Customer Service Jobs in Lawrenceville, Georgia

Job Title: Customer Service Representative in Lawrenceville- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Lawrenceville, GA Description: TitleMax  Customer Service Representative$20K-$25KLawrenceville, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you!Highest retail pay with the least retail work hours.  Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays!If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you.  We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes?·         Customer service and sales experience·         Rent-to-own, consumer finance, car rental, collections or automotive background·         Clean driving record, car and insurance·         Credit and criminal background check required   TitleMax is an Equal Opportunity Employer.

Job Title: Customer Service Representative - Up to $16 per hour Company: Uline Location: Duluth, GA Description: Customer Service Representative - GA Customer Service Representative Up to $16 per hour, based on experience Uline, a leading international distributor of packaging & industrial supplies, seeks Customer Service Representatives for their Duluth, GA distribution center (10 minutes from The Mall of Georgia & 30 minutes from downtown Atlanta). Come Grow Along with Uline: * Open positions due to our consistent growth & expansion. * Continuous expansion offers opportunities for career advancement. * Excellent pay & benefits - 3 bonus programs for every employee. POSITION RESPONSIBILITIES / REQUIREMENTS: * Monday through Friday: 11:30 AM to 8:00 PM * Process customer orders via phone, fax & internet in a call center environment * Answer product, pricing & availability inquiries * Submit quotes on quantity / custom items & research orders * Professional phone etiquette & ability to work independently * Typing speed of 30 wpm * 1 - 2 years customer service experience preferred * Bachelor's degree required Please visitwww.uline.com/jobsfor more information on our benefit package and open jobs. JOB FAIR:Click herefor detailed information and directions. EOE m/f/d/v

Job Title: Client Services Manager Company: VSoft Corporation Location: Duluth, GA Description: SUMMARY Provides operational support for resolution of problems related to Fiserv ITI Core Banking products which includes Microsoft technology, Dell Server technology, and in-house application software. Participates in the installation of products including initial server configuration and remote support of servers. Perform basic project management for assigned projects which includes tracking milestones and contacts for the project. Serves as the primary on-call representative during non-business hours (nights, weekends and holidays) as needed. Performs test assignments and documents test results for quality assurance. RESPONSIBILITIES Responds to requests received via telephone, fax, or Web. Gathers information and reviews carefully. Evaluates and assesses situation as understood. Relays back to customer to ensure focus is on solving correct problem. Obtains sufficient information to determine the possible cause of the issue. Works independently to determine the best and most efficient solution to resolve the customer*s operational and technical issue(s), including procedural changes as necessary. Analyzes, diagnoses, and resolves a variety of semi-complex product and technical related issues on an ongoing basis. Determines when a problem reported by a financial institution is a program error for which a system change request should be submitted. Thoroughly documents all call related activity for call tracking and historic purposes. Offers suggestions and information on solutions for the problem resolution database. Determine if product parameters are set in accordance with customer*s stated requirements and provides customer with guidance on parameter changes to implement new card related and ATM programs. Participate in conference calls with financial institution staff and 3rd party vendors for problem determination through resolution. Participate in requirements definition for routine product enhancements based upon understanding of customer needs and system utilization. Provide additional on-site live support for new installations and upgrades. Documents solutions to be included in internal department procedures. Review financial institution processing requirements and recommend server configurations. COMMUNICATION:Possesses excellent oral and written communication skills. Communicates with internal and external personnel at all levels and explains instructions in terminology appropriate to the specific audience. Communicates with third party vendors. SUPERVISION Works independently on a project basis with minimal supervision. May require more detailed direction when given unusual or non-standard assignments. PROBLEM SOLVING AND JUDGMENT Handles a diverse range of problems from basic to moderately complex and often involving several variables. Regularly responds to customer problems and issues, remaining calm, and determining the correct resolution process. Can provide support for recommendations in clearly understandable and logical spoken and documented form. Serves as initial contact on emergency line when an entire ITI system is non-operational. Must be able to apply knowledge, experience and common sense to bring the systems components back on-line. REQUIREMENTS Typically has an Associate*s degree or equivalent five years of related experience. Previous exposure to ITI Core Banking and related processing in a financial institution environment is mandatory. Specific subject matter understanding of areas related to financial institution and/or IT operations is also helpful. Exhibits strong computer literacy and a quick, comprehensive ability to learn products, techniques, processes and involved equipment. Regularly exhibits ability to remain calm and resolve problems in stressful or time-constrained situations. Consistently works well when working with difficult customers. Familiar with Local area networks, TCP/IP protocol, addressing, firewalls and communication devices. Familiar with SQL queries and Microsoft SQL Server. Familiar with Configuration Management processes and procedures.

