Customer Service Jobs in Miami, Florida

Job Title: Administraive Coordinator / Customer Service Company: Jobbers Equipment Location: Miami, FL Description: Looking for an Administrative Coordinator with a strong Customer Service Background Description Administrative Coordinator with a Strong Customer Service Background Fast-growing company is seeking a Administrative Coordinator to work closely with Management, Sales team, Shipping and Receiving, and Installation departments. The Administrative Coordinator will be responsible to provide Customer Service support, along side management and sales departments. The candidate needs to be able to source products through our vendor list as well as through the internet. Must be able to prepare quotations, utilizing Quickbooks, calculate mark ups and discounts, obtain freight costs, and provide clients with the information they seek. Be able to prepare a simple flyer by way of cutting and pasting clipart from our database or internet sites to provide support data along with the proposals. Be diligent in developing and adding to our database, new client information, to include name, address, phone, fax, e-mail, website and all other pertinent data. This information will add to our growing ability to serve clients better, long term. Be able to source items on the internet, E-Bay, Amazon for purchase as well as post items for sale on E-bay, Craigslist and other posting boards. Be able to initiate contact with new clients, such as, contractors, cardealers, county administrators, and a host of other potential clients. Be able to manage your own clients needs as you develop in your role as a professional. Ultimately taking responsibility for a portfolio of clients. Be able to assist in the development of newsletters, product flyers, brochures, mass email campaigns and mailings. One must be skilled, very organized, energetic, motivated to accomplish tasks set before them. Commit to expending the necessary energy to this new career. Be willing to invests in ones education on the products and services of the company, to allow for faster growth in our organization. As you can see, there are multiple opportunities for a diverse and exciting career. Loads of growth opportunity to challenge only the most committed and hard working individual. Plenty of room to grow with us, as there is no limit on opportunity. If you have a solid back round in web development, there is an opportunity here as well. We are a very sound, debt-free company whose growth is sustainable at 20% or more annually, EVEN IN THESE DIFFICULT TIMES. Through key decisions taken by management we've been able to grow our client base and our vendor base in order to provide more products to more people. Through our installation and service company division we have been able to add substantially the number of quality national account clients and government municipality clients to our satisfied customer base. Through contracts for sales, service and construction the business will continue to thrive even in a soft market. Jobbers Equipment is 3 companies in one. We are contractors, distributors, and a service provider. We offer our services domestically and internationally. We market ourselves by way of B to B, internet, e-mail, direct mail and by shaking hands. We market through our websites, E-bay, Craigslist, newsletters and a host of other proven means. Our products are found in cardealer automotive garages, municipal fleet facilities, national account clients, industrial clients and a host of others who all demand quality products and services that we provide. Requirements Minimum three to five years using QuickBooks database. Strong computer skills in Microsoft Word, Excel and Outlook Express is necessary. Ability to communicate effectively in English and Spanish is a great plus. Provide excellence in customer service. Follow procedure, and policies established by management. Double check ones work for error free excellence. Have a commitment to learn new skills with out hesitation. Be committed, responsible, challenged, honorable, and reliable to our company in addition to yourself.. Ultimately we are looking for an honest, sincere individual who understands that everything they do affects others. Being detail oriented and having the ability to prioritize is important. Commitment and pride in one's work is paramount in order to provide error-free work that everyone at our company can rely on. Working closely as a team, we are certain that our growth will continue. You to can be an integral part of such a multi faceted company with many directions to advance in. What is your greatest asset, where do you excel? If you are truly a pro at something than you can learn the rest. Salary and Benefits: A base salary of 26,000 to 44,000 along with a solid benefits plan. Available commissions and bonuses are tied to productivity, Company profit sharing 401(k) match plan in place with additional profit sharing on top available. Av-med health insurance is provided and available for family as well. Up to two weeks vacation and holidays are available for the right person. Your skills to be able to add to the bottom line, will ultimately decide your income. We don’t set the limits, you do.

