Customer Service Jobs in New London, Connecticut

Job Title: Looking for a CSR Company: Location: New London, CT Description: We are seeking a Customer Service Representative to work with our overall customer service, front desk tasks, and incoming phone call distribution. Main Duties: * Provide customer service support to the administrative, sales and marketing teams day to day * Generate inventory and sales reports in MS Excel using information from a variety of sources * Answer and redirect incoming phone calls * Ensure that the customer is not only satisfied; but impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to multi-task effectively and pay close attention to details. * Perform other duties as assigned Qualifications: * Super communication and customer service skills * 1 year of experience or similar experience desired * Advanced computer proficiency required with MS Office Applications * Must be self-directed and capable of working under minimal supervision * Multiple tasks handling ability and meet deadlines * Strong customer service orientation and communication

Job Title: Customer Account Representative - Immediate Opening Company: Location: New London, CT Description: This is a wonderful opportunity for everyone to get to know the Consumer Finance Business and get experience that can be used for a life whenever your travels take you. EXPERIENCE AND REQUIREMENTS: - Sociable Personality - Office Experience Preffered - Customer Service Abilities - Super Telephone Skills - Experience in Typewriting and Data Input - PC programs and Internet Skills - Literate English and Basic Math required. In case you have the aforementioned qualities and qualification and prefer acting in a fast-paced atmosphere with a lot of customer interaction then you will like this job.

Job Title: Seeking a CSR Company: Location: New London, CT Description: We are inquiring for a Customer Service Representative to assist our overall customer service, front desk tasks, and incoming phone call distribution. Key Duties: * Provide customer service support to the admin, sales and marketing departments on daily basis * Create sales and inventory reports in Microsoft Excel using information from a different sources * Answer and redirect incoming phone calls * Make sure that the client is not only satisfied; but impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to stay organized and have a great attention to details. * Demonstrate willingness to learn, develop new skills and take on new responsibilities Qualifications: * Good communication and customer service skills * 1 year of experience or related experience preferred * Advanced computer knowledge in MS Office * Comfortable working in a fast paced environment * Multiple tasks handling ability and meet deadlines * Reasoning ability to solve practical problems

Job Title: Call Center Representative Company: Location: New London, CT Description: Call Center Representative * compensation $10-$11 making outbound calls follow up on sales related issues knowledge of word and excel clear speaking voice Additional Information For immediate consideration, apply now.

Job Title: Customer Service Representative Wanted ASAP(Mystery Shopper) Company: Location: New London, CT Description: We have an immediate need for a customer service rep. The successful candidate will obtain and evaluate all relevant information to handle inquiries and complaints. , have strong negotiation skills combined with the ability to be persuasive and persistent. Must have excellent interpersonal skills with the ability to communicate and interact with all types of personalities. Must be highly organized, Communicate and coordinate with internal department. Follow up on customer interactions, Record details of inquiries, comments and complaints and Record details of actions taken Candidates must be assertive, motivated, confident and focused . Please email your cover letter and a detailed resume for our consideration at Register to View

Job Title: Customer Service Representative Company: Location: New London, CT Description: Assist customers with requested services such as fuel, catering, hangar space, hotel accommodations, ground transportation, etc. Resolve customer requests, questions and complaints regarding the Company's services or products. Comply with company policies and procedures related to customer service standards, ramp, safety and security procedures. Communicate with customers via telephone, fax, face to face, e-mail. Bill customers for services rendered. Set up new accounts; maintain records and reports and other clerical duties. Maintain and stock information, materials and amenities in the customer service areas. Transport customers by shuttle van to and from airport terminal and local hotels. Lead in, park and check arriving aircraft and marshal out departing aircraft. Assist customers with loading and unloading baggage. Perform other duties as assigned. Requirements: High school diploma or GED. Excellent interpersonal, verbal and written communication skills. Proficient computer skills. Must possess a valid state driver?s license. Previous customer service experience preferred. To apply for this position, please contact Dustin Kirk: Register to View

Job Title: Customer Service Rep Company: Location: New London, CT Description: Customer Service Representative Now hiring We are looking for talented clerical and office professionals to do data entry and customer service. Candidate would enjoy working with people, team worker, and a self starter. $15 to $18 an hour. Great Benefits. Vacation, Sick Leave, Insurance, Retirement Package Reply to the posting, and we will email you a link to the job application site with in 24. hrs

Job Title: Customer Service Representative Needed Company: Location: New London, CT Description: Family owned and operated business searching for a customer service representative for our Westerly, RI and Mystic, CT locations. Full and Part time positions are available. Ideal candiate is self-motivated, dependable, mature, has a positive attitude, strong customer service skills and ability to multi-task. Strong computer skills and previous customer service experience a plus but not required. To apply to this position, please send a resume with full contact information and desired compensation or apply in person at our store at 114 Granite Street Westerly, RI.

