Customer Service Jobs in Thornton, Colorado

Job Title: Client Service Representative I Company: AmeriPath, Inc. Location: Arvada, CO Description: AmeriPath, a Quest Diagnostics company, is one of the leading anatomic pathology practices in the United States offering a broad range of testing and information services used by physicians in the detection, diagnosis, evaluation and treatment of cancer and other diseases and medical conditions. AmeriPath's extensive diagnostics infrastructure includes over 400 pathologists and doctorate-level scientists providing services in over 40 independent pathology laboratories and in more than 200 hospitals across the US. Our Arvada practice has an immediate need for a Client Service Representative to assist with answering routine incoming calls and with client needs and/or concerns. Qualifications: High School diploma or GED One - three years client services environment -- required One -three years of experience in a pathology or other medical setting preferred Key Performance Responsibilities: Interacts closely with clients to meet requests and resolve issues. Escalates client concerns to supervisor or manager. Effectively communicates with sales department as necessary. Assists in all aspects of patient result reporting. Performs related responsibilities as assigned. Assists with phone coverage daily. Follows departmental QA/quality control policies and procedures. Along with competitive salaries and career growth opportunities, regular full time employees who work at least 30 hours per week are eligible for Health and Dental plans, a vision plan and a 401(k) retirement plan - all of which include company contributions. There are also disability plans available, flexible savings plans, college savings plans, and tuition reimbursement. AmeriPath also offers paid time off, as well as discounts for movie tickets, Employee Assistance program, and much more. An Equal Opportunity Employer / Drug Free Workplace

Job Title: Customer Service Manager Company: Owens & Minor Location: Denver, CO Description: Manages and coordinates activities of teammates engaged in resolving customer problems and complaints. ESSENTIAL JOB FUNCTIONS: Advises team on handling and/or handles difficult customer complaints. Confers with other supervisory or managerial personnel to recommend changes to avoid reoccurring customer complaints. Follows up with customer to see that complaint was satisfactorily resolved. Reviews customer complaint correspondence, notes any suggestions, and assigns complaint to Customer Service Representative. Explains to customer, by telephone or letter, actions taken on complaint. Reviews late-order reports to determine follow-up. Reviews pending file for hospital orders. Acts as lead in developing and implementing new value added customer service programs for division. Has direct responsibility for one or more major customer accounts. Monitors regular activity reports to identify areas of customer service requiring improvements. Interfaces with operating areas within the division to expedite the resolution of customer service concerns. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed.

Job Title: Technical Customer Service Representative Company: Directv, Inc. Location: Denver, CO Description: The Denver DIRECTV Customer Contact Center is currently seeking talented individuals with prior experience taking in-bound technical troubleshooting calls in a fast pace call center environment. Our successful Technical Customer Service Representatives are quick learners, share a passion for problem solving, can multi-task, are adaptable and flexible and computer savvy.About DIRECTV:Provider of satellite entertainment programming to U.S householdsDIRECTV has provided a superior alternative to cable since 1994 - we offer digital satellite television entertainment delivered to homes, airports, hotels, restaurants, hospitals, offices, airplanes, automobiles - and to portable electronics.We offer exclusive programming such as NFL SUNDAY TICKET(TM) and even produce our own entertainment programming such as Massive Gaming League and Project MyWorld.We were the first to deliver an interactive on-screen program guide and pay per view ordering by remote control - DIRECTV continues to be responsible for breakthroughs in Digital Video Recorder (DVR) and High Definition Television (HDTV).Total Rewards …more than just your paycheckOur Technical CSRs take inbound calls in our state-of the art facility. We have excellent benefits including:Health care: medical/dental/vision more - new employees and their eligible family members may begin participation on the first day of the month after 30 days ofservice.Paid Time Off, floating holidays, 401k, paid training, free DIRECTV satellite system programming and a solid incentive program.We have TV lounge, Internet Café, coffee bar/cafeteria, fitness center, covered parking garage and close access to the Dry Creek light rail station.JOB SUMMARY· Deliver world class customer service and build customer satisfaction and loyalty· Troubleshoot all technical inquiries regarding DIRECTV receivers and products over the phone.· Make the best use of all resources/tools and technology to troubleshoot and resolve customer technical issues· Complete ongoing training to stay abreast of product, service and policy changes· Provide effective and timely resolution of a range of customer inquiries· Strive for one-call resolution of customer issues· Increase the customer experience by providing information on new products, programming package and services through up selling opportunities.This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.To see a video portraying this position in the DIRECTVDenver Customer Contact Center, click on the link below.http://www.directv.com/careers/careervideos/denver.html

Job Title: Sr. Customer Assistant Representative Company: Enterprise Rent-A-Car Location: Denver, CO Description: Enterprise Rent-a-Car has multiple openings for part time Customer Assistance Representatives. As a Customer Assistance Representative Sr (CAR Sr) you will be asked to provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large airport location. This role is only available part time. Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other services  May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assigned Qualifications: Must be at least 18 years oldHigh school diploma or GED equivalent requiredSome college preferredMust have at least 1 year prior customer service retail or administrative support experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the U.S. and not require sponsorship now or in the future

