Customer Service Jobs in West Palm Beach, Florida

Job Title: Rental Sales Agent - Customer Service Company: National Car Rental and Alamo Rent A Car Location: West Palm Beach, FL Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Pay:  $8.25/hr participation in company incentive programSchedule flexibility needed for a 7 day a week location; availability between 5 p.m. - 2 a.m. required, including weekendsLocation:  West Palm Beach Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years oldHigh School Diploma or G.E.D. requiredMust have a minimum of 2 years of commission or incentive based sales experienceMust be authorized to work in the U.S. and not require sponsorship now or in the futureSchedule flexibility needed to support a 7 day a week location; availability between 5 p.m. - 2 a.m. required, including weekends

Job Title: Call Center Manager Company: EdRecruit Location: West Palm Beach, FL Description: A start up operation in West Palm Beach, FL is looking for a seasoned call center manager to handle training of representatives, developing phone scripts and actively working alongside reps. This is an excellent opportunity for growth with a generous compensation package. All candidates must have extensive call center experience in the career school industry. Please send resume to  Register to View

Job Title: Customer Care Reps Company: Location: West Palm Beach, fl Description: Seeking professional and upbeat individuals to train as Customer Care Representatives. This is a solid company that offers top notch training and benefits package for your family. FT/PT available. If you enjoy helping people and you are self motivated and coachable, this could be a good fit for you. We offer: Health Benefits Life Insurance Ability to set up home office/telecommute Advancement opportunities Must Have: Positive, upbeat attitude. Ability to work independently and with a team. Access to a computer with internet connection. Must be a US Citizen. Must be 18 years old. To request an interview please respond with your contact information. Serious Inquiries only. Salary/Wage: $25,000-50,000 Education: High School Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: South Florida • Post ID: 10045687

Job Title: Customer Service Rep - West Palm Beach, FL Company: Labor Ready Location: West Palm Beach, FL Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. The expected schedule for this position is Monday-Friday, 9:30am-6:00pm and a split shift every other Saturday. Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: Customer Service Rep Bilingual's + (English/Mandarin) Company: Shoes For Crews Location: West Palm Beach, FL Description: JOB T    TITLE:                  Customer Service Representative – Telephone, Chat, E-Mail   DEPARTMENT: Customer Service            LOCATION:                  West Palm Beach, Fl   REPORTS TO:              Customer Service Supervisor   SALARY GRADE:                     $12.00/hr                                    STATUS:          Non-Exempt                              ________________________________________________________________________ Purpose:                      Direct interaction with customers both inbound and outbound via telephone, email, chat and FAX  includes transaction processing using a computer. Provide outstanding, friendly service to customers calling to place orders and asking questions about a previous order, products and billing.                                      DUTIES:                       Handles requests from new and current customers on orders billing or changes to current orders, resolving issues on the first call.                                      Utilizing active listening skills and exceptional communication skills to understand and address customer questions and concerns and take a consultative approach to match products to each customer's needs.                                      Strives to achieve the minimum benchmarks in call-handling metrics; including calls handled, handle time, AUX time, and Quality Assurance scores                                                                         Minimizes transfers and increase the customer experience by taking ownership of the issue until resolution                                                                         Provide detailed product information to solve customers’ telecommunication needs on every call.                                      Strives to retain customers by providing outstanding service on every call                                      Investigates and resolves inquiries, disputes and complaints regarding customer service.                                                                        Utilizes multiple computer systems to initiate, track, resolve and document customer service needs.                                     Perform other customer service duties as assigned.Become proficient with client programs and develop product knowledge. Record and verify names, addresses, purchases and reactions of prospective customers. Maintain professional attire that adheres to SFC standards. Follow company policies and procedures  Requirements Minimum of 2 years in a customer service/sales environment via phone, e-mail and chat. Naturally positive, friendly, helpful, and courteous person who likes to assist people with their needs. Proven cross-selling/telesales record. Stellar oral and written communication skills including spelling and grammar. Minimum of 1 year stable work history. High School Diploma Comfortable working at a computer, talking on the phone, and working in a fast-paced environment. Proven stellar attendance record Experience working in a fast-paced, performance-based call center environment  Ability to navigate the Internet and experience with MS Word and Outlook

Job Title: CUSTOMER SERVICE REP Company: Confidential Location: Riviera Beach, FL Description: CUSTOMER SERVICE REP A/C Contractor. Fast Paced Environment. Phone, Computer and Excel Exp A Must. Excellent Pay/Benefits EOE/DFWP Fax Resume to Register to View or email to Register to View

