Customer Service Jobs in Carrollton, Georgia

Job Title: Customer Service Representative Company: Lincare Location: Newnan, GA Description: Handles incomng calls, orders, delivery schedules,  paperwork, insurance, communication with patients & physicians;  must be organized, timely, accurate, professional.Drug Free Workplace    EOE

Job Title: Customer Service Specialist Company: Newell Rubbermaid Location: Union City, GA Description: Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities.Coordinates and performs various activities pertaining to the timely and accurate fulfillment of orders Works closely with the warehouse and Supply Chain team to ensure customer expectations from on-time and line-fill perspectives are achieved or surpassed. Attention to detail and a passion for customer satisfaction are two key traits of a qualified candidate.Key Responsibilities:Work with other functional groups to resolve/prevent customer issuesTracks promotional orders to ensure timely processing and raise awareness across the business if committed dates will be missed. (Daily)Reviews and downloads orders to the warehouse system based on fill-rate and on-time criteria as established by customer requirements or divisional standards. (Daily)Answers internal inquires on allocation procedures and order fill rates. (Daily)Reviews backorders and late orders and works closely with the manufacturing plants/supply chain team to expedite problem SKUs. (Daily)Maintains excellent communication with Customer Service team, management, warehouse personnel and other internal customers. (Daily)Establishes and carries out the process for month end, quarter end and year end order releases to optimize divisional sales performance as determined by management. (As needed)Updates and maintains Supply Chain control documents relating to Allocation Processes and Procedures. (As needed)Monitors and reports on key accounts including, but not limited to, identifying specific needs of individual accounts or order types. (Daily)Establishes and maintains effective lines of communication and feedback with attention to detail and resolution of conditions that adversely affect order cycle lead times and service to customers. (Daily)Coordinates manual allocation on an item-by-item basis with supply chain and product management for issues relating to long-term product availability. (As needed)Works in a team environment to establish appropriate phone coverage within the assigned team. (Daily)Responsible for receiving, processing, and entering orders; monitoring fill rates and on-time shipments; handling sales management, key account customer inquiries and complaints in a timely fashion

Job Title: Bilingual Customer Service Representative in Austell- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Austell, GA Description: TitleMax  Bilingual Customer Service RepresentativeEnglish/Spanish$20K-$25KAustell, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you!Highest retail pay with the least retail work hours.  Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays!If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you.  We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes?Customer service and sales experience Rent-to-own, consumer finance, car rental, collections or automotive background Clean driving record, car and insurance Credit and criminal background check required Bilingual (English/Spanish) required   TitleMax is an Equal Opportunity Employer.

Job Title: Bilingual Customer Service Representative in Austell- Earn $ Company: TitleMax Location: Austell, GA Description: TitleMax Bilingual Customer Service Representative English/Spanish $20K-$25K Austell, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you! Highest retail pay with the least retail work hours. Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays! If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you. We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes? Customer service and sales experience Rent-to-own, consumer finance, car rental, collections or automotive background Clean driving record, car and insurance Credit and criminal background check required Bilingual (English/Spanish) required TitleMax is an Equal Opportunity Employer.

Job Title: Customer Service Representative Company: Company Confidential Location: East Point, GA Description: Strong International Company based in Atlanta (East Point area) is seeking a Customer Service Representative for soonest start.  The successful candidate will receive a competitive hourly wage as well as excellent benefits and enjoy working with a small team of dedicated staff.    Requirements from Candidate: Work well alone and multi-task in a fast-paced environment without compromising efficiency and accuracy of work; Self-motivated; detail-orientated; strong organizational and analytical ability and follow up of open items; Computer literacy with software such as Outlook and Excel; Two years experience in a Customer Service role; Ability to run and analyze simple reports; Good written and verbal communications skills; Good telephone manner and ability to deal professionally with customers; Ability to work in a team environment and not be afraid to jump in and do whatever needs to be done to get the job finished; Mature, reliable and honest, and be prepared to do a background check; Proficient data entry and ten key experience with marginal to no error rate.  Problem solver and researcher. Preferred but not essential: Spanish and/or Italian languages would be helpful; Experience in Oracle Applications, version 11.5; Knowledge of inventory, warehouse and purchasing functions.   Duties: Liaise with customers on spare parts requirements, provide price and availability on parts, receive purchase orders and enter into Oracle and supply customers with order confirmation; Receive parts into Oracle and research/resolve discrepancies to balance to invoices; Assist with warehouse report analysis, stock levels, obtain pricing from Italy, and facilitate correction of logistics problems; Purchase order entry, material transactions, backorder reports and analysis; Other duties as assigned or needed. EOE.  Only individuals that meet the minimum requirements need apply. Please E-mail resumes with Salary Expectations and Customer Service Representative in subject line to Register to View

