Customer Service Jobs in San Francisco, California

Job Title: Romanian Translator/Customer Service Agent Company: Location: San Francisco, CA Description: Romanian Translator/Customer Service Agent FriendFinder Networks, a top 100 most visited website has an opening for a Romanian Translator/Customer Service Agent for our Sunnyvale Office. If you want to be part of a company that is now one of the most trafficked websites in the world, then FriendFinder Networks is the place for you. Take the initiative and submit your resume today. You will never know until you take the challenge and submit your resume for a career opportunity of a lifetime. Job Requirement:

Job Title: Customer Care Representative Company: Location: San Francisco, CA Description: Customer Care Representative Job Responsibilities Quality Assurance: ? Verification of consumer intent using computer and phone resources Telemarketing: ? Making inbound and outbound customer service calls ? Transferring calls to prospective buyers Research: ? Assist in determining innovative ways to improve an ever-evolving system ? Reporting and monitoring call performance Other: ? Assisting other members of the voice and marketing team. Requirements: ? Enthusiastic about making 200+ outbound calls per day ? Computer literate ? Customer service and problem solving skills ? Excellent verbal and written communication skills ? Previous telemarketing or sales experience is a plus ? Able to prioritize tasks and work with a team ? Dependable and able to consistently commit 36 hours a week About Us: In operation since 2001, Potrero Media Corporation is a leading performance-based marketing agency specializing in search marketing, lead generation and online publishing services. http://www.potreromedia.com Contact Us If you are interested, please send us an email with your resume and schedule of availability.

Job Title: Customer Service Representative in Reservations Company: Location: San Francisco, CA Description: Do you like a fast paced work environment? Do you enjoy travel and tourism? How about working with an international team? Are you a quick thinker and a born problem solver? Do you like to see your efforts rewarded? Do you see yourself in a position where your ideas and suggestions can actually be implemented? If you?ve answered yes to the majority of these questions, then please read on! Our sightseeing tour company, Extranomical Adventures Inc, is looking to hire a Customer Service Representative to become an active member of our reservations team and also provide administrative support to the office. Here is a summary of the position and what we are looking for: Customer Service Representative in Reservations Reservations duties include but are not limited to: ? Correctly answer phone calls, emails and in-person questions from customers concerning our tours and services. ? Book, process and confirm phone and internet reservations and counter sales. ? Process customer payments. ? Correctly reserve and confirm additional services. ? Monitoring daily tour pick ups, and trouble shoot any pick up problems. ? Provide superior customer service and product knowledge. ? Create and monitor driver pick-up lists. Administrative Support: ? As part of the reservations team, you also need to take on some administrative duties - the bulk of admin assistance will include, and of course, is not limited to: filing, errands, phone call screening, internet research, message follow up. ? You also need to coordinate and assist with various projects. We are looking for a ?can do? person who has great problem solving skills. We want to be able to hand you a project and know that you can and will get it done. Skills required: ? Advanced Microsoft Office ? Word and Excel a must, Access preferred! ? At least 2 years customer service and admin experience. ? Inbound phone answering and sales experience ? Must be confident on the phone! ? Must be phone and counter sales friendly - Reception or front desk experience a big plus. ? Advanced email and Internet skills. ? A born ?organizer.? ? Be a problem solver, think out side the box, and can think quickly under pressure. ? Must be able to multi task & work well in a fast-paced office environment. ? A pleasant happy personality with a positive attitude (very important!). Our company operates 7 days a week, 6am to 10pm. Thus we need a candidate that is flexible with hours and aware of the fact that working at a tour company means to occasionally work overtime, public holidays and weekends. In return we are quite accommodating with our scheduling and time off, and offer a yearly performance based bonus and excellent benefits, including Medical, Dental and Vision Insurance. Candidates also get to ride on all our tours and discounts at wineries! We offer a competitive hourly wage DOE plus overtime. JOBS NOW! Program qualified applications encouraged! TO APPLY Please fill out the following online questionnaire: http://www.extranomical.com/customer-service-rep-interview-questionnaire.php To find out more about our company visit our website http://www.extranomical.com Please do not call as we need to reserve our phone lines for customers making reservations. Thank you for your cooperation. Happy job hunting!