Job Title: Customer Service Representative Company: Company Confidential Location: Lake Worth, FL Description: Open positions for Call Center Customer Service/Sales!  Growth Opportunities are available - We love to promote from within! Hard-working, fun environment! Position Qualifications •High School Diploma or GED required. •Business school or associates degree equivalent required. •1yr minimum advising students for higher education institution is a plus. •Must be internet savvy as well as goal oriented. •Must be able to work well independently and as part of a team. The ideal candidates will also possess: •Great listening and communication skills. •Ability to handle heavy phone work and provide top-notch service. •Strong organizational skills and Self Sufficient. Please make sure your contact number is on the resume so we can follow up to schedule an interview. Full Time Positions Monday - Friday from 9am to 6pm I look forward to speaking with you, Mike

Job Title: Greeter, Customer Care Rep, Sales/Service Appointment Coordi Company: AutoNation, Inc. Location: Delray Beach, FL Description: We're AutoNation. America's largest auto retailer, representing 34 different brands, domestic, import and luxury, both on and off the web. We are driven to be the best, and we employ associates who share the same drive.Perhaps you're one of them.Whether you're looking for a fresh start, a new career, or maximizing your expertise in automotive retail, AutoNation puts you in control of your future. With over 250 dealerships in sixteen states, we offer virtually limitless growth and advancement possibilities. If you're self-motivated and looking for a challenging career in a fast-paced, fun environment, contact us today at www.autonationcareers.com to set up a personal interview and start the wheels in motion.Company:AutoNation, Inc.Dealer:2087-MERCEDES BENZ OF DELRAYLocation:DELRAY BEACH, FLStatus:Full_TimeJob Category:Store-SalesCompany:AutoNation, Inc.Reference Code:69793Greeter, Customer Care Rep, Sales/Service Appointment CoordiDescription:AutoNation - America's largest automotive retailer is looking for qualified people to join our team. AutoNation has been named "America's Most Admired" automotive retailer for 5 of the past 6 years by Fortune magazine. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we're looking for more great people to join our team. AutoNation offers unlimited earning potential, with extremely generous compensation program in addition to industry leading benefits package. Top performers deserve top pay-If You have the Drive, We have the Vehicle.Job Summary:The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. Job Responsibilities:· Receive inbound sales phone calls and leads· Identify the client's needs and schedule appointments· Placing outbound phone calls to potential leads· Ensure all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc· Contact clients prior to appointment date to confirm appointment· Mail marketing letters to provided leads· Place outbound follow-up calls post visit to ensure customer satisfaction· Attend Sales Department meetings· Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers· Adheres to all company policies, procedures and safety standardsRequired Experience:Qualifications:· Must meet company's requirements for employment· Excellent oral, written and interpersonal communication skills· Extensive customer service, sales, or telemarketing background· Computer literacy, strong organizational and follow-up skills· Ability to read and comprehend instructions and information· Professional appearance· Excellent problem solving skillsPhysical Requirements & Working Conditions: · Normal office environment· Prolonged periods of personal computer usage and data entry· Prolonged periods of sittingCompensation:At AutoNation you'll find unlimited income potential, paid time off, training, longevity bonuses, 401(k) program - with company match, health, dental, life, and disability insurance, employee vehicle purchase program and fantastic advancement opportunities.Additional Comments:Put your Career in the Fast Lane join AutoNation todayWe are an equal opportunity employer and a drug free workplace.

Job Title: Customer Service Representative – Personal Lines Company: John Sena Agency Location: Boca Raton, FL Description: This position assists in the production of new personal lines accounts and the retention of renewing personal lines accounts in keeping with agency goals. Provides field service to designated accounts in support of agent activities and maintains high service standards. Secures and submits required renewal underwriting information. Processes change requests for auto ID cards, change confirmations and customer requested cancellations. Actively solicits increases in coverage or rounding out accounts through sales to clients at every service contact. Actively seeks referrals from current client base to solicit for new business prospects. Must be aggressive/assertive, a self-starter with the ability to influence others.Should have demonstrated effective presentation skill through both verbal and written communications. Must have all licenses as required by the State Department of Insurance to sell insurance in the applicable state(s).  Requirements:Provide requirements needed including necessary State Licensing and/or Insurance Experience

Job Title: Senior Customer Service Representative/ Teller Company: Fifth Third Bank Location: Boca Raton, FL Description: Title: Senior Customer Service Representative/ TellerRequisition #: 92750Employment Type: RegularFull or Part Time: Full-timeFLSA Status: Non-ExemptDivision RetailPosted Date: 2/9/2010 RequirementsGENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/AExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires in-depth knowledge of retail policies and procedures in order to perform the essential duties with minimal supervision, which is usually acquired with a minimum of 2 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.