Customer Service Jobs in Stockton, California

Job Title: Customer Service Associate - Receptionist Company: Location: Stockton, CA Description: Customer Service Associate / Receptionist Description Purpose of Your Job Position: As a Consulate Health Care Customer Service Associate, you are entrusted with the responsibility of caring for our residents, families, coworkers, visitors, and all others; as well as demonstrating in all interactions, the five core values of Compassion, Honesty, Integrity, Respect, and Passion. The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. You are entrusted to provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results. Job Functions: As Customer Service Associate, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible in representing the company in a positive manner while greeting visitors, answering telephones, and directing calls. Works in close coordination and cooperation with all areas of the facility relative to providing quality customer service on a consistent basis. Also provides clerical support to staff as needed. No direct supervisory function. This job description does not list all the duties of the job. You may be asked by the supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description at anytime. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. Duties and Responsibilities: - Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures. - Operate paging/telephone system as required. - Answer telephones; determine nature of call and direct caller to appropriate individual or department. - Receive request from within the facility and locate personnel through paging system. - Receive inquiries and release information in accordance with established policies and procedures. - Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc. - Greet visitors. Direct to appropriate office and/or resident room, with tact and courtesy in a professional, positive manner. - Give directions/information to visitors, guests, residents, sales representatives, etc. - Offer beverages to visitors waiting for administrative personnel, as appropriate. - Issue and collect identification badges as representatives sign in/out. - Report suspicious persons/information to supervisor immediately. - Receive, sort, and distribute mail as directed. - Operate computer, copier, office machines, etc., as directed. - Assist department directors in administrative matters. (i.e., typing reports, correspondence, etc.) - Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director. - Agree not to disclose resident�s protected health information and promptly report suspected or known violations of such disclosure to the Executive Director. - Report any known or suspected unauthorized attempt to access facility�s information system. - Accept job applications and forward to appropriate department heads. - Organize work to be addressed by receptionist on other shifts. - Announce emergency codes and instructions over public address system required. - Attend inservice training sessions and other facility meetings, as directed. - Embrace the five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into one�s daily job function. - Demonstrate respect and compassion in every interaction. - Conduct oneself with the highest degree of honesty and integrity in every interaction. - Demonstrate a passion for caring as evidenced by interaction with co- workers, residents, families, and visitors. - Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility. - Follow all established safety procedures and precautions when operating office equipment. - Report equipment malfunctions or breakdowns to your supervisor as soon as possible. - Follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work-related injuries and illnesses. - Ensure administrative supplies have been replenished in work areas as necessary. - Ensure that work/assignment areas are neat, clean, and office equipment is covered before leaving such areas on breaks, end of workday, etc. - May be trained and assigned to perform the Customer Care Liaison duties as needed. - Perform other duties, as assigned. Resident Rights: - Maintain the confidentiality of all resident care information including protected health information. - Report known or suspected incidents of unauthorized disclosure of such information. - Knock before entering a resident�s room. Requirements - Customer Service Associate / Receptionist: Working Conditions: - Works in office areas as well as throughout the facility and its premises. - Moves intermittently during working hours. - Is subject to frequent interruptions. - Is subject to hostile and emotionally upset residents, family members, visitors, etc. - Works beyond normal working hours, weekends and holidays, and on other shifts as necessary. - Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). - Attend and participate in continuing educational programs. - Communicates with nursing, and other department personnel. - Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants. - Is subject to pressure from multiple/emergency calls. - Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and AIDS and Hepatitis B viruses. - May be subject to the handling of and exposure to hazardous chemicals. Experience: - Must possess general knowledge of and demonstrated skills in general office procedures. - Knowledgeable of proper procedures for handling confidential information. - Demonstrated organizational skills. Specific Requirements: - Must be able to read, write, speak, and understand the English language and possess good communication skills. - Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. - Able to project a professional appearance. - Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public. - Must be knowledgeable of administrative practices, procedures, and guidelines. - Must possess a cheerful personality and be able to work harmoniously with other personnel. - Must possess the ability to minimize waster of supplies, misuse of equipment, etc. - Must be able to follow written and oral instructions. - Must be able to effectively use a 10-key calculator. - Must not pose a direct threat to the health or safety of other individuals in the workplace. - Must possess a typing proficiency of 50-60 words per minute. - Working knowledge of computers. Physical and Sensory Requirements: (

Job Title: Searching for a CSR Company: Location: Stockton, CA Description: We are seeking a Customer Service Representative to work with our overall customer service, front desk tasks, and incoming phone call distribution. Main Responsibilities: * Provide customer service support to the sales, marketing and admin departments on daily basis * Create inventory and sales reports in MS Excel using data from a variety of sources * Answer and distribute incoming calls * Ensure that the client is not only satisfied; but impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to multi-task effectively and have a great attention to details. * Handle flow of paperwork and work with accounting on invoicing and shipping problems Qualifications: * Good communication and customer service skills * 1 year of experience or similar experience desired * Advanced computer proficiency required with MS Excel and Word * Comfortable working in a fast paced environment * Ability to handle multiple tasks and meet deadlines * Reasoning ability to solve practical problems

Job Title: Customer Account Representative Company: Location: Stockton, CA Description: Large company searches for Employee in Customer Service Department to become a member of our team. Successful seeker should: * Assure excellent client service to orders from policyholders, representatives and others chiefly by phone * Get and handle correspondence * Draw up account analysis exemplifying insurance payment activity Skills required: * Super mathematics, computer and calculator abilities * Excellent communication experience * Experience in operation with insurance policies and an understanding of company circulation of documents and of how the system works is a pluse * One year of online database maintenance practice and experience working in identical position * Practice in using online communication tools and usage of accounting, policy, billing and requests systems * Preference to high school graduate

