Customer Service Jobs in Wilmington, Delaware

Job Title: Outdoor Customer Relations Rep Company: Location: Wilmington, DE Description: Home remodeling firm seeking outdoor customer relations representatives. The person in the position is responsible for talking to prospective clients and qualifying their needs for exterior home remodeling. This is an outdoor position, we are based in Wilmington, DE but the work will take place throughout New Castle County. In this position you can earn great money working part-time. You have the opportunity to work with friends and recruit friends who are in need of work. We are having Interview Tues, Weds, Thurs of next week from 1PM-3PM. Please send your resume right away to be selected for a day next week. We pay hourly, plus bonuses. You will learn more about the position during our preliminary meeting. Requirements- 1. Strong communication skills. 2. Reliable transportation. 3. Good personality and hard working attitude. Looking forward to hearing from you very soon! Please apply should you have customer service or sales experience.

Job Title: Customer Service Representative DE Company: Company Confidential Location: Wilmington, DE Description: Overview:   Growingfinancial retail company in Delaware is searching for full-timecustomer service representatives in the Claymont, NewCastle and the Wilmington, Delaware areas.  Several years of Financial experience isnecessary.  Good people skills are a must and Collections experience isa plus.  Responsibilities include originating new loansand collecting on existing accounts.  We provide a positive workenvironment with competitive pay and opportunities for advancement.  Wepay a significant portion of your healthcare (family coverage isadditional).   Duties: *Attract potential customers by answering product and service questionson the phone and in store; provide suggestions regarding best use ofour products and services. *Open and create new accounts by recording account information andmaintain customer records by adjusting and updating account informationand activities. * Prepare product or service reports by collecting and analyzing customer information. *Resolve product or service issues by clarifying customer's questionsand concerns; determine the cause and affect; select and explain thebest solution to solve issues; expedite solution; follow-up to ensureresolution. * Recommend potential products or services to management from collecting customer information and analyzing customer needs. * Contribute to team effort and goals by accomplishing related objectives as needed. Skills/Qualifications: StrongCustomer Service Skills, Quality Control and Focus, Strong ProblemSolving Ability, Market and Product Knowledge, Analytical andDocumentation Skills, Solid Listening and Phone Skills, Sound Abilityto Resolve Daily Tasks and Issues, Multi-tasking.

Job Title: Outbound/Inbound Customer Service Representatives & Truck Dispatchers Company: CareersUSA Location: Wilmington, DE Description: CareersUSA, a leader in the staffing industry with 29 years of experience, has another job opportunity for you:Our client, a heating and air conditioning company is seeking Outbound/Inbound Customer Service Representatives and Truck Dispatchers in Wilmington, DE.Positions available are Full-Time, TEMP-TO-HIRE.Job Description:Dispatcher: Will be taking calls as well as dispatching trucks to customers. Must have ability to understand dispatch function, movement of people, movement of trucks, etc. Must be detail oriented and focused. Must have customer can't lose attitude.Hours of Operation are either: Monday 4pm-8pm, Tuesday-Friday 11am-8pm and Saturday 8am-12pm ORTuesday-Friday 11am-8pm and Saturday 8am-4pm.Call Taker: Must have the ability to handle incoming calls and build value of the company and its services. Must be detail oriented and focused. Must have a customer can't lose attitude. Must have desire to sell our company and its services and meet standard call closing goals.Hours of Operation are: Monday-Friday 8am-5pm, 9am-6pm or 11am-8pm (rotating) and Saturday 8am-12pm (rotating)Requirements:Must have previous dispatching/customer serviceGreat attitude, dependable, flexibilityMany of the positions offered through CareersUSA can lead to growth opportunites with some of Delaware's most prestigious companies.