Job Title: Scheduling and Customer Service Coordinator Company: Location: San Francisco, CA Description: The Sliding Door Company is a leading manufacturer of high end, interior glass sliding door systems. This is an opportunity for a highly motivated person to become our Scheduling and Customer Service Coordinator. You should be an outgoing, can-do employee who can wear multiple hats with sleeves rolled up on occasion. Our office is a fast paced but very fun environment and we are excited to expand our team. Primary Responsibilities: This full time position works directly with the installation company to schedule measurements, installations and service calls. This person will also handle all customer service calls related to installation, answer status inquiries, offer technical assistance, and will provide sales support while working out of our new San Francisco showroom. Requirements: Meticulous attention to detail Top notch work ethic Excellent written and verbal communication skills The ability to work as part of a team Strong knowledge of Excel, Word and Outlook Please visit our website at www.slidingdoorco.com to learn more about the company before you apply. Only resumes with cover letter will be considered. Please email Register to View with resume and cover letter. We look forward to hearing from you!

Job Title: Sales/Customer Service Manager Company: Location: San Francisco, CA Description: MAIN PURPOSE OF JOB: NeilMed Pharmaceuticals, Inc. is looking for a dedicated and enthusiastic Customer Service Sales Manager to join our Santa Rosa Corporate Headquarters. This is a fantastic opportunity for a ?go-getter,? and highly motivated Sales Manager who is interested in joining the industry leader of sinus rinse in the North Bay. Under general supervision, this position manages the Customer Service operation at NeilMed?s Santa Rosa Headquarters. The essential job functions are to manage all aspects of the inside sales/customer service team, and manage tactical goals and sales objectives to help grow the business. JOB DUTIES/RESPONSIBILITIES ? Oversee day-to-day customer service activities: including customer service calls, follow up, and complaint handling. ? Responds to escalated customer complaints timely. ? Effectively manage a team of up to 8-10 customer service representatives, while ensuring that they meet or exceed productivity and quality objectives. ? Be a driving force to the CS team in achieving success in meeting sales goals for both retail and wholesale customers. ? Cold calls to wholesale customers, physicians, and pharmacists. ? Encourage open communication and constructive learning within the department. ? Work closely and manage the tradeshow coordinator in planning and daily activities. REQUIREMENTS KNOWLEDGE / EDUCATION ? Bachelors degree required in related field ? MS OFFICE ? BILINGUAL in Spanish a PLUS!!! JOB EXPERIENCE ? Minimum of 8-10 years of related sales management experience. SKILLS/COMPETENCIES ? Must have excellent verbal and written communication skills ? Supervisory experience required ? Ability to work in a fast paced environment with changing priorities ? Advanced knowledge of MS Office ? Ability to effectively handle escalated customer issues ? Project management experience is helpful ? High degree of demonstrated professionalism, must use good judgment and discretion ? Ideal candidate will be enthusiastic, dynamic, detail oriented, and extremely organized PHYSICAL REQUIREMENTS ? Walking up and down stairs, bending, and standing for limited periods of time ? Extensive use of keyboard and phones ? May be required to lift to 25 lbs. COMPENSATION ? Commensurate with experience. Hiring Organization: NeilMed Pharmaceuticals, Inc.

Job Title: Customer Service Representative- Full Time- Immediate Start Company: Location: San Francisco, CA Description: Position: Customer Service Representative Qualifications: -Must have good phone etiquette -Basic computer skills -Ability to multi-task -Great interpersonal and communication skills -Call-center experience a plus!! Job Description: You would be working in a call-center environment (inbound and outbound), assisting sales agents and merchants in the field with billing, minor trouble shooting of POS systems, supply orders, and general questions. This is an entry level position. Training will be provided. This is a full time position. Please email resume if interested. Compensation: $11.50/hr to start + Medical/Dental after 3 months probationary period.

Job Title: CALL CENTER AGENTS/TELEMARKETERS NEEDED! Company: Location: San Francisco, CA Description: Immediate need for customer support/telemarketing seeking great working environment, and awesome opportunity. Dedication, high energy, and drive will be keys to success in this growing, stable organization. Will be responsible for outbound calls to client base and non-client base homes, calling current and prospective clients to discuss questions or challenges regarding their heating and air-conditioning services and setting up appointments and quotes for potential work or replacements of units to be done. Great benefits. Apply for this great position as a customer support/telemarketing today! This customer support/telemarketing Position Features: ? great working environment ? awesome opportunity ? professional If your an eagle ready to fly with a great company, send your resume today!

