Customer Service Jobs in Sacramento, California

Job Title: Bilingual Call Center Rep I, Spanish Bilingual Company: The Golden 1 Credit Union Location: Sacramento, CA Description: Spanish or Portuguese BILINGUAL - Job Functions: Customer service & support, Entry, Sales - Bilingual Call Center Representatives California's Leading Credit Union, is seeking motivated, energetic candidates to join our Call Center team, where exceptional member service is our primary goal. If you are looking for dynamic team atmosphere with upward mobility in a stable professional environment, this company is for you. It is an opportunity to work in sales and services environment assisting members, cross-selling services and sharing product knowledge. This position requires one year call center experience with a background in a financial institution. A Positive, upbeat and professional attitude is a must. Excellent Bilingual incentive (English/Spanish)$200 - a month, Competitive pay with Excellent Benefits ( Med, Dent, Vision, and 401K) skill screening, pre-employment drug testing, and background check are required before being offered a position. All applicants must be over the age of 18 and have a high school diploma or GED.  Please fax to or apply in person at: The Golden 1 Credit Union 8945 Cal Center Drive  Sacramento CA, 95826 Fax: Register to View Email: Register to View

Job Title: Sales Associate/Customer Service Company: Location: Sacramento, CA Description: We are looking for an energetic and multitasked person for our Front Desk/Inside Sales position. This person will be responsible for promoting our product in a professional manner, handling confidential information and assist in administrative tasks. -Must have a minimum of 6 months customer service/inside sales experience -Ability to develop solid relationships -Excellent verbal, written and interpersonal skills -Positive and team player attitude -Ability to work with all levels of people Duties will include: sales, customer service, greeting clients, appointment setting, data entry, phones, filing and a variety of clerical tasks.

Job Title: Customer Service Representative Wanted for Telephone Surveys Company: Location: Sacramento, ca Description: Our company is hiring additional Customer Service Representatives (CSRs) to complete surveys for a national client. You will be calling small retail locations over the phone, asking several brief questions and recording the responses in our software program. Shifts are available from 6am EST to 9pm PST Sunday through Saturday and we would prefer that you are available at least 20 hours per week. This is a very simple survey taking position and is ideal for anyone that can commit to working and wants to earn an extra income. The ideal candidates will have a professional and polite manner over the phone, a phone line with unlimited long distance, a computer with Internet access running Microsoft Explorer and the ability to talk with contacts and properly record responses. You are paid every week based upon the number of completed surveys and can expect to earn between $8.00 and $12.00 per hour based upon performance. Please send your resume and hours of availability via email to Register to View Salary/Wage: Varies - See Description Education: NA Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Chico, Reno, Sacramento • Post ID: 2946128

Job Title: Customer Service Rep-Several Positions Company: Location: Sacramento, CA Description: Are you a person who is dedicated to providing exceptional customer service and enjoys building relationships with customers? If you're committed to delivering exemplary service and want to work in a dynamic, fun work environment while helping customers meet their financial dreams, we are offering an exciting opportunity at several of our branches: Elk Grove Branch - 20 hours per week (CSR I) Sunrise Branch - 35 hours per week (CSR I) Sunrise Branch- 25 hours per week (CSR I) Howe Avenue Branch - 25 hours per week (CSR I) Stockton Branch - 20 hours per week (CSR I) Key Responsibilities: -Processing transactions including deposits, withdrawals, transfers, check cashing, loan payments, merchant transactions, etc. -Communicating courteously and professionally with customers while promptly handling inquiries and transactions -Identifying customer's financial needs and cross selling products as appropriate -Balancing cash drawer daily Qualifications: -Previous experience providing exceptional customer service -Previous cash handling experience -Ability to accurately process bank transactions and perform basic math calculations -Basic computer skills -Previous banking experience preferred Visit us online at www.rcbank.com to apply. EOE/AA - We Value Diversity

