Customer Service Jobs in Connecticut

Job Title: Sr. Customer Relations Rep Company: Lecoq Cuisine Corp Location: Bridgeport, CT Description: The purpose of this position is to deliver outstanding customer service to new and existing customers as well as lead the day-to-day operations of the department. To develop and/or enhance customer service policies and procedures for the organization to streamline activities as they relate to the customer service function. Essential Job Functions: „« Delivers high standards of customer service by providing advice and guidance on the organization¡¦s products. „« Insures that day-to-day functions are running smoothly and timely. „« Leads staff in a hands-on approach. „« Leads A/R effort insuring applicable terms ¡§as agreed¡¨ are met. „« Communicates courteously with customers by telephone and email. „« Investigates and solves customer¡¦s problems and issues. „« Maintains accurate records of discussion and correspondence with customers. „« Develops customer service policies and procedures for organization. „« Makes recommendations and improvements for departmental efficiency. „« Leads the training effort for the Customer Service Team, to deliver a high standard of customer service and routinely monitors performance of team members. „« Provides input on performance of team members. „« Knowledgeable about products and keeps up-to-date with changes. „« Responsible for projecting Company image in a timely, efficient, and professional manner. „« Initiates and/or expands sales efforts. „« Works closely with the Production Manager to insure customer needs are met. „« Other duties as assigned. „« BS Degree. 1-3 years of solid customer service experience delivering high standards of customer service and achievement of budgeted targets or any combination of education and experience as outlined. „« Customer Service experience in a manufacturing environment is required. „« Knowledge of the food/baking industry would be a plus, but not required. „« PC literate. Good computer skills utilizing Microsoft Office (i.e., Word, Excel, Powerpoint) „« Excellent communication and organizational skills. o Clear, concise communicator both verbally and in writing o Excellent grammatical skills „« Must be pro-active and resourceful. Ability to anticipate and react effectively to problems and concerns. „« Quick thinker who can lead by example

Job Title: Customer Account Representative - Urgently Required Company: Location: Hartford, CT Description: This is an excellent opportunity for an individual to get to know the Consumer Finance Business and get experience that can be used for a lifetime everywhere destiny lead you. SKILLS SUMMARY AND DEMANDS: - Outgoing Personality - Office Experience Preffered - Customer Service Abilities - Perfect Phone Skills - Experience in Typewriting and Data Input - Microsoft and Internet Experience - Basic Math and Grammar Skills. If you possess the above-mentioned characteristics and qualification and prefer working in a fast-paced atmosphere with a lot of customer cooperation then you will enjoy this job.

Job Title: Customer Service Representative - Immediate Vacancy Company: Location: Hartford, CT Description: This is an excellent chance for everyone to study the Consumer Finance Business and gain skills that can be used for a lifetime anywhere destiny bring you. EXPERIENCE AND DEMANDS: - Outgoing Personality - Basic Office Experience Preffered - Account Service Qualification - First-rate Phone Skills - Knowledge in Typewriting and Data Input - Microsoft software and Internet Experience - Basic Math and Grammar Skills. If you have the above-mentioned characteristics and abilities and like acting in a bustling environment with much customer cooperation then you will like this activity.

Job Title: Customer Service Representative Needed Company: Location: New Haven, CT Description: Customer Service Representative Needed Job Description Classification: Temporary Compensation: $10.00 to $11.00 per hour Company is seeking long term temp Customer Service Representative to report to higher and lower level management and carry out data entry utilizing MS Excel and Word. Ideal candidate for Customer Service Representative must have great interpersonal skills, several years of Customer Service experience as well as be professional and customer oriented. Job Requirements Ideal candidate for Customer Service Representative will have intermediate Customer Service experience and must be proficient on Microsoft Word and Excel.

Job Title: Customer Care Representative Company: Hamilton Sundstrand Location: Windsor Locks, CT Description: Hamilton Sundstrand is among the largest global suppliers of technologically advanced aerospace and industrial products. We design and manufacture aerospace systems for commercial, regional, corporate and military aircraft and are a major supplier for international space programs. Our industrial products serve industries ranging from hydrocarbon, chemical and food processing to construction and mining. In an effort to more aggressively resolve quality and technical issues, Hamilton Sundstrand and Customer Service will be developing a Customer Issue Resolution Center in Windsor Locks, Conn. The Center will establish a 24/7 Customer Service Help Desk that will not only track and resolve operator issues, but also provide a single data collection point for component performance trends. Using this data, we will more effectively prioritize issues, drive to root cause and implement corrective actions. The Customer Center will deliver a superior level of responsiveness through a tighter integration of our services. The facilities are being designed to provide the resources and tools to deliver fast responses to our customers around the world. Ultimately, the Customer Center team will be working to anticipate customer needs and facilitate proactive service. Responsible for representing Hamilton Sundstrand by providing front-line technical support. Activities include direct contact with aircraft manufacturers, airlines, and overhaul shops to resolve performance, systems, operational, and documentation issues. Works closely with other HS and external organizations to ensure customer problems are resolved. Maintains a high standard of etiquette and protocol with the customer during any form of contact. Accurately assesses the customer(`9s needs and requirements. Provides acknowledgement to the customer that an action item has been raised and is in process. Effectively processes and monitors CMS for all issues and concerns, and any commitments made to the customer, from initiation to closure. Follows-up with customer on acceptable closure to all issues. Responds appropriately and effectively to urgent customer requests or situations. Initiates immediate contact with HS personnel when the matter is urgent. Works with team colleagues, utilizing expertise and experience to effectively support the team. Provides effective back-up support for team colleagues where required. Provides thorough analysis and understanding of service related problems encountered in operation of Hamilton Sundstrand products. Works closely with other organizations to ensure required information is available to focus on resolving or avoiding customer issues. Actively participate in the departmental ACE activities and also in the daily Cfirst meeting. Perform follow-up and monitoring of the customer center key performance indicators. Some positions will require shift work 12 hour shift 3 shifts on days, 3 days off, 3 shifts on night shift, 6 days off BS in engineering or an engineering related discipline. 5-8 years experience in technical support roles Excellent communication, interpersonal, time management, and decision making skills. Basic technical knowledge of HS products allowing to perform analysis of problem related to operation of HS products. (Preferable) Able to handle time-sensitive, high-pressure situations. Able to prioritize and manage multiple tasks at same time. Self started. Able to work without supervision. Results-oriented, customer-focused. Some positions will require shift work 12 hour shift 3 shifts on days, 3 days off, 3 shifts on night shift, 6 days off United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.