Job Title: Customer Service Representative - Suwanee, GA Company: DXP Enterprises, Inc Location: Suwanee, GA Description: Customer Service Representative Suwanee, GA   DXP Enterprises, Inc. (DXPE) is a leading professional distribution company that has provided products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Precision Supply Chain Services (PSCS) and MROP Products and Services.  Through DXP, employees can continue to stay on the leading edge of technology, training and product. Our Customer Service Representatives are extremely important team members and contribute to the quality of our client relationships. This quality is priceless and has helped us flourish for over 100 years.   Responsibilities of the Customer Service Representative include, but are not limited to:   Responding to customer inquires regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to:       3-5 years of  industrial sales product knowledge required       Bearing, power transmission, MROP knowledge preferred         Excellent communication skills         Should be aggressive and able to work independently         Must have experience performing a majority of the functions          Prior inside sales/customer service experience         Data entry skills, organization, multi tasking and customer focus is required   By applying you will have the opportunity to speak with some of the most respected professionals in the industry, as well as receive a fair interviewing process. DXP offers a comprehensive benefits package including: Medical, Dental, 401k, Life and Disability Insurance.   EOE/M/F/D/V   We hope to hear from you soon!! % of Travel Required : None

Job Title: Customer Service Representative Company: United Stationers Location: Suwanee, GA Description: Company: United Stationers Job Title: Customer Service Representative Jobid: unitedstationers-5558 Job Location: Suwanee, GA, 30024, USA Description: Customer Service Representative Requisition ID 5558 Full/Part Time Part Time Location Suwanee, GA Suwanee, GA Description United Stationers Inc. is a leading North American wholesale distributor of business products, with 2009 net sales of $4.7 billion. The company stocks approximately 100,000 items from over 1,000 manufacturers. This includes a broad and deep selection of technology products, office products, office furniture, janitorial and breakroom supplies, and industrial products. The company has 64 distribution centers through which it provides a high level of customer service, and same- or next-day delivery to more than 90% of the U.S. and major cities in Mexico. United Stationers primarily serves commercial and contract business products dealers and industrial product distributors. Its customer base includes more than 25,000 resellers - such as office products dealers; contract stationers; office products superstores; computer products resellers; office furniture dealers; mass merchandisers; mail order companies; sanitary supply, paper and foodservice distributors; drug and grocery store chains; e-commerce merchants; oil field, welding supply and industrial/MRO distributors; and other independent distributors. They in turn serve many geographic markets and have a diverse end-consumer base. United Stationers also offers its customers an unmatched suite of value-added training and marketing programs, which help to build their businesses. Our Suwanee, GA location is currently looking to strengthen its Customer Care Team. We have openings for Part Time and Full Time Customer Care Representatives in our Call Center. Schedules for full time would be within the 9AM-7PM timeslots. Schedules for Part time would be within the 2PM- 7PM timeslots. Call Center Operating Hours: 8AM- 7PM, Monday - Friday, Starting pay between $12.75/hr - $13.25/hr. To apply for this position, please apply online www.unitedstationers.com QUALIFICATIONS: ? Minimum 3 years recent and relevant Call Center experience required ? Excellent data entry & phone skills ? Excellent interpersonal communication skills, critical thinking, tactical problem solving skills & analytical skills ? Exceptional customer service skills ? Previous Siebel, Genesys WFM, and Avaya experience is a plus ? 2 year degree or higher is preferred ? Inside sales experience and proven track record of cross-sell skills is preferred

Job Title: Customer Service Representative in Chamblee- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Chamblee, GA Description: TitleMax  Customer Service Representative$20K-$25KChamblee, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you!Highest retail pay with the least retail work hours.  Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays!If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you.  We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes?·         Customer service and sales experience·         Rent-to-own, consumer finance, car rental, collections or automotive background·         Clean driving record, car and insurance·         Credit and criminal background check required   TitleMax is an Equal Opportunity Employer.

