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Customer Service Jobs in Bear, Delaware

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Job Title: Client Service Associate - Private Client Direct, Delaware
Company: J.P. Morgan Chase
Location: Newark, DE

Description:
JPMorgan Chase Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.2 trillion and operations in more than 60 countries. Asset Management provides investment and wealth management services to institutional, high net worth and retail investors and their advisors. For wealthy individuals and families, J.P. Morgan offers personalized financial solutions that integrate investment management, capital markets, trust and banking.Primary FunctionThe Client Service Associate is the primary point of contact for all service related needs of a Private Client Direct client. He/she is responsible for establishing, maintaining and building client relationships. The Client Service Associate works in a team-oriented environment with Bankers, Practice Specialists, Middle Office and operations teams to deliver a seamless and integrated client experience across all Wealth Management and firm products.· Provide high quality, high touch service to PrivateClient Directclients across the Wealth Management product offering.· Manage daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures· Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, product partners, branch/operations areas and other staff in a timely and professional manner· Manage general account inquiries and maintenance, including but not limited to: transactions, holdings, balance, address changes and signer changes· Coordinate and follow through on account inquiry, transaction and maintenance requests across products and services:o account opening and fundingo USD and foreign currency monetary transactionso credit draw downs/pay downso credit and debit card requestso transfer of securitieso corporate action responseso charitable gift requestso physical/restricted stock conversiono statement requestso tax reporting inquirieso support of online service· Experience with a wide range of investment products preferred· Ability to work both independently and as a team player· Excellent communication skills, both written and oral· Ability to multi-task and manage priorities effectively· Ability to adapt to a rapidly changing business and technology environment· Exceptional problem-solving skills· Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Internet/Intranet· Ability to learn proprietary software and databasesPosition Requirements· College degree or equivalent financial services/banking industry experience required· Series 7 and 63 licenses required for position, and preferred upon hiring, but must be obtained within 120 days of hire· Client service experience preferredJPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.




Job Title: Personal Lines Account Manager -CSR
Company: Allied Professional Resources
Location: Newark, DE

Description:
Personal Lines Account Manager - CSR - VIP - High Net Worth Clients   Personal Lines CSR/Account Manager This is a great opportunity for a high-energy multi-tasker. This person will interact extensively with clients and carriers to provide all levels of service. Responsibilities will include: Support and service a wide range of commercial and personal accounts Liaison between clients and carriers Certificates, Endorsements, Binders, and Claims Marketing of renewal accounts Requirements: Property & Casualty Insurance License Required Minimum 2-5 years Agency experience Knowledge of Microsoft Excel, Work and personal computers in general Experience using Applied Management Systems or AMS would be very helpful For consideration, please send resume Jay Mays  Register to View   ***Services are confidential and discrete***




Job Title: Korean Speaking Customer Service Rep
Company: Computer Aid
Location: Newark, DE

Description:
CAI, Computer Aid Inc. (www.compaid.com), is an international organization that is well established as a full service IT consulting company and has grown steadily in the IT industry for the last 28 years.    CAI requires pre-employment drug testing and background screening.Computer Aid Inc. is an Equal Opportunity Employer. The Customer Service Representative would be assisting callers that are located in Korea.      Must be Bilingual- English & Korean (written and spoken)The Representative would be utilizing customer service skills to trouble-shoot and resolve testing application issues via the telephone.    They will be supporting customers on an application that tests English as a foreign language.  This position is ideal for Candidates looking to obtain hands on Business, Information Technology, and Customer Oriented experience.  The daily tasks would include, but are not limited to:  answering calls, tracking caller issues, troubleshooting application problems, problem resolution and documentation.   Training will be provided.    This position is available for part-time and full-time schedules.     Hours of need are from 7pm- 3 am Monday thru Friday.