Job Title: Call Center Agents Company: Location: Miami, fl Description: Our Call Center Representatives are all Independent Contractors who work virtually, calling thru our online system. We offer hourly compensation + bonuses. GreatLeads is an established company with many agents doing this very sort of work. Qualifications to become a GreatLeads LLC Call Center Representative: Desire to work hard and have fun Great attitude always! Proficient in Online Applications, Excel, and Email Must be fluent in English Must have a quiet, uninterrupted work environment Must be willing to work more than 24 hours per week Must have Previous Sales or New Business Development Experience Apply online http://www.greatleadsllc.com/rep-positions.html Salary/Wage: $15-25 per Hr Education: HS or better Status: Full-time, Part-time, Temp/Contract Shift: Days • Location: Virtual • Post ID: 9710385

Job Title: Inbound Virtual Call Center Agent Company: Location: Miami, fl Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative! Currently hiring Aggressive Virtual Inbound TOP SALES PROS for all shifts. We are one of the nations leading virtual call centers and we are looking for talented people to expand our team! Do you like sales? Do you like to talk on the phone? Are you an aggressive go getter? If so, we want you. Our outstanding commission based structure will net you up to $50.00 per hour. As a commissioned based Sales Agent, you'll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Were super busy and searching for Top Sales Agents to join our team. For more information visit us at www.phoneblazer.com EOE Salary/Wage: up to $50 per hour Status: Full-time, Part-time • Location: USA/Canada • Post ID: 9661971

Job Title: Doral Bilingual Customer Service Representative (Must have call center experience) Company: Company Confidential Location: Miami, FL Description: Healthcare Company is in need of Experienced Bilingual Customer-focused Professionals with Call Center Experience. Applicants MUST have excellent job stability and the ability to learn new skills quickly in a team-oriented environment. This company is looking for Spanish or Creole Bilinguals, preferably CREOLE. Please attach a resume to Register to View be available M-F 40 hours a week and flexible between the hours of 8am-8pm

Job Title: Logistic Coordinator / Customer Service Company: Company Confidential Location: Miami, FL Description: Job Description:We have a great opportunity for a Logistic Coordinator / Customer Service in the Miami area.Main Responsibilities:Manages customer service operations, order processing, supervise and ensure that procedures and daily task are well performed by customer service staff, tracks and reports key performance measurements, coordinate subordinated customer service representatives, ensure end of the month process closes according with company compliances, distribute communication to the sales force and customers, generate and control stock reports for different warehouses, complete sales reports in a monthly or weekly basis.Requirements:- Bachelor Degree or last year student (business, statistic, logistic, engineer, management)- Microsoft Office- Bilingual preferred- Organizational and customer service skills- Strong communication skills.Competitive compensation and benefit package.

Job Title: Customer Service Representative (Portuguese Speaking) Company: Inttra Location: Miami, FL Description: Job Summary: This person will be primarily responsible for the day-to-day support of production applications in an e-commerce environment involving international ocean transportation with a focus on customer service. The person is also responsible for ensuring that INTTRA provides excellent customer service and support by understanding the customers’ operating demands and how INTTRA is meeting those demands with business solutions. Duties & Responsibilities: -         Handle incoming calls and provide Customer Satisfaction.-         Address Customer Inquiries to resolution.-         Perform End to End Registration Processing. -         Monitor production and test system shipping industry electronic transactions.-         Monitor production error notifications.-         Research and troubleshoot EDI transactions.-         Internal and external communication of EDI transaction errors.-         Manage problem escalation through to problem resolution.-         Provide training to customers over phone/webex.-         Accept and react to all local carrier related issues via e-mail or phone.-         Live chat assistance.-         Act as Product specialist to maintain up-to-date product information and training materials (applied to specific representatives only)   Job Specifications: Education & Professional Qualifications:-         Diploma Graduate or above.   Prior Experience:-         Minimum 2 to 3 years experience in transportation industry in Carrier Operations, Supply Chain Operations, Freight Forwarder or Customs Brokerage Operations -         Experience in customer service. Skills & Qualities:-         Excellent communication skills (written & verbal).-         Fluent English and Portuguese.-         Service oriented, customer Service minded.-         Possess pleasant, yet assertive telephone personality with good listening skills.-         Analytical, problem solving skills.-         Proficient in MS Office applications and web applications.-         Knowledge of EDI data standards/formats is a plus.-         Desirable: Working knowledge of SQL  Special Work Hours Requirement:5-day work week, shift duty.  May need to work on weekends and holidays.Please send your resume to Register to View

