Customer Service Jobs in Saint Petersburg, Florida

Job Title: Customer Care Professional (12428) Company: Bright House Networks Location: Saint Petersburg, FL Description: 12428 Job Description WE ARE HIRING NOW FOR A TRAINING CLASS THAT IS SCHEDULED TO START ON MONDAY, April 19th, 2010.   Applicants must be available to work any assigned shift: Monday – Sunday from 7:00am – 11:15pm which includes Evenings, Weekends and Holidays PURPOSE – The purpose of this position is to assist customers by demonstrating effective problem solving and flexible approach resulting in a positive experience for the customers.  MAJOR DUTIES AND RESPONSIBILITIES Sales: Must offer all products to customers through up selling techniques, using current products including: complete packages or upgrade of services. Provides quality customer service, over the telephone or by correspondence for customers, as a result of telephone or email inquiries. Provides clear and concise information using verbal or written communication. Maintain exceptional customer service as your primary goal. Answers general inquiries for customers on prices, programming and installations and schedule service/install appointments. Strive for one-call resolution of customer issues. Demonstrate positive and cooperative behavior with customers and co-workers Increase the customer experience by providing information on new products, rate products and services through up-selling opportunities Meet department productivity, attendance and quality standards Ability to retain information and move with fast paced call center. Able to troubleshoot equipment over the phone. Retain knowledge of current prices, programming choices, installation scheduling and procedures.                                                Responds to billing questions and correct billing errors or discrepancies. Responds to customer request for new, upgrade, downgrade, transfer, disconnect and/or repair     services. Attempt to retain all customers using retention skills. Must be able to use a telephone and type at a speed of 35 wpm. Has no supervisory responsibilities Perform other duties as assigned. Required Skills SPECIAL SKILLS/KNOWLEDGE/ABILITIES REQUIRED Typing of 30-35 WPM, use of computer and telephone system.  Must have excellent communication skills, including good grammar, enunciation and listening skills, and practical math skills. Sales and retention are also required. Stellar verbal and written communications Basic math proficiency Ability to thrive in a lively team environment and multi-task Experience with computers and sales are required. The flexibility to work in a 365 day environment Bi-Lingual is a preferred PLUS Required Experience QUALIFICATIONS High school diploma or equivalent is required. Minimum of 2 yrs customer service is required, Minimum of 1 year Inbound call center is preferred.  SCHEDULING Full-Time – Must be able to work any assigned shift between the hours of 7:00am – 11:15pm Monday through Sunday which includes Evenings, Weekends and Holidays Must be able to work overtime as requested Must be able to meet training scheduling requirements PHYSICAL REQUIREMENTS Sitting for prolonged periods of time Ability to perform keyboarding functions for prolonged periods of time Ability to read information displayed on a computer monitor for prolonged periods of time Lifting up to 20 lbs Job Location St. Petersburg, FL, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep - Part Time Company: Kelly Services Location: Saint Petersburg, FL Description: Customer Service Rep - Part Time Kelly Services is now hiring Part Time Customer Service Representatives to work in the Roadside Assistance department in a busy call center.Job Summary:Position will be responsible for taking inbound phone calls for roadside assistance customers.  Days / Hours:Mon - Sat 2PM - 9PM Must be available for 2 weeks training 4PM - 9PMRequirements:High School Diploma (or Equivalent) required Minimum 6 months customer service experience Outlook Typing - 40 wpm Good phone etiquette Kelly Services is an Equal Opportunity Employer.

