Customer Service Jobs in Santa Barbara, California

Job Title: Customer Service Representative (Up to $15/hr. or More) Company: Location: Santa Barbara, CA Description: Great opportunity for motivated, articulate, customer service representative. Earn up to $15/hr. plus health benefits working a flexible schedule in a clean, comfortable, fun work environment. Specifically, we need responsible, reliable, intelligent applicants who need to make good money and want the potential to go someplace in life. No experience necessary and we provide training. Please email us with your contact information and the hours you would be available for to work each week. Or, you may call us and leave a voicemail with that information at Register to View . We will call you back and bring you in for an interview. If you are hired, most likely, we would prefer you start sooner than later. Also, looking in particular for evenings and weekends. Possible extra money for these shifts. Thank you in advance for your interest.

Job Title: Seeking Experienced Customer Service Representative- Part Time Company: Location: Santa Barbara, CA Description: We are looking for an experienced, motivated and dependable full-time Customer Service Representative to service our rapidly growing subscriber base. We are the leading online marketplace for foreclosure properties and help investors and home buyers find below market buying opportunities in today's dynamic housing market. Job Description: You will be a front-line telephone representative, in charge of delivering exceptional customer service to subscribers. Job duties include processing new orders, website support, answering customer questions regarding products and services, processing cancellations, and ensuring customer satisfaction. We are seeking an candidate who will bring a positive attitude, enthusiasm, and fresh ideas to the team. Job Requirements: ? Previous Call Center Experience Required ? Excellent communication skills ? Must be motivated, outgoing, and have a positive attitude ? Ability to analyze and resolve customer issues ? Strong telephone presence ? Strong typing, internet and computer skills ? Dependability and punctuality is a MUST This position is part time, starting at 24 hours per week between 6am-4pm, M-F. There is potential for additional hours in the future.

Job Title: Customer Service rep. Company: Location: Santa Barbara, CA Description: Atlantic Aviation is seeking an energetic, outgoing personality for our front desk! Applicant must be computer literate. Knowledge of Microsoft Word, Excel and Windows XP a plus. Applicant must be good at multitasking! The job requires a multitude of tasks such as answering phones, making hotel car and catering reservations, checking pilots in/out and taking care of any other needs they may have. Some knowledge of aviation also a plus. Please come in to our office to pick up an application, we are located at 404 Moffet Place in Goleta...just a few buildings down from the Santa Barbara airport. Looking to hire someone immediately!

Job Title: Customer Care Representative I (Deckers Outdoor Corporation) Company: Location: Santa Barbara, CA Description: Deckers Outdoor Corp., builds niche products into global lifestyle brands by designing and marketing innovative, functional and fashion-oriented footwear, developed for both high performance outdoor activities and everyday casual lifestyle use. Currently, the Company offers five primary product lines under the following recognized brand names: Teva® ? high-performance sports sandals and rugged outdoor footwear; Simple® ? innovative shoes that combine the comfort elements of athletic footwear with casual styling; UGG® ? authentic sheepskin boots and other footwear; Tsubo®? contemporary footwear incorporating fashion, function and maximum comfort; and Ahnu. As Deckers continues into the future, it strives to be the premier lifestyle company that facilitates and develops innovative, top quality branded products. Deckers Outdoor Corp. was named one of Outside Magazine?s Best Places to Work 2009! Job Title: Customer Care Representative I (Temporary to Permanent position) Location: Goleta, CA Summary: This position is responsible for providing courteous, friendly and efficient customer service when processing orders and answering questions; from inbound calls as well as inside sales calls. This employee will be the point of customer contact for general inquires such as product knowledge, pricing and shipping questions. Main Responsibilities: ? Answers inbound calls from dealers, sales representatives, and in house departments in order to assist and research various questions in a timely manner ? Processes orders for dealers and sales representatives ? Continually advances product knowledge through required perpetual training and self motivated training ? Works as a team member to achieve inside sales goals ? Assists other department Customer Care Representatives on daily projects as required. ? Adheres to policies regarding modification, cancellation, or return of any order in an effort to maximize profitability of the company ? Adheres to department policies Education/Experience/Requirements: ? Bachelor?s degree preferred. ? 1-2 years related experience; or equivalent combination of education and experience. ? Proficient in Microsoft Office Applications ? Excellent verbal and written communication skills ? Problem solving abilities ? Highly motivated, a team player and motivated self-starter ? Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities ? Ability to multi-task in a fast paced environment Resumes can be sent to: Attn: Human Resources Register to View

