D Kritschgau Location: Alpharetta, GA 30005 ... lls and enable me to acquire new abilities. Employment HistoryCasual Male Retail Group Inc.Corporate Headquarters Canton, MA1999 to 2008Casual Male Retail Group, Inc. is the largest multi-channel specialty retailer of big and tall men's apparel, with over 520 store locations throughout the United States, London, England and Canada, along with substantial e-commerce and catalog operations. Casual Male operates under the trade names of Casual Male XL, Rochester Big & Tall Clothing and Sears Canada-Casual Male. Annual revenues in excess of $460 million.Think Big Direct CatalogManager Catalog Support, Canton MANovember 2004 to present Promoted to a newly created position with additional staf ...
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R Stewart Location: Alpharetta, GA 30005 ... etta, GA 30005 Email: reneestewart3@be llsouth.net Residence: 678. 624. 0225 Cell: 954.439.2377 CAREER OBJECTIVE To advance my career as an Executive Assistant. SUMMARYACCOMPLIS HED EX ...
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R Adkins Location: Alpharetta, GA 30005 ... his position I was responsible for understanding the scope and depth of the customer service operations in multiple site organizations. The objective of the client was to significantly improve efficiencies across all areas of productivity. The call center operations were 200-700 seats. The call center applications included customer service (70%), outbound telesales (10%) collections (5%) and technical support (15%). Shifts were staggered based upon intra-day call volumes (7x24). The Campaign includes telecommunicatio ns service and sales, inbound, outbound, domestic and international. Other responsibilities :Reengineer call center operations (customer service, collections, and sales).Call c ...
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A Reader Location: Alpharetta, GA 30005 ... Whole Foods Customer Service Duluth, GA Exceptional Customer Service Always on time to work Assist customers with my knowledge on the products in the store 2005-2006 Publix Customer Service Alpharetta, GA Developed and oversaw daily presentation of the Publix Apron's Simple Meal Plans. Increased sales of featured items used in the Simple Meal preparation. Additionally, provided excellent customer service as a cashier. 2003-2006 Reigning Cats and Dogs In Home Pet Sitter Duluth, GA Supervised the daily various needs of multiple pet owners. Provided in-home and off site care leading to referral business. 1996-2000 Stein Mart Sales Associate Atlanta, GA ...
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E Fortner Location: Alpharetta, GA 30005 ... h volume, call center environment. PROFESSIONAL SUMMARY Accomplished / dedicated / flexible customer service professional with more than 16 years of experience within the consumer and business revolving credit card industry. Possesses exceptional sales / retention skills. CAREER EXPERIENCE GE MONEY BANK-AMERICAS – Atlanta, GA 2007-2009 Retention Specialist • Answered average of 90+ multi-client consumer and business call inquires per day while exceeding company, sales and productivity metrics. • Retained / saved accounts from closure using persuasive sales incentive techniques such as APR reductions, rewards points, fuel discounts and free travel service. • Handled custom ...
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L Gales Location: Stone Mountain, GA 30077 ... , Excel and PowerPoint Accurate cash handling experience 2 years customer service skills and alpha/numeric 7390 wph Work Experience: IRSChamblee, GA01/2006-06/200 6 Data Transcriber – Seasonal Input tax return information DFCS – Dekalb CountyDecatur, GA07/2005-09/200 5 Office Assistant Filed documents Sorted and organized files and pertinent papers Answered phones and faxed copies of documents Premiere Scubacute Rehab CenterAtlanta, GA08/2002-03/200 3 Swing Cook Prepared and distributed meals to the elderly Controlled inventory Washed, cleaned and sanitized dishes Morrison CafeteriaAtlanta , GA04/2002-07/200 2 Assistant Cook and Baker Prepared and di ...
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C Tsai Location: Roswell, GA 30076 ... ical/elect ronic manufacturing, semiconductor, energy and paper industries* Led a team of customer service; trained and coached staff* Strived in a multicultural business environment* Have been traveling and willing to relocateLanguage ProficiencyEngli sh, Mandarin Chinese and Fujian (Taiwanese)Emplo yment History* Marketing and Administration SpecialistNordso n Pacific Inc., Taiwan Branch (Asymtek, a Nordson Company; NDSN), Taipei, Taiwan5/2005 – 5/2008; electrical/elect ronic manufacturing industry; 400 employees* Multitasked in customer service, sales, marketing, logistics, administration and inventory control.* Led a team of Customer Service; consistently developed strong, sustainable r ...
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A Taylor Location: Roswell, GA 30076 ... t skills and opportunity for growth Experience January 2003 – Present Verizon WirelessAlpharet ta GA Coordinator Customer Service Representative Assisted in all aspects of customer service, resolved billing disputes; interfaced with internal departments; and reviewed markets’ methods and procedures. Received First Contact Resolution Award for 100% FCR for the 4th quarter of 2007. Negotiates successful contract renewals, perform pricing plan analyses, and promote products and services Performed side by sides with co-workers to take note of their strengths and opportunities to offer feedback; completed follow-ups for teams to ensure timely resolution for cust ...
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C Dawkins Location: Roswell, GA 30076 ... rt in busy call center environments rebuilding client credit. An unwavering commitment to Customer Service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Stategic-relatio nship/partership -building skills-listen attentively, solves problems creatively, and uses tact and diplomacy to find common ground and achieve win-win outcomes. EXPERIENCE: DI Interprize Debt Sales Consultant 10/2008-3/2009 Handing incoming customer to offer them a chance to help them with their credit card debt needs. To offer them the benefits of all that the company has to enhance their lifes with lowering their debt and offen them a f ...
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C Mcallister Location: Roswell, AL 30076 ... er with sound decision making and analytical problem solving skills. Strong leader able to manage time sensitive projects teams in high-pressure situations. Excellent communications and public speaking skills. Core Competencies: · Strategic Operational Planning · Program & Policy Development · Training & Mentoring · Personnel Management · Facility Loss Prevention · Information Security · Internal Investigations · Legal & Regulatory Compliance · Client Escalations · Crisis Management · Recruitment & Retention · Productivity Timelines Professional Experience CVS/Caremark, Birmingham ...
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