Customer Service Jobs in Fayetteville, Georgia

Job Title: Customer Service Specialist Company: Newell Rubbermaid Location: Union City, GA Description: Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities.Coordinates and performs various activities pertaining to the timely and accurate fulfillment of orders Works closely with the warehouse and Supply Chain team to ensure customer expectations from on-time and line-fill perspectives are achieved or surpassed. Attention to detail and a passion for customer satisfaction are two key traits of a qualified candidate.Key Responsibilities:Work with other functional groups to resolve/prevent customer issuesTracks promotional orders to ensure timely processing and raise awareness across the business if committed dates will be missed. (Daily)Reviews and downloads orders to the warehouse system based on fill-rate and on-time criteria as established by customer requirements or divisional standards. (Daily)Answers internal inquires on allocation procedures and order fill rates. (Daily)Reviews backorders and late orders and works closely with the manufacturing plants/supply chain team to expedite problem SKUs. (Daily)Maintains excellent communication with Customer Service team, management, warehouse personnel and other internal customers. (Daily)Establishes and carries out the process for month end, quarter end and year end order releases to optimize divisional sales performance as determined by management. (As needed)Updates and maintains Supply Chain control documents relating to Allocation Processes and Procedures. (As needed)Monitors and reports on key accounts including, but not limited to, identifying specific needs of individual accounts or order types. (Daily)Establishes and maintains effective lines of communication and feedback with attention to detail and resolution of conditions that adversely affect order cycle lead times and service to customers. (Daily)Coordinates manual allocation on an item-by-item basis with supply chain and product management for issues relating to long-term product availability. (As needed)Works in a team environment to establish appropriate phone coverage within the assigned team. (Daily)Responsible for receiving, processing, and entering orders; monitoring fill rates and on-time shipments; handling sales management, key account customer inquiries and complaints in a timely fashion

Job Title: Customer Service Representative Company: Company Confidential Location: East Point, GA Description: Strong International Company based in Atlanta (East Point area) is seeking a Customer Service Representative for soonest start.  The successful candidate will receive a competitive hourly wage as well as excellent benefits and enjoy working with a small team of dedicated staff.    Requirements from Candidate: Work well alone and multi-task in a fast-paced environment without compromising efficiency and accuracy of work; Self-motivated; detail-orientated; strong organizational and analytical ability and follow up of open items; Computer literacy with software such as Outlook and Excel; Two years experience in a Customer Service role; Ability to run and analyze simple reports; Good written and verbal communications skills; Good telephone manner and ability to deal professionally with customers; Ability to work in a team environment and not be afraid to jump in and do whatever needs to be done to get the job finished; Mature, reliable and honest, and be prepared to do a background check; Proficient data entry and ten key experience with marginal to no error rate.  Problem solver and researcher. Preferred but not essential: Spanish and/or Italian languages would be helpful; Experience in Oracle Applications, version 11.5; Knowledge of inventory, warehouse and purchasing functions.   Duties: Liaise with customers on spare parts requirements, provide price and availability on parts, receive purchase orders and enter into Oracle and supply customers with order confirmation; Receive parts into Oracle and research/resolve discrepancies to balance to invoices; Assist with warehouse report analysis, stock levels, obtain pricing from Italy, and facilitate correction of logistics problems; Purchase order entry, material transactions, backorder reports and analysis; Other duties as assigned or needed. EOE.  Only individuals that meet the minimum requirements need apply. Please E-mail resumes with Salary Expectations and Customer Service Representative in subject line to Register to View

Job Title: Customer Service Representative FT or PT Company: Guardian Industries Corp Location: Ellenwood, GA Description: Guardian Automotive Products, has an outstanding career opportunity in its Ellenwood, GA Auto Glass Distribution Center.  We will consider part time positions as well. We are seeking an experienced customer service representative/inside sales representative to join our company. Guardian provides a family type atmosphere where teamwork and employee input count, and focuses on treating both employees and customers with professionalism and respect. We are looking for motivated people who wish to grow with the company. Customer Service Representative Requirements: * Previous customer service experience, a must * Excellent customer service and phone skills * Sales Oriented * Strong personal computer skills and the ability to learn and utilize computer based inventory control systems * Quality driven * Excellent verbal and written communication skills * Excellent organizational skills * Ability to work in a fast paced atmosphere * Team player * Driven to succeed We can offer you top benefits, including: * Excellent wages * Excellent 401K plan * Medical and Dental Insurance * Vision Discount Program * Paid vacations and holidays * Attendance bonus * Opportunity for advancement Please email: Register to View Email resumes and salary information to email only. No phone calls please Customer Service Representative Requirements: * Previous customer service experience, a must * Excellent customer service and phone skills * Sales Oriented * Strong personal computer skills and the ability to learn and utilize computer based inventory control systems * Quality driven * Excellent verbal and written communication skills * Excellent organizational skills * Ability to work in a fast paced atmosphere * Team player * Driven to succeed Division/Department : Guardian Automotive Glass % of Travel Required : None Guardian Industries hires and values people of all backgrounds, and appreciates the perspectives of every employee, customer and business partner.

