Customer Service Jobs in Colorado

Job Title: Sr. Customer Assistant Representative Company: Enterprise Rent-A-Car Location: Denver, CO Description: Enterprise Rent-a-Car has multiple openings for part time Customer Assistance Representatives. As a Customer Assistance Representative Sr (CAR Sr) you will be asked to provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large airport location. This role is only available part time. Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other services  May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assigned Qualifications: Must be at least 18 years oldHigh school diploma or GED equivalent requiredSome college preferredMust have at least 1 year prior customer service retail or administrative support experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the U.S. and not require sponsorship now or in the future

Job Title: Customer Service Rep. Wanted Company: Location: Denver, CO Description: We are currently recruiting candidates for Customer Service Representatives. These positions offer the opportunity to join a growing, well-established, financial institution with a specialized position market. Requirements: 1. The ability, the willingness, and the flexibility to work all shifts 2. Excellent PC skills; able to navigate in a Windows environment. 3. Proficiency in MS Excel Job reference code: GFTGA/18

Job Title: Customer Service Associates Company: Location: Denver, co Description: You believe customer service should actually serve customers. And you?ve learned that the secret to providing excellent service is all about offering answers AND respect. We couldn?t agree more. Respect - for your ideas, talents and goals - is exactly what you?ll find when you put your developed customer service and communications skills to work in our state-of-the-art, high-tech contact centers. Plus, all the training and support you need to succeed. Position Overview: Customer Service Associate ? efficiently and effectively resolve customer issues, questions and requests, related to billing, service outages/disruptions and maintenance scheduling. Apply online at: Customer Service Associates New Employee Orientation: It's important to your success that you become acclimated to our culture, our state-of-the-art Contact Centers and our industry in general. That's why we take the time to show you the ropes, complete with learning objectives that provide the necessary information to start successfully as a Customer Service Associates. Every our employee has access to valuable training and development opportunities, with resources for Contact Center Reps. Salary/Wage: DOE Status: Full-time, Temp/Contract Shift: Days • Location: Denver • Post ID: 4450994

Job Title: Still Hiring-Flex Shift Supervisor for Call Center Company: Location: Denver, CO Description: IF THIS POSTING IS STILL ON CRAIGSLIST WE ARE STILL HIRING! We need a "tough-as nails" call center supervisor that is able to staff our small call center 24/7 and that can manage by the 'numbers'. We are a small, but fast growing Internet marketing company in Golden, CO and we have a need for a supervisor that can hire, interview and train our data entry and call center staff. More importantly, this individual must be able to manage and improve specific metrics such as units processed per staff hour, and revenue generated per staff hour. Our call center typically makes/takes calls to/from consumers that have requested information from one of our websites. Your performance will be judged on how well you can motivate and train your staff to get consumers to 'open up' and provide information about other interests besides the original interest expressed when they initially inquired on our site(s). You will need to use our "staff productivity reports" to spot individuals that need training or motivation or to reprimand or (or remove) 'slackers'. You will be responsible for staffing so that all incoming calls and data entry projects are completed each day. This means that you will need to hire individuals that will work for you 10 hours one day and 6 hours the next---or can work weekends and evenings when necessary. This position is not for the weak---we expect constant and never-ending improvement in the numbers---and you will be evaluated each week by your progress. You will need to be firm, focused and flexible yourself. If you've got what it takes and have motivated others and can foster loyalty and commitment from your staff, please apply immediately. To apply---send a copy of your resume and a brief paragraph describing your suitability for the position. You will be hired as a 1099 Independent Contractor for the first 90 days or until you can demonstrate success in all areas---after which we will convert you to a full-time employee.

Job Title: Customer Service Rep Company: S.P. Richards Location: Denver, CO Description: Customer Service Rep (TEMPORARY) (S1032 - 11) Job Description: Job#: JID1034097 S.P. Richards Company, a wholly owned subsidiary of the Genuine Parts Company (GPC:NYSE), distributes a wide spectrum of business products to office products resellers throughout the U.S. and Canada. These products include consumable office supplies, office furniture, computer supplies, consumer electronics, and janitorial and breakroom supplies from all of the major industry manufacturers. The company operates 41 Distribution Centers in the United States, including 37 full line distribution centers, three furniture only distribution centers, andHorizon USA, its computer supplies subsidiary. S.P. Richards also owns S. P. Richards Canada, a Canadian based business products wholesaler, headquartered in Vancouver, British Columbia. SPR employees enjoy a comprehensive benefits program as part of Genuine Parts Company.To assist the customer with questions, accurate data entry for invoicing and credits and maintaining accurate files.Essential Duties and Responsibilities: include the following. Other duties may be assigned.· Heavy phone use to answer customer inquiries and to accept and process orders via computer, from our customers with a high degree of accuracy, efficiency and courtesy.· Requires a significant amount of computer data entry and navigation· The ability to establish and maintain good relations with customers by providing courteous, efficient and professional service is a must.· Occasional sorting and filing of company documents· Research product shortages of customer orders from the previous day?s shipments; submit documentation to management.· Inquire, research and provide customer feedback on the status of customer orders, invoices and return authorizations.· Create return authorizations for items returned or shorted· Create and expedite ?rush? orders (will calls) in a timely mannerThe standard hours for this TEMPORARY position are: 9:00 a.m. to 5:30 p.m. Monday through Friday.Competencies:To perform the job successfully, an individual should demonstrate the following:CommunicationComputer SkillsDelivers ResultsDependabilityEmployee Engagement/LoyaltyInitiativeInternet SavvyInterpersonal SkillsJob KnowledgeProfessionalismQualitySelf AwarenessWork Environment/SafetyIntegrityRequired Skills: Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language Skills:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.Computer Skills:To perform this job successfully, an individual should have knowledge of Order processing systems.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.The noise level in the work environment is usually moderate.# of Openings: 1 Employment Type: Direct HireStart Date: N/A Pay Range: $13.49 - $13.49 - HourlyOvertime Pay: Not-Specified Visa Sponsorship: NoAmount of Travel: No Travel Position Location: Denver, ColoradoRelocation Assistance: No relocation assistance available S.P. Richards Company is an Equal Opportunity Employer.

