Customer Service Jobs in Danbury, Connecticut

Job Title: Customer Service Representative - Urgently Needed Company: Location: Danbury, CT Description: - For a unique, fun company located near downtown. - Upbeat individuals needed to make_a lasting_impression on our customers - This position will lead to advancement opportunities

Job Title: Customer Service Representative- Company: Location: Danbury, CT Description: Customer Service Representative About the Job Are you an experienced professional with excellent customer service skills? Are you ready for a career rather than just a job? Are you looking for a company that is invested in your development and growth? We have immediate openings for Customer Service Representatives! The Customer Service Representative (CSR) is the organization�s liaison between patients, patients' relatives and the healthcare organization; handles patients' questions, complaints, problems and concerns. Explains policies and procedures to patients and resolves concerns in accordance with policy and procedure. Familiar with a resolving patient concerns involving patient billing and or insurance billing questions. The core responsibilities of CSR�s are answering inbound calls, listening to patients concerns, research concerns and following policy & procedures to get requests resolved. This position requires call center experience, the ability to work independently, accomplish goals, excellent customer service and communication skills, creativity, patience and flexibility. CSR�s rely on guidelines established by the organization to perform job functions and work in a moderately fast paced environment Candidates: Must have call center experience. Must have minimum of 1 year Hospital or Physician Billing Office experience Must have knowledge of EOBs, CPT & ICD-9 Codes, HCFAs, UB�s, HCPCS, Must have excellent verbal and written communication skills Must be professional in appearance and attitude Must be team oriented with excellent attendance Systems: CUBS SMS IDX PCS BAR IDX Centricity (AAA+) Outbound Dialer

Job Title: Customer Service Rep - Teller Company: Union Savings Bank Location: Bethel, CT Description: Experienced Customer Service Rep - (Teller) Perform a variety of banking duties, which require dealing directly with the customer, in accordance with bank policies and procedures. Follow Quality Service Standards: Customer service Written communication Telephone etiquette Customer service inquiries, internal and external · Process all transactions within established policies and procedures including but not limited to: o Process deposit, withdrawal, and transfer transactions o Negotiate checks. o Process loan, mortgage and commercial loan payments. o Count, check, and package coins and currency. o Balance cash drawer at the end of the day. o Suggest the use of other services that may meet customers’ needs. Support the sales efforts and goals of the branch. Implement sales techniques as directed by the Branch Manager. Prior Banking experience required. Please apply through our website www.unionsavings.com . Click on Careers to see why Union Savings is considered a premier employer in banking. Click on Open Positions to find out more about this job. Scroll to the bottom of the page to Apply Now !

Job Title: Insurance – Customer Service Rep / CSR/ Account Executive Company: Spain Agency Location: Mahopac, NY Description: About Spain Agency, Inc.   Spain Agency has been building client loyalty and trust since 1922. From basic coverages to the most unusual risks, we provide innovative risk management and insurance programs at competitive rates backed by large, financially sound carriers.   Top Performing Agency/Awards: Spain has been award a Best Practice Agency distinction year after year.  In 2007, Spain was awarded top performer in their revenue category.  We have also been named a top performer in the Marsh Berry APEX agents group.   Job Description: Currently seeking experienced insurance Customer Service Representative/Account Executive/Account Rep/Broker.  Individual would be responsible for servicing an assigned book of business    Perform all account transactions including ID cards, proposals, endorsements, certificates, binders, billing, claims, renewals, follow-up and correspondence on assigned accounts.  Respond to client inquiries, incoming mail, company requests and Producer’s needs on a timely basis.   Review client policy coverage's and identify cross selling, coverage gaps and upgrading opportunities.      Qualifications: • Insurance product knowledge • 5+years experience • Broker's License highly desirable, CIC or CPCU a plus • Knowledge of Applied Systems • College degree highly desirable • Ability to multi-task • Excellent oral and written skills • Exceptional organizational skills • Ability to work in a high paced work environment   Benefits: • We offer competitive benefits and salary • Medical and Dental/Vision • Long term disability and Life & Accidental Death • 401K/Profit Sharing • Flexible Spending Accounts

