Customer Service Jobs in Idaho

Job Title: Customer Services Rep. - Position Available. Company: Location: Boise, id Description: Part time or Full time positions are available for immediate hire. Set yourself up for success and work from your home office, part-time or full-time. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Boise, East Idaho, Pullman / Moscow, Twin Falls • Post ID: 2295815

Job Title: Inbound Call Center Representative Company: Volt Workforce Solutions Location: Boise, ID Description: Do you love customer service? Are you looking for a stable full time job? If so, Volt Workforce Solutions may have a position for you! Apply today!Working in an inbound customer contact center, representatives provide services to customers regarding skin care, beauty and other products. Basic responsibilities include customer retention, order taking, billing resolution, account maintenance, and educating customers about product usage. Although this is not strictly a sales position, there is a very strong emphasis on using product knowledge and telephone listening and probing skills to retain customers and cross sell and upsell products. It is a requirement to attempt to save every customer who calls in to cancel their account.Training classes starting mid-March.Requirements: Minimum education of high school graduate or GED. Minimum of 6 months of continuous customer service experience recently, preferably in call center. Demonstrated sales and/or cross selling experience; knowledge of telephone sales techniques specifically with cross selling. Demonstrated strong oral communication including probing and listening skills. Demonstrated ability to cross-sell and upsell products based on reading prepared scripting. Demonstrated skill in problem solving and decision making. Demonstrated ability to establish rapport with customers while maintaining a commitment to customer satisfaction. Demonstrated skill in multi-tasking: listening, inputting data, probing, providing solutions, navigating through various screens while applying basic customer satisfaction techniques. Demonstrated intermediate computer skills to include use of mouse, navigating with Windows and keyboard typing at 30 WPM. Demonstrated ability to perform basic math skills using a calculator to determine totals for orders. Must be available to work ANY shift from 6:00 a.m. – 10:00 p.m. including weekends and holidays. Must be available to work overtime as needed by the business.Must be able to pass a criminal background check and drug screen.Volt Workforce Solutions has numerous other job positions available on an ongoing basis. Please visit us online today at jobs.volt.com for additional opportunities. Volt Workforce Solutions is an equal opportunity employer.

Job Title: Customer Service Rep and more! Company: Location: Boise, ID Description: Reliable Credit Assn. is seeking qualified applicants to provide fast, friendly service, with integrity assured in our customer service representative position. Duties will include, but are not limited to, initial customer contact in office and on the phone, customer loan solicitation, and basic data entry. This entry level position has upward mobility that leads to many other aspects of the financial industry. Bilingual Spanish/English a plus. Skill Requirements excellent verbal communication skills positive attitude outgoing personality motivated to learn and grow within a position *high school diploma required *bilingual spanish/english preferred *previous customer service experience a plus Reliable Credit Association, Inc and Reliable Credit Association, Inc (WA) are independently owned consumer finance companies that help the residents of the Pacific Northwest meet their financial needs by providing direct loans and dealer sales financing. Since 1958 we have extended credit with ?Fast, Friendly Service and Integrity Assured®? to harvest long term relationships with our customers and dealers. We deliver our services with a smile, with professionalism, and in a manner consistent with how we ourselves wish to be treated. We look forward to an opportunity to serve you.

Job Title: Customer Service Representative Company: Directv, Inc. Location: Boise, ID Description: Responsible for handling in-bound calls from customers who are at risk of downgrading or terminating their services with DTV. Research and resolve customer concerns and problems for the purpose of retaining and maintaining positive relationships with all customers. Be able to provide solutions while selling the long-term value of DirecTV services within a one call resolution. Through various retention offers and programming choices makes financial decisions to protect/collect revenues and adjusts customer accounts as needed. CSRs must meet established call center productivity and quality standards and communicate and act n a professional and courteous manner with customers, co-workers and site leadership.To see a video portraying this position in the DIRECTV Boise Customer Contact Center, click on the link below.http://www.directv.com/careers/careervideos/boise.html

