Customer Service Jobs in San Bruno, California

Job Title: Customer Service Agent Company: AppleOne Location: South San Francisco, CA Description: Excellent customer service skills, outstanding communication abilities, and impeccable work ethics are essential for success in these roles. Ideal candidates will have demonstrated these characteristics within a customer service-focused capacity. Airline Industry experience is preferred but all positive attitudes and delightful personalities are welcome to apply.df-lj

Job Title: Customer Service Representatives - Company: Company Confidential Location: San Mateo, CA Description: Seeking customer service professional to help out for a temporary project. Ideal candidate will have customer service experience, great phone voice, excellent communications skills, and great personality. Must be able to speak Vietnamese or Korean. Send your resume for immediate consideration.

Job Title: Customer Service Representative - Great Benefits - MOVING FAST!! Company: AppleOne Location: San Mateo, CA Description: This customer service representative Position Features: great benefits opportunity for advancement no two days the same Great Pay to $42KGrowing, stable Internet Services company has a growth position for a customer service representative to be responsible for scheduling interviews, answering client questions and supporting team. Position offers great benefits, opportunity for advancement and no two days the same. Human resources background and strong attention to detail and technical skills preferred, enjoys fast paced environment a big plus. Apply for this great position as a customer service representative today!df-lj

Job Title: Director Client Services, Planned Giving * Company: SHARF, WOODWARD & ASSOCIATES Location: San Mateo, CA Description: Director Client Services, Planned Giving * Position: Director of Client Account Management Location: No. California (Bay Area) Salary: $110 - $140K The Director of Client Account Management is a key leadership role in providing high touch client support, a hallmark of the company's reputation in the market. This role is fully accountable for the service quality of end-to-end administrative services that consistently meet client expectations and provide high value add to clients with sophisticated planned giving programs. Reporting to the Director of Gift Administration, this position directs client service teams, comprised of Client Account Managers and Trust Administrators, actively engaged in the delivery of high quality planned giving administrative services to clients. The Director is responsible for establishing standards for service levels and seeks to continuously evaluate and improve client service satisfaction. The Director also serves in a lead advisory role in providing expertise and solutions to clients with complex administrative and gift issues. The Director ensures that client teams serve as the voice of the client in researching and understanding unique business needs and technical trust issues that may demand innovative solutions. With overarching accountability for client delivery and support, the Director provides senior guidance and direction to client teams as they apply their deep expertise to solving wide ranging administrative issues. The Director is responsible for mentoring and motivating staff with specialized knowledge of fiduciary law, tax law, trust accounting, regulatory requirements and compliance. The Director establishes performance goals, staff development plans, and monitors results. The Director recruits and selects staff, and provides ongoing performance feedback, coaching and counseling to motivate staff to achieve performance standards. Position Responsibilities: · Management and oversight of client teams accountable for the life-cycle processing of clients' charitable gifts from initiation to termination within established service delivery standards and guidelines · Management and oversight of client teams' annual, quarterly and monthly deliverable preparation and distribution to clients. · Guidance to client teams in developing deep understanding of client unique needs, developing solutions, setting expectations, and implementing solutions. · Establishment of best practices and service level standards with a focus on measurement, feedback, and continuous improvement. · Oversight of client relationship status, action plans, analysis and tracking of open issues, evaluating and developing plans for corrective action or improvement. · Communication and endorsement of established procedures for regulatory compliance. Management of action plans and resolution of problems. · Policy setting and oversight to ensure adherence to fiduciary, tax, trust and regulatory requirements. Assistance in resolving trust issues. · Development of strong working relationships with clients in order to promote plans, communicate changes, and propose new solutions. Qualifications Bachelor's Degree required. MBA or other graduate degree a plus. 10+ Years experience in a Financial Services environment with direct management of senior client facing staff Demonstrated experience in strategic planning and initiatives development Proven experience building strong teams and a best practices organization in a service oriented environment Able to provide leadership in a growth and transformational environment Experience providing consulting and solution building support to clients Working knowledge of charitable and taxable trusts, including charitable remainder trusts, pooled income funds, charitable gift annuities, and donor advised funds. Knowledge of fiduciary law, trust and tax accounting principles, complex asset types, and complex gifts. Demonstrated success in measuring, attaining and raising client satisfaction Ability to manage multiple complex initiatives and priorities in a fast-paced environment Extensive client communication, negotiating, and influencing skills and experience required. Enjoys working in a team-oriented, collaborative environment. Qualified candidates please email resume to: Register to View Required Skills: financial services, charitable giving To be considered for this position - Please click the "Click To Apply" button. Thank you, Sharf, Woodward & Associates 5900 Sepulveda Blvd., Ste. 104Sherman Oaks, CA 914 Register to View or Toll Free: Register to View Visit us on the web at www.swjobs.com