Job Title: Customer Service Rep Company: STAFFLOGIX Corporation Location: Dunwoody, GA Description: The Opportunity in CUSTOMER SERVICE DEPARTMENTThe Assignment* Launch and manage social media presence on MySpace, Facebook, Twitter, Bebo, YouTube, and other relevant Web 2.0 platforms.* Review what the social media community is talking about with strong, coordinated monitoring programs. Take ideas for community participation and video vignettes. * Respond to the comments, posts and other chatter with accurate information on the Company and our initiatives with full transparency, disclosure, and an approachable style.* Record short video vignettes that respond to the conversation with *purposeful entertainment* that educates and informs in an entertaining fashion.* Redirect online community members to the videos and other social media content, using both search engine optimization/marketing as well as online conversation *cross-pollenization* to improve search rankings and assist others in discovering the relevant content.* Support and protect global brand by ensuring positive messaging is maintained in the community.* Establish consistency of message across multiple networks; work across departments to ensure proper messaging is being executed online and is relevant to organizational goals.* Manage online discussions by listening to users, reading between the lines, and responding in a timely manner to user*s needs and requests.* Monitor and track discussion topics for management team and prepare reports to update internal staff on usage statistics.The Requirements* Bachelors/Graduate degree in Public Relations, Marketing or Communications with one to three years social media, new media or online communications experience. * Possesses active accounts across key social media sites including, but not limited to, MySpace, Facebook, Twitter, Bebo, etc. (You will be asked to provide access to accounts you have established and maintained.)* Exceptional traditional writing and grammatical skills and a flair for using "social networking speak" and online jargon; excellent verbal communication skills with ability to present ideas and information clearly.* Extreme attention to detail and outstanding organization skills.* Demonstrated skills for engaging and executing Company strategy.* Strong collaboration and teamwork skills and capability to integrate with a diverse team with varying opinions and ideas.* Demonstrated success as an online search expert able to track and monitor postings relevant to the brand.* Diligent work ethic and desire to expand skills and be the best.The Opportunity in CUSTOMER SERVICE DEPARTMENTThe Assignment* Launch and manage social media presence on MySpace, Facebook, Twitter, Bebo, YouTube, and other relevant Web 2.0 platforms.* Review what the social media community is talking about with strong, coordinated monitoring programs. Take ideas for community participation and video vignettes. * Respond to the comments, posts and other chatter with accurate information on the Company and our initiatives with full transparency, disclosure, and an approachable style.* Record short video vignettes that respond to the conversation with *purposeful entertainment* that educates and informs in an entertaining fashion.* Redirect online community members to the videos and other social media content, using both search engine optimization/marketing as well as online conversation *cross-pollenization* to improve search rankings and assist others in discovering the relevant content.* Support and protect global brand by ensuring positive messaging is maintained in the community.* Establish consistency of message across multiple networks; work across departments to ensure proper messaging is being executed online and is relevant to organizational goals.* Manage online discussions by listening to users, reading between the lines, and responding in a timely manner to user*s needs and requests.* Monitor and track discussion topics for management team and prepare reports to update internal staff on usage statistics.The Requirements* Bachelors/Graduate degree in Public Relations, Marketing or Communications with one to three years social media, new media or online communications experience. * Possesses active accounts across key social media sites including, but not limited to, MySpace, Facebook, Twitter, Bebo, etc. (You will be asked to provide access to accounts you have established and maintained.)* Exceptional traditional writing and grammatical skills and a flair for using "social networking speak" and online jargon; excellent verbal communication skills with ability to present ideas and information clearly.* Extreme attention to detail and outstanding organization skills.* Demonstrated skills for engaging and executing Company strategy.* Strong collaboration and teamwork skills and capability to integrate with a diverse team with varying opinions and ideas.* Demonstrated success as an online search expert able to track and monitor postings relevant to the brand.* Diligent work ethic and desire to expand skills and be the best.Please refer to the position id while applying for this position.Please visit http://www.stafflogix.com/jobListings.aspx for more open positions.Please contact Stetson Martin by phone or email at Register to View OR Register to View x 110 OR Register to View for more information regarding this position.