Job Title: Customer Service Representative #S128928 Company: The McIntyre Gro Location: Shelton, CT Description: CS1/Customer Service RepresentativeSummary:The customer service representative provides internal and external customer and account managers commercial services that are provided with enthusiasm, empathy, and knowledge of understanding of the customers’ needs. The customer service representative provides solutions that demonstrate our brand promise, our full capabilities and our focus on customer satisfaction.Key Responsibilities:Project a helpful and confident attitude when dealing with internal and external customers using effective communication techniques and best practice written and call quality etiquette Work effectively as a team in multiple environments - rotate assignments within and between functions according to capacity Provide timely and helpful responses to all quote requests, order confirmations, and other general inquiries Work with internal and external associates and groups to resolve quote, order and delivery schedule issues as they arise Manage conflict and negative circumstances in a constructive and professional manner Prioritize incoming customer requests effectively to satisfy service level agreements and individual customer needs Develop solid working relationships with your peers, internal and external customers and third party suppliers to provide service that consistently exceeds customer expectations Seek to understand the customer’s true needs and utilize product / process knowledge to develop solutions that include alternatives and/or substitutions Support the daily monthly and weekly tracking, improvement initiatives, and adherence of all key department metrics Utilize training, tools, and resources available to continuously initiate and complete both self-improvement and product and process knowledge growth Occasional travel may be required Educate yourself in a self study program consisting of a minimum of two hours monthRequirementsHigh School Diploma Two or four year degree in a related program (e.g. communication, marketing, business, technical) is preferred Customer service or related experience Experience in a Technical industry or distributorship Proficient in applicable computer skills Strong verbal and written communication skills Conflict Resolution skills Ability to multi-task Action oriented personality Capability to understand and apply features and benefits of our product offering Commitment to team work Mechanical Aptitude Emotional Intelligence Competencies

Job Title: Customer Service Rep - Bristol, CT Company: Labor Ready Location: Middletown, CT Description: Are you searching for career growth in an exciting industry? Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area. We’re a multi-brand, international organization with multiple career paths available! Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service. This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles! With Labor Ready, the possibilities are endless. Candidate must have flexible schedule and will be required to work some weekends. Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work.Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location.Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits. Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver’s license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer. We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your ap

Job Title: Customer Account Representative Company: Travelers Location: Hartford, CT Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   Summary: To contribute to the efficiency and service quality of the Flood and Yacht teams by providing processing, data entry and administrative support to team members, agents and customers. Job Components/Critical Responsibilities: Provide superior phone support for Flood marketing 800 line which is available to agents, insureds and field staff. Process agency agreements, which involves communication with agents, agency administration and flood vendor; copying; data entry; emails; and mailing in USPS. Setting agents up for flood download using Lotus Notes database and Excel; involves communication with agents, Agency Automation and the flood vendor. Quoting and processing Excess Flood new business, endorsements, renewals and cancellations utilizing Moonglow and Live Publish; involves communication with agents and flood vendor; ABS and www.travelersflood.com is also used in research. Coordinate webcast and CE training attendance lists, including collecting checks for CE training.  Administrative assistance putting together packages of information to be sent to CE training venues.  Communication with flood team members, agents, outside venues, and flood trainers. Maintain the Yacht quote & binder log in Lotus Notes and Yacht New Business List. Process credit score requests using CP Link2.  Provide backup phone support to the Yacht team. Job Competencies/Qualifications: ¿   Demonstrated Customer Service Skills ¿   Flexible, dependable and conscientious ¿   Analytical ability and attention to detail ¿   Teamwork ¿   Data Entry Skills ¿   Excellent Communication Skills, including professional phone manner ¿   Ability to work independently ¿   Familiarity with ABS, Moonglow, Live Publish, PALs, www.travelersflood.com, Lotus   Notes, NetAppoint, CP Link2 desirable ¿   Basic PC skills to include Word, Excel, Powerpoint, Outlook ¿   High School Diploma or Equivalent

Job Title: Hiring Customer Service Reps Company: Location: New Haven, CT Description: Customer Service Reps Needed!!! Start as soon as this week! 20-30 POSITIVE individuals wanted for work ASAP. Due to our new equipment line our company has experienced massive growth. Openings for all positions, full and part time. $400 -$700 a week to start, plus bonuses. We provide all training and offer advancement opportunities. Please call Register to View Wednesday & Thursday 9-6 to set up an interview You can also email us your resume to Register to View or simply text "JOB" to Register to View

Job Title: Experienced Customer Service Representative Wanted Company: Location: Hartford, CT Description: Seeking a highly motivated and organized candidate for customer service position. Candidate must have the ability to interact with owners of the company as well as all customers. Minimum 3 years current work experience required. For consideration please contact Register to View