Job Title: Customer Service Representative Company: Pacific Pulmonary Services Location: San Francisco, CA Description: Customer Service RepresentativeLocation: CA-San FranciscoJob Code: 15458# of openings: 1DescriptionPacific Pulmonary ServicesJOB TITLE: Customer Service RepresentativeREPORTS TO: Operations ManagerFSLA STATUS: Non-ExemptPOSITION SUMMARY:* The Customer Service Representative (CSR) is responsible for receiving, qualifying and processing all customer orders in conformance with company standards in a timely, efficient and accurate manner.* The Customer Service Representative is an integral part of the success of each Pacific Pulmonary Services location. This is a highly visible position within the organization, offering opportunity for advancement.* Build relationships with physicians, their offices, and other referral sources over the phone.* Educate patients on the products and services that will best meet their needs.* Continually update processes that will increase efficiency and effectiveness of patient care.* Process data entry in a timely and accurate manner.MINIMUM QUALIFICATIONS:* Minimum of one (1) year of prior experience in a customer service or office environment.* Must possess strong organizational, customer service and communication skills with the ability to multi-task on an ongoing basis.* We seek common-sense individuals who have the desire to help others and contribute to the growth of our business.PHYSICAL REQUIREMENTS:* Time will be divided between sitting, standing, walking.* Infrequent lifting and loading of equipment* Able to lift, stand, sit and squatPacific Pulmonary Services is an Equal Opportunity EmployerAny Offer of employment is contingent upon the results of a pre-employment drug test and background check.The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Company OverviewPacific Pulmonary Services is one of the largest providers of home oxygen, sleep therapy and respiratory medications in the United States. We have more than 1000 employees dedicated to patient care and service. Our operations include 100 local service centers across 16 states, a pharmacy in Tempe, AZ, a sleep therapy operations center in Bakersfield, CA, a Customer Care Center in Lexington, KY, Reimbursement Centers in Brentwood, CA and Omaha, NE and our corporate administration and training center in Novato, CA.Why PPS?* PPS has been growing for 30 years and we are continuing to expand and open new centers in 2009* As we grow there are opportunities for advancement.* We base our decisions and actions on the following values: putting patients first, integrity, teamwork, achievement, accountability and fun.* Benefits include competitive compensation and performance incentives and a comprehensive benefits package including health and dental insurance, life insurance, 401(k) plan with matching and paid vacations.