Job Title: Call Center Reps & Internet Sales People Company: Location: Sacramento, ca Description: Are you looking for a rewarding career? Our dealership is interested in finding talented individuals that are looking for a rewarding & challenging career. Here we grow again! Elk Grove Toyota is adding to our sales staff. We have been a family owned dealership for over 40 years. We are seekking energetic and motivated team players to work in our new phone call center. Successful applicants must have exeptional selling and telephone skills along with an eagerness to succeed. Sell appointments for our sales team. Hourly wage plus commission plus bonuses for top performers. Top Internet Sales Persons need only apply. Must have a proven track record - Toyota experience a plus. We offer a work environment that employees are proud of and customer experiences that is Nowhere Else But Here. We are an equal opportunity employer. Elk Grove Toyota 9640 W. Stockton Blvd Elk Grove, CA 9575 Register to View Email resume to Register to View or call Register to View for more information. Salary/Wage: hourly plus commission Status: Full-time Shift: Days, Nights and Weekends • Location: Elk Grove • Post ID: 3102995

Job Title: Customer Service Assistants Company: Silverstar resources Location: Sacramento, CA Description: Fast growing company is seeking personnel to fill positions as Customer Service Assistants in Sacramento Area.Qualified candidate must have demonstrated ability to overcome obstacles, achieve set goals, and have the ability to articulate ideas clearly and concisely in a variety of settings. The ability to work in a high-energy, team environment is strongly preferred.A valid driver's license and proof of auto insurance is required. Responsibilities include collections, posting payments and assistance in answering phones when necessary. Please send resume,work history and further inquiries to Register to View

Job Title: Claims Customer Service Representative, Spanish Bilingual Company: Liberty Mutual Group Location: Sacramento, CA Description: Job Functions: Customer service & support, Finance - Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue.   Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety. Liberty Mutual Group employs over 45,000 people in more than 900 offices throughout the world.  Advance your career at Liberty Mutual - A Fortune 100 Company!  Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Claims Department. Liberty Mutual is seeking an individual dedicated to provide our policy holders with the highest quality service, helping them live safer, more secure lives.  Responsibilities:  * Obtain information and maintain records of accidents or personal property losses policyholders and claimants through telephone and written reports.  * Arrange appraisals, review appraisal reports and communicate with policyholders, claimants, physicians, medical providers, attorneys and repair shops.  * Secure essential facts about accidents, assess liability and compensability, negotiate settlements and explain denials to policyholders and claimants.  * Register claims, update status notes, establish target dates, communicate with other, schedule appointments and release payments on an automated system. * High School diploma or equivalent plus 1-3 years of related customer service experience; Associates degree or equivalent plus 1-2 years of experience as a Claims Representative; or 5-7 years of total customer service experience.  * Proficiency in understanding basic policy and contract coverage.  * Ability to recognize questionable coverage or contract situation which may necessitate supervisory involvement.  * Strong oral and telephone communication skills.  * Licensing required in some states.  Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:  * 401K and Company paid pension plan  * Medical coverage  * Dental coverage  * Paid time-off  * Pay-for-Performance  * Discounts on automobile and homeowner's insurance  * Discount fitness memberships  * Flexible spending accounts  * Tuition reimbursement  * Vision care coverage  * Work/Life resources  * Credit Union membership  * Employee and Dependent life insurance  * Disability insurance  * Long-term care insurance Overview: We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have su

