experience Hillcrest Family Services, Dubuque, IA Psychology Intern, Summer 2009 * Assisted in after programs for at risk teens * Handled receptionist and clerical duties Clear Channel Radio, Des Moines, IA Marketing Intern, summer 2008 * Promoted events for the radio station * Handled clerical duties in office Loras College Publications Center, Dubuque, Iowa Publications Worker, January 2007-Present * Create copies, books and projects for clients * Mailroom duties SKILLS Foreign Language: Fluent in Spanish: 7 years and study abroad Computer Efficiency: W ...
97 hits
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L Vitiello Location: Dubuque, IA 52001 ... PERIENCE National Pharmaceutical Returns - Urbandale, IA 50322 2005 -2006 Account specialist. Customer service processed credit information for the returns of product for retailers. Computer entry including spreadsheets, data entry, specific account receivables/paya bles. Inbound and outbound calls to manufacturers, wholesalers and retailers. BPA Insurance - Montville N.J. 2004 - 2005 Temporary Position Receptionist/Med ical claims processing. Data entry, bookkeeping, payroll and filing. Interaction with consumers, physicians and billing associates via multi-line phone system. Routing of calls to appropriate staff members. Berdan Institute - Totowa N.J. 2003 - 2004 Medical Assistant Program ...
95 hits
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K Antisdel Location: Blanchardville, WI 53516 ... consin Technical College Diploma—Of fice Assistant May 1990 Madison Area Technical College Associate Degree—Hum an Services May 1994 Work Experience Successful Work Options Job Coach 2 *Training new employees * Providing vocational support to people with developmental disabilities 1-1996 to present Wisconsin Physicians Service Customer Service Representative *High volume call center support assisting military and other healthcare personnel with processing of medical claims 11-99 to 1-2001 References available upon request ...
93 hits
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J Topp Location: Monroe, WI 53566 ... Manager Charlton,Monroe WI Jan 2007 Along with the duties of performance manager I oversee inbound assistant and performance managers in their duties. Delegating assignments to them and oversee that they are managing their teams and projects performance. Making sure all clients KPI’S are met and workings closely with the Quality assurance department to insure all client and compliance componets are met. Also maintain the Managers schedule to provide adequate coverage to the call center floor. Performance ManagerCharlton, Monroe, WI2002-2007 Successfully manage both Inbound and Outbound calling in a telemarketing call center with employment of 350+ agents. Knowledge of all aspects of cable ...
91 hits
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C Webermeier Location: Monroe, WI 53566 ... Teller Mar 2007 to June 2007 I did customer deposits,money transfers, filing, spreadsheets,wor d documents, I opened & closed bank, called clients regarding additional banking services. Responsible for balancing drawer every day. I was responsible for accurate accounting of cash. Maintained confidentiality of client information. Made copies. Swiss Colony Monroe WI Advanced Customer Service/Trainer Oct 1997 to Feb 2007 · Supervised and coordinated activities of workers engaged in servicing and promoting shipper accounts for parcel-de ...
89 hits
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C Woods Location: Freeport, IL 61032 ... ility to manage multiple tasks and achieve consistent results. EDUCATIONAL HIGHLIGHTS WESTERN ILLINOIS UNIVERSITY, Macomb, Illinois B.S. Degree in Law Enforcement DEPARTMENT OF CHILDREN AND FAMILY SERVICE, Harvey, Illinois Internship: Child Protection Investigator PROFESSIONAL EXPERIENCE Newell Rubbermaid-Freep ort, IL Customer Service 10/07 to 7/08 Process customer orders, price exceptions, and returns via fax, email and phone. Provide proof of deliveries, maintain customer account information, and follow-up with customers concerns. Create credit/debit memo's when necessary. Provide proforma's for international orders. Interact with ...
87 hits
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S Newsom Location: Clinton, IA 52732 ... MENT AND HELP OTHERS. Experience DEC.2004-FEB.200 7ESTHER HOWE HOMECARE ALBANY,IL. CERTIFIED NURSES AIDE/SUPERVISOR ENABLED ESTHER TO STAY HOME AND HELPED HER MAINTAIN INDEPENDENCE. SCHEDULING TIMESHEETS JAN.2004-DEC.200 4BAILBONDSCLINTO N IA. BAILBONDSMAN WENT TO COURT AND HELPED PEOPLE WITH THEIR NEEDS PASSED TEST FOR BONDSMAN LICENSE. DEALT WITH JAIL AND COURTS TO EXPEDITE CLIENTS RELEASE. OCT.1999-JUNE200 3DM SERVICESCLINTON IA. CREDIT SPECIALIST/COLLE CTOR RECEIVED INBOUND CALLS . TOOK ORDERS. MADE COLLECTION CALLS TO CLIENTS TO SET UP PAYMENT ARRANGEMENTS. FEB.1999-AUG.200 7NEWSOM CONSTRUCTION.CLI NTON I ...
85 hits
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A Helle Location: Clinton, IA 52732 ... rship, team development, improving the bottom line, and customer relations PROFESSIONAL EXPERIENCE Hy-Vee Foods, Dubuque, IA2005 to Present Seafood Manager/Assistan t Market Manager Supervise 4 full-time and 20 part-time employees: responsible for pricing to achieve Gross profit established by the store director, training all new employees, developing Schedules to achieve a goal of productivity, inventory audits, pre-ordering product for Up coming store ads Fareway Food Stores1981 to 2005 Market Manager, Clinton, IA4/02 to 9/05 Supervised 4 full-time and 13 part-time employees: responsible for conducting training for management trainee program, evaluating personnel, developing schedul ...
83 hits
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L Mcqueen Location: Leaf River , IL 61047 ... ay 2000 – March 2001 Temporary Services Loves Park, IL Various March 1997 – May 2000 Komet of America Schaumburg, IL Customer Service Supervisor October 1992 – February 1997 Komet of America Schaumburg, IL Customer Service Representative April 1988 – October 1992 Qualifications Extensive experience in the Customer Service field Familiar with all aspects of Customer Service including Order taking and entry Credits and debits Return authorizations Pricing and quoting Export documentation Attended numerous seminars pertaining to: Management and Supervision of Personnel Computer Skillls and New Software Training Coaching and Team Building Education H ...
81 hits
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T Wight Location: Pecatonica, IL 61063 ... ls Summary Computers IBM 3090, IBM 4341, IBM 9121, AMDAHL, IBM PC'S, AS400 Software Tools TSO/ISPF, PANVALET, VM/CMS, NTNX, MULTIWARE, MICROSOFT OFFICE SUITE (EXCEL, WORD, VISIO, OUTLOOK EXPRESS) Languages and Databases ADABASE, IDMS, VSAM, IMS, BTRIEVE, COBOL, COBOL II, ASSEMBLER, FORTRAN, NATURAL, TAS PROFESSIONAL, SEQUEL Operating Systems MVS/XA, MVS/ESA, MS DOS, WINDOWS 98/XP/VISTA, OS400Employment Rockford Board of Education District 205, Rockford, IL 2007-2010 Director of Information Services(IS). Duties include managing IS programming staff. Responsible for the coordination of all activities assigned to the IS department, utilizing an AS400, includ ...
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