Customer Service Jobs in Dalton, Georgia

Job Title: Manager, Customer Service Company: Mohawk Industries Inc Location: Dalton, GA Description: If you don't know Mohawk Industries, you can learn more about us at www.mohawkflooring.com. We're the world's largest flooring manufacturer--carpet, ceramic tile, laminate, hardwood, rugs...we do it all. We have more than 30,000 employees in the US, Canada, Mexico, Europe and Asia, and our products are sold to more than 30,000 customers. The quality of our products is one of our key competitive advantages, and it's also a source of great corporate pride. Your talents could help us to maintain our high standards of quality! Become a member of our excellent team who are solving tomorrow's challenges today! Manager, Customer Service (Dalton, GA)Manager, Customer Service - Samples (Chatsworth, GA) The Manager, Customer Service will develop and implement strategic and tactical operational plans to ensure division and departmental goals are achieved. Individual is responsible for designing and implementing improved processes or operational policies for Customer Service. Manages overall workflow of the department and ensures that workflow processes facilitate effective and efficient use of corporate resources and enhance customer satisfaction. Monitors department performance; proactively identifies deficiencies and recommends changes, develops solutions, and implements action steps to resolve problems and ensure customer satisfaction. Reviews processes and procedures and proactively initiates activities to streamline process flow and enhance service turnaround time, productivity, and quality. Provides leadership and direction to a diverse staff that may include subordinate supervisors. Develop plans and schedules for the efficient and productive use of personnel and technology to ensure optimal service delivery; proactively, identifies, analyzes and monitors business requirements and enhancement possibilities; recommends viable solutions, modification and applications. Assume a leadership role in managing assigned projects; evaluate recommended projects to determine cost, benefits, feasibility and prepares recommendations for implementation. Assumes responsibilities of department during absence of Director. Assist with development of the annual budget to support the achievement of department/divisional goals. Maintain adequate control of resources to ensure on-going operations of the department within established budget, productivity and efficiency standards. Prepare composite staffing, financial, statistical and productivity reports for management reporting. Prepare information to explain or resolve discrepancies, variances, issues or customer complaints/feedback. Work with senior sales and marketing management teams to resolve service related issues and to develop new added value processes for customer base. Work with supervisors or other senior staff teams to develop, communicate, implement and monitor the maintenance, upgrade or modification of department equipment and software packages, policies, procedures and appropriate measures or standards to ensure that levels of support match or exceed field and customer requirements. Lead, motivate and coach individuals on the Customer Service team. Train, develop and identify employees' training and resource needs. Work with supervisory team(s) to ensure the timely and accurate processing and dissemination of information, performance assessments, incentives, rewards and/or recognition, counseling, corrective action and/or terminations. Ensure a current and historical library is maintained of all department /project activity, system implementations, modifications, policies, procedures and personnel actions.

Job Title: Customer Service Representatives Company: Kelly Services Location: Chatsworth, GA Description: Customer Service Representatives Kelly Services is currently accepting resumes for full time customer service representatives to work Monday - Friday 12:00pm-9:00pm for Mohawk Industries call center.         Benefits                                                      Requirements                                    12.75 per hour                                                High School diploma or GEDWeekly pay with direct deposit                          Good communication skillsProgressive pay increases                                 Prefer 2-4 years experience in carpet industryCorporate benefits available                              Keyboarding skillsAll qualified candidates should submit resumes to Register to View for immediate consideration Kelly Services is an Equal Opportunity Employer.

Job Title: FT Assistant Customer Service Sales Manager - Food Lion Company: Food Lion Location: Fort Oglethorpe, GA Description: The Assistant Customer Service and Sales Manager is responsible for assisting the store team to build sales and achieve sales goals. The Assistant Customer Service & Sales Manager is also responsible for maintaining standards according to the Front End Standard Practice Manual, proper completion and maintenance of all store office functions, and the training of Front End Sales Assistants on customer service procedures and sales office accountability. The Assistant Customer Service and Sales Manager oversees the work of Front End Sales Assistants, Sales Associates, and Service Associates as delegated by the Customer Service and Sales Manager.