Job Title: Customer Service Rep-Banking Company: Bernard Personnel Consultants Location: Wilmington, DE Description: CUSTOMER SERVICE REP-BANKING FAST PACED PROCESSING CENTER HAS IMMEDIATE NEED FOR A CUSTOMER SERVICE REPRESENTATIVE. LOCATED IN SUBURBS OF WILMINGTON WORK HOURS ARE 9AM TO 6PM MONDAY THRU FRIDAY. MUST HAVE GOOD WRITTEN AND ORAL COMMUNICATION SKILLS. MUST HAVE STRONG GRASP OF TECHNOLOGY AND BE ABLE TO COMMUNICATE EFFICTIVELY VIA EMAIL. OUR CLIENT OFFERS AN EXCELELNT HEALTH BENEFIT PACKAGE AND 401K PLAN. RECENT COLLEGE GRADS ARE ENCORAGED TO APPLY. PLEASE EMAIL: Register to View

Job Title: Customer Service Representative Company: Location: Wilmington, DE Description: Sodat Delaware Inc. is currently has an opening for a Customer Service Representative working in a fast paced call center. This is a part-time position. 20 hours per week - Monday thru Friday, 11am to 3pm. Position responsibilities include making appointments, drafting letters, filing and utilizing our database to answer various questions. Prior call center experience is a plus, as well as the ability to multi task. Basic knowledge of computers is a must. Please email your resume with salary requirement to be considered for the position.

Job Title: Customer Service Representative Company: W.B. Mason Company, Inc Location: Wilmington, DE Description:     Welcome to W.B. Mason Company, Inc. An interesting and challenging opportunity awaits you. W.B. Mason is a company rich with history and for over 100 years has been driven to satisfy the customer. Quality, integrity, honesty and dependability are what W.B. Mason customers expect and these same characteristics are what we look for in an employee. If you want to be part of a growing company, looking to achieve great things, you have come to the right place!   Customer Service Representative Job Description: W.B. Mason is currently seeking a motivated individual to join our successful team in Customer Service. The candidate must enjoy working in a fast paced, high volume environment.  The Customer Service Representative will process orders, research problems and respond to customers needs and requests by: talking with customers on the phone and receiving orders via fax; internet and mail; set-up new accounts and maintain existing accounts; make adjustments to customer files and address customer complaints; handle incoming direct calls and "loop" calls. The Customer Service Representative will also support the Sales Representative daily in regards to customer needs. Job Requirements: Outstanding phone skills Great communication skills Ability to multi-task in a fast paced setting Computer skills a must Fast and accurate data entry skills Previous office supply experience is helpful Ability to work well with others in a team environment   Job Requirements:Job Code : Wilmington-CSR Division/Department : W.B. Mason Company, Inc % of Travel Required : None Skills : Customer Service -> Call Center, Frontline Support, Phone Support

Job Title: Receptionist/Customer Care Rep Needed Company: Location: Wilmington, DE Description: A busy and fast growing company in the healthcare division is seeking a part time receptionist/customer care rep to work in our Wilmington location. We are open 4 days a week, the hours are generally 9-4 but there is some flexibility. Customer service experience is required; experience in the healthcare division is a plus. Other requirements include strong computer skills with proficiency in Word, Excel, and the ability to quickly learn internet based applications. Strong communication skills are a must both on the phone and in person. This position will be ideally suited for a self-starter who is motivated to grow within a successful organization. Medical billing is also a strong plus. If you are looking for a solid career back by a strong company than this is the job for you! Serious applicants please send resume's to contact- Register to View Interviews will be held on Monday, March 1st.

