Customer Service Jobs in Greenwood Village, Colorado

Job Title: Claims & Customer Service Associates Company: Rocky Mountain Health Mgmt./Health Plans Location: Greenwood Village, CO Description: Claims & Customer Service Associates We provide services for Rocky Mountain Health Plans and CNIC Health Solutions. Together, we provide innovative health plans and excellent customer service to individuals of all ages and business of all sizes. We provide a work environment that allows employees the opportunity for growth and that motivates us to develop to our full potential. Our mission is to excel in health care management. We look for people that value service to our communities, healthy lifestyles, innovation in health care, integrity and quality in their work. Job Description Review and process medical and hospital insurance claims for the self-insured line of business. This customer-oriented professional service representative responds to a variety of inquiries related to CNIC benefits and services. Requirements Requires claims processing and/or customer service experience. Two years formal education or the equivalent level of business experience, preferably in a healthcare environment, highly desireable. RIMS experience preferred. Apply at www.rmhp.org or https://careers.rmhp.org/ext/detail.asp?jobid=rmhmc09-061 (EOE/AA/MF/D/V)

Job Title: Customer Service Associates Company: Location: Denver, co Description: You believe customer service should actually serve customers. And you?ve learned that the secret to providing excellent service is all about offering answers AND respect. We couldn?t agree more. Respect - for your ideas, talents and goals - is exactly what you?ll find when you put your developed customer service and communications skills to work in our state-of-the-art, high-tech contact centers. Plus, all the training and support you need to succeed. Position Overview: Customer Service Associate ? efficiently and effectively resolve customer issues, questions and requests, related to billing, service outages/disruptions and maintenance scheduling. Apply online at: Customer Service Associates New Employee Orientation: It's important to your success that you become acclimated to our culture, our state-of-the-art Contact Centers and our industry in general. That's why we take the time to show you the ropes, complete with learning objectives that provide the necessary information to start successfully as a Customer Service Associates. Every our employee has access to valuable training and development opportunities, with resources for Contact Center Reps. Salary/Wage: DOE Status: Full-time, Temp/Contract Shift: Days • Location: Denver • Post ID: 4450994

Job Title: Customer Service Representative (Authorizer) Company: Home Buyers Warranty Location: Denver, CO Description: Description Home Buyers Warranty, the leader in the home warranty industry, is seeking SEVERAL experienced Authorizers in a high paced call center environment. These positions reside in Denver, Colorado.  Examples of just some of the day-to-day duties include: •          Analyzes and makes coverage determinations regarding warranty obligations and coverage. Must be able to read and understand a warranty contract and determine obligation.•           Defuses complicated situations to alleviate customer complaints while providing quality customer service. •           Evaluates technical diagnosis from the contractor. •           Informs homeowners and contractors about coverage determinations. •           Completes purchase orders accurately. •           Investigates diagnoses, resolves and authorizes payment of warranty claims. Requirements The qualified candidate will have a High School Diploma and excellent customer service skills. Previous call center experience is required. HVAC knowledge is a plus.  Qualified candidates must be able to attend 2 weeks of PAID training (Mon - Fri 8am to 5pm). After training, all shifts will include either working a Saturday or Sunday. All shifts are 40 hours per week, but part time evenings and weekends are open for discussion. We're seeking shifts from 5am to 9pm.  We offer a competitive salary and a full benefits package.  Please include salary requirements along with a salary history when applying.  LOCAL CANDIDATES ONLY. NO THIRD PARTY SOLICITATIONS.

Job Title: CALL CENTER CUSTOMER SERVICE REP Company: Adecco Location: Denver, CO Description: Will be calling individuals and gathering information for a special project. Will be entering information into computer so accuracy is a must. Hours for this position may change so all applicants must have flexibility with their work schedule.Ideal candidate will possess strong computer skills and great customer service skills. This position requires at least 1 year's experience working in a Call Center environment. All candidates must be able to pass criminal background check and drug screen.