Job Title: Customer Service Representative Company: American Express Location: Saint Petersburg, FL Description: Customer Service Representative AutoReqId 123364BR Responsibilities Revolution Money, a subsidiary of American Express, is a next-generation payments platform providing secure, easy and flexible payment solutions for everyone. Founded in 2005, we have developed an innovative payment processing platform, payment card network, and new consumer payment solutions including RevolutionCard and Revolution MoneyExchange, to meet the needs of issuers, merchants, and consumers. Play a key role in building the next consumer financial services powerhouse! .Service all customers' needs by offering world class customer service on every call with customers by phone. (15%) .Provide customers with information about their card/account such as account balance, due date, fees, statement date, etc. (30%) .Process card application. (5%) .Update cardholder /account info online. (5%) .Educate prospective callers about company line of products. (5%) .Follow scripts and policy and procedures provided. (5%) .Enter customer disputes in Dispute System. (5%) .Ensure that every customer experience is positive. (5%) .Perform Transaction Adjustments. (10%) .Act as Subject Matter Expert on certain programs/products as determined by management. (5%) .Generate customer correspondence as directed. (2%) .Respond to customer e-mail as directed. (3%) .Be a mentor for new Customer Service Representatives. (5%) EOE statement American Express is an Equal Opportunity Employer. Required Qualifications .Previous experience of at least six months in a financial institution's (Credit Card, Banking, Investment, Insurance) Call Center. .High School diploma, Technical/Vocational School or equivalent work experience (at least six months). .Must be articulate and be able to speak clearly and coherently on the phone. .Ability to read and follow simple rules, written and oral policies and procedures. .Ability to write routine correspondence. .Ability to speak Spanish a plus. .Must be able to do basic math to compute basic things such as discounts, etc. .Must have knowledge of Microsoft Windows (Outlook, Word, Excel). .Must be able to exercise good judgment and common sense. Work Location State/Province Florida Work Location Country United States Classification Full-Time - Regular Job Function Customer Service

Job Title: Customer Service Representative - up to $18.50 per hour Company: V.A.C.S. Location: Saint Petersburg, FL Description: Customer Service Representatives (Rep) needed for call center, office, and at home positions. CUSTOMER SERVICE REPRESENTATIVE - up to $18.50 per hour Voice Applied Customer Service Nationwide Staffing Solutions is looking for Entry Level to Experienced Level applicants that wish to explore our network of opportunities in the Customer Service Industry. Compensation in the Customer Service Industry is typically between $12.50 and $18.50 per hour based on previous experience and level of education. There are call center, retail office, and telecommuting(at-home) positions available within our network of opportunities. Many of the positions available offer above average compensation and benefits with rapid opportunity for advancement! JOB DESCRIPTION Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: 1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas. 2. May be required to work in one or multiple queues/skill sets over various customer contact channels. 3. Responsible for improving customer retention through programs and service provided to the customer 4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests. 5. Continually maintain working knowledge of all company products, services and promotions. 6. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans. PHYSICAL REQUIREMENTS No physical requirements.BASIC QUALIFICATIONS - HS Diploma/GED or equivalent - At least 17 years of age - 6 months experience operating a computer in Windows based environmentTRAINING -Classroom training. -On-the-job training. -On-line training. COMPENSATION Voice Applied Customer Service is proud to be an Equal Opportunity Employer, Drug Free Work Place. Earnings are based on previous experience. Earnings range from $12.50 - $18.50 per hour Competitive salary and great benefits (medical, dental, vision, 401(k) Tuition Reimbursement and much more). To Apply for the above position through Voice Applied Customer Service and to gain access to our network of opportunities, please click "Get Started" below to be taken to our Human Resource Website. n> sp >< sp

Job Title: Customer Service Representative - Home Healthcare Company: Rotech Healthcare, Inc. Location: Saint Petersburg, FL Description: Job Code :St Petersburg, FL (17668) Division :Southeast Location :St Petersburg FL US 33716 % of Travel Required :None Job Type :Full Time Career Level :Experienced (Non-Manager) Education :High School or equivalent Category :Customer Service and Call Center Job Description : Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,000 employees of the Rotech family contribute to delivering quality service and the best in professional patient care through more than 500 locations in 48 states across the country. Rotech Healthcare Inc. is seeking a dedicatedCustomer Service Representativewho wants to be part of a company that makes a difference in patients' lives. As a Rotech Customer Service Representative you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory service and supplies. Why work for Rotech?If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call:“The Rotech Difference.” What's the Rotech Difference?It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path. Job Responsibilities: * Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner * Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries * Complies with all applicable company policies and procedures to meet JCAHO and company standards * Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts * Completes SOPs/CMNs and documents on tracking log * Verifies Medicare, Medicaid, and private insurance coverage information * Clears previous day’s route and checks all paperwork for accuracy and completeness * Prepares deposit for location on a weekly basis * Maintains referral log * Provides service for all retail/walk-in equipment requests Job Requirements : * High school diploma or GED equivalent * Employment is contingent upon a drug screening test and background investigation Preferred Qualifications: * Experience in medical field and administrative record management * Strong customer service backgroundRotech offers: * ­Competitive Compensation * Career Path and Management opportunities * Health and wellness benefits to include medical, dental, prescription and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts * Employee Assistance program * PTO and paid holidays * 401K with company match * Bonus' * Employee Discounts * Employee Referral program * Employee Recognition program Make the right move, Contact us today! EOE/AA/MFDV