Job Title: IB - Global Prime Services - Client Service Associate - San Francisco Company: J.P. Morgan Chase Location: San Francisco, CA Description: J.P. Morgan is a leader in financial services, offering innovative and intelligent solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years and we keep their interests foremost in our minds at all times. This combination of product strength, intellectual capital and character sets us apart as an industry leader. J.P. Morgan is part of JPMorgan Chase Co. (NYSE: JPM), a global financial services firm with assets of $2.0 trillion.The Client Service Analyst will provide support to clients serviced out of the San Francisco Prime Brokerage office. S/he will develop portal relationships with select clients; providing a strategic link between the diverse businesses within J.P. Morgan and the senior management of the Hedge Fund client. The Associate will:Represent J.P. Morgans Prime Brokerage/Equity Finance capabilities to current and prospective clientsBe the sole point of contact for all operational inquiriesCoordinate activities with the global integration, operation and front office teams based in New York, London and Asia to manage client inquiriesUnderstand client strategies and develop cross selling opportunities with complementary J.P. Morgan businessesBachelors degree in finance or other quantitative discipline, MBA/MS preferredAt least 3 years of experience in Prime Brokerage, Equity Finance, or other financial markets organization serving hedge funds, orAt least 3 years of experience in Operations, or other middle office functionKnowledge of the Hedge Fund industry and a strong background in the lifecycle of securities tradingEnergetic self starter, s/he will be a member of a small team in a rapidly growing business and will need to take the initiative and operate with a degree of autonomyA strong sensitivity to compliance, control and operational risk is imperativeS/he will interface daily with clients and must have the ability to build relationships. Confident presentation skills, persuasive speaking and oral skills are a prerequisite for the success of this profile. JPMorgan Chase Co. offers an exceptional benefits program and a highly competitive compensation package.JPMorgan Chase Co. is an Equal Opportunity and Affirmative Action Employer, M/F/D/V

Job Title: Customer Service reps. needed. Company: Location: San Francisco, ca Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: San Francisco • Post ID: 4858576

Job Title: Customer Service Representative Company: Nelson Staffing Location: San Francisco, CA Description: Be part of a team of dedicated, customer-focused individuals who aspire to excel in all that they do! This position is responsible for being the main point of contact for customers needs. Must have high level of communication skills, able to communicate effectively face to face, by phone, via electronic mail and with all internal employees. Must have extreme attention to detail, as they are required to audit documents for compliance information, input data and be able to obtain missing information from the customer when needed. Other duties include coordinating activities, provide administrative support with other misc. tasks as assigned. Required Experience: College degree Highly proficient in MS Word, Excel, PowerPoint, and Access Displayed ability to work independently with minimal supervision Must have the ability to multitask and change pace at a moments notice Compensation: $35 - 40k DOE

Job Title: Engineering Manager - Customer Service Tools Company: Zynga Location: San Francisco, CA Description: Zynga is looking for a decisive experienced Customer Service Tools Engineering Manager to join their growing team! You'll be responsible for the development, architecture, establishing and maintaining engineering practices and standards in the development of our customer support tools. The work of the CS Tools Engineering Manager will have a direct impact on the customer experienced and our mission of connecting the world through games.We are committed to developing high quality games and internal tools to delight our customers! Come join us ... we're having a ball! Responsibilities: You will be leading a team committed to creating and customizing high quality code in PHP/LAMP, JavaScript and HTML/CSS. As the CSE Manager, you will provide architectural, process and technical guidance to the developers to ensure sound design, process and quality best practices are followed. In this role, you will deliver compelling and easy to use software products using internal designers and developers, contractors and resources from our CRM platform vendor. You should be a self starter and will ideally have experience working with integrating and customizing 3rd party software tools as well as developing new tools from scratch and integrating disparate platforms together using APIs, service calls, etc.You must have experience with database-driven web technologies to work on high-volume, high-availability, large-scale LAMP system. You should have a history of working closely with product managers to ensure development work meets requirements and offer suggestions and solutions to push the technology solution to exceed expectations in innovative ways. You should also have a passion for understanding technology trends and emerging standards to ensure software engineering practices and products that use reproducible, cost-effective technology solutions. This role will include establishing and reinforcing engineering standards, ensuring the development, test, staging and production environments are set up, configured and performing optimally, and writing, reviewing, designing and testing code from third-parties and in-house engineers.The right candidate for our CSE Manager will be instrumental in designing features and addressing critical customer support issues with both internal user and consumer facing tools. You must be able to write coherent, organized code using best engineering practices and be comfortable working on a complicated code-base with high levels of abstraction. You must also be able to build and communicate your design and development strategy to other developers, teams and stakeholders.Required Skills: The best candidates will have solid experience developing web applications utilizing Web 2.0 technologies.* Strong PHP development experience * Passion for software development and OO Design * Strong history managing developers, software engineering plans, and coaching and mentoring while maintaining a hands-on role with code development * UI development/design and CSS experience * Facebook development experience and familiarity with Facebook applications * Experience with Linux, Apache, MySQL, HTTP, SOA-web services * Excellent teamwork skills, flexibility, and ability to handle multiple tasks * Experience developing internal and customer facing tools that focus on functionality, usability and flexibility with an underlying compelling technical vision for the tools * Experience and passion for identifying ways to do things better and a sense of ownership that leads you to analyze the current situation and create and implement new best practices * Experience working with and customizing Right Now Customer Portal and CRM tool a definite plusFounded in July 2007 with the vision of connecting the world through games, since then we've dedicated ourselves to making fun and social games for people to play with their friends and became the largest developer of social games on the web in the process. Zynga games provide a platform for players to express themselves and form deep social connections with their friends. With a catalogue that ranges from casino to role playing games, our games can be found on most social networks, and the iPhone. Zynga is looking for people who thrive in a fast paced, entrepreneurial, technology-driven culture and are tenacious about achieving results. The company has its own building in the Potrero Hill neighborhood of San Francisco that has a high-energy buzz and yummy amenities (we provide lunch and dinner every day!). In June 2009 Zynga was listed in BusinessWeek's "Fifty Best Tech Startups." We also won a People's Choice Webby Award for one of our most popular games, Mafia Wars. Find more information at our website: http://www.zynga.com or follow us on Twitter: http://www.twitter.com/zynga.* This position is located in our corporate office in San Francisco, CA * Competitive salary, equity & 401k * We provide full benefits: dental, vision, healthcare, and even free gym membership * Delicious lunch & dinner every day!