Job Title: Customer Service Representative - up to $18.50 per hour Company: V.A.C.S. Location: New London, CT Description: Customer Service Representatives (Rep) needed for call center, office, and at home positions. CUSTOMER SERVICE REPRESENTATIVE - up to $18.50 per hour Voice Applied Customer Service Nationwide Staffing Solutions is looking for Entry Level to Experienced Level applicants that wish to explore our network of opportunities in the Customer Service Industry. Compensation in the Customer Service Industry is typically between $12.50 and $18.50 per hour based on previous experience and level of education. There are call center, retail office, and telecommuting(at-home) positions available within our network of opportunities. Many of the positions available offer above average compensation and benefits with rapid opportunity for advancement! JOB DESCRIPTION Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: 1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas. 2. May be required to work in one or multiple queues/skill sets over various customer contact channels. 3. Responsible for improving customer retention through programs and service provided to the customer 4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests. 5. Continually maintain working knowledge of all company products, services and promotions. 6. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans. PHYSICAL REQUIREMENTS No physical requirements.BASIC QUALIFICATIONS - HS Diploma/GED or equivalent - At least 17 years of age - 6 months experience operating a computer in Windows based environmentTRAINING -Classroom training. -On-the-job training. -On-line training. COMPENSATION Voice Applied Customer Service is proud to be an Equal Opportunity Employer, Drug Free Work Place. Earnings are based on previous experience. Earnings range from $12.50 - $18.50 per hour Competitive salary and great benefits (medical, dental, vision, 401(k) Tuition Reimbursement and much more). To Apply for the above position through Voice Applied Customer Service and to gain access to our network of opportunities, please click "Get Started" below to be taken to our Human Resource Website. /s an /s n> >< sp

Job Title: Customer Service Representative Company: Kelly Services Location: New London, CT Description: Customer Service Representative Job Summary: Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the validation & execution of incoming customer orders with the objective of delivering every day great execution.  The Customer Service Representative works closely with the Planning Team in optimizing order fill and line fill for customer orders.  The Customer Service Representative is a key player in managing customer orders and proactively communicating opportunities that may hinder the company from delivery on time in full.  Additionally they will manage all inbound calls from internal and external customers as it relates to order management.   Primary Responsibilities: Validate & execute orders for quality data including product files, customer data, pricing discrepancies, order date alignment, etc.Direct contact to customer and internal company team members. Establish and maintain a positive relationship in problem resolution.  Work with Regional Sales Manager and Sales Representatives to identify possible improvements to help leverage company's capabilities.Ongoing reviews with Sales and Rep. Groups on upcoming projects, critical stock issues, and partial shipment information on sales orders.Run BPCS reports to identify incomplete sales orders, required data maintenance, sales volume, on-time delivery, etcOwn Customer order/line fill and on-time with the goal to maximize order fill while ensuring on-time delivery to the customer.  Identify key drivers which hinder the company from achieving order and line fill goal of 98%.Communicates and coordinates with warehouses on orders outside the normal policy or normal production, capability etc., to enable the company a better opportunity to service the customer Challenges: Evaluating trade-off of time, cost and service to satisfy both the company and its customers.Participate in the execution (either pilot or full roll-out) of new programsManage the order-to-cash/logistics flow with key customers.Balance customer compliance with traditional service level KPIsConflicts/issues in shipping and delivering orders complete and on time.Management of multiple of customers, shorter lead times, high volume, quick response, and higher customer expectations.   Skills/Competencies: Manage multiple customers in updating, validating and progress customer orders to shipment and on-time delivery.Ability to process  100 + orders on a weekly basis/NSV $$$ per weekStrong AS400 knowledge with a full understanding of the integrated system.Critical linkage to Sales, Planning, Key Customers, and Distribution.Holding  People AccountableExcellent Time Management skills with ability to multi-task and prioritize workTeam CommitmentPassion for GrowthChange  Catalyst Education & Training:             Bachelor’s Degree Preferred             Work Experience: 3+ years of relevant Customer Service or Sales experience   Kelly Services is an Equal Opportunity Employer.