Job Title: Experienced Customer Service Representative Company: Location: Santa Barbara, CA Description: We are looking for an experienced, motivated and dependable full-time Customer Support Representative to service our rapidly growing subscriber base. We are the leading online marketplace for foreclosure properties and help investors and home buyers find below market buying opportunities in today's dynamic housing market. Job Description: You will be a front-line representative, in charge of delivering exceptional customer service to subscribers by telephone. Job duties include processing new orders, website support, answering customer questions regarding products and services, processing cancellations, and ensuring customer satisfaction. Candidates must have prior customer service experience and bring a positive attitude, enthusiasm, and fresh ideas to the team. Job Requirements: ? Previous Customer Service Experience Required ? Excellent communication skills ? Must be motivated, outgoing, and have a positive attitude ? Ability to analyze and resolve customer issues ? Strong telephone presence ? Strong typing, internet and computer skills ? Dependability and punctuality is a must ? This is a FULL TIME position.

Job Title: Customer Service Manager Company: Sonos, Inc. Location: Santa Barbara, CA Description:  About Sonos, Inc. It is no surprise that all of us at Sonos are die-hard music fans. We too love to listen to salsa in the kitchen, techno in the office and rock in the garden. Which is why we worked so diligently and passionately to create the Sonos Digital Music System. It sounds great, looks amazing and works the way it should - easily and intuitively. We hope you'll agree. When we set out to create a digital music system that would revolutionize the way people listened to music in their homes, the first thing we did was to recruit the best and the brightest. At Sonos, you'll find experts from every discipline - consumer electronics, software, networking, and professional audio, combined. They came to Sonos with product resumes that would make any company proud, including everything from LCD remote control devices and Internet mail to Web authoring tools and a synthesized grand piano. And, because it takes a truly Herculean team effort to make truly great products, our software developers work side by side with audio engineers, hardware engineers, industrial designers, and usability engineers. It's not a common occurrence - so we've been told - but we have proof that it works. Come help us fill every home with music. Job title:                     Customer Service ManagerLocation:                    Santa BarbaraTravel:                        10%                          For the right individual, Sonos will offer relocation reimbursement to our Cambridge, MA or Santa Barbara, CA offices. General Summary:The Customer Service Manager is responsible for managing all facets of the Technical Support team in both AMPAC locations (Cambridge MA and Sana Barbara CA) as well as the Sales Operations team (Santa Barbara CA) and will provide tactical and strategic leadership and direction for the delivery of post-sales services and support to clients/customers. The primary responsibility of the Customer Service Manager to manages all facets of customer retention, interaction, and customer satisfaction. The right candidate will have experience and passion in a customer facing environment and technical support environment.  If you love music, solving challenging software problems and doing things the right way every time, wed like to talk to you! Your main duties and responsibilities: Responsible for managing day to day issues and all facets of the AMPAC Technical Support Tier 1 and Sales Operations (SOPS) functions. Work closely with EMEA Customer Service Manager to ensure all Tier 1 and SOPS process and procedures are well aligned between each team and that defined organizational goals and objectives are met. Work closely with WW Tier 2 Manager to ensure adherence to escalation procedures and information flow from Tier 1 to Tier 2. Maintain concise and relevant metrics that illustrate team performance. Adjust internal procedures as required to maintain defined level of performance.  Analyze and document, procedural opportunities within the team. Ensure content resources are well maintained. Proactively review customer inquiries for completeness and accuracy Ensure customer satisfaction (NPS goals) through end-to-end management of each service request. Ensure follow-up with the customer until issue is resolved Provide feedback and make recommendations to management on process improvements, technology, training requirements, etc. that will improve customer satisfaction or reduce cost of support. Demonstrate customer relations skills and maintain a positive company image during all interactions with the customer. Maintain leadership qualities during all escalation situations. Acquire and maintain a high level technical expertise and knowledge about new versions and products. Develop goals and objectives for the team. Maintain regular communications with employees. Identify training and resource needs that will maintain customer satisfaction, and technical expertise of the team Assist with the development and training of new and existing support staff.Experience and Skills: A minimum of 7 years experience in providing Management of a Technical Support organization, including help desk and/or customer call center or logistics environment; previous experience in a hi-tech environment, ideally B2C and B2B businesses. Must demonstrate strong leadership and management skills Must have practical experience with relevant systems and tools. Must demonstrate strong written and verbal skills. Must be able to convey and demonstrate adherence to Corp values, goals, and objectives Must have ability to assess and provide proactive advice or solutions to complex issues. Must demonstrate the ability to manage through difficult customer escalations and demands. The ideal candidate is a decisive, action oriented individual who takes ownership of open issues and who has the ability to interface successfully with interdepartmental teams/management Must demonstrate strategic thinking and be able to adopt to existing procedure as well as define and recommend improvement procedures and corrective action Must be able to supervise the activities of others or group based projects Must have ability to assess and provide proactive advice or solutions Will have an affinity and passion for new technology, wireless digital consumer products, all things electronic, digital audio Must be a team player who also works well independently The right candidate will thrive in a small, start-up office. Must have excellent communication skills. Sonos is a privately held startup that has created the Sonos Digital Music System, the first and only multi-room digital music system with a wireless, full-color LCD screen controller. By partnering with music services such as Napster, Pandora, Rhapsody, SIRIUS and more, Sonos gives music lovers instant plug-and-play access to millions of songs that can be enjoyed all over the house. The Sonos Digital Music System has won a number of industry awards including the 2005 CEA Innovations Best of Audio Award and 2006 Wall Street Journal Technology Innovation Award for Consumer Electronics. We are headquartered in Santa Barbara, CA with offices in Cambridge, MA; Hilversum, Netherlands; and Penang, Malaysia. Keywords: Customer Support Manager