Job Title: Center Customer Service Coord Company: FedEx Location: Wilmington, DE Description: PROMOTE FROM WITHINAt FedEx Office we value our Team Members and foster an environment career development and internal promotions.  Our Promote from Within atmosphere motivates our team members to be the best they can be and provides for unsurpassed career opportunities.If you are a current FedEx Office Team Member, click here to complete the Internal Application Process.Overview: This team member is required to perform many functions within the center, including all functions performed by Customer Service Associate team members. Additionally, this team member will perform functions such as purchasing, scheduling, problem solving, setting up new customer accounts, preparing bank deposits, and directing team members in one or more major function areas, to include Express Services and Computer Services.Responsibilities: This is a representative list of the general duties the Customer Service Coordinator may be asked to perform and is not intended to be all-inclusive• Provides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision• Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers• Sets priorities of customer projects• Follows copying protocol (copyright law, confidentiality, and careful handling of original documents)• Handles customer issues and gives refunds• May provide leadership on assigned shifts• May assist team members in goal setting and skill development• Assists in the training of center team members• Performs multiple tasks at the same time, using automatic equipment capabilities• Troubleshoots routine equipment problems• May pick-up and deliver customer orders• Collates, sorts and organizes customer orders• May operate photocopy, binding and other auxiliary equipment• Operates the Point of Sale terminal (POS), handles money and makes change.• Performs daily close-out procedures on POS.• Prepares bank deposit slips• Performs administrative duties, including bidding, ordering supplies and inventory control• Follows instructions of supervisors and assists other team members in performing center functions• Perform all other duties as needed or requested• Secondary responsibility for coordination of all shipping related services and activities, to include:• Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. • Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services.• Offer assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies.• Maintains log of all incoming and outgoing parcels, prepares parcels for pickup by delivery drivers, and sorts incoming parcels.• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.• Directs work of other team members. Performs duties with only minimal supervision by center manager and/or assistant manager. Must defer decisions involving changes in center procedures to center manager and/or assistant manager.Qualifications: • High school diploma or equivalent, plus six months to one year of related experience required• Excellent verbal and written communication skills• Physical stamina sufficient to stand during entire shift, excluding rest breaks• Physical stamina sufficient to move and lift 55 pound boxes• Ability, on a consistent basis, to perform work activities requiring cooperation, instruction, persuasion, or speaking with others• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time• Ability, on a consistent basis, to function in a high stress environment, under substantial time pressure• Ability to work with minimal supervision• Ability to lead and direct team members• Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient mannerBenefits WebsiteJob ID: 2010-44785JobTitle: Center Customer Service Coord

Job Title: Customer Service Rep. Company: Officeteam Location: Wilmington, DE Description: Customer Service Representatives needed for a 6 month temporary assignment for a financial services company in the Wilmington area. Responsibility will be to assist with customer inquiries over the phone and process applications. The customer service candidates must have excellent verbal communication skills and 2+ years of recent and consecutive experience in a call center environment. The customer service candidates must also demonstrate exceptional problem solving skills and time management skills in order to handle a heavy volume of calls. Only candidates who demonstrate longevity and stability in recent places of employment will be considered. Recent college graduates are also encouraged to apply. This is an excellent opportunity for someone who is looking to develop their customer service skills in a fun and energetic environment. Interested candidates please apply to www.officeteam.com All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.Intermediate Customer Service, Intermediate MS Excel, Intermediate MS WordOfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, our relationships with top companies in more than 300 locations worldwide ensure you enjoy competitive training, benefits and compensation packages. Don't just take our word for it. In 2008 FORTUNE® magazine again ranked us #1 in our industry on the list of "America's Most Admired Companies" (FORTUNE, March 17, 2008). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local OfficeTeam branch at Register to View or visit officeteam.com to find out more about this job and other job opportunities. OfficeTeam is an Equal Opportunity Employer.

Job Title: Customer Service Coordinator Company: Marshalls Location: Wilmington, DE Description: At The TJX Companies, Inc., our mission is to exceed the expectations of our customers, every day. We strive to deliver exceptional value in an atmosphere that’s friendly and fun. To accomplish this, we depend on our Associates to provide a courteous, helpful and enjoyable shopping experience for all customers. In return, we’ve created a workplace that values honesty, mutual respect, teamwork, and high standards – where every person has the chance to excel. Position Duties for a Customer Service Coordinator include: Responsible for operational controls at the Front Line Service Desk, Layaway and Jewelry. Ensures Front Line Associates provide prompt, courteous and knowledgeable service to all customers. Resolves customer service issues appropriately and competently. Audits and approves all necessary Front Line paperwork. Responsible for training and developing store Associates on customer service standards, register procedures and proper Front Line procedures and controls. Full-time or part-time. Qualifications: Professional appearance Solid customer service skills and experience Excellent verbal and written skills Ability to make timely decisions under challenging circumstances Strong organizational skills, attention to detail Leadership, takes ownership, can direct others Self-motivated, works quickly and efficiently on multiple tasks Responsible, dependable and honest Ability to work a flexible schedule, including nights and weekends APPLY IN PERSON TODAY!!! Due to variances in the hiring needs of each individual store, hours of need may vary. Please visit your local store and speak with the Hiring Manager at that location to determine whether they have Full Time or Part Time Hiring Needs.