Job Title: Client Service Representative Company: Regional Reporting, Inc. Location: Marietta, GA Description: Client Service Representative Insurance company seeks a Temporary Part Time Client Service Representative to join our team.   2 yrs + Client Services experience  Computer literate, with knowledge of Microsoft Office Programs (Word, Excel, Outlook) and Adobe (PDF).Performs a variety of office clerical duties of a routine and recurring nature, including report processing, answering telephones, word processing, scanning, and faxingExcellent verbal and written skills, good organizational and filing skills, and prior experience in construction insurance helpful but not necessary. Provide support to the Branch Manager and staff.Assists in monitoring open inventory for the Atlanta branchAssists in finalizing work for assigned clients, assuring work has been correctly priced and is properly distributed to the client within the time line requiredProvides support in answering the telephone, taking messages and directing incoming calls appropriatelyAssists in handling the outgoing mail when requiredPerforms other duties as requested by the branch or office manager  Job Location:  Marietta, GA   For immediate consideration, email resumes to: Register to View  EEO

Job Title: Customer Service Representative Company: Procore Solutions Location: Marietta, GA Description: ProCore Solutions is currently hiring for Customer Service Representatives to work 3pm-12am (midnight). Must be able to work weekends with a day off during the week. Mandatory training will be for 4 weeks; Monday-Friday 12pm-9pm These positions are currently long term temporary positions to start on Monday April 5, 2010. JOB TITLE: Customer Service Representative JOB REQUIREMENTS: High School Graduate/Equivalent. Georgia Work Ready Silver Certification or better. A minimum of 1 year previous experience as a Call Center Representative or related customer service experience. Strong interpersonal skills. Works well independently and in a team environment. Excellent listening, oral and written communication skills. Detail oriented; strong analytical skills. Ability to type a minimum of 35 words per minute. Flexible with regards to work schedule (some evenings and/or weekends may be needed). Awareness and understanding of various Call Center related software. Experience with Microsoft Office applications. DUTIES/RESPONSIBILITIES: Receive inbound calls from utility customers regarding bill inquiries. Assist customers with accounts (answering questions, setting up payment arrangements, new service and/or reconnections). Resolves customer telephone inquires in such a manner to assure quality assurance standards are maintained. Accurately notates customer accounts, according to established procedures. Effectively offers value added products and services to customers; initiates appropriate service orders. Maintains accurate knowledge of procedures, products, processes, etc. Effectively utilizes help file to find answers to customer account questions. Participates in new hire training classes and other cross-training classes as needed. Makes recommendations to management to improve current processes and procedures. Keeps Supervisors and Manager informed on issues or immediate needs that may impact the department. Provide assistance and backup during high call volume and after hours service outages as needed. Please e-mail resumes to Register to View or visit our website at www.procoresolutions.com

