C Allen Location: Washington, DC 20011 ... sults-driven Compliance Analyst and Manager with commitment to consumer protection and market/service integrity seeks a rewarding position in a progressive organization. A team player with proven success at working independently, while managing multiple projects and providing deliverables with fast-paced, challenging environments. Possesses keen analytical and problem solving skills including an astute ability at interpreting and articulating information. Excellent verbal and written communication skills with a high customer service orientation. Highly valued by senior executives for ability to execute discretion when initiating viable courses of action to attain agency goals in meeting ...
97 hits
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D Cooper Location: Washington, DC 20024 ... ny resources, budget and recommendations on how to improve the company's market share. CORE COMPETENCIES · Rain Maker · Program Management · Training Manager · Strategy and Transformation Manager · Human Capital Management Consultant · Change Manager · Strategic Communicator PROFESSIONAL ACCOMPLISHMENTS · Program Managed large-scale government human capital initiatives such as workforce planning, human capital strategy development, competency modeling. Managed organizational analysis around procurement, human capital practices and offered recommendations for improvement. · Information Technology Change Manager with proven success working with complex organizations to ...
95 hits
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R Baylor Location: Metro Area, DC 20745 ... orate environments relating to customer/member support, contact centers, client management & provider relations/contra cting. Experience managing various levels of employees including union & non-union. Experience managing groups from 5-150. PROFESSIONAL EXPERIENCE Medical Funding Services (MFS), Inc – Rockville, MDApril 2006 – Present Executive Director – Provider/Client Management Operations Responsible for strategic partnerships and contract relations for healthcare systems, major medical centers and physicians groups nationwide Direct & manage all aspects of the MFS Provider Operations with primary focus on strong customer relationships and superior in ...
93 hits
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R Campbell Location: Washington, DC 20020 ... roper usage of cellular phones and equipment.Handle customer data using Client Tracking Systems.Assist with creating and distributing menus along with seating arrangements.Rec eive and greet clients.Professi onal ExperienceFlextr onics -Chantilly, VA (February 2006 - 2010 )Techinical Services RepresentativeTe chnical customer support at a Device Support Center.Troublesh ooting and testing of cellular phones and accessories.Educ ate customers on the proper uses of cellular phones and equipment.Enter and track customer data using Client Tracking Systems.Process warranty related claims.Prepare daily reports of work related services.Handle customer complaints.First Cash Financial Services ...
91 hits
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R Overturf Location: Woodinville, DC 98077 ... UTIVE PROFILE Highly accomplished Business Executive offering more than 25 years experience driving profitable growth in challenging, competitive markets qualified for CEO/COO/Division alOperationsGene ral Manager's position with a company demanding expertise in operations management, P&L and new service/product launch. Decisive, solutions-focuse d, and results-oriented expert in building and revitalizing a company's organizational infrastructure, services/product s, technologies, processes, measurement systems, and sales/marketing strategies to optimize results. Possesses strong leadership, communication, analytical skills.Solid track record of successful experience includes optimizin ...
89 hits
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C Reinhardt Location: Washington, DC 20008 ... ram management and supervision, Residential Hall Management Education Masters of Counseling Education Antioch University- Yellow Springs, Ohio Bachelors of Science in Health Education St. Augustine's College- Raleigh, North Carolina PROFESSIONAL EXPERIENCE Guidance Counselor/Reside ntial Management 2009-present Delta-T Group, Washington, DC Assistant Teacher 2008-2006 Arlington Public Schools, Arlington, VA Foster Care Social Worker, Permanency Advocate 2004-2006 Tabor Services, Philadelphia, PA Elementary School Guidance Counselor ...
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C Funderburk Location: Washington Dc, DC 20011 ... be effectively utilized to prove operations and contribute growth. .Professional Experience:Deuts che Bank/Integration International Inc. 8 /2007 - 12 /2007Administrat ive Assistant (Temp) Provided support to the Deutsche Bank, team centric organization, and utilize Microsoft Office Applications, Word, formatting presentation, development, and preparation with staff member's requirements.Cod e Certificate of Insurance also updated vendor fillies.Performe d a wide variety of clerical tasks to include handling phones, mail, photocopying, collating, and ordering supplies, FedEx/UPS processing, scheduling meetings, traveling arrangements and expense re ...
85 hits
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J Dickens Jr Location: Washington, DC 20012 ... tal - Patient Registration Rep. Aug. 06 - October 2009*Greeted customers*Regist ered patients*Receive d calls*Made outbound calls*Resolved all inquiries from patients*Schedul e appointments*Cre ated, updated, verified, and canceled appointments*Ver ified insurance coverage*Process co-payments/cash and credit cards*Deposited receipts for daily cash or credit cards payment received*Data entry of patient information*Obta in authorization/re ferral for medical proceduresDC Department of Employment Services - Customer Relation RepresentativeJa nuary 01 - June 06*Handle high volume of calls*Resolved all issues, pertaining to unemployment benefits*Educate d citizens, on how to file for unemploym ...
83 hits
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S Cain Location: Washington, DC 20012 ... h quality customer service while serving as single point of contact for AT&T, KPMG, Honeywell, Chubb & Sons, Inc., Price Waterhouse Coopers, and Pep Boys for order processing and problem resolution. Strong decision making skills utilized in completing tasks: Excellent interpersonal and communication skills; Developed creative and innovative solutions to business problems; Relief manager for three years in a telemarketing environment which required development of training and strategies for the sales personnel; Skilled in satisfying irate customers, as well as disgruntled employees and Computer skills include Microsoft Word and Excel. Professional Experience: November 2003 to Pre ...
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S Sanford Location: Washington, DC 20019 ... contact. WORK EXPERIENCE 09-06-2005 to 08-10-2008 Countrywide Bank, FSL Beltsville, MD Loan Specialist • Process, print and mailing out opening packages to new borrowers • Receiving/review ing hard files from the Account Executives to do welcome call with new borrowers • Completing/corre cting the edge system application screens, dumping and re-pulling credit • Completing the income worksheet based on the pay statements, tax returns, retirement statements and verification of employment provided • Provided complete worksheet to be submitted to the underwrites for review and clear to close on loans • Print out closing packages for title companies when ap ...