Job Title: Customer Service Representative Company: University of Miami Location: Miami, FL Description: We strive to deliver the best ? in patient care, research, and education. Experience amazing opportunities and outstanding rewards with the University of Miami, Miller School of Medicine. The Department of Ophthalmology is currently seeking a Customer Service Representative.  This individual will be responsible for providing ancillary support to the staff of the Physicians of the UMMG Department of Ophthalmology Business Office.  The Customer Service Representative will pick up mail from three different pick-up points daily; open, sort and distribute mail; follow-up on returned mail and/or incorrectly delivered mail. This individual will accomplish the pre-sorting and distribution of the daily surgical caseloads prior to coding and inputting. The Customer Service Representative will be in charge of making suggestions for system and functional office improvement; search and copy support documents for insurance claims, litigations, surgical information & projects.  In addition, incumbent will maintain office supplies, equipment, furniture, and environmental needs relating to office operations, recycling, and clerical duties. The minimum qualifications for this position are as follows: High School Diploma or equivalent education is required. One (1) year related clerical experience is required.  Hospital or medical clerical experience is preferred.  Excellent verbal and written communication skills are a must.  Discover all this and countless opportunities that reward your talent. The University of Miami, Miller School of Medicine is proud to offer those who lead with us competitive salaries, medical and dental benefits, tuition remission, vacation, university paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer.

Job Title: USCS Call Center Manager - Miami Call Center Company: Visa Location: Miami, FL Description: Visa operates the worlds largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visas card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.Job ScopeThis position manages a small work unit or team and acts as a direct supervisor to technicians, customer service agents or support staff. This position is responsible for setting priorities for team to ensure task completion and service level attainment.ResponsibilitiesManage customer care center daily departmental operations as well as achievement of quality service level standards to ensure exceptional customer service.Plan work schedules for around-the-clock operations and assign staff to accomplish daily work by providing for variations in workload.Hire, develop, coach, support and mentor staff members in order to maximize employee performance.Effectively set and monitor departmental goals, ensuring that both service level and budgetary targets are achieved.Seek out departmental process improvements, and encourage and reward employee ownership in the development and integration of new processes.May participate or lead customer service initiatives or projects.Serve as highest level escalation point, responsible for solving most complex customer service issues.Foster and facilitate inter-departmental communications and share best practices and process improvements.Completing employee performance plans and monthly evaluations.

Job Title: USCS Customer Service Associate - Miami Call Center Company: Visa, Inc. Location: Miami, FL Description: Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories. JOB SCOPEThis role is an individual contributor that receives detailed instruction and is responsible for completing work according to well defined policies and procedures.  This position is at an entry level and is responsible for applying general office or business skills and providing support to other staff. RESPONSIBILITIES·         Respond to inbound telephone calls and may generate outbound calls regarding information on aspects of Visa products.·         Evaluate and determine the nature of each call and determine the appropriate action to complete the call.·         Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third Party Service Provider.·         Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.·         Provide general information and support on any VISA related topic or product and direct the customer accordingly.·         Update and maintain cardholder data in appropriate databases.·         Use several computer programs to respond to customer inquiries.·         Document cases to show action taken.    ·         Typically requires a minimum of 1-2 years experience in a customer service environment.·         Must possess a clear speaking voice and strong verbal communication skills.·         Ability to multi-task and make decisions quickly based on the customer's needs.·         Ability to handle difficult calls in a professional manner.·         Requires accuracy and attention to detail.·         Must demonstrate the ability to manage multiple service requests with strict time limits on an ongoing basis.·         Knowledgeable of the payments business and VISA operating procedures after the training class.·         Basic PC skills in a Windows environment; however strong keyboard skills are required.·         Able to navigate through the internet.·         Able to work any shift (1st, 2nd or 3rd shift available).

Job Title: Need sales reps for call center in doral good pay Company: Location: Miami, fl Description: call andrew at Register to View we will be hiring all this week. call only no emails will be answered thank you. Call center is located in doral. for morning shifts only 8 am -12pm Salary/Wage: salary and commision Status: Full-time, Part-time Shift: Days • Location: Doral • Post ID: 9769127