S Jones Location: Jonesboro, GA 30238 ... ng Supervisor/ Tax Preparer 2004-2007 Jackson Hewitt Atlanta, GA Resolved all customer service issues. Generated over $50,000 in revenue. Handled front office duties. Awarded Top Preparer of the year 2005. Loan Officer/Customer Service Representative 2005-2006 Lucky Finance Atlanta, GA Maintained office files. Made daily deposit to bank. Contacted all customers for payments and reminders. Generated new loans. Front Desk Clerk/ Driver 2001-2005 Country Hearth & Suites College Park, GA Generated daily activity reports, and handled money exchanges. Reserved and canceled reservation for customers. Handled all customer service issue to customers satisfactory. Drove customers to and f ...
97 hits
2.
G Ryals Location: Jonesboro, GA 30238 ... advancement Summary of Qualifications & Skills ü Twenty-one years proven track record in managing accounts ü Ability to analyze and solve problems in a constantly changing work environment ü Able to represent my company with dignity and professionalism ü Accuracy with any sort of documentation and customer information utilizing my account manager skills ü Proficient in Microsoft Word, Excel, PowerPoint, Access, Typing, 10-Key, and other office equipment Professional Experience 2006 to 2007MRC Solutions Tyrone, GA Account Manager Managed assigned accounts and established close working relationship with clients Educated customers on company’s current products and services ...
95 hits
3.
C Robertson Location: Jonesboro, GA 30238 ... well in a high pressure environment. Well-organized and efficient. Skilled at encouraging others and developing rapport. Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. Self motivated and assertive. Quickly learn procedures and methods. Dependable, can work without supervision. Able to please customers under all circumstances. Pleasant speaking voice. Organized and efficient. Major strengths in planning, problem solving and communication. Highly imaginative with many innovative ideas. Exercise initiative, achievement and independent judgment. Effective interaction with customers, vendors and all levels of management. Demonstr ...
93 hits
4.
Y Timberlake Location: Jonesboro, GA 30238 ... f Qualifications More than 8 years' successful experience in Customer Service & Support with recognized strengths in account maintenance, problem solving & trouble-shooting , sales staff support, and planning/impleme nting proactive procedures and systems to alleviate problems in the first place. Possess solid computer skills. Excellent working knowledge using both IBM and Mac systems; Lotus 1-2-3, Excel, WordPerfect, Microsoft Word, PowerPoint. Ability to train, motivate, and supervise Customer Service employees. A team player, acknowledged as “Total Quality Customer Service Professional. 221; Develop plan, conduct audits and variance analyses, process payroll a ...
91 hits
5.
D Rabiou Location: Jonesboro, GA 30238 ... uality Technology Service, Suwannee, Georgia. „X Evaluate and make appropriate determination to respond to customer inquiries. „X Post enrollment change, adjustments, cancellation, and reinstatement transactions. „X Develop and maintain required forms, procedures, records and reports. „X Collect data for analysis Bilingual Customer Service Specialist 2006 - 2006 Rockefeller Center, New York, NY. „X Provided information and interpretations to customers in a call center environment „X Processed payment information though online payment system. „X Research discrepancies and complete appropriate forms for management approval. „X Performed general office work ...
89 hits
6.
H Acea Location: Jonesboro, GA 30238 ... experience with a self managed style. Guest Services Supervisor, a position pivotal to guest first impression. Displaying a professional appearance while promoting policies and procedures. I possess a motivational drive for new and innovative challenges. Core Strengths Customer Service Professional Fundamentals of Loan Processing Individual and Small Business Income Tax Preparation Logistics Call Center/ Hotel Agent and Multiple lines Call Center/ Systems Operator Microsoft Word Programs Hotel Accounts Auditor Professional Experience National Cash Register July 2005-May 2006 Providing hardware solutions maintenance of banking and retail operations. Logistics Operator- ...
87 hits
7.
C Leon Location: Jonesboro, GA 30238 ... gement. Dedicated and able to surpass goals, detail oriented. Skills and Abilities: Extensive experience in servicing customers, An independent self-starter. Superior communications skills in dealing with customers, co-workers and employees. Well organized and highly efficient working in a multi-tasking dynamic environment, able to plan, organize and supervise work of others. Possess a strong combination of training and experience in the Customer service field. Proficient with Excel, PowerPoint, Microsoft Word/Microsoft Office Professional Edition, Internet Explorer and 10 Key. Valid Class B CDL Drivers license. Experience: American Expres ...
85 hits
8.
T Tumblin Location: Jonesboro, GA 30238 ... y professional growth SUMMARY OF QUALIFICATIONS Excellent communicator with a knack for corporative building and demonstrated leadership skills Ability to meet or exceed specific job performance requirements Proficient with MS Windows 2000, XP, PeopleSoft Proficient with MS Office, Word Perfect Pro, Internet Research; Knowledge of Switchboard Lines Internet Browsers: IE, Netscape, Msn, Yahoo WORK EXPERIENCE CUSTOMER CARE PROFESSIONAL/COL LECTIONS American Express, Plantation, Fl May. 2006 – May. 2008 Assisted with canceling of accounts Processed pa ...
83 hits
9.
B Coleman Location: Jonesboro, GA 30238 ... willing to thrive in a fast paced environment that involves managing multiple tasks simultaneously. Versatile, quick learner that loves challenge and adapts well to new situations. Knowledge of Win 95-99, MS word, and Excel. Skills include: typing, ten-key and multiple phone lines. Experience Mamis, Frederick, MD February 1999 - December 2006 Customer Services Responsibilities included verfying medical benefits for the customers and doctors, updating medical files, customers services, sales, inbound calls and outbound calls. Debtworks, Germantown, MD December 1997 - February 1999 Senior Customer Service Representative Responsibilities included customer services/ c ...
81 hits
10.
C Motes Location: Jonesboro, GA 30238 ... rvice Certified. EDUCATION: Customer Service Certification, Valdosta Technical College, Valdosta Georgia completion date: 04/12/05 Accounting Program, Valdosta Technical College, Valdosta Georgia not complete. ACCOMPLISHMENTS: Georgia Occupational Award of Leadership (G.O.A.L)Nominee . 2nd Place in my school. EMPLOYMENT HISTORY: Manpower (BB&T), 1921 Whittlesey Rd. Columbus Georgia 31904 706-596-1313. April 18, 2006-April 21, 2007 Manager: Jennie Lewis Roadway Express, 6470 Lake Park-Bellville Rd. Lake Park, Georgia 31636 229-559-6600. September 09, 2005-March 10, 2006 Manager: Lori Lundy Bathcraft, 1601 James P. Rodgers Rd. Valdosta, Georgia 31602 229-333-0805. June 01, 2004-Dece ...
Saved Resumes
