Customer Service Jobs in Dover, Delaware

Job Title: Customer Service Rep - Dover, DE. Company: Labor Ready Location: Dover, DE Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. Candidate must have a flexible schedule and be available to work Mon-Fri between the hours of 4:30am and 7:00pm as well as every other Saturday. Candidate must be willing to work at both the Dover and Salisbury MD branches. Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: FT Assistant Customer Service Sales Manager - Food Lion Company: Food Lion Location: Middletown, DE Description: FT Assistant Customer Service Sales Manager Responsible for assisting the store team to build sales and achieve sales goals and for maintaining standards according to the Front End Standard Practice Manual, proper completion and maintenance of all store office functions and the training of Front End Sales Assistants on customer service procedures and sales office accountability. Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practice. Responsible for supervision of Front End Sales Assistants, Sales Associates and Service Associates as delegated by the Customer Service Sales Manager. Train and develop Sales Associates, Sales Assistants and Service Associates. Ensure Food Lion Standard Practices of customer service are priority and met at all times. Perform service desk and KIOSK service as needed to meet business demands. Engage and interact with customers to create a positive shopping experience. Maintains Front End Standard Practice of all Front End accounting services: Register Pickups, Till Counts, Loans, Safe Counts, Re-Deposited WICS, Deposits, Deposit slip verification, Returned check payments, Coin-Star, Postage Stamps, Phone Cards, Gift Cards and Partner Cards, Rug Doctor Rentals and Returns, Change Fund Checks and Orders, Vending Money and other Special Income, Lottery, Bill Pay, Self Checkout Lanes, Blue Rhino, MCI Phone Cards, Store Accounting Close, Western Union and Money Order reconciliation and inventory, Writes beer/wine checks, Verifies beer/wine checks. Assists in upholding office procedures and policies relating to: ISSA reports, Deposits, Food Lion charge sales, EFT/EBT (offline and regular), WIC’s, Paper food stamps, Manufacturer and store coupons, Check cashing policies and procedures, Refunds and overrides, Credit Sales, Void transactions. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies. Adhere to all company guidelines, policies and standard practices.

Job Title: Part Time Customer Service Specialists Company: Location: Middletown, DE Description: Rapidly expanding company in Middletown, DE seeks motivated individuals for Part Time Seasonal Customer Service positions. Positions available for evening and weekend hours. Applicants must be well organized, have excellent communication skills, reliable, and capable of multi-tasking in a fast paced environment. Microsoft Office software experience required. Please fax resume and salary expectations to Register to View .

Job Title: Client Service Associate - Private Client Direct, Delaware Company: J.P. Morgan Chase Location: Newark, DE Description: JPMorgan Chase Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.2 trillion and operations in more than 60 countries. Asset Management provides investment and wealth management services to institutional, high net worth and retail investors and their advisors. For wealthy individuals and families, J.P. Morgan offers personalized financial solutions that integrate investment management, capital markets, trust and banking.Primary FunctionThe Client Service Associate is the primary point of contact for all service related needs of a Private Client Direct client. He/she is responsible for establishing, maintaining and building client relationships. The Client Service Associate works in a team-oriented environment with Bankers, Practice Specialists, Middle Office and operations teams to deliver a seamless and integrated client experience across all Wealth Management and firm products.· Provide high quality, high touch service to PrivateClient Directclients across the Wealth Management product offering.· Manage daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures· Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, product partners, branch/operations areas and other staff in a timely and professional manner· Manage general account inquiries and maintenance, including but not limited to: transactions, holdings, balance, address changes and signer changes· Coordinate and follow through on account inquiry, transaction and maintenance requests across products and services:o account opening and fundingo USD and foreign currency monetary transactionso credit draw downs/pay downso credit and debit card requestso transfer of securitieso corporate action responseso charitable gift requestso physical/restricted stock conversiono statement requestso tax reporting inquirieso support of online service· Experience with a wide range of investment products preferred· Ability to work both independently and as a team player· Excellent communication skills, both written and oral· Ability to multi-task and manage priorities effectively· Ability to adapt to a rapidly changing business and technology environment· Exceptional problem-solving skills· Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Internet/Intranet· Ability to learn proprietary software and databasesPosition Requirements· College degree or equivalent financial services/banking industry experience required· Series 7 and 63 licenses required for position, and preferred upon hiring, but must be obtained within 120 days of hire· Client service experience preferredJPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.

Job Title: Customer Service Rep Company: Location: Newark, DE Description: THIS POSTION IS FOR A ~TWO MONTH CUSTOMER SERVICE CONTRACT POSTION~ WITH OUR CLIENT. WE NEED TO FILL THIS POSTION ASP. Please see below for a copy of the Job Description. Responsibilities: Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to the Customer Solutions Center through telephony or e-support methods. Core: Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments. Work Hours: 8AM-5:00PM If you are interested in this 2 month contract position please forward a copy of your resume to Register to View for IMMEDIATE consideration. Drug Test and Background Verification required.