Job Title: Call Center Agents Company: Location: Santa Barbara, ca Description: Our Call Center Representatives are all Independent Contractors who work virtually, calling thru our online system. We offer hourly compensation + bonuses. GreatLeads is an established company with many agents doing this very sort of work. Qualifications to become a GreatLeads LLC Call Center Representative: Desire to work hard and have fun Great attitude always! Proficient in Online Applications, Excel, and Email Must be fluent in English Must have a quiet, uninterrupted work environment Must be willing to work more than 24 hours per week Must have Previous Sales or New Business Development Experience Apply online http://www.greatleadsllc.com/rep-positions.html Salary/Wage: $15-25 per Hr Education: HS or better Status: Full-time, Part-time, Temp/Contract Shift: Days • Location: Virtual • Post ID: 1551656

Job Title: Customer Service Rep Company: Location: Santa Barbara, CA Description: Seeking a customer service rep. Passion for photography required. FT position.Wage DOE Email resumes only

Job Title: Customer Service Representative Company: Location: Santa Barbara, ca Description: Our offices need customer service notification representatives who are motivated self starters, organized, detail oriented, accurate, trainable, idea driven, and enthusiastic with at least some experience in customer service or administrative support. We provide residential and commercial telecommunications options, and this position works only with customers who are already clients. Notification representatives alert users as to account status and make recommendations based on analysis of customer usage. Typical Duties: Answer calls and correspondence from service users Identify, propose and implement improvements to customer service procedures. Enter all calls and follow-up in call tracking database. Organize and maintain the company filing system. Respond to email inquiries. Prepare reports. Complete other tasks as assigned. Excellent communication skills and a pleasant disposition as well as the ability to communicate ideas and concepts through telephone, written communication, individual conversations, and business correspondence. Starts at $16 hour plus incentive based on productivity Salary/Wage: Starts at $16 hour plus incentive based on productivity Education: None Specified Status: Full-time • Location: Santa Barbara, Ca • Post ID: 1574771

Job Title: Quality Assurance Manager / Call Center Floor Supervisor Company: Location: Santa Barbara, CA Description: We are looking for a new team-member who is highly motivated, responsible and has a positive attitude. Responsibilities would include: - Monitor and grade calls - Counsel and discipline sales representatives - Help create a quality assurance program - Supervise sales floor Desired Skills: - Highly organized and efficient - Proficient in Microsoft Excel - Experienced with discipline and counseling Schedule is: Tuesday, Wednesday, Thursday, Friday - 12:00pm-9:00pm Saturday - 9:00am - 6:00pm Sunday, Monday - OFF We are a well-capitalized start-up company and we're looking for a team-player who is looking to grow with us. Our founders have an amazing track record of turning start-ups into VERY successful businesses. This is a great opportunity and is a position that will grow as our company grows. We are in a great location in downtown Santa Barbara. Please e-mail if interested. . .thanks!