Job Title: Virtual Call Center Agents Company: Location: Boulder, co Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 4525704

Job Title: Customer Service Rep I Pueblo CO Company: AT&T Location: Pueblo, CO Description: Customer Service Rep I - Pueblo, CO-1004955DescriptionDon't miss this opportunity to join the company recognized byFortunemagazine as theWorld's Most Admired Telecommunications Companyand ranked #2 onDiversityInc'slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.GENERAL DUTIES:The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areasMay be required to work in one or multiple queues/skill sets over various customer contact channelsResponsible for improving customer retention through programs and service provided to the customerUtilizes mechanized systems to initiate and complete service orders and handle customer requestsContinually maintain working knowledge of all company products, services and promotionsMake recommendations according to customer's needs on features, accessories, upgrades and rate plansUtilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessoriesESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:Administer system functions on all opening, closing, and balancing procedures to according to finance guidelinesMay sell and provision wireless services, products, features, equipment and accessoriesMay be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as requiredPerform over the counter exchanges of customer defective equipmentEnsure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstationPHYSICAL REQUIREMENTS:No physical requirementsQualificationsRequired Qualifications:At least 18 years of age6 months experience operating a computer in Windows based environmentAvailability to work a flexible schedule which includes all hours of call center operationTESTS:Applicants will be expected to pass any assessment associated with the position.TRAINING:Classroom trainingOn-the-job trainingOn-line trainingSPECIAL JOB REQUIREMENTS:Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be requiredOne year customer service work experience preferred. Excellent communication and computer skillsProvisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice.AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/VJob-Customer ServicePrimary Location-CO-PUEBLOSchedule-Full-timeEmployee Status-Regular

Job Title: Customer Service Representative Wanted Company: Location: Grand Junction, CO Description: Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. This is a full time position. If interested please contact me at Register to View Thank you

Job Title: Inbound Virtual Call Center Agent Company: Location: Denver, co Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative! Currently hiring Aggressive Virtual Inbound TOP SALES PROS for all shifts. We are one of the nations leading virtual call centers and we are looking for talented people to expand our team! Do you like sales? Do you like to talk on the phone? Are you an aggressive go getter? If so, we want you. Our outstanding commission based structure will net you up to $50.00 per hour. As a commissioned based Sales Agent, you'll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Were super busy and searching for Top Sales Agents to join our team. For more information visit us at www.phoneblazer.com EOE Salary/Wage: up to $50 per hour Status: Full-time, Part-time • Location: Denver • Post ID: 4386124

Job Title: Case Manager Call Center Supervisor Company: Location: Colorado Springs, CO Description: An outstanding opportunity to work at Fresenius Medical Care North America. Fresenius is the world's largest, integrated provider of products and services for individuals with chronic kidney failure, a condition that affects more than 1,300,000 individuals worldwide. Through its network of over 49,000 employees in over 100 countries, FMCNA offers outstanding career opportunities across the globe in a rapidly expanding yet stable environment . Working at Fresenius means growing your career while making a difference. Supervises all activities of the assigned UltraCare Case Management program, working closely with the UltraCare Case Management nurses to ensure appropriate and timely patient contacts and problem resolution for FMS renal patients. Ensures patient satisfaction by addressing escalated issues effectively and appropriately.Provides subject matter expertise, support and guidance to staff regarding procedures, issues and problems, ensuring appropriate application and resolution.Identifies, analyzes, plans, organizes and develops new workflow processes and/or modifies existing processes as appropriate to meet the program requirements, improve quality of care, reduce health care costs, and enhance / support the patient?s health care or insurance needs.Analyzes the information and assessments in the case management software to identify patients who would benefit from the UltraCare Case Management program. Communicates this information to the UltraCare Case Management nurses.Supervises the remote monitoring of the renal care of managed care patients.Ensures the proactive contacting of the designated patients or staff on a monthly basis to assess their situation and to provide assi Required: RN - Active nursing licensure in practicing stateBSN preferredAt least 5 years of experience as a RN.At least one year of experience as a supervisor or manager.Case management experience preferred.Competency with standard business computer systemsExcellent communication, verbal and written, and customer service skillsOrganized and detail orientedAbility to function as a part of an integrated team Fresenius offers highly a competitive benefits package that includes medical and dental, 401k, short- and long-term disability, tuition reimbursement, and a paid time off program. Fresenius Medical Care is an Equal Opportunity Employer. For more information please visit our website at www.fmcna.com. To Apply for this position, please CLICK HERE