Customer Service Resumes in Greenwich, Connecticut
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1.
J Pastore Location: Riverside, CT 06878 ... ence: 6/00- Cablevision, Stratford CT. present Call Center Supervisor: · Supervise a dispatch call center of 55 employees · Oversee daily operations while maintaining policies and procedures · Responsible for efficiently supporting the needs of subscriber base and technicians in the field · Accurately populate and update reports for management · Liaison between dispatch and other departments to ensure workload is properly routed and competed. · Mentor and develop employees to further enhance career paths · Monitor, QC and review dispatch employees 7/05- 10/05 Cablevision, Stratford CT. Acting Call Center Area Operations Manager: · ...
97 hits
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W Pesello Location: Rye Brook, NY 10573 ... Qualifications: Maintained an excellent managerial customer focus, interfaced professionally and communicate easily with customers; known for integrity and honesty in all customer dealings. Education: Iona College, New Rochelle, New York Bachelors in Business Administration, May 2004 Major courses: Collective Bargaining International Management Organizational BehaviorInternat ional Human Resource Management Managerial Decision Making Entrepreneurship / Small Business ManagementAccoun ting I Introduction to Leadership Human Resource Management Relevant Experience Loews/AMC Theatres Port Chester New York Marketing Manager, 2005-2006 - Hired employees - Developed and motivated employees on ...
95 hits
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T Amusso Location: Port Chester, NY 10573 ... b Scope - maintain and enhance existing business in several geographic areas and obtain new business through outstanding customer service. Order Management – perform all aspects of order management involving strong follow up and communication with customer to ensure quality and timely customer satisfaction. Customer Management – cultivate relationships with customers, set up profiles, special customer requirements. Analyze customer complaints as needed, file service/product non-conformances . Sales support– general sales support for EMD sales organization, visit customers when necessary, attend trade shows when necessary, monitor & process sample requests, moni ...
93 hits
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D Pillinger Location: Port Chester, NY 10573 ... entifying, addressing and resolving customer concerns. Ability to motivate staff, resolves conflicts, prioritize and manage workflow, establish and maintain budget and negotiate with vendors. Columbia University Press (Irvington, NY/NYC) Customer Service Manager, October 1998 to Present · Direct and manage Customer Service; 7 direct reports, call center environment. Ensure adherence to company policy, budget. Support of sales staff as necessary. · Responsible for the logistics of order processing from inception to delivery. Orders received via EDI, website and phone. Sales increased from $9M to $14M without increasing staff. Timely billing of online subscription products. · ...
91 hits
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J Jefferson Location: Stamford, CT 06902 ... phila. newwave resources gradute from both schools EMPLOYMENT HISTORY: Usps-5years from-04/2003-05/ 2008 lcb-6years03/98- 4/2003USPS-mail clerk,LCB-cashie r Resorts casino-02/92-3/9 8 ...
89 hits
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A Groccia Location: Stamford, CT 06902 ... fully utilized to maximize growth and company profits. EXPERIENCE CM ALMY, Inc, Greenwich, CT 4/97 – 7/06 Manager – Customer Service Operations • Managed the Customer Service / Call Center Department consisting of 2 Supervisors and 20 representatives in providing Order Management and Customer Service support to Churches, Religious Institutions, Clergy, and their members in purchasing decorative furnishings, apparel, worship-related products, and gifts through telephone (inbound / outbound), web, direct mail, and catalog venues. • Developed and implemented revenue generation activities and coordinated the inside-outside handoffs to assure that maximum sal ...
87 hits
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M Buzzeo Location: Stamford, CT 06902 ... n account maintenance, problem-solving and trouble-shooting , sales staff support, and implementing proactive procedures to avoid problems in the first place. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Expertise in resolving escalated customer service issues. Talent for identifying customer needs and presenting appropriate company product and service offerings. Possess solid computer skills. Familiar with Microsoft Word, Microsoft Outlook, e-mail, and the specialized systems Solomon and SHARES. Employment Virgin Atlantic Airways, Norwalk, CT 2001-2008 Special Services Agent ...
85 hits
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S Hamptonel Location: Stamford, CT 06902 ... CT Customer Representative: Code calling Assisting customer with switching over or becoming new customer to TXU energy in Texas, etc. Splash Car Wash Darien, CT Customer Service Advisor: Assisting customers with upgrading service needed for their vehicles and or other products. Mingles Café Waterbury, CT Bar Maid / Customer Service: Serving drinks and food for customers Cashier Dial America Trumbull, CT Customer Representative: Selling magazines and newspapers Code calling Education: 1996Stamford High School Stamford, CTDiploma 2002Valley Medical Trumbull, CT Dental Assistant Certificate 2008Daycare Provider Bridgeport,CT References:Avai ...
83 hits
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E Wilson Location: Stamford, CT 06902 ... ns Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Maintain clean and orderly checkout areas. Establish or identify prices of goods, services or admission, and chart bills using calculators, cash registers, or optical price scanners. Issue trading stamps, and redeem food stamps and coupons. Related Experience Cashier: Handled cash and conducted transactions for customers. Processed customers’ grocery item purch ...
81 hits
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R Crespo Location: Stamford, CT 06902 ... Clerk/ Cashier· Assisted customers with their groceries· Worked at the customer service counter· Handled calls from customers as well.· Greet and assist customers.· Weigh, scan, and package groceries.· Handle cash and operate terminal clean work area. 2007-2008 PPA Billing Sarasota FlCustomer Service/Mailroom Clerk· Ability to work directly with manager and other employees.· Demonstrated management skills, including the ability to work with a diverse team, develop staff, and develop strong client relationship.· Responsible for daily intake and distribution of mail, order entry of received package and process outgoing mail via UPS and FedEx.· Ma ...
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