Job Title: Customer Service Rep
Company:
Location: Newark, DE

Description:
THIS POSTION IS FOR A ~TWO MONTH CUSTOMER SERVICE CONTRACT POSTION~ WITH OUR CLIENT. WE NEED TO FILL THIS POSTION ASP. Please see below for a copy of the Job Description. Responsibilities: Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to the Customer Solutions Center through telephony or e-support methods. Core: Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments. Work Hours: 8AM-5:00PM If you are interested in this 2 month contract position please forward a copy of your resume to Register to View for IMMEDIATE consideration. Drug Test and Background Verification required.




Job Title: Bilingual Customer Service Agent
Company: AppleOne
Location: New Castle, DE

Description:
Job Description:Searching for Bilingual Customer Service Agents. In this role you will handle a large number of inbound calls. This position is 100% customer contact. This position will require clear communication and the ability to think quickly to fully understand the customer's inquires on the phone. The desired employee will have 2-3 years of call center experience, banking, insurance or marketing experience while working directly with the general public. This position offers a temporary to hire opportunity. Must be bilingual to be considered for this position. You can view all of our jobs online at http://www.appleone.com/?sc=11&id=507851




Job Title: FT Assistant Customer Service Sales Manager - Food Lion
Company: Food Lion
Location: Middletown, DE

Description:
FT Assistant Customer Service Sales Manager Responsible for assisting the store team to build sales and achieve sales goals and for maintaining standards according to the Front End Standard Practice Manual, proper completion and maintenance of all store office functions and the training of Front End Sales Assistants on customer service procedures and sales office accountability. Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practice. Responsible for supervision of Front End Sales Assistants, Sales Associates and Service Associates as delegated by the Customer Service Sales Manager. Train and develop Sales Associates, Sales Assistants and Service Associates. Ensure Food Lion Standard Practices of customer service are priority and met at all times. Perform service desk and KIOSK service as needed to meet business demands. Engage and interact with customers to create a positive shopping experience. Maintains Front End Standard Practice of all Front End accounting services: Register Pickups, Till Counts, Loans, Safe Counts, Re-Deposited WICS, Deposits, Deposit slip verification, Returned check payments, Coin-Star, Postage Stamps, Phone Cards, Gift Cards and Partner Cards, Rug Doctor Rentals and Returns, Change Fund Checks and Orders, Vending Money and other Special Income, Lottery, Bill Pay, Self Checkout Lanes, Blue Rhino, MCI Phone Cards, Store Accounting Close, Western Union and Money Order reconciliation and inventory, Writes beer/wine checks, Verifies beer/wine checks. Assists in upholding office procedures and policies relating to: ISSA reports, Deposits, Food Lion charge sales, EFT/EBT (offline and regular), WIC’s, Paper food stamps, Manufacturer and store coupons, Check cashing policies and procedures, Refunds and overrides, Credit Sales, Void transactions. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies. Adhere to all company guidelines, policies and standard practices.




Job Title: Part Time Customer Service Specialists
Company:
Location: Middletown, DE

Description:
Rapidly expanding company in Middletown, DE seeks motivated individuals for Part Time Seasonal Customer Service positions. Positions available for evening and weekend hours. Applicants must be well organized, have excellent communication skills, reliable, and capable of multi-tasking in a fast paced environment. Microsoft Office software experience required. Please fax resume and salary expectations to Register to View .




Job Title: Customer Service Associate (Mail/Copy/Fax) - Wilmington, DE-93587
Company: Pitney Bowes
Location: Wilmington, DE