Job Title: Customer Service Representative (230) Company: Express Check Advance  Location: Denver, CO Description: CUSTOMER SERVICE REPRESENTATIVE OPPORTUNITY Express Check Advance, LLC is an industry leader in retail financial services nationwide. Through over 120 locations across the country, we set the standard by helping consumers find solutions to their short-term financial needs while providing a superior level of customer service. This is accomplished through our highly trained, people-oriented associates who strive for integrity and excellence on a daily basis. ECA currently has a new opportunity for an ambitious, career-oriented individual to join our local branch team. Customer Service Representatives are responsible for contributing to the operational success of a specific ECA branch location. This includes working with fellow CSR’s under the direction of the Branch Manager so that the entire branch team achieves the company goals and is successful in: representing ECA in line with our corporate purpose and principles creating community awareness of our products and services executing local marketing initiatives educating customers on loan products, services and contracts conducting daily financial transactions achieving consistent branch revenue growth providing superior customer service Successful Customer Service Representatives are detail-oriented, driven by the achievement of measurable goals, and dedicated to their team’s overall success. Candidates should possess strong administrative, communication and computer skills. Previous experience in customer service, retail, finance, marketing, banking or collections is helpful but not required. All associates must have reliable transportation. Customer Service Representatives must be available for a 40-hour work schedule. The work schedule will often vary from week to week in order to best meet the branch needs, however CSR’s must be available for their 40 hours to fall anywhere from Monday-Friday, 8:00AM to 8:00PM and Saturday 9:00AM to 2:00PM. Working on a Saturday during a given week will result in additional time off between Monday-Friday to maintain a 40-hour schedule. We offer a compensation package that rewards the achievements of our associates, including a competitive salary, a defined bonus program payable monthly, and a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), Life, Paid Vacation, Paid Holidays and more. All training is provided. Candidates should submit their resumes referencing this ad to: Register to View , or mail to Attn: People Development, 5959 Shallowford Rd, Ste 405, Chattanooga, TN 37421; or fax to Register to View .  Printable application available at http://www.expresscheckadvance.com/App.doc Modify / Close Posting

Job Title: Convergys Hiring Customer Service Associates Company: Location: Denver, co Description: You believe Customer Service should Actually SERVE the customer. WE CAN RELATE. Check out our current jobs at www.convergys.com/careers See attached Westword ad for details. • Location: Denver • Post ID: 4529520

Job Title: Full Time Customer Service Agent Company: National Car Rental and Alamo Rent A Car Location: Denver, CO Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. Our Full Time Customer Service Agents work outdoors and provide superior face to face customer service at the time of rental. The Customer Service Agents are stationed at our "choice vehicle lot" and facilitatethe rental process, car selection, verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. They also pleasantly handle and resolve customer questions, comments, and complaints. The pay for this position is $10.00 per hour to start, $10.25 after 6 months and $10.50 after 1 year. Responsibilities: Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.Answer telephone in a friendly, helpful and prompt manner.Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.Assist customers within the queue to minimize any wait time and provide the most efficient service possible. Qualifications: Must be at least 18 years of age.High School Diploma or G.E.D. required.Minimum of 1 year face to face or over the phone customer service experience handling problem resolution, difficult customers and situations in a fast paced environment- work experience (can be non-concurrent) within the last 2 yearsA minimum of basic level experience and understanding of a PC and Microsoft Office Products required.Must be able to understand, read, write, and speak English.Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.  No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).Must be authorized to work in the U.S. and not require sponsorship now or in the future (e.g. H-1B Visa status).Must be able to work the following shift/schedule: Monday- Sunday from 3pm to 12 am. OR Monday-Sunday from 7am to 5pm. (With either shift your 2 days off will be 2 consecutive days)