Job Title: Sr. Customer Service Associate Company: Fabric.com Location: Marietta, GA Description:   Overview: Job Overview Fabric.com, a wholly-owned subsidiary of Amazon.com, Inc. based in Marietta, Georgia, is seeking bright, articulate, detail-oriented applicants with a desire to help us exceed our customers’ expectations.  A Fabric.com Customer Service Representative is a critical part of our mission to deliver timely, accurate and professional customer service to all of our customers.  This vital position requires an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. Representatives communicate with customers via email, telephone and Live Chat. We utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment.   A successful Customer Service Representative will have the following skills:   Computer Skills Ability to use a desktop computer systemFamiliarity with Windows XP, Microsoft Outlook, and Internet ExplorerExcellent typing skillsDemonstrable understanding of the Fabric.com website, and competitor websites   Communication Skills Ability to communicate correctly and clearly with both internal and external customersExcellent documentation skillsGood comprehension skills-- ability to clearly understand and state the issues customers presentGood composition skills-- ability to compose a grammatically correct, concise, and accurate written response   Problem Solving Skills Effective problem solving skills Ability to approach problems logicallyAbility to demonstrate learning and decision making skillsStrong time management skillsAction oriented and self disciplinedOrganized and detail orientedAbility to effectively prioritize work time to ensure productivity and department standards for time spent   Customer Focus Excellent customer service skillsAbility to empathize with and prioritize customer needsDemonstrable interpersonal skillsDemonstrable conflict resolution and negotiating skillsAbility to determine customer needs and provide appropriate solutions  Qualifications: The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.  We also require a high school diploma, plus one or more years experience in related positions.

Job Title: Customer Service Representative - 3rd Party Delivery and Logistics Company: 3PD, Inc Location: Marietta, GA Description: 3PD is the fastest growing logistics company in North America! JOB DESCRIPTIONCustomer Support Representative Full Time Evenings and Saturday Shift.Summary: This position is responsible for handling inquiries, requests and service concerns for 3PD customers, clients and business partners.  The CSR diagnoses, researches and resolves issues using available computer systems and other resources.  The CSR may also handle duties related to planning and scheduling deliveries and delivery routes. Afternoons, evenings and Saturday shift with hours ranging between 1 PM and 10 PM. Bilingual English/ Spanish is strongly desired. Responsibilities include:Providing assistance by telephone to customers and business partners concerning orders, returns, shipments and products. Diagnosing and resolving problems or issues within the established Level of Service. Providing excellent customer service at all times. Handling customer complaints and concerns in a professional manner. Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders. Developing delivery schedules and route plans to facilitate rapid and efficient deliveries to customers. Receiving and entering phone and fax orders. Processing changes to or cancel orders/back orders Initiate orders for replacements parts and/or for correcting errors (shortages, wrong item shipped, etc.). Initiate tracers with carriers. Initiate file maintenance for corrections to computer’s customer file Completing forms and determining necessary changes for service requested. Soliciting sale of new or additional services. Obtaining customer feedback information. Other duties may be assigned to meet business needs. Required Knowledge Basic knowledge of business computer use is required:  Internet/World Wide Web, E-mail and Microsoft Office or other business software. Required Skills Typing, personal computers use and telephones use. Ability to perform routine mathematical calculations. Ability to interpret and follow technical instructions in diagram form. Strong customer service skills; ability to diffuse client frustrations. Good, clear and concise verbal and written communications skills. Ability to communicate to customers, co-workers and management in a professional/courteous manner. Ability to follow written and verbal instructions. Ability to work independently in a rapidly changing environment. Ability to handle stressful situations resulting from high volume of phone calls, technical problems, frustrated customers and changes in departmental priorities or procedures. Ability to be seated at a computer workstation for extended periods. Required Experience One year experience in a customer service-oriented is strongly desired. Experience in a call center environment is a plus. Experience working with personal computers and business applications is required. Required Education or Certification  High school diploma or GED is required.Please submit wage requirements with resume. 3PD is an Equal Opportunity Employer & Drug Free Workplace.

Job Title: Bilingual Customer Service Representative in Marietta- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Marietta, GA Description: TitleMax  Bilingual Customer Service RepresentativeEnglish/Spanish$20K-$25KMarietta, GA If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you!Highest retail pay with the least retail work hours.  Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays!If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you.  We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes?Customer service and sales experience Rent-to-own, consumer finance, car rental, collections or automotive background Clean driving record, car and insurance Credit and criminal background check required Bilingual (English/Spanish) required   TitleMax is an Equal Opportunity Employer.