Job Title: Customer Service Representative Company: Airgas Location: Saint Petersburg, FL Description: NATURE OF POSITION: Responsible for servicing customers over the telephone both locally and for remote locations in their assigned area. SUMMARY? Ensure delivery of outstanding customer service through fast and accurate processing of orders, communication, and coordination with other departments to resolve inquiries. As a Customer Service Representative, you are the first point of customer contact for general inquiries like pricing and products. You are responsible for building and maintaining the business relationship with our clients by providing prompt and accurate service so as to promote exceptional customer relations. ESSENTIAL DUTIES AND RESPONSIBILITIESOther duties may be assigned.? Answer phones and respond to customer requests.? Provide customers with product and service information.? Transfer calls to appropriate staff.? Follow-up on customer inquiries not immediately resolved when given a problem from the phone room.? Assist with special project given by supervisors.? Assist with voicemail problems.? Complete call logs and reports.? Print faxes from fax utility on a timely bases? Increase number of problems solved. ? Recommend process and procedure improvements.? Pull voice mail and enter orders.? Run orders one day a week.? Assist in training and developing new employeesQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.REQUIRED:Mandatory drug test and background checkEDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. One year of computer usage in an accounts receivable environment. Airgas offers a profitable, growth oriented business climate along with an outstanding salary and benefits package including medical, dental, vision, 401(k) w/company match and Employee Stock Purchase Plans

Job Title: Customer Care Professional Company: Bright House Location: Saint Petersburg, FL Description: Customer Care Professional WE ARE HIRING NOW FOR A TRAINING CLASS THAT IS SCHEDULED TO START ON MONDAY, April 19th, 2010. Applicants must be available to work any assigned shift: Monday --- Sunday from 7:00am --- 11:15pm which includes Evenings, Weekends and Holidays PURPOSE --- The purpose of this position is to assist customers by demonstrating effective problem solving and flexible approach resulting in a positive experience for the customers. MAJOR DUTIES AND RESPONSIBILITIES Sales: Must offer all products to customers through up selling techniques, using current products including: complete packages or upgrade of services. Provides quality customer service, over the telephone or by correspondence for customers, as a result of telephone or email inquiries. Provides clear and concise information using verbal or written communication. Maintain exceptional customer service as your primary goal. Answers general inquiries for customers on prices, programming and installations and schedule service/install appointments. Strive for one-call resolution of customer issues. Demonstrate positive and cooperative behavior with customers and co-workers Increase the customer experience by providing information on new products, rate products and services through up-selling opportunities Meet department productivity, attendance and quality standards Ability to retain information and move with fast paced call center. Able to troubleshoot equipment over the phone. Retain knowledge of current

Job Title: Insurance Customer Service Rep Company: Hartselle & Associates Location: Seminole, FL Description: Insurance Customer Service RepresentativeOutstanding opportunity for a Personal Lines CSR.   440 or 220 License required, Applied or AMS Experience, Word and Excel.Minimum 2 years independent agency experience. Fax Register to View , or Email: Register to View Reference Code Register to View

Job Title: Customer Service Representative Company: Lincare Location: Sun City Center, FL Description: Are you an energetic, organized, multi-tasker? If so this may be the career for you! We are a nation wide respiratory homecare provider that takes pride in giving our patients the best care possible. You must have proven human relations skills dealing with referral sources, patients, and administrative departments. General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math skills are essential. If interested please send resume via fax or email. Drug-free workplace. EOE.

Job Title: Customer Service Representatives Company: Kelly Services Location: Largo, FL Description: Customer Service Representatives Kelly Services is now hiring Customer Service Reps for a Medical Device manufacturer in the Largo Area.Duties:Create and maintain spreadsheetsInbound & outbound callsHigh School diploma or equivalentOracle a plus but not a must  Kelly Services is an Equal Opportunity Employer.