Customer Service Jobs in Orange, California

Job Title: Customer Service Representativ Company: Label Impressions, Inc. Location: Orange, CA Description: Printer/manufacturer in Orange is seeking an experienced customer service rep . Experience in the flexographic printing industry a big plus. The ideal candidate will be detail oriented, have a working knowledge of materials and printing processes, be friendly, hardworking and have a positive attitude. Exel and LabelTraxx knowledge a plus. Hours are M-F 8-5. Benefits include paid holidays, vacations, sick time and 401k. Location: Orange, CA Compensation: $25,000 - $40,000 dependent upon experience.

Job Title: Sales Coordinator/Customer Service Company: DSA Location: Orange, CA Description: Inside Sales Coordinator/Customer ServiceInternational firm seeks Inside Sales Coordinator / Customer ServiceConsider entry level to 2-3 years of working experience Qualified candidate will be responsible for their existing accounts as well as new accounts. Preferably have minimum 1-2 years of experience in the customer service or inside sales. Experience working in Electronics, Automotive or Semiconductor industry plus. (Will consider Entry Level) Japanese language skills is helpful To apply, please email your resume as a Microsoft Word document to: Register to View ATTN: SalesOC-HJAD-RM

Job Title: Customer Service Representative Company: Jadtec Security Services Location: Orange, CA Description: Security company located in Orange, California is seeking customer service representatives for its' monitoring center to handle incoming calls and burglar alarm events.Customer service experience and computer skills would be a plus but not required.  We will provide training.  We have 40 hour positions available on our day (7am to 3pm) and swing shifts (3pm to 11pm).  Weekend work is required.Starting hourly wage is $9.00 to $10.00 per hour depending on experience.  Benifits include medical, dental, 401k, paid holidays and vacation days.Apply online or in person at our location:Jadtec Security Services  1520 W. Yale Ave. Orange, CA 92867

Job Title: Account Coordinator/Customer Service Rep Company: Word and Brown Insurance Location: Orange, CA Description: About Us:Are you stuck in a dead-end job? Are you working in a boring, stressful environment? Is your company still stuck with doing things "the old-fashioned way"? Well, take a look at us! Our Company started 21 years ago with 5 people and we are now over 1,000 strong and counting! We know our people are our number one asset and we show it!  We offer a great medical plan (you can choose from 3 HMO's or a PPO), chiropractic, dental, life and voluntary long-term disability. Two weeks vacation after one year; six personal days and a floating holiday. We offer a Section 125 Plan for unreimbursed medical expenses and childcare.Every month we organize an employee event such as a bowling party, beach party, Angels game tailgate party, big huge company picnic, annual trip to Catalina Island (on a Friday!), elegant Christmas party and many more fun events.We have a casual, yet hard working environment. Every Friday is Casual Day. We believe that our success is a result of the hard work of the great people we hire so we share our profits through a Bonus Program every six months and we offer a 401(k) plan!  Our emphasis is on hiring top-notch people and using cutting edge technology to retain our #1 spot as the leading general agency for group health insurance in the nation. If this sounds like the type of Company you'd like to work for, please check out this current employment opportunity and come join our team!Job Description:The right candidate will handle calls from customers to resolve, educate, follow-up and respond to questions about Quotit.  Candidate will also contact all new customers and provide one on one training and set up of their new account.  Answer questions and educate by telephone and email from customers regarding new and existing accounts and products.  Strong technical aptitude to act as a first point of contact for users experiencing system problems.  Follow-up call from customers regarding problems that they are experiencing with their Quotit service as well as rates and benefit questions.  Document all calls in Admin System.  Departmental standard requires each Customer Service Representative to provide Service of Unequalled Excellence to all callers.  Provide clear and explicit documentation. Other duties as assigned. Job Knowledge:Candidate must be computer literate and word processing experience.  Ability to handle irate customers in a courteous, patient, calm and positive manner while maintaining a high quality and quantity of work.  Experience in handling high call volume.  Excellent professional verbal and written communication skills. Must have at least 2 years of customer service experience. Technical support experience preferred.

Job Title: $17.22 Bilingual English/Farsi Medical Customer Service Rep - Company: AppleOne Location: Orange, CA Description: Job Description:This position will assess member health status and develop service plans to help members access needed health care, community and other services. They will work closely with clinical staff to assist members with any health related issues. The ideal candidate will be very customer service oriented. They will be responsible for contacting potential members and facilitating the receipt of services for seniors and persons with disabilities (SPD) to resolve healthcare and psychosocial related issues. Ability to perform member presentations.Must be bilingual English/Farsi (read, write, speak). Medical background and understanding of insurance policies are highly desirable. You can view all of our jobs online at http://www.appleone.com/?sc=11&id=516690