Job Title: Inbound Virtual Call Center Agent Company: Location: Denver, co Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative! Currently hiring Aggressive Virtual Inbound TOP SALES PROS for all shifts. We are one of the nations leading virtual call centers and we are looking for talented people to expand our team! Do you like sales? Do you like to talk on the phone? Are you an aggressive go getter? If so, we want you. Our outstanding commission based structure will net you up to $50.00 per hour. As a commissioned based Sales Agent, you'll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Were super busy and searching for Top Sales Agents to join our team. For more information visit us at www.phoneblazer.com EOE Salary/Wage: up to $50 per hour Status: Full-time, Part-time • Location: Denver • Post ID: 4386124

Job Title: Customer Service Rep Company: Location: Denver, CO Description: Pacific Pulmonary Services JOB TITLE: Customer Service Representative REPORTS TO: Operations Manager FSLA STATUS: Non-Exempt Company Overview Pacific Pulmonary Services is one of the largest providers of home oxygen, sleep therapy and respiratory medications in the United States. We have more than 1000 employees dedicated to patient care and service. Our operations include 100 local service centers across 16 states, a pharmacy in Tempe, AZ, a sleep therapy operations center in Bakersfield, CA, a Customer Care Center in Lexington, KY, Reimbursement Centers in Brentwood, CA and Omaha, NE and our corporate administration and training center in Novato, CA. Why PPS? PPS has been growing for 30 years and we are continuing to expand and open new centers As we grow there are opportunities for advancement. We base our decisions and actions on the following values: putting patients first, integrity, teamwork, achievement, accountability and fun. Benefits include competitive compensation and performance incentives and a comprehensive benefits package including health and dental insurance, life insurance, 401(k) plan with matching and paid vacations. POSITION SUMMARY: The Customer Service Representative (CSR) is responsible for receiving, qualifying and processing all customer orders in conformance with company standards in a timely, efficient and accurate manner. The Customer Service Representative is an integral part of the success of each Pacific Pulmonary Services location. This is a highly visible position within the organization, offering opportunity for advancement. Build relationships with physicians, their offices, and other referral sources over the phone. Educate patients on the products and services that will best meet their needs. Continually update processes that will increase efficiency and effectiveness of patient care. Process data entry in a timely and accurate manner. MINIMUM QUALIFICATIONS: Minimum of one (1) year of prior experience in a customer service or office environment. Must possess strong organizational, customer service and communication skills with the ability to multi-task on an ongoing basis. We seek common-sense individuals who have the desire to help others and contribute to the growth of our business. Exceptional Customer Service attitude Ability to multi-task, and work in a fast paced environment Detailed oriented and Pacific Pulmonary Services is an Equal Opportunity Employer APPLY ONLINE AT: http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=PPS&cws=1&rid=17617

Job Title: Call Center Representative – Outbound Sales Team Company: Net Quote Location: Denver, CO Description: Call Center Representative – Outbound Sales Team – NetQuote Rapid growth has NetQuote expanding again.  We are looking for candidates with a successful outbound call center sales background who are ready to step into a fun and fast-paced setting.  NetQuote offers a casual, dynamic environment in LoDo near 16th Street Mall, Union Station and Coors Field. Key Responsibilities:·         Grow NetQuote’s account base through outbound calling and prospecting efforts·         Explain NetQuote products and services to interested agents.  Inform agents how we help them grow their business and improve their bottom line ·         Accomplish sales goals and performance metrics·         Continually provide feedback to sales management regarding customer needs and suggestions·         Support NetQuote’s company goals and values Required Skills and Experience: ·         Outbound sales experience in a call center or fast paced environment·         Documented track record of exceeding sales goals·         Strong influencing and closing skills·         Ability to manage multiple priorities within a fast-paced business environment·         Excellent communication skills·         Strong work ethic ·         Proficiency with Microsoft productsWhat we offer:·         Excellent compensation package that includes a strong incentive plan·         Career growth and educational opportunities  ·         100% company-paid benefits that start upon hire (include health and dental) ·         Awesome downtown Denver location with mountain and city views·         Free RTD Eco Pass ·         Discounted covered parkingBe part of a winning team!