Job Title: Customer Service Manager Company: Shemin Nurseries Location: Bedford Hills, NY Description: Job Function:This position is responsible for overseeing all operational functions at the site including customer service, production, maintenance, transportation and safety. Essential Duties:?Deploy and monitor sales/service resources to ensure superior customer service throughout all product areas.?Ensures a smooth and effective site production process including the implementation of site merchandising, loading and shipping of material, receiving and unloading of material, and superior product maintenance.?Direct and monitor inventory control processes (cycle counts) to meet inventory turn goals and minimize scrap and waste.?Oversee all transportation activities including scheduling and maintenance of vehicles, and site maintenance.?Ensure compliance with all safety regulations and policies.?Contribute as a key member of the site management team on issues of improved customer service and cost control.?Evaluate customer satisfaction and manage a process of continuous improvement in site customer service.?Coordinate sales/service process to enhance availability inquiries, price quotes, bids and special orders.?Ensure the proper availability to technical support for customer inquiries.Skills & Qualifications:?3-5 years minimum specific experience in managing production, maintenance and service resources in an operational environment. ?In depth knowledge of horticulture industry and products?Experience in hiring, developing, training and motivating a team ?Demonstrated commitment to superior customer service and high quality standards?Strong customer service processes evaluation and process improvement skills?Excellent organizational ability, a high degree of initiative?Solid oral & written communication skills; proficiency with Microsoft Office applications ?Ability to provide input for cost analysis, planning and budgeting?Ability to perform heavy manual tasks under varying weather conditions;?Ability to work in adverse weather conditions; both heat and cold?Must be physically able to lift up to 75 pounds without assistance (occasionally, regularly, routinely, throughout the course of the work day)

Job Title: Customer Service Representative #S128928 Company: The McIntyre Gro Location: Shelton, CT Description: CS1/Customer Service RepresentativeSummary:The customer service representative provides internal and external customer and account managers commercial services that are provided with enthusiasm, empathy, and knowledge of understanding of the customers’ needs. The customer service representative provides solutions that demonstrate our brand promise, our full capabilities and our focus on customer satisfaction.Key Responsibilities:Project a helpful and confident attitude when dealing with internal and external customers using effective communication techniques and best practice written and call quality etiquette Work effectively as a team in multiple environments - rotate assignments within and between functions according to capacity Provide timely and helpful responses to all quote requests, order confirmations, and other general inquiries Work with internal and external associates and groups to resolve quote, order and delivery schedule issues as they arise Manage conflict and negative circumstances in a constructive and professional manner Prioritize incoming customer requests effectively to satisfy service level agreements and individual customer needs Develop solid working relationships with your peers, internal and external customers and third party suppliers to provide service that consistently exceeds customer expectations Seek to understand the customer’s true needs and utilize product / process knowledge to develop solutions that include alternatives and/or substitutions Support the daily monthly and weekly tracking, improvement initiatives, and adherence of all key department metrics Utilize training, tools, and resources available to continuously initiate and complete both self-improvement and product and process knowledge growth Occasional travel may be required Educate yourself in a self study program consisting of a minimum of two hours monthRequirementsHigh School Diploma Two or four year degree in a related program (e.g. communication, marketing, business, technical) is preferred Customer service or related experience Experience in a Technical industry or distributorship Proficient in applicable computer skills Strong verbal and written communication skills Conflict Resolution skills Ability to multi-task Action oriented personality Capability to understand and apply features and benefits of our product offering Commitment to team work Mechanical Aptitude Emotional Intelligence Competencies

Job Title: Bilingual Call Center Agent Company: Allegis Group, Inc. Location: Norwalk, CT Description: A high volume call center is looking for a Bilingual (Spanish) customer service rep. This individual will be handling inbound calls from various organizations in the Fairfield County region.Qualifications Needed:* Customer Service/ Call Center Experience* High School Diploma* Bilingual Spanish* Excellent Data Entry Skills* Type 35 words per minuteSchedule:3 days 8:00 am to 4:00 pm2 days 3:00 pm to 11:00 am$10.00 - $11.00 per hourRequired Skills: High School Diploma, BILINGUAL SPANISHPeople. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries are equal opportunity employers.

Job Title: Bilingual Call Center Representative Company: Aerotek Location: Norwalk, CT Description: A Mid Size Firm is looking for a Bilingual/Spanish customer service representative to work in high volume call center.Qualification:- High School Diploma- Experience working in a call center environment- 2 plus years of customer service experience- flexible working schedule- Excellent communication and data entry skills$10.00 per hourRequired Skills: Bilingual Spanish, High School DiplomaJoin Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Title: Part Time Call Center Representatives Company: Aerotek Location: Norwalk, CT Description: A high volume call center is looking for part time customer service representatives for the evening shift.Schedule is 5:00 pm - 9:00 pmStarting pay is $10.00 $12.00 per hour.Qualifications:Customer Service or Sales ExperienceExcellent communication and customer service skills.Required Skills: High School Diploma, Customer Service ExperienceJoin Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Title: Branch Customer Service Representative Company: HSBC Bank  see all jobs Location: Mount Kisco, NY Description: Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.Processes and initiates various financial ...