Job Title: Customer Service Associate Company: Location: Stockton, CA Description: Daily duties include but are not limited to: Answering incoming customer calls as on dept. requirements, service level, rules. Implementation account service administrative jobs. Analyzing system problems; escalating calls when required. Helping field agents with set up and maintenance work of patent computer software. Investigating payment date to discover problems produced by un-posted and/or missing payments. Providing technical support by email and phone to customers participating in diagnosing, troubleshooting and repair work. Education, Certifications, Experience and other requirements: Fluency in English is a must. General software skills, including Microsoft software, Email, and Internet. Great phone etiquette. Great written and verbal communication abilities. Strong organizational and comprehensive follow-up skills are demanded. Devoted to client satisfaction. Must be capable of training, teachable and reliable. Must be able to perform multitask operation. A strong longing to learn and make a important contribution. Must be ready to have flexible work hours.

Job Title: Customer Service Representative - Urgent Vacancy Company: Location: Stockton, CA Description: This is a wonderful chance for everyone to get to know the Consumer Finance Business and get knowledge that you will be able to use for a life anywhere your travels bring you. ABILITIES AND DEMANDS: - Outgoing Personality - General Office Experience Preffered - Customer Service Qualification - Super Telephone Skills - Data Entry and Typing Experience - PC programs and Internet Skills - General Mathematics and Grammar Skills. In case you have the above listed qualities and experience and prefer acting in a bustling atmosphere with a lot of customer interaction then you will enjoy this activity.

Job Title: Customer Service Representative Company: UniFirst Location: Stockton, CA Description: Are you a “people person” who loves delivering outstanding customer service? We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to ·        Handle telephone inquires and taking orders over the phone ·        Data entry ·        Provide inside support to sales representatives ·        Help resolve any customer issues regarding their account ·        Process credits and exchanges ·        Collection of Accounts Receivables ·        Receive "walk-in" customers, i.e. show samples, measure, take orders ·        Assist in various telemarketing projects         Job Requirements : The chosen individual will posses strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.

Job Title: Customer Service Rep Company: Location: Stockton, CA Description: ABOUT US We are a successful high-tech, industry leading company that specializes in online dating, webcam and mobile communities. Located in Stockton, CA we have been in business since 2002. This is a fantastic opportunity to work for a great company located in the San Joaquin Valley. Very few companies can compete with the knowledge and technical skills of our company without being located in the Bay Area. JOB DESCRIPTION Provide customer support to our large online member base. This includes responding to tickets and addressing the needs of our customers. Applicants must have a good driving record, be dependable, hard working and trustworthy. Offices are open 7am ? 12pm, Monday ? Sunday. This position will require some evenings and/or weekends. RESPONSIBLITIES ? Respond to customer inquiries by researching status of open tickets and replying in a timely manner. ? Interact with different billing processors ? Generate daily and weekly reports ? Interact with other departments to ensure that all questions/concerns have been resolved. ? Provide customer service support for all company sites via email and telephone ? Assist Supervisor in any assigned projects or day to day operations as needed ? Internet savvy, HTML ? Typing at least 40WPM, Good Spelling, Grammar, Punctuation BENEFITS ? Health Benefits ? 401k and Profit Sharing Opportunities ? Paid Time Off (Vacation & Holidays) ? Friendly & Fun work environment APPLYING FOR THE POSITION ? Salary or wages depending upon experience and level of knowledge ? To apply for this position, please provide a cover letter, and resume. EQUAL OPPORTUNITY EMPLOYER We value diversity in the workplace and will not discriminate against any prospective or current employee on the basis of gender, ethnicity, sexual orientation, physical ability, or religious affiliation.

Job Title: ***Customer Service Rep*** Company: Location: Stockton, CA Description: Very Busy Office is looking for a HIGHLY ENERGETIC customer service rep. Bilingual a PLUS Spanish/English No experience is required but preferred We will train the right candidate If you like to be busy all day long, this is the right place for you. We will be conducting interviews this Saturday from 10 am to 4 pm (SAT March 13th) Send your information and/or resumetoday to get an interview on Saturday.

Job Title: CSR - Call Center Company: Location: Stockton, CA Description: Experienced Customer Service Representative needed! Candidate will work in business development area of firm. - Duties will include - - Taking inbound and outbound calls - - Must have excellent communications, verbal and written skills - - Be proficient with Excel, Outlook and Word - For further details email: Register to View

Job Title: Insurance-Customer Service Representative Company: Location: Stockton, CA Description: We are looking for a HIGH ENERGY AND POSITIVE INDIVIDUAL who is great with people, a real team player. We are a small sized insurance agency office located in Tracy CA that needs a full/part time dynamic individual to assist our growing agency. We represent one of the largest insurance carriers in the nation-Farmers Insurance Group. Insurance sales and experience helpful but not necessary. A property/casualty insurance license is preferred. Bi-lingual in Tagalog language is a real plus. We are an equal opportunity employer with competitive wages. Skills and requirements: Excellent verbal and written communication skills Strong and accurate PC skills HIGH ENERGY INDIVIDUAL Must be able to cross-sell multiline insurance products after training. (if not sure of term, google it) Must be able to pass the California State Department of Insurance exam within 60 days of hire Please provide a cover letter stating why you think you'll be a good fit for this position, also attach your current resume. Email address is : Register to View