Description:
Job Title:Customer Service Associate (Mail/Copy/Fax) - Wilmington, DE-93587Location:Wilmington, DECategory:Client OperationsJob ID:93587 Customer Service Associate (Mail/Copy/Fax) - Wilmington, DE-93587 DescriptionYour interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: ·Operating mailing, copy or fax equipment ·Shipping & Receiving ·Ordering supplies ·Updating employee lists ·Pick-up and deliver mail, parcels, copy jobs and faxes to customers ·Lift large bundles of mail, overnight packages and shipments of paper ·Handle time-sensitive material like confidential, urgent packages ·Maintain copier equipment ·Provide courier & messenger services ·Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude ·Demonstrate flexibility in satisfying customer demands in a high volume, production environment ·Consistently adhere to business procedure guidelines ·Take direction from supervisor or site manager ·Participate in cross-training ·Maintain all logs and reporting documentation; attention to detail ·Adhere to all safety procedures ·Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more. This is a short-term position with Pitney Bowes, for a maximum of two years. Pitney Bowes is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.QualificationsPBMS is currently seeking full time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: ·High school diploma or equivalent (GED) preferred but not required ·Minimum of six months customer service related experience required ·Minimum of six months providing mail, copy, fax and/or messenger services preferred ·Keyboarding and windows environment PC skills preferred ·Excellent communication skills both verbal and written ·Ability to effectively work individually or in a team environment ·Competency in performing multiple functional tasks ·Ability to meet employer's attendance policy ·Lifting up to 55 pounds ·Standing for long periods of time ·Significant walking ·Willingness to submit to a pre-employment drug screening and criminal background check




Job Title: Customer Service Representative
Company: W.B. Mason Company, Inc
Location: Wilmington, DE

Description:
    Welcome to W.B. Mason Company, Inc. An interesting and challenging opportunity awaits you. W.B. Mason is a company rich with history and for over 100 years has been driven to satisfy the customer. Quality, integrity, honesty and dependability are what W.B. Mason customers expect and these same characteristics are what we look for in an employee. If you want to be part of a growing company, looking to achieve great things, you have come to the right place!   Customer Service Representative Job Description: W.B. Mason is currently seeking a motivated individual to join our successful team in Customer Service. The candidate must enjoy working in a fast paced, high volume environment.  The Customer Service Representative will process orders, research problems and respond to customers needs and requests by: talking with customers on the phone and receiving orders via fax; internet and mail; set-up new accounts and maintain existing accounts; make adjustments to customer files and address customer complaints; handle incoming direct calls and "loop" calls. The Customer Service Representative will also support the Sales Representative daily in regards to customer needs. Job Requirements: Outstanding phone skills Great communication skills Ability to multi-task in a fast paced setting Computer skills a must Fast and accurate data entry skills Previous office supply experience is helpful Ability to work well with others in a team environment   Job Requirements:Job Code : Wilmington-CSR Division/Department : W.B. Mason Company, Inc % of Travel Required : None Skills : Customer Service -> Call Center, Frontline Support, Phone Support




Job Title: Outbound/Inbound Customer Service Representatives & Truck Dispatchers
Company: CareersUSA
Location: Wilmington, DE

Description:
CareersUSA, a leader in the staffing industry with 29 years of experience, has another job opportunity for you:Our client, a heating and air conditioning company is seeking Outbound/Inbound Customer Service Representatives and Truck Dispatchers in Wilmington, DE.Positions available are Full-Time, TEMP-TO-HIRE.Job Description:Dispatcher: Will be taking calls as well as dispatching trucks to customers. Must have ability to understand dispatch function, movement of people, movement of trucks, etc. Must be detail oriented and focused. Must have customer can't lose attitude.Hours of Operation are either: Monday 4pm-8pm, Tuesday-Friday 11am-8pm and Saturday 8am-12pm ORTuesday-Friday 11am-8pm and Saturday 8am-4pm.Call Taker: Must have the ability to handle incoming calls and build value of the company and its services. Must be detail oriented and focused. Must have a customer can't lose attitude. Must have desire to sell our company and its services and meet standard call closing goals.Hours of Operation are: Monday-Friday 8am-5pm, 9am-6pm or 11am-8pm (rotating) and Saturday 8am-12pm (rotating)Requirements:Must have previous dispatching/customer serviceGreat attitude, dependable, flexibilityMany of the positions offered through CareersUSA can lead to growth opportunites with some of Delaware's most prestigious companies.




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