Job Title: Customer Services Representative II Company: Company Confidential Location: San Francisco, CA Description: McGuire Furniture Position Title: Customer Service Representative Basic Function Participate in building a world-class Customer Service operation that defines the standard for a luxury good company. Responsible for the following within established policies, procedures and parameters. Specific Responsibilities Functional Skills 1) Single point of contact for dealers, showrooms, and road representatives. Responsible for the following within established policies and procedures: a) Order Management: Perform maintenance, expediting, inquires and communication concerning purchase orders. b) Claims Resolution, Returns Adjustments: Enter basic claims and follow-up. c) Support dealers, showrooms, and road representatives for order status and stock inquires. d) Assessments: To be used as learning/training/promotability tools. Objectives to be set by Customer Service Manager. e) Performs other related duties as required. 2) Supports showroom sales team with resolution of customer problems. 3) Communicate with CS at Corporate and reach resolution within 48 hours 4) Responsible for troubleshooting problems. Proactive in approach and attempts to inform customer of issues in advance when possible. 5) Responsible for competently & efficiently handling customer calls, faxes and emails & responding to inquires within 24 hours. 6) Possesses solid foundational knowledge of the functions and features of McGuire products and parts. 7) Maintain successful relationships with internal departments allowing for timely and effective resolution of customer issues. 8) May participate in and act as customer service representative in company wide special projects. 9) Reevaluate current operational structures and procedures to enhance the customer experience Develop Self and Others 1) Appropriately changes behavior based on feedback. 2) Demonstrates effective use of resources. 3) Demonstrates the ability to prioritize and handle more than one task at a time. Teamwork 1) Supports group decisions and maintains a positive working relationship with team members. 2) Understands and works towards team goals. Passion and Ownership 1) Recognized and accepts areas for improvement. Change Agent 1) Displays adaptability and flexibility to change. 2) Willing to develop solutions to problems. Customer Focus 1) Listens to the needs of the customer and reacts to them. 2) Possesses a "can do" attitude. Education and Experience Requirements 1) High School diploma required. 2) Exhibits customer service core competencies.