Job Title: $16.25 - $19.95 ~ Bilingual Spanish or Vietnamese Customer Service Rep w/ Healthcare Experience Company: Company Confidential Location: Orange, CA Description: CSR/healthplan experience. **Bi-Spanish or Vietnamese a MUST** Job Summary This position will assess member health status and develop service plans to help members (seniors and members with disabilities enrolled in OneCare) access needed health care, community and other services. They will work closely with clinical staff to assist members with any health related issues. OneCare Partners will also perform outreach activities and cultural events/fairs within Orange County in conjunction with the Sales/Marketing department. The ideal candidate will be very customer service oriented. They will be responsible for contacting potential members and facilitating the receipt of services for seniors and persons with disabilities (SPD) to resolve healthcare and psychosocial related issues. Ability to perform member presentations. Position Responsibilities Coordinate member's health care and social service needs both within and outside the Medical Group to ensure the coordination of member care. Maintain documentation of member cases within the FACETS system. Initiate referrals to both internal and external care management departments and other government agencies. Participate in special events/fairs outside of regularly scheduled working hours. Work with Sales/Marketing department to outreach to potential members and enroll them in the OneCare program. Participate in phone outreach campaigns on a regular basis. Other projects and duties as assigned. Possess the Ability To: Develop rapport, establish and maintain effective interpersonal relationships with internal and external contacts at all levels. Maintain accurate records and documentation. Prepare and provide effective orientations and education presentations. Work with Care Coordination staff to expedite the resolution of member concerns. Remain knowledgeable of the medical groups and OneCare's benefit structure. Communicate effectively, both verbally and in writing with individuals from varying cultural and ethnic backgrounds. Speak, understand, read and/or write a second language in addition to English may be required for some assignments. Experience & Education 2+ years experience working with the needs of persons with disabilities in a customer/ member service capacity. HMO, MediCal/Medicaid and health services experience preferred. Bachelor's degree recommended. Bilingual in English/Spanish/Vietnamese as needed. Knowledge of: Medicare and Medi-Cal eligibility and benefits preferred. Issues that face members with special needs, such as seniors and persons with disabilities. Principles and practices of health care service delivery and managed care, Medi-Cal eligibility and benefits. Principles and techniques to serve the SPD population in diverse social and ethnic groups. Personal computers, keyboarding, and appropriate software to produce correspondence, charts, spreadsheets, and/or other information applicable to the position. Please only apply should you fit the requirements with your resume attached in a word document for review

Job Title: Customer Care Representative Company: SimplexGrinnell Location: Orange, CA Description: Job Description The primary role of the Customer Care Representative is to maintain and grow sales within a defined customer base and geographical territory.  The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer and ensure greater customer satisfaction. Job Responsibilities Manage all retention activities within an assigned service agreement customer base of $3M-$3.5M.  Responsible for retention, customer satisfaction and growth within the customer baseDeliver increased sales against an assigned quota Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g. key decision makers, equipment, service contract, history, etc.)Interface effectively with district operations to deliver and improve service deliveryDetermine customer needs and develop sales strategies to meet those objectivesReport progress and metrics to operation and corporate teams on a weekly and monthly basis Job QualificationsHighly motivated and success driven2+ years of sales and/or customer service experience with a similar product, service or industry Excellent communication skills and ability to quickly qualify opportunitiesHigh degree of self-disciplineIndependent, creative thinkerAbility to sell intangible servicesBA, BS or similar degree highly preferred       Only applicants that possess the minimum qualifications will be considered.  Candidates must successfully complete an employment background investigation and drug screening.  SimplexGrinnell offers excellent compensation and benefits program, including educational assistance, employee stock plan and matching 401(k) plan.  For more information on SimplexGrinnell, please review our home page at:  www.simplexgrinnell.com.  SimplexGrinnell is an EEO Employer M/F/D/V Work Experience Requirements: 2+ to 5 YearsEducation Level: Bachelor's Degree   Work Experience Requirements: 2+ to 5 Years Education Level: Bachelor's Degree     Contact Information

Job Title: Customer Service Rep Company: Recana Staffing Location: Santa Ana, CA Description: Looking for bilingual Spanish and French Speakers for a high volume call center, to assist customer, vendor and contractors regarding their products. Must be outgoing, with great verbal communication and outstanding problem solvers. Full-time and Part-time is available with flexible hours. Position located in Santa Ana paying $13.00 an hour to start. Please send your resume to Register to View and Register to View

Job Title: Customer Service Rep Company: Location: Santa Ana, CA Description: We are a licensed Directv and Dish Network Retailer who is looking for professionals who can field inbound calls from sales reps out in the field. You will be running potential customers through a system to find out if they qualify for our promotion. You will be speaking with both the reps and the customers gathering information. You will also be making follow up calls to customers to make sure they were installed successfully, and answering any questions they may have in regards to the product services/programming. If you are a sharp individual with people skills then this is the job for you. You need to be punctual, well spoken and in general a ?people person? Reps that show a desire, we do offer growth potential. We believe in promoting from within. Experience is a plus Come join our team! Email your resume to Register to View Please include a brief description as to why you would be an asset to our company. Thank You

Job Title: Customer Service Reps Needed! Company: Location: Santa Ana, CA Description: We are a successful lead generation company located in Santa Ana, and we are in need of more agents! We are looking for Entry Level and Experienced Call Center Agents: Candidates should possess the following skills and experience: * Ability to take a high volume of calls daily * Optimistic personality * Excellent phone, verbal and people skills * Reliable and Punctual! * Ability to thrive in a dynamic, fast-paced environment * 1 year previous customer service experience * Willing to consider candidates without call center experience if we feel they would be a great fit. If you are interested in becoming part of our team please reply to this ad with a copy of your resume attached!