Job Title: Customer Service Supervisor Company: Whole Foods Location: Boulder, CO Description: This position works closely with the Customer Service Team Leader and Associate Team Leader(s) to ensure smooth work on the cash registers and will maintain attractive Customer Service displays and supporting the regional Customer Service vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Duties and Responsibilities • Provide excellent customer service. • Supervise all aspects of Customer Services/Front End operations • Ensure excellent customer service is provided to all guests. • Maintain excellent cash handling standards, follow and enforce cash handling procedures and policies • Perform all shift duties, as directed by team leadership • Participate in the job dialogue and disciplinary process of Team Members as appropriate • Maintain high productivity levels. • Enforce all safety and sanitation standards. • Understand why our products are different than conventional stores, and be able to explain to customers. • Attend all team and store meetings. • Uphold Whole Foods Market Standards. • Perform other duties, as assigned. Responsibilities & Qualifications Requirements and Qualifications • At least six months previous cash-handling experience • At least 1 year of previous customer service/front end experience • Able to effectively prioritize and successfully delegate • Strong leadership and motivational skills. • Able to work independently and meet deadlines. • Excellent analytical skills • Proven ability to successfully handle difficult customer services situations • Strong communication skills • The ability to work in a fast-paced environment, with a sense of urgency. • Strong basic math skills including proficiency in addition, subtraction, multiplication, division and percentages. • Able to accurately describe Whole Foods Market products, and explain why they are different • Able to perform physical requirements of position. • Able to learn proper use of baler (must be 18 years of age or older). • Able to work a flexible schedule based on the needs of the store, including nights and weekends as required.Working conditions • Standing and walking for extended periods of time, up to 8-10 hours. • Bending, stooping, and climbing. • Mental and physical dexterity. • Unassisted heavy lifting. • Use of box cutters. • Use of ladders. • Iteration of duties. About Us At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company. Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers. We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.

Job Title: Customer Service Assistant Company: Location: Boulder, CO Description: We are looking for a CSA to who is organized and multi-tasking, someone who has attention to detail, excellent time management and communication skills to perform general clerical duties along with, assisting customers via phone, email and fax. This person will be proficient with Microsoft Office Suite (Excel, Word, and Outlook) Previous customer service experience is a plus.

Job Title: Customer Account Representative Company: Location: Boulder, CO Description: Large corporation searches for Employee in Customer Service Department to join our team. Successful applicant will: * Assure first-rate client service to inquiries from policy owners, representatives and others chiefly by phone * Open and process correspondence * Draw up account analysis exemplifying insurance premium amount Level of proficiency required: * Perfect math, PC and calculator skills * Super communication skills * Knowledge of insurance policies and an understanding of company records and systems is an advantage * 1 year of online database maintenance experience and practice working in a similar position * Practice in usage of online communication facilities and knowledge of accounting, policy, billing and requests systems * Prefer high school graduate

Job Title: HR and Payroll Call Center Representative needed! Company: Location: Boulder, CO Description: **Please note this is a 6 month contact position** Description: Within the Employee Service Center, provides first-level support to employees, former employees, managers, field HR staff, and external callers by answering inquiries, resolving issues, and processing transactions related to Human Resources, Benefits and Payroll policies, procedures, programs and tools. Utilizes case management (CM) system to respond to requests from employees, managers, and field HR staff on HR or Payroll policies, procedures, and tools; processes information, data, transactions, and letters related to HR or Payroll data; escalates complex issues to second-tier subject matter experts; educates employees on how to use KM and other self-service tools; tracks customer contacts and inquiries in case management system; receives instruction, guidance and direction from others; conveys a professional, knowledgeable, helpful and conscientious approach. Requirements: 2 years in HR, Payroll, or in a call center environment - Strong computer skills in MS Office applications - Exceptional customer service skills - Organizational and multi-tasking skills - Ability to communicate clearly and concisely - Strong attention to detail and accuracy - Ability to problem solve - Ability to work in a team environment PREFERRED QUALS - Numerical aptitude/analytical skills - Knowledge of HR or payroll policies and processes - Ability to handle confidential issues with discretion - Familiarity with an HRMS or Payroll system - Bilingual in Spanish a plus

Job Title: Customer Service Representative Company: Location: Boulder, CO Description: Kidrobot is seeking an outstanding Customer Service Representative in its Boulder, CO office. Founded in 2002 by designer Paul Budnitz, Kidrobot is the world's premier creator of limited edition art toys and apparel. Kidrobot creates toys, apparel, accessories, and other products in collaboration with many of the world's most talented artists and designers. http://www.kidrobot.com Overview: Reporting directly to the Customer Service Supervisor, the Customer Service Representative provides outstanding customer service to both wholesale and ecommerce customers. Key Responsibilities: ?Deliver ?Best in Industry? customer service to both wholesale and ecommerce customers ?Work productively within a team of 3-4 people to ensure all responsibilities and deadlines are being met in a timely manner ?Ensure timely resolution to all email and phone requests from assigned customers and coworkers ?Function within multiple systems to ensure orders, returns, and transfers are entered precisely and processed in a timely manner ?Enter and maintain accurate customer master data ?Work closely with Finance, Sales and Operations teams to ensure quick order fulfillment ?Work with Customer Service Supervisor to deliver daily and weekly reports to the Operations Manager as well as senior management ?Other duties as assigned Qualifications: ?Bachelors degree preferred ?Customer service experience is required ?Computer savvy ? ERP experience, MS Office, especially Excel Please include a cover letter in the body of an email message and attach your resume as a doc or pdf. While enthusiasm is appreciated, please do not follow up with phone calls to our office or inquire about this position at any Kidrobot retail store.

Job Title: Customer Services Rep. - Position Available. Company: Location: Boulder, co Description: Part time or Full time positions are available for immediate hire. Set yourself up for success and work from your home office, part-time or full-time. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Boulder, Colorado Springs, Denver, Ft Collins, Pueblo, Rockies, Western Slope • Post ID: 4548250