Job Title: Customer Service Associate Company: Convergys Location: Pocatello, ID Description: Dimension & Scope: Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Principal Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Occasionally use decision-support tools to answer questions. Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Maintain broad knowledge of client products and services. Education & Professional Certifications: High school diploma or equivalent experience. Candidate Profile: Knowledge of basic computer operations. Willingness to rotate shifts, as needed. Ability to learn. Courteous with strong customer service orientation. Dependable with proficient attention to detail. Good listening and responding skills. Must be flexible with the ability to adapt to changes quickly and think conceptually. Possess insight into self and others. Solid problem solving skills. Some technical knowledge. Environment, Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee's option, as long as such activity does not detract from the employee's work, or interfere with other employees. See above To Apply for this position, please CLICK HERE Contact Information: Convergys Send this job to a friend View all "Convergys" jobs Location: Pocatello, ID 83201 Status: Full Time, Employee Job Category: Customer Support/Client Care Career Level: Manager (Manager/Supervisor of Staff)

Job Title: Customer Service Representative Company: Location: Boise, ID Description: Hello, I am currently looking for a contract position that will last a minimum 6 months and can be up to 2 years. Position is in Boise, Idaho. Position pay rate is $8 per hour. If you are interested in the position please send over a copy of your word doc resume. Please excuse this email if this does not pertain to you. Thank you. William Blankenship Register to View Customer Service Rep All candidates must be able to demonstrate the items below: Learn independently Retain customers and Up Sell products Initiative to solve problems Ability to engage others in conversation Ability to actively listen and respond in a positive, empathetic manner Ability to handle irate customers Experience in a position requiring: Operating the telephone and listening to understand what is being said Navigating and understanding multiple computer screens Multitasking (e.g., listening to customers, obtaining information, understanding the problem, querying the customer and knowledge databases, and entering information in the appropriate fields) Learning and retaining large amounts of information Developing self and improving job-related skills Adapting to frequent business changes Experience in a repetitive, high volume, structured inbound or outbound call center environment Experience in a position requiring: Demonstrating products persuasively, highlighting positive features Up-selling products or services Striving to close the transaction every time Ability to influence others Confidence and persuasiveness even after a hard refusal/rejection

Job Title: Customer Service Reps Company: Location: Boise, id Description: Must have good communication skills Adequate computer skills are required Both full time and part time positions available Excellent compensation based on experience and assignment Please Contact us for further details. Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days • Location: Boise, East Idaho, Pullman / Moscow, Twin Falls • Post ID: 2335119

Job Title: Volt - Multilingual Customer Service Representative Company: Location: Boise, ID Description: Volt Workforce Solutions has an exciting opportunity for customer-centric people who read, write and speak either both English and German or English and French fluently! Volt is searching for Customer Service Representatives who are bilingual in English and German or English and French for a cutting edge company based in downtown Boise! Work for a casual, high energy company near the beautiful Boise River! Customer Service Representatives will be fielding inbound phone calls and emails regarding inquiries about products purchased through the company, an online retail store. No selling or cold calling! Will be assisting customers with account maintenance and any billing problems. Must have a calm demeanor and empathy for the customer. Excellent hours!! Monday through Friday, 8:00am - 5:00pm! Enjoy the many benefits of being a Volt employee including: Weekly Pay; Referral Bonuses; Medical, Dental, and Life Insurance within the first month of employment; Vision Discount Program; and Direct Deposit. Volt Workforce Solutions is an equal opportunity employer. Requirements: MUST have excellent oral and written communication skills in German and English or French and English. Strong work history required. Requires at least two solid years of customer service experience. Experience answering incoming customer service calls in a call center environment is highly preferred. Good grammar and writing skills are imperative and will be evaluated. Must be proficient with computers and have experience using Microsoft Outlook. Must be self motivated and have the ability to problem solve. High School Diploma or equivalent is required. A Bachelor's Degree in Business, Marketing, or a related field is preferred. TO APPLY: Email resume to Register to View Please include languages spoken and proficiency level on your resume to be considered.