Job Title: Seeking a Customer Service Representative Company: Location: Chattanooga, TN Description: We are seeking a Customer Service Representative to help us with our overall customer service, front desk tasks, and incoming call distribution. Main Responsibilities: * Provide customer service support to the sales, marketing and admin departments day to day * Generate inventory and sales reports in Microsoft Excel with information from a variety of sources * Answer and redirect incoming phone calls * Ensure that the customer impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to stay organized and pay close attention to details. * Cross train and provide back up for other customer service positions Qualifications: * Great phone and customer service skills * 1 year of experience or similar experience preferred * Advanced computer knowledge in Microsoft Office Applications * Comfortable working in a fast paced environment * Excellent attention to detail, and organizational ability * Reasoning ability to solve practical problems

Job Title: Customer Service Representative Company: Location: Chattanooga, TN Description: Immediate opening for a CSR in the Cleveland Area with a Manufacturing company. Qualified candidates should have good customer service skills, previous experience with a manufacturing company and knowledge of AS400. Interested candidates please contact Josh Register to View for more details and to apply.

Job Title: Customer Service Representative in Chattanooga- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Chattanooga, TN Description: TitleMax Customer Service Representative $20K-$25K Chattanooga, TN If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you! Highest retail pay with the least retail work hours. Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays! If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you. We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes? Customer service and sales experience Rent-to-own, consumer finance, car rental, collections or automotive background Clean driving record, car and insurance Credit and criminal background check required     TitleMax is an Equal Opportunity Employer.

Job Title: Customer Services Rep. - Position Available. Company: Location: Chattanooga, tn Description: Part time or Full time positions are available for immediate hire. Set yourself up for success and work from your home office, part-time or full-time. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Chattanooga, Knoxville, Tri-Cities • Post ID: 2264984

Job Title: Call center agent Company: Contact recruiter Location: Chattanooga, TN Description: Please contact: Register to View Please include the name of the position your applying for. Call Center Agent Needed * Company seeks call center representative for customer assistance. Hourly wage is $14.00 and medical benefits offered. Additional Information: Register to View For immediate consideration, apply now.   Please apply soon as I need to fill this positon. Thank you!

Job Title: Customer Service Associate Company: Contact recruiter Location: Chattanooga, TN Description: Please send responses to Register to View Please contact me with any questions. Thank you! Customer Service Associate *   This customer focused and self motivated problem solver plays a key role with supporting our customers   Responsible for responding to inquiries, processing order, and handling complaints in a prompt, courteous, and effective manner. Other responsibilities include, researching and processing credits, expediting emergency orders and eliminating back orders. ESSENTIAL JOB FUNCTIONS: 1. Processes and inputs all customer orders and checks computer for product availability. 2. Coordinates special/last-minute shipping requests with the warehouse (expediting any order as necessary). 3. Traces orders as required and notifies customers of any activity concerning their merchandise. 4. Handles return goods authorization process according to procedures and assures proper credit is given to the customer and assures proper pricing on all customer orders. 5. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc. in courteous and efficient manner. 6. Acts as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. 7. Takes customer orders by phone or fax. 8. Tracks back orders. 9. Resolves customer complaints and requests for refunds, exchanges, and adjustments. 10. Answers customer questions and investigates and corrects errors. 11. Reviews customer orders on hold due to errors; corrects and releases orders to be picked and shipped. 12. Provides customers' pricing on new products and capital equipment. 13. Resolves price problems with customers. 14. Generates all related paperwork and necessary information required for customer work orders and checks all orders for special requests. 15. Researches short pays. 16. Reports customer feedback to management, including any signs of customer dissatisfaction. Will start at $15 per hour salary plus monthly incentive programs. Additional Information For immediate consideration, apply now. to : Register to View

Job Title: Customer Service reps. needed. Company: Location: Chattanooga, tn Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Chattanooga, Knoxville, Tri-Cities • Post ID: 2255255