Job Title: Technical Customer Service Support Rep. Company: Apple Location: Sacramento, CA Description: Sr. iPhone Support RepresentativeThe Sr. iPhone support Representative is responsible for answering questions for Apple customers and partners. Viewed as an escalation point, the candidate should be able to provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer. The preferred person will have prior iPhone technical experience and a proven track record of ensuring first call resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction.Duties:• Handles escalated questions via the telephone addressing both hardware and software related issues.• Reporting/escalating issues through the appropriate channels.• Effectively communicating information with his/her team members and customers alike.• Diagnosing and providing a path to resolving data service inquiries related to GPRS/EDGE, Wi-Fi and Bluetooth wireless technologies. • Proactively identifies ways to avoid recurrence of customer issues by regularly improving the processes, reviewing technical articles, and recommending changes.• Interfacing with local team management and internal and external partners.• Multitasking through multiple systems while troubleshooting with customers.• Accurately logging all interactions via Apple’s CRM system. • Achieving call center metrics including average handle time, customer availability as well as schedule adherence and conformance. • Additional responsibility as business needs dictate. Desired Qualifications:Various degrees of experience and education will be considered provided the candidate application demonstrates the following requirements:Technical Associate Degree and/or 2-3 years related experience in one or more of the following fields:• Network• Customer Service/Support Environment • Information Technology/Help Desk • Wireless voice/data technical support• Previous experience working in a call center is required• Excellent Customer Service Skills• Strong written, verbal and organization skills• Leadership skills in an area of technical specialty• Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner• Superior time management and prioritization skillsPreferred Qualifications:• Experience with Microsoft applications such as Office or Outlook• Ability to navigate in the Windows environment – such as getting basic system information, explorer navigation• Basic understanding of hardware configurations – such as USB vs. Firewire• Knowledge of Device manager –( Knowing when something is connected/mounted)• Knowledge of program files and system files in Windows• Experience with troubleshooting external devices in Windows• Understanding specific media file types used by iTunes/iPod/iPhone – AAC, Mp3, Wav, mpeg4• Basic installation and removal of application in Windows.• Experience with iTunes in Windows.• Must act independently and be self-motivated• Excellent interpersonal skills• Must act independently and be self-motivated

Job Title: Customer Service Supervisor Company: Location: Sacramento, CA Description: Customer Services Supervisor Ply Gem Windows a national manufacturer of windows and doors has an opening for a ?Working? Customer Service Supervisor at our facility in W Sacramento. Responsibilities include development of the Dept., with an emphasis in Customer Service excellence. Additional responsibilities include planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, and resolving problems. This position will also have their own account responsibilities. Min 2 mgmt exp. Window manufacturing experience strongly preferred. Apply to Register to View Please include salary requirements.

Job Title: Customer Service Representative Company: Location: Sacramento, CA Description: Job Opening Customer Service Representative Balanced Body Inc. is seeking a strong customer service representative needed for frontline support and accessory sales for Pilates products. You will need to be able to analyze customer?s needs, explain product differences, handle warranty claims and exchanges, and help customers understand the benefits of our products as well as accurately document interactions in multiple platforms. If you feel you can establish strong customer rapport, trust and adapt to change we are looking for you today. Requirements: One year of proven good customer service, knowledge of Windows systems, strong attention to details, Pay DOE. Summary : The overall responsibility of the position is answering sales related email and phone calls; analyze and answer general questions regarding products and services. Essential Duties and Responsibilities : Other duties may be assigned. ? Perform routine sales related tasks, i.e. process orders, charge credit cards, returns etc. ? Answer purchase inquiries regarding pricing, space etc. ? Help maintain an accurate contact database. The Ideal candidate will possess the following skills: ? Able to work independently and efficiently to meet deadlines. ? Able to promptly answer sales related email and phone calls. ? Self motivated, detail-oriented and organized. ? Creative thinking abilities. ? Desire to work with a cohesive sales team. ? Proficient with multiple software applications. ? Excellent communication (oral and written), interpersonal, organizational, and presentation skills. ? Typing proficiency: 40-50 wpm. ? Willingness to travel Language Skills : Ability to read, analyze, and effectively present information and respond to questions from collegues, customers, and the general public. Bilingual in Spanish is a plus, but not required. Reasoning Ability : Ability to define problems, collect data, establish facts, and draw valid conclusions. Computer Skills : To perform this job successfully, an individual should have knowledge of Contact Database; Accounting software; Internet software; Inventory software; Payroll systems; Spreadsheet software and Word Processing software. If interested submit your resume and cover letter to Kayla Bartel, HR Manager at Register to View Submissions not including both a cover letter and resume will not be considered. Position closes March 15, 2010.