Customer Service Jobs in Grand Junction, Colorado

Job Title: Customer Service Representative Company: StarTek Inc Location: Grand Junction, CO Description: IF SO, YOUR SKILLS MAY TRANSFER!!Do you enjoy providing great customer service but are looking for a career change with advancement opportunities and a great benefit package?  THEN WE MAY BE A MATCH FOR YOU! STARTEKCAREERS ARE JUST MORE FUN HERE!!We are looking for candidates who have a true heart for customer service!It's not WHAT we do that makes StarTek different; but rather, HOW we do it. We are able to deliver award-winning quality results through our people, processes, and passion. When you succeed, we succeed. We foster a culture of "recognizing possibilities". In our talent search this means we take the time to look for individuals who have a heart for customer service, a promise of employee contribution, and the potential to grow with our company. When you come on board, we then provide you with a full employee development program to include ongoing paid training, coaching, mentoring, and leadership experiences to help you reach your StarTek possibility with ease.Why all the talk about StarTek?Because more and more of the world's largest and best known companies are asking us to help them provide world class customer care services. StarTek's state-of-the-art inbound customer call centers and expert staff bring communications and professionalism to a whole new level. Need Proof?Just look to such prestigious business publications as Forbes, fortune Magazine, and Business Week. They've all recognized the way we care for our customers and employees and rank us as one of the fastest growing business process management companies in the world. Yes the world!Why work (and play) at StarTek?We believe that having fun at work keeps all of us excited about what we do: Caring for our customers. That's why we work so hard to make StarTek's well designed, first rate facilities such exciting and positive places to develop your career and make new friends. In our "work hard-play hard" atmosphere, your day may include teaching a customer how to program his new blackberry, resolving a text messaging billing issue, taking first place in the staff pie eating contest, learning the latest cell phone upgrade technology, or helping shave your supervisor's head for meeting your group goals! Suits don't suit you? No problem! Our comfortable business casual work environment keeps your attention on the job at hand. If you are looking to get on board with a company that's really going places, truly values employees, and helps people in the process, StarTek is what you've been looking for.StarTek Cares - We Protect You At StarTek, we offer a broad range of employer-sponsored benefits to support your financial and personal needs.•    Medical Plan •    Dental Plan •    Vision Plan •    Health Care and Dependent Care Flexible Spending Accounts •    Life Insurance •    Paid Time Off •    Paid Holidays •    Paid Overtime •    Excellent Employee Referral Program •    Employee Stock Purchase Program •    100% Employer Paid Employee Assistance Program with: o    Emotional, personal and stress-related concerns o    Marriage, Family and Relationship Problems o    Health and Wellness o    Chemical Dependency o    Elder and Caregiver Resources o    Convenience and Pet Services o    Legal Questions o    Financial Information POSITION OVERVIEW:This position is responsible for responding to customer inquiries and concerns. Explain company products/services and the ability to recommend various products/services to meet the customer’s needs. Ensures customers receive efficient and courteous service. Work is performed under direct supervision. Requirements: Job Duties and Expectations: •    Responds to customer inquires regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail. •    Utilizes computer/on-line guidelines in responding to customer inquiries. •    Informs customers about services available and assesses customer needs. •    Handles customer problems related to product function or the replacement of defective parts. •    Completes, processes, and maintains applicable paperwork and records. •    Gathers information, researches/resolves inquiries and logs customer calls. •    Handles disgruntled and dissatisfied customers in a courteous and professional manner. •    Strives to resolve customer issues on the first call without having to transfer callers. •    Follows escalation procedures as needed. EXPERIENCE:Requires 3+ months experience working with people and providing them with service such as retail or restaurant experience. Must be comfortable working on a computer and talking on the phone! Any previous call center experiences a plus!StarTek is an Equal Employment Opportunity /Drug-Free Workplace employer.

Job Title: Wanted: Customer Service Representative Company: Location: Grand Junction, CO Description: We are looking for talented clerical and office professionals, to do data entry and customer service. Pay is $15 to $18 an hour. Benefits include vacation, sick leave, insurance, and retirement package. If interested please contact me at Register to View Thank you.

Job Title: Customer Service Representative Company: Location: Grand Junction, CO Description: We are seeking a dynamic, hard-working individual to join our customer service team, located in our office. This position will drive and support our customer service standards of excellence. Pay is $13 per hour. If interested please contact me at Register to View Thank you

Job Title: Customer Service Rep. -Grand Junction-up to 19 hrs Company: Bank of the West Location: Grand Junction, CO Description: Provides high quality customer service by meeting the needs of customers in an efficient and friendly manner. Identifies sales and cross-selling opportunities. Performs routine office and clerical duties. Maintains operational quality and standards. Acts as the customers' first "point-of-contact" with the Bank.Position Accountabilities- Ensures positive public perceptions of the Bank by extending a courteous greeting and welcome to customers and visitors. Provides accurate and timely customer service. - Supports the Bank’s sales objectives and campaigns by cross-selling basic products, or by referring customers to other Bank employees responsible for closing sales. - Adheres to Bank’s security and audit procedures.- Protects the Bank's financial interests by controlling and balancing the assigned cash drawer and negotiable items received/disbursed. Maintains acceptable balancing record per established standards.- Processes customer transactions efficiently and accurately. Follow policies/procedures to minimize losses.- Answers telephone inquiries. Directs questions to appropriate Branch personnel. Responds to customer mail inquiries. Researches/resolves customer problems. - Performs routine office and clerical duties (i.e., filing signature cards; preparing bank bag for pickup; night deposit, ATM custodian, etc.).- Performs other duties as assigned.Job SpecificationsRequired Education or Equivalent Experience- High School or equivalent combination of training and experienceRequired Experience- teller or cash handling experience Field of Experience- Working knowledge of bank products and servicesAdministrative/Technical Skills- Customer service skills- Answers telephone and screens calls- Balance figures- Calculator- Filing and typing documents- Operate a ten-key adding machine- Perform math and analysis- Photocopier- Research information- Use fax machine- Detail orientation- Computer terminalPhysical Requirements- Sedentary Work: lifting a maximum of 10 pounds, frequent standing/walkingFlex Tellers can work up to 19 hours per week, depending on the business needs of the branch.

Job Title: Customer Service Representative Wanted Company: Location: Grand Junction, CO Description: Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. This is a full time position. If interested please contact me at Register to View Thank you

Job Title: Insurance Agency - Customer Service Representative Company: Location: Grand Junction, CO Description: Local Insurance Agency increasing customer service staff. Looking for a P C CSR who is a team motivated individual with excellent communication computer skills. Position requires quoting, processing changes with endorsements, invoicing, working with carriers while advising existing clients and new business. Insurance experience is not mandatory. We offer an excellent benefit package for the qualified candidate.