Job Title: Customer Service Representative Company: Lincare Location: Newnan, GA Description: Handles incomng calls, orders, delivery schedules,  paperwork, insurance, communication with patients & physicians;  must be organized, timely, accurate, professional.Drug Free Workplace    EOE

Job Title: Customer Service Rep III - Lithonia, Ga Company: Smurfit-Stone Location: Lithonia, GA Description: Job Summary Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer. Applies advanced skills to the position within assigned functional area. Duties and tasks reflect substantial variety and complexity. Assignments are broad in nature and generally require originality or ingenuity. Works under minimal supervision. May be designated as lead worker. Responsibility · Attains pricing for any services and materials required for the manufacturing of customers item that must be manufactured at a different facility. · Tracks warehouse inventories and replenishments. · Provides pricing, availability, and schedule information within established guidelines. · Checks and approves credit within established limitations and confirms orders. · Suggests alternative products or services to meet customer needs. · Tracks order activity and alerts appropriate staff of any potential delivery problems. · Serves as communication link between customers and sales staff to assure responsiveness. · Obtains resolution of routine customer complaints and issues. Vision Smurfit-Stone will be recognized as North America#039s premier packaging company working as ONE team to deliver exceptional value to our customers, employees, shareholders, and the communities in which we do business. Values We will achieve our vision by creating and living a culture that embraces our core values Quality, Safety, Customer Satisfaction, Value Creation, Ethical Behavior, Productivity, Environmental Responsibility. Equal Employment Opportunity It is the policy of Smurfit-Stone to provide equal opportunity for all qualified persons and not to discriminate against any employee or applicant for employment because of race, religion, color, sex, sexual orientation, age, national origin, handicap, disability, or because he or she is a disabled veteran or a Vietnam Era Veteran.

Job Title: Bilingual Customer Service Representative in Austell- Earn $ Company: TitleMax Location: Austell, GA Description: TitleMax Bilingual Customer Service Representative English/Spanish $20K-$25K Austell, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you! Highest retail pay with the least retail work hours. Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays! If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you. We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes? Customer service and sales experience Rent-to-own, consumer finance, car rental, collections or automotive background Clean driving record, car and insurance Credit and criminal background check required Bilingual (English/Spanish) required TitleMax is an Equal Opportunity Employer.

Job Title: Customer Service Representative Company: Standard Parking Corporation Location: Atlanta, GA Description:   Customer Service Representative     RESPONSIBILITIES   Basic Function: Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.   •           Assists customers in making payment to fully automated revenue control equipment •           Helps customers with parking services and facilitates the expedient flow of traffic through the facility •           Leads programs to improve client and customer satisfaction •           Assists in the management of the day-to-day activities of the assigned location. •           Monitors parkers in pay-in lanes •           Interacts with customers in a friendly and professional manner •           Provides assistance to customers that have forgotten where they parked their vehicle. •           Performs other necessary functions as assigned. •           Conducts garage and facility audits as required by management. •           Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. •           Makes change (if required) for customers before transactions. •           Quotes prices for parking services. •           Gives directions to customers to various locations in the city. •           Resolves customer complaints independently or with the aid of a supervisor. •           Answers telephone in a prompt and courteous manner (if required). •           Maintains cleanliness of facility and picks up trash in the surrounding area. •           Presents themselves professionally (neat appearance and in uniform) at all times while at work. •           Arrives to work on time for scheduled shifts. •           Completes any other duties that may be assigned by the supervisor.     REQUIREMENTS   Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   •           Education Required: High School Diploma or an equivalent combination of experience and education •           Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. •           Superior communication skills verbal and written. •           Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. •           Must be able to stand for up to 8 hours. •           Must be willing to work a flexible schedule.   Mathematical skills – ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.   Language skills – Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.   Reasoning ability – ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.   Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.   Judgment - Exhibits sound and accurate judgment.   Other skills and abilities – ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.   Work Environment -The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   •           The noise level in the work environment is usually moderate to loud. •           The exposure level in the work environment to vehicle emissions is moderate to high •           The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. •           The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. •           The exposure level in the work environment to bright sunlight and nighttime working conditions is high.   Physical demands – the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.       ________________________________________

