Customer Service Jobs in Pearl Harbor, Hawaii

Job Title: Customer Service Associate Company: Location: Aiea, HI Description: Client Services Coordinator & Customer Service Associate We are seeking a positive, motivated and team oriented individual for both FT/PT to join our Sales & Customer service departments. Self motivated, friendly & people oriented. Core Responsibilities/Essential Functions · Provides front-desk support as required including but not limited to answering phones, signing for packages and greeting customers · Order taking & customer service supports · Provide other administrative & general clerical support · Assist with client services issues as needed, and perform other duties as assigned Requirements · Strong interpersonal skills with ability to interact with diverse individuals · Good communication and customer service skills · Attentive to details & good interpersonal skills · Proficient in QuickBooks & MS applications (Word, Excel & Outlook) · Capacity to function with multiple deadlines and priorities $10.00 - $13.00+/hr negotiable and based on experience (plus medial care (includes dental & vision) and other benefits) Office hours are Mon-Fri, 8am-4:30pm Submit Resume: Fax: Register to View or Email: Register to View

Job Title: Customer Service Representative Company: Location: Waipahu, HI Description: ColorTyme is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. Our stores rent/sell home furnishings, electronics, appliances, computers, custom wheels & many other products. The Account Manager/Customer Service Representatives responsibilities include: Maintaining customer accounts, maintaining delinquency rate, field collection, delivery, pick-up, refurbishing products, and constantly striving to improve performance. Requirements ? Valid driver?s license with good driving record ? High School diploma or equivalent ? Excellent written and oral communication skills ? Superior customer service skills ? Motivated, goal oriented self starter ? Some heavy lifting ? Professional Appearance ? Collection & Sales experience preferred

Job Title: Customer Relations Representative Company: Location: Waipahu, HI Description: We are looking for a Customer Relations Representative to assist our company in bringing in customers and ensuring the highest level of customer satisfaction. Candidates must possess excellent communication skills and the ability to multi task and pay close attention to detail. Responsibilities include: *Answering inbound phone calls *Responding to inbound internet leads *Scheduling appointments for prospects with a manager *Following up with prospects to ensure the highest level of customer satisfaction Qualifications are: *Proper phone etiquette *Computer Literate *Prior customer service or office experience desired Please call Kanoe at 779-9739 to schedule for an interview

Job Title: Customer Service Representative Company: ThyssenKrupp Elevator Location: Honolulu, HI Description: Job Code :CSRHI2Division :WestLocation :Honolulu HI US 96819% of Travel Required :NoneJob Type :Full TimeCareer Level :Experienced (Non-Manager)Education :High School or equivalentSkill :General Skills ->Negotiation, Problem Solving Skills, Understand Complicated Verbal & Written Instructions, Use Conflict Resolution Techniques, Use Interpersonal Communication Techniques, Use Oral or Written Communication Techniques, Willingness to Learn a Variety of DutiesCustomer Service ->Frontline Support, Investigate Customer Complaints, Phone SupportComputer Programs ->Microsoft Excel, Microsoft Outlook, Microsoft WordCategory :Customer Service and Call Center, Administrative and Support ServicesJob Description :DEADLINES,RINGING PHONE,CHANGING PRIORITIES,DETAILS, DETAILS, DETAILS,CAN YOU HANDLE A JOB LIKE THIS?TheHonolulu, HIlocation is seeking an experiencedCustomer ServiceRepresentative. This position is responsible for strengthening relationships with our service/repair customers by following up on service calls & repair work; interacting daily with the Dispatcher, Technicians, Service Manager and/or Supervisors to identify & proactively prevent customer dissatisfaction; insuring that customer concerns about billing issues are resolved in a timely manner & favorable to both sides; identifying potential sales leads & communicating the information to the sales team; and performing additional job duties as assigned. This position is crucial in assisting with customer retention. Job Requirements :A high school diploma or GED is required. A Bachelor’s degree is preferred but equivalent work experience will be considered. Minimum 2-3 years work experience in a direct customer service field is required. Clear & direct communication and problem solving skills are very important. Good administrative & MS Office skills are a must. The ability to multi-task & communicate to upper management is essential. TKE offers a competitive compensation package including an excellent 401(k) plan with immediate vesting & opportunity for long-term career growth. Please no phone calls. EOE.~CB~

Job Title: Call Center Representatives Company: Location: Honolulu, HI Description: Seeking experienced Call Center Representatives to answer phones and respond to customer requests reguarding billing issues as well as providing product and services to customers. Must be highly motivated and able to pass a background check and drug screen. Required Skills/Experience: Must have High School Diploma or GED Must have excellent customer service and communication skills Requires professional verbal and written communication skills Ability to type 30 wpm Ability to learn customer service software applications To apply for this position please reply with your name and "Call Center Representatives" in the Subject Field to Register to View

Job Title: Searching for a CSR Company: Location: Honolulu, HI Description: We are looking for a Customer Service Representative to support our overall customer service, front desk tasks, and incoming phone call distribution. Key Duties: * Provide customer service support to the marketing, sales and administrative teams day to day * Generate sales and inventory reports in Microsoft Excel with information from a variety of sources * Answer and distribute incoming calls * Ensure that the customer impressed with our product and service * Investigate, handle objections and document calls in contact management system * Must be able to multi-task effectively and pay close attention to details. * Demonstrate willingness to learn, develop new skills and take on new responsibilities Qualifications: * Excellent phone and customer service skills * 1 year of experience or similar experience preferred * Advanced computer proficiency required with Microsoft Excel and Word * Comfortable working in a fast paced environment * Multiple tasks handling ability and meet deadlines * Reasoning ability to solve practical problems

