Customer Service Jobs in Naples, Florida

Job Title: Customer Service Representative Company: NAPLES DODGE Location: Naples, FL Description: Customer Service Representative Naples area Automotive Dealership is looking for a Customer Service Rep. Prior phone, computer and data entry skills required. Position requires 2 Saturdays per month. Email resume to Register to View Drug Free/EOE Posting provided by:

Job Title: Customer Service Reps & Dispatch Company: METRO CAB Location: Naples, FL Description: Customer Service Reps and Dispatcher Needed Checker Cab/Metro Cars Apply in person Register to View 3047 Terr Ave #B Naples M-F 8am-4pm only DFWP Posting provided by:

Job Title: Retail clerical/customer service representative Company: Baers Furniture Location: Naples, FL Description: Job Purpose:Serves customers by providing information; responding to requests; resolving problems; collecting revenue.Duties:* Provides information to customers by verifying understanding of request; answering questions; offering assistance.* Initiates service by recording requests; forwarding to dispatching.* Collects revenue by receiving and recording payments.* Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.Must be able to work nights and weekends.* Improves quality results by evaluating processes; recommending changes.* Accomplishes customer service and organization mission by completing related results as needed.Skills/Qualifications:Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Drug Free Workplace/EEO

Job Title: Lead Customer Service Representative/ Teller Company: Fifth Third Bank Location: Marco Island, FL Description: GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES & RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals. Experience ellerMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

Job Title: Insurance Customer Service Rep Company: Kelly Services Location: Bonita Springs, FL Description: Insurance Customer Service Rep Customer Service Rep needed for Insurance company must have Homeowners Insurance experience and must be bilingual (No Exceptions) to respond to inquiries and resolve complaints from policyholder, lien holders, and agents on a full range of subjects including, but not limited to policy coverage, payment reconciliation, company police, agent authority, and technical insurance issues.Essential duties and Responsibilities:Answering incoming phone calls on the ACDs system. Provides timely, complete and accurate examination to all questions and issues. Complete and average of 60 calls per day Concludes all inquires to the customer ( agent policyholders,associate, other agency) satisfaction Impute data into computer to process. Perform and completed s special projects that me be assigned to the individual.Language skills required:Strong telephone and communication skills Ability to verbally explain moderately complex topics to others. Ability to interpret, understand and implement instructions provided in written or oral forms. Must be BilingualMathematical skills:Ability to add, subtract and divide in all units of measure using whole numbers, common fractions and decimals. ability to compute rate, ratio and percent.Education and Experience:High School diploma or GED 2-3 years of customer service experience Homeowners Insurance industry experience is a mustRequirements:Must know Lotus Notes, Microsoft Word, Excel, and windows 95 or NT computer software. Minimum 35wpm typing speed required. Knowledge and understanding of Company business and product knowledge of company policies and procedures. Familiarity and understanding of ISO forms preferred. Kelly Services is an Equal Opportunity Employer.

Job Title: Customer Service Specialist - Part Time Company: DICK'S Sporting Goods Location: Fort Myers, FL Description:   Serving the needs of our customers is our top priority at DICK'S Sporting Goods, and we?ve tailored our business to accomplish this goal. Our ?store-within-a-store? concept sets us apart from other sporting goods retailers. Our Golf Pro Shop, The Lodge (Hunting/Camping/Fishing), the Fitness Center, Footwear, Team Sports and Athletic Apparel can all be found under one roof. These specialty stores offer the distinct benefits of an authentic merchandise assortment, premier brand selection, access to value-added services and personalized assistance from friendly, knowledgeable sales associates ? many of whom are enthusiasts in their particular sports.Duties: ? Provide register coverage and process all customer and associate transacations at the registers. ? Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions? Serve as primary customer service provider at the front end and liaison between customers and management? Ensure customers receive outstanding service by adhering to and enforcing customer service programs? Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedureSkills: Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays Ability to provide outstanding customer serviceAbility to direct front end operations effectivelyKnowledge of customer service standards and proceduresKnowledge of basic cash management proceduresExperience: 1-2 years of Retail Cashier and/or Sales experience preferred Why Work for DICK'S Sporting Goods? Passion for Sports Competitive Pay Excellent benefits Medical Dental Life Insurance 401(k) Employee Discount DICK'S Sporting Goods is on an expansion kick, with new stores and unbeatable opportunities for career advancement. If you live and breathe sports, there's no better time to join this winning team! Interviews by appointment only. Win BIG Bigger. Faster. Stronger. Smarter.

Job Title: Business Development - Call Center Representative Company: Sonic Automotive Location: Fort Myers, FL Description: Qualifications: ? Full-time employee. ? Experience level ? at least one year. ? Degree requirement ? high school. ? Travel requirement ? not specified. ? Able to perform each essential duty satisfactorily. ? Authorized to work in the U.S.A. ? Perform duties in a safe manner. ? Sales experience a definite plus. ? Willing to work hard. It's time to make the most important move of your career: the move to a Sonic Automotive family dealership. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the Sonic Automotive difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Apply for this position.         Click Here if you do not wish to apply for this position.

Job Title: Virtual Call Center Agents Company: Location: Fort Myers, fl Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 3406774

Job Title: Customer Service Supervisor Company: Location: Fort Myers, FL Description: Our Call Center is looking for a great leader. As a customer service supervisor you will handle the calls that are transferred to you. You will be: -training individuals hired for customer service -providing employees with basic information about company policies and procedures so that customer service representatives can answer questions, process billing inquiries, and provide other forms of assistance to the public -personally handling major problems that could not be resolve by the customer service reps -monitoring calls and other interactions between representatives and customers -providing other quality control services which are designed to ensure that customers benefit from good service no matter whom they work with This is a wonderful opportunity for those with experience in customer service. For information on how to apply email me ASAP. Please include the job title and post id# in the subject line of your email.

Job Title: Customer Service reps. needed. Company: Location: Fort Myers, fl Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Fort Myers, Lakeland, Sarasota, Tampa • Post ID: 3386827