Job Title: Immediate Need for Call Center Representative! Company: Randstad Location: Buford, GA Description: Candidate will be responsible for:*Answering Inbound calls for call center ranging from emergency dispatching, order taking, appointment setting, customer service and event registration*Taking messages*Routing calls *Taking orders for various companiesWorking hours: Must be flexible between the hours of 6:00am-6:00pm and 12:00pm-12:00am.*Candidate will need to be available 24/7, 365 days a year and weekends. *Must be able to work between the hours of 6:00am-6:00pm and 12:00pm-12:00am. *Must be flexible with schedule, no acceptions. Schedules will vary month to month.*Must have great verbal and written skills*Ability to multi-task*Be detail oriented*Computer literate with MS Office*Quickly adapt to change*Must be able to pass a criminal background check, drug screen, and assessmentsRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Job Title: Customer Service Reps with Excellent Communication - . Company: AppleOne Location: Buford, GA Description: Job Description:This customer service reps with excellent communication Position Features: Great Pay to $8/hrImmediate need in Buford for customer service reps with excellent communication to work within the follow shifts: 6a-6p and 12noon to midnight. You will work 8 1/2 hours within these time frames. THIS POSITION REQUIRES WEEKENDS. Will take in 150-200 calls per day. Each call should not last longer than 2-3 minutes. Will be answering phones to assist with anything from taking messages from a Dr's office to transferring emergency calls to dispatching a serviceman to fix an appliance. You may even go on client websites to assist customer with an order. THIS IS A TEMP TO PERM POSITION...When position goes permanent, you will receive an increase in salary. Company has a "No Drama" policy. Those who successfully improve in various areas will receive salary increases. QUALIFICATIONS: Candidates will be tested on the following:1. Typing 35 net wpm 80% accuracy2. Written essay test3. Phone test (Will be trained on our software and how to take a message before testing begins.)Must have pleasant phone voice, clean and clear communication, ability to have fill in conversation as you are looking for information.If your resume is selected you will have an interview with the client Friday March 26th... This is a 4 hour testing (group) interview from 9am to 1pm. You must take a Drug Test and agree to a Background Check...Some Training Included... First Come, First Considered.. Call me today! You can view all of our jobs online at http://www.appleone.com/?sc=11&id=518309 Job Experience:Please submit your resume to Register to View

Job Title: Technical Client Services Manager Company: Fiserv, Inc. Location: Norcross, GA Description: POSITION PURPOSE: M/b> Manages the Client services programs and all related activities, including field support for a substantial region, group of products, and/or customer base in a larger company, or perhaps the entire program for a smaller company. RESPONSIBILITIES: * Manages the Client services programs and all related activities, including field support for a substantial region, group of products, and/or customer base in a larger company, or perhaps the entire program for a smaller company. *Establishes, implements, and maintains client service standards to ensure client satisfaction. *Initiates measures to maintain and improve client satisfaction. Generates and develops ideas to support Service Excellence. *Develops policies and procedures covering order processing, general correspondence, and resolution of client complaints. *Coordinates support service with other operating departments. *Manages the activities of the Client Service Representatives team. Performs other duties as required. * Essential Functions The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: Bachelor’s Degree, Business or Finance preferred. Job Related Experience: Ten years or more experience in a technology products business, a substantial amount of which must have involved managing a client service team of 10 or more people. Experience in a business-to-business service environment desired. Accountable for all actions and decisions made by a department or group. Almost all problems will be solved using sound judgment acquired through significant experience. Management Experience: Demonstrated commitment to ongoing professional development as a client service manager, commitment to continuing education as demonstrated by continuing course work/seminars/certifications, extensive knowledge of client service systems such as ACD, case management, load management etc. Proven experience developing management metrics for the client service function, in hiring and firing and development of staff in the client service function. Excellent written and verbal communication skills as well as analytical skills for sound problem solving. Functional Area Skills/Knowledge: Requires extensive and broad knowledge of the organization, industry, and relevant external forces. Must have significant understanding of directing client services programs. Excellent leadership skills and ability to motivate employees to perform at peak standards. Strong knowledge of banking and lending industry. Strong knowledge of Fiserv business and products. Working knowledge of computer software and quality assurance. Knowledge of budgets and financials. Knowledge of statistical analysis. Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.