Job Title: Customer Service Representative - Immediate Vacancy Company: Location: Honolulu, HI Description: Our company offers a wonderful opportunity for an individual to study the Consumer Finance Business and get skills that can be used for a lifetime everywhere destiny bring you. EXPERIENCE AND DEMANDS: - Communicative Personality - Office Experience Preffered - Customer Service Qualification - First-rate Telephone Skills - Data Entry and Typing Experience - MS and Internet Skills - Literate English and General Math required. If you possess the aforementioned features and abilities and enjoy acting in a fast-paced environment with a lot of client interaction then you will enjoy this job.

Job Title: Customer Relations Representative Company: Kaiser Permanente Location: Honolulu, HI Description: Under indirect supervision, receives & services telephone & walk-in inquiries. Maintains patient/guarantor & insurance information on KP computer systems. Acts as Kaiser Permanente representative. Researches & resolves account inquiries & maintains current knowledge of Kaiser Health Plan benefits & policies & government programs & commercial insurances billing requirements. Essential Functions: - Receives & responds to inquiries from patients, insurance carriers, employers, Kaiser employees & external agencies in a prompt, courteous & business-like manner. Obtains & documents necessary information. Answers questions & resolves billing issues. Maintains positive customer relations through effective communication, written correspondence & follow-up - Greets, assists, & responds to face-to-face customers in a prompt, courteous & business-like manner. Utilizes telephone equipment (Automated Call Distribution equipment) &/or tools to ensure adequate handling of phone calls. Ensures adequate telephone coverage to support volume of incoming telephone calls - Receives & receipts payments received for receivables via face-to-face customer contact, phone receipt of credit card information or credit card information by correspondence & forward to Data Entry to prepare bank deposit & cash jacket - Gathers & enters pertinent account information (i.e., patient demographic information, insurance information.) Completes account reconciliation, correct billings &/or payment allocations. Documents accurate & complete account notes in tracking system for all account activity - Researches documents & all other available sources to determine validity of refunds, adjustment or write-offs. Prepares refunds, adjustment & write-off requests. Submits request to Data Entry to process - Manages credit balance report & insures credits allocations & refunds are resolved within standards - Tracks & validates co-pay maximum requests. Coordinates with Health Plan Claims as necessary & issues co-pay max cards & reports - Maintains open communication with patients, insurance carriers, external agencies, & others within Kaiser Permanente to assure proper & adequate exchange/interpretation of data & information - In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors - This position consistently supports compliance & the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy & confidentiality of information, protecting the assets of the organization, acting with ethics & integrity, reporting non-compliance, & adhering to the applicable federal, state & local laws & regulations, accreditation & licenser requirements (if applicable) & Kaiser Permanente's policies & procedures - Performs other duties & accepts responsibility as assigned - Additional essential functions as listed in the complete job description Qualifications: Basic Qualifications: - Two years of customer service experience - One year of medical billing and collections experience - Type 40 wpm - 10-key by touch - Associate's degree in English, business or related field - Demonstrated ability to motivate debtors to pay - Demonstrated knowledge of and skill in adaptability, conflict resolution, customer service, interpersonal relations, multi-task oriented, oral communication, problem solving, teamwork, and written communication - Demonstrated knowledge of and skill in word processing, spreadsheet, and Database PC application(s) - Talking to co-workers, customers, outside vendors, and on the telephone - Reading, writing, speaking and understanding English - Training/giving and receiving instructions - Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness Preferred Qualifications: - Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA) or Certified Professional Coder (CPC) by the American Association of Professional Coders (AAPC) - Bachelor's degree in English, business or related field - Customer service experience in healthcare or HMO - Medicare/Medicaid/HMO billing and collections experience - Experience utilizing ACD (automated call distribution) phone system or multi-line phone system - Familiarity of with KPHC-Resolute (Professional Billing and Hospital Billing)

Job Title: Call-Center Agents Company: Location: Honolulu, HI Description: JOB FAIR SATURDAY 03/06/10 10:00 AM ? 12:00 NOON Immediate FT and PT opportunities: CALL-CENTER AGENTS ? FT GROUPS AGENTS ? FT JAPANESE/ENGLISH CALL CENTER AGENT ? FT CHINESE/ENGLISH CALL CENTER AGENT - FT Competitive rates, great benefits and more. Stop by and apply ? we do immediate interviews. NO TANK TOPS, SHORTS, SLIPPERS. 680 Iwilei Road, Ground Floor EEO

Job Title: Trilingual Japanese/Korean/English Customer Service Reps Company: Location: Honolulu, HI Description: Travel Corporation is recruiting upbeat individuals for the position of Customer Service Representative! Full-time positions available! Start immediately! Duties: Assist visitors in a call center environment, answer travel related questions, etc. Must have a pleasant speaking voice and be fluent in Japanese and English, fluency in Korean is helpful. Must be proficient in basic computer software, (MS Word, Excel, and e-mail programs). Must be able to work occassional evenings and weekends as needed! Prior customer service experience and a professional appearance and demeanor are also required. Call us today at 521-4300 to set up an appointment for an interview! Or e-mail your resume to Register to View