Job Title: CUSTOMER SERVICE MANAGER (LAUREL HEIGHTS DE NOVO) Company: Union Bank Location: San Francisco, CA Description: Title: CUSTOMER SERVICE MANAGER (LAUREL HEIGHTS DE NOVO)Location: CALIFORNIA-SAN FRANCISCOInvest in your career. Invest in your future.At Union Bank, our people are our greatest asset. We are one of the largest banks in California with a longstanding reputation for professional training and career development. In addition to investing in our employees, Union Bank has established a generous community reinvestment program that works to uplift communities and watch them grow. We invest in a diverse workforce as our employees come from many different backgrounds, bringing with them different experiences and perspectives. Union Bank is nationally recognized for being ranked among the top ten companies for diversity in the workplace.Become part of a team where community, diversity, and exceptional service are part of everyone's job. Invest in you!Manage operations of the branch. Ensure that operating procedures are being followed, and provide guidance and training to branch personnel on operating problems, handling of exceptions and adjustments. Ensure that operating losses are minimized by adhering to policies and procedures of the bank. Ensure that reports and performance reviews are processed in a timely manner. Provide quality customer service at an excellent level. Attain optimum efficiency and productivity in customer service by managing resources and analyzing branch activity. Develop and participate in customer retention program by making customer retention calls regularly, both in person and/or by telephone contact. Ensure that customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved at the branch level to the customer's satisfaction. Promote sales referrals by demonstrating leadership and sales culture. Establish and provide training necessary to perform the job effectively in the technical and product knowledge. Provide cross-training opportunity and direction for skill and career development. Encourage attendance and participation in bank's training programs and teller certification programs. Create enthusiasm and good morale through effective teamwork and communication with staff. Encourage staff to recognize sales opportunities to cross-sell other bank products. Monitor and control personnel and operating expenses. Participate in local community activities. Perform miscellaneous duties as may be assigned.Strong sales culture and work ethics. Knowledge of Bank policies and products. Extensive customer service experience. Ability to supervise, encourage, train, and review staff's performance. Cross-sell Bank products. Ability to monitor and control personnel and operating expenses. Working knowledge of Word, Excel, Lotus Notes, and scheduling software.

Job Title: Customer Service Rep./Online Sales Associate for Toyota Dealership Company: Location: San Francisco, CA Description: Customer Service Rep./Online Sales Associate for Toyota Dealership Automobile Sales experience preferred We offer: ?A Great Pay Plan! ?Paid Vacation ?An Excellent Health & Dental plan ?401K This is a Career Growth Opportunity with one of Silicon Valleys fastest growing companies, Toyota Sunnyvale, 898 W. El Camino Real, Sunnyvale, 94087. You must have: ?A Positive, outgoing personality while working in a very busy environment, with varied responsibilities ?Strong interpersonal communication experience ?Excellent Phone Skills ?Computer Skills A MUST ?The Ability to learn a broad range of product knowledge ?Specific interest in automotive Products ?High Compensation expectations Job includes some weekend and evening hours. At Toyota Sunnyvale we pride ourselves on being an outstanding place to work. From our immaculate new Service Center to our break-rooms to our training facilities, we offer a great working environment. We recognize that our employees are why Toyota Sunnyvale recently ranked as Number 1 in Customer Satisfaction in a JD Power survey of Northern California Toyota dealers. Toyota Sunnyvale is an Equal Opportunity Employer, and Drug Free. Please fill out an online application at: www.ToyotaSunnyvale.com > About Us > Careers > Click for Job Application and email it to: Register to View

Job Title: Customer Care Representative (Case Manager) - Healthcare Company: Location: San Francisco, CA Description: We are a well funded healthcare start-up located in downtown San Francisco. We are currently looking for customer care representatives (Case Managers) who will lead patient interactions on a weekly basis. This is not a collections operation. This is a ground floor opportunity with a publicly traded company. Requirements a. Minimum 2 years call center experience preferred or college degree b. Excellent communication skills c. Strong attention to detail d. BA preferred, high school diploma or equivalent at a minimum