Job Title: Customer Service Manager Company: Saia, Inc. Location: Boise, ID Description: Is your career taking you where you want to go? Saia, Inc. (NASDAQ: SAIA) is a less-than-truckload provider of regional, interregional and guaranteed services covering 34 states. Saia is home to the industry-leading Xtreme Guarantee product, which guarantees total customer satisfaction from pick-up through invoicing. Saia offers complete North American coverage through partner agreements. With headquarters in Johns Creek, Ga., and a network of 147 terminals, the carrier employs 7,400 people. For more information on Saia, visit the Saia Website at http://www.saia.com/ . The road to a great career starts with Saia! We are seeking an experienced Customer Service Manager to oversee a busy inbound call center at our Boise General Office located in Boise, ID. Responsibilities include (but are not limited to): Manage the customer service department. Analyze/negotiate accounts. Maximize operating efficiencies. Responsible for hiring, training, and discipline of departmental personnel. Provide daily/weekly reports to the company. Travel as needed. The successful candidate will possess the following attributes: Experience managing an inbound customer service call center Experience managing up to 50 employees Experience handling escalated customer issues promptly and professionally Experience serviceing key accounts Exceptional organizational and communication skills Excellent people and motivational skills Experience with employee training, coaching, and progressive discipline counseling Experience with scheduling Computer literate (Word, Excel, Email) Exceptional customer service skills Record keeping and filing Saia offers an excellent benefits package: *Market-based salary *Health Insurance - Medical/Rx/Vision/EAPwith very affordable employee contributions *Optional Dental Insurance *Free Health Insurance after 10 years of service (no employee contributions)!! *Free Life Insurance *Free Salaried Continuation program *Free Long-term disability coverage *Other optional benefits such as supplemental life insurance, supplemental accidental death & dismemberment, critical illness insurance *401(k) plan with immediate vesting *Paid Vacation days, holidays and Personal/Sick Day *Employee Stock Purchase plan *Credit Union *Scholarship program *Employee recognition programs Become part of the mission… At Saia, we are guided by a three-part mission that recognizes both our customers' needs as well as the needs of our employees. Based in part on our proprietary CSI (Customer Service Indicators) program, it is a mission that is truly unique in the industry. Partner with a successful company that built its mission statement around how the company operates each day: "Provide the best-in-class regional service defined by our Customer Service Indicators with cost-effective processes in an environment that respects employees and recognizes excellence." Who we are… *An established company that offers stability and security for you and your family while maintaining a young, innovative vision of the future. *A company that is committed to rewarding an employee’s superior performance by allowing lateral or promotional transfers. *One of the most successful LTL carriers in the U.S. *A growing corporation, offering the best in benefits and opportunities to inspire every member of our team. If you are a person that takes pride in your work, presents a positive image, and has a strong work ethic, then we welcome you to become part of our team! Preferred Qualifications: College degree Customer service/call center experience Supervisory experience Knowledge of AS400 computer system Knowledge of Microsoft Office Suite TO APPLY: COMPLETE ON APPLICATION AT www.saia.com OR COPY AND PAST LINK BELOW INTO INTERNET BROWSER https://www.saiasecure.com/career/details.aspx?cat=CUSTSVC&subcat=MGRCUSTSVC&tid=BGO Candidates Must apply via our web site.

Job Title: Call Center / Customer Service Representative Company: Collabera Location: Boise, ID Description: We are urgently required Call Center Representative / Customer Service Representative / Inbound / Outbound Call Center representative in Boise, ID. Responsibilities:- workingin inbound and/or outbound call center, ability to actively listen and respond in a positive, empathetic manner.- Ability to handle customers, Operating the telephone and listening to understand what is being said . We have multiple requirement and we are looking for qualified candidate as soon as possible. If you are interested, please give me a call (Ronak Purohit) at Register to View or send me your resume at mailto: Register to View or click on Apply now button. Ronak PurohitCollabera Inc Register to View