Job Title: Customer Service Associate (On-Call) - Newark, DE Company: Pitney Bowes Location: Newark, DE Description: Customer Service Associate (On-Call) - Newark, DE-93059 Description Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80 year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: ·Operate mailing, copy or fax equipment ·Shipping & Receiving ·Order supplies and update employee lists ·Pick-up and deliver mail, parcels, copy jobs and faxes to customers ·Lift large bundles of mail, overnight packages and shipments of paper ·Handle time-sensitive material like confidential, urgent packages ·Maintain copier equipment ·Provide courier & messenger services ·Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude ·Demonstrate flexibility in satisfying customer demands in a high volume, production environment ·Consistently adhere to business procedure guidelines ·Take direction from supervisor or site manager ·Participate in cross-training ·Maintain all logs and reporting documentation; attention to detail ·Adhere to all safety procedures ·Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS offers a competitive salary, recognition and reward programs, opportunity for advancement, and much more. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply. Qualifications PBMS is currently seeking on-call associates who are customer service oriented and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: ·High school diploma or equivalent (GED) preferred but not required ·Minimum of six months customer service related required ·Minimum of six months related experience preferred ·Valid drivers license with good driving record required ·Keyboarding and windows environment PC skills preferred ·Excellent communication skills both verbal and written ·Ability to effectively work individually or in a team environment ·Competency in performing multiple functional tasks ·Ability to meet employer's attendance policy ·Lifting up to 55 pounds ·Standing for long periods of time ·Significant walking ·Willingness to submit to a pre-employment drug screening and criminal background check Job Client Operations Primary Location United States-DE-Newark

Job Title: Customer Service Associate (On-Call) - Newark, DE-93059 Company: Pitney Bowes Location: Newark, DE Description: Job Title:Customer Service Associate (On-Call) - Newark, DE-93059Location:Newark, DECategory:Client OperationsJob ID:93059 Customer Service Associate (On-Call) - Newark, DE-93059 DescriptionYour interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: ·Operate mailing, copy or fax equipment ·Shipping & Receiving ·Order supplies and update employee lists ·Pick-up and deliver mail, parcels, copy jobs and faxes to customers ·Lift large bundles of mail, overnight packages and shipments of paper ·Handle time-sensitive material like confidential, urgent packages ·Maintain copier equipment ·Provide courier & messenger services ·Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude ·Demonstrate flexibility in satisfying customer demands in a high volume, production environment ·Consistently adhere to business procedure guidelines ·Take direction from supervisor or site manager ·Participate in cross-training ·Maintain all logs and reporting documentation; attention to detail ·Adhere to all safety procedures ·Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS offers a competitive salary, recognition and reward programs, opportunity for advancement, and much more. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.QualificationsPBMS is currently seeking on-call associates who are customer service oriented and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: ·High school diploma or equivalent (GED) preferred but not required ·Minimum of six months customer service related required ·Minimum of six months related experience preferred ·Valid drivers license with good driving record required ·Keyboarding and windows environment PC skills preferred ·Excellent communication skills both verbal and written ·Ability to effectively work individually or in a team environment ·Competency in performing multiple functional tasks ·Ability to meet employer's attendance policy ·Lifting up to 55 pounds ·Standing for long periods of time ·Significant walking ·Willingness to submit to a pre-employment drug screening and criminal background check

Job Title: Customer Service Associate Company: Lowes Location: Seaford, DE Description: Position Description : Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas. * Requires morning, afternoon and evening availability any day of the week * Flowed schedule, determined by Labor Scheduling system and store management based on the needs of the store * Requests to be scheduled off for a specific day require advanced notification and approval by supervisor * Hourly Full Time, Part Time or Seasonal: Generally scheduled 39 to 40, 10 to 30, or 10 to 39 hours per week respectively; more hours may be required based on the needs of the store Position Requirements : * Ability to operate/demonstrate/explain merchandise in assigned area. * Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures * Understand and respond appropriately to basic customer and employee inquiries * Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need) * Knowledge of companys mission, purpose, goals and the role of every employee in achieving each of them * Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts, etc) * Satisfactorily complete all Lowes training requirements (including annual Hazardous Material, Forklift certification/training, etc) * Ability to interpret price tag and UPC information * Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions. * Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store * Move objects up to and exceeding 200 pounds with reasonable accommodations * Able to wear all necessary personal protective equipment to perform job functions * Stand and/or sit continuously and perform job functions for a full shift with meal break * Honor the 10% Price Guarantee at all times * Responsible for wearing clean uniform, nametag and will be well groomed at all times * Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in the New Employee Orientation Guide and Employment Package, Store Operations Policy Procedure Manual, Human Resource Management Guide, Code of Ethics, Merchandise Maintenance programs, and Safety programs * Must be able to perform the job responsibilities, with or without reasonable accommodation * May be subject to both inside & outside environmental conditions * Not necessarily protected from weather and temperature changes - possible exposure to hot, cold, wet, humid or windy weather conditions * Exposure to constant, or intermittent sounds of a pitch level sufficient to cause marked distraction * Exposure to shaking objects and equipment Preferred Qualifications : * Applicants may be rejected if an interview or background check reveals that the applicant has been convicted of a felony or offense against property such as receipt of stolen property, larceny, embezzlement, burglary or similar convictions * Must pass a pre-employment drug testPlease refer to job code SVC_Seaford_Delaware when responding to this ad.

Job Title: Project Manager/Client Services Rep Company: J & J Staffing Resources Location: New Castle, DE Description: Immediate need for a Project Manager/Client Services Representative. Candidate must be proficient in Microsoft Office to be considered (your skill level will be tested). Position requires an individual who is comfortable on the phones with an excellent speaking voice. Must be organized and dependable. Experience in a call center a plus. Position is a possible temp to hire with working hours of Monday-Friday 8am to 5pm. If hired employee must pass Criminal Background check and Drug Screening. If interested please forward resumes to Register to View . Only qualified candidates will be contacted.

Job Title: Customer Service Rep. for International Shipping Co. Company: Location: New Castle, DE Description: Responsibilities & Abilities: ? Fluency in both English and Spanish ? Processing of ocean shipments. This includes handling customers directly and by phone in a professional, efficient and friendly manner. ? Positive attitude and ability to work well with others. ? Well organized and detail oriented with excellent time management and follow through skills. ? Hands-on ability to multi-task and work under minimal supervision in a very fast paced environment. ? Proficient in basic computer skills to include Word, Excel and Microsoft Outlook.