J Pilcher Location: Kailua Kona, HI 96740 ... care oriented environment. Work Experience Customer Service Manager 9/2005 - 8/2008 LADCO Leasing / US Bank, Thousand Oaks, CA Responsible for a team of 1 Supervisor and 5 Customer Care Representatives who handle in-bound calls regarding lease contracts. Responsibilities included looking for, and attending to, coaching and service issues among the team. Administrative duties such as: attendance, policy adherence, and monthly/yearly reviews. Creation and implementation of the Customer Service Training Manual. Customer Contact Center Supervisor 7/2004 - 9/2005 Santa Barbara Bank and Trust, Goleta, California Responsible for a team of 10 Customer Care Representatives w ...
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A Kahawai Location: Hilo, HI 96721 ... d allow me to share my aloha & skills. I would like an opportunity to join your team. I’m a very strong team player, fast learner, honest, dependable, reliable, accountable, computer literate, independent, universal, exceptional interpersonal / customer relation skills. I have the determination & enthusiasm to get the job done. Abilities Computer Skills, Word, Excel, Internet, Copier, Scanner, Filing, Cashiering, Nightly Deposits, Cash handling, Customer Relations Skills, Room Reservations Booking & Advertising, Inventory, Interviewing, Hiring, Training, Terminating, Scheduling, Monthly ...
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