Job Title: Customer Service Associate II - PRN Company: Kaiser Permanente Location: Atlanta, GA Description: No matter what your job title, the work you do at Kaiser Permanente Georgia supports the health and well-being of our Atlanta-area members. That’s because each of us—from our financial professionals and IT team members to our RNs and physicians on the front line of care—shares a commitment to providing the best possible care experience. Come build a rewarding career in an environment that supports your success. Join us and put your beliefs into practice.This position will increase customer satisfaction and retention by: providing Health Plan customers with assistance and information regarding the utilization of Kaiser Permanente facilities, interpretation of benefits and services, status of post-service claims, and investigating inquiries about service related concerns.This position is responsible for continuously responding to, resolving, and following up in a timely manner to inquiries regarding claims payment from providers and customers.The role requires that the individual meets or exceeds performance standards in an effort to provide quality service to customers and providers of Kaiser Permanente.Essential Functions:• Treats all callers with respect, maintaining professional demeanor and helpful disposition at all times. Represent the organizational voice of service and quality to the customer.• Ability to manage difficult callers and appropriately escalate when necessary, while effectively communicating compassion that Kaiser Permanente has for each customer.• Take phone calls from customers, including providers, regarding all aspects of claims payment: receipt of claims, coordination of benefits, copay amounts, payment amounts and dates, status of authorizations, receipt of bill, and interim bills paid and amounts.• Accurately interpret, explain and clarify benefits, eligibility and delivery system services.• Maintain up-to-date and thorough understanding of claims processing guidelines and health Plan benefits by studying literature and participating in training.• Resolve issues at the lowest possible level, become an organizational %22expert%22 regarding Health Plan benefits and details.• Document each customer phone call (inquiry) and track data gathering through completion or close of call. 100% call documentation.• Work cooperatively with other departments to resolve issues.• Understand, interpret, and act on a variety of statistical measurements of individual and call center performance. Self-direct own work based on analysis of statistics on self-performance. Pro-actively identify ways Kaiser Permanente could improve customer service. Seek opportunities for service recovery.• Assist internal customers in carrying out special projects and studies related to Customer Service.• Participate in scheduled meetings to enhance departmental performance and teamwork.• Take phone calls from providers regarding provider. Understand and demonstrate %22first call ownership%22 no matter who the resolution resides with.• Perform research that looks for root causes and inform leadership of trends.• Accurately document, with all pertinent information, and correctly route resolution.• Meet or exceed minimum quality and production performance standards as defined by management.• Ability to perform multiple duties in a heavy workload environment.• Show competency to handle and resolve all call types.

Job Title: Inside Sales/Customer Service Representative Company: Location: Atlanta, ga Description: VIPdesk Connect, the award-winning pioneer of the home-based customer care industry (we have been featured on Good Morning America and in the Wall Street Journal), is looking for a few good independent contractors to affiliate with us as home-based sales and service providers. As a Brand Ambassador you are an independent contractor directly interacting with clients on a performance-based incentives program. VIPdesk Connect provides a wonderful opportunity to work for yourself, create your own schedule, and earn competitive pay. Brand Ambassadors providing services for this opportunity are paid per Active Talk Minute and may also be eligible for performance and sales incentives. On average, this translates to an equivalent of $8.00 – $12.00 per hour. We are actively pursuing sales-focused Brand Ambassadors, with weekday and weekend availability. TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK CONNECT Sales focused and incentive motivated; must thrive in a performance-based environment Highly competitive and goal oriented Internet-savvy and computer literate Intuitive, problem solving expertise Excellent communication skills Successful credit and criminal background check Meet required computer hardware specifications (Single Processor: 2 GHz or higher or Dual Core; Processor: 1 GHz or higher, 1 GB RAM or higher, and Windows XP or Vista) Start the application process today at: www.vipdesk.com/connectrecruiting. Check our FAQ for additional information. Follow us on Twitter, LinkedIn and Facebook! Salary/Wage: $8-$12 per hour Education: HS Diploma Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Atlanta • Post ID: 5193703

Job Title: Customer Service Associate Company: Honeywell Location: Atlanta, GA Description: Honeywell Building Solutions (HBS) is a strategic business unit in Automation and Control Solutions (ACS). HBS installs and maintains the systems to help keep buildings and facilities safe, secure, comfortable and cost-efficient, and is a leading providing of energy efficiency solutions worldwide. HBS specializes in service of critical building systems, including heating, ventilation and air conditioning (HVAC), building automation, fire, security and energy management.SUMMARY: Honeywell is currently looking for a goal oriented team player to join our Atlanta Georgia Customer Serviceteam.The Customer Service Associate will be responsible for maintaining the highest degree of customer satisfaction by providing work direction and scheduling to the field workforce to ensure service requests (Planned or Unplanned) are performed in a timely and efficient manner. Provides updates the SMS (Service Management System) database as required.Principal Accountabilities:Performs as the primary liaison between the customer and the field workforce in defining and meeting customer requirements.Schedule appropriate technician for installation of Honeywell Thermostats and switches, at a pace to meet customer demand.Through scripted activities solicits enrollment in energy savings program(s).Ensures a Closed Loop communications process is in place with all customers.Performs to the standards as noted on individual Scorecards or Performance Feedback mechanisms as provided by the Team Lead. (this includes all frontline phone responsibility metrics.Troubleshooting of operation of Honeywell installed devices.Flexible scheduling requiredBasic computer skillsBi-lingual is a plus (English/Spanish) (English/French)