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Customer Service Jobs in Conway, Arkansas

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Job Title: Customer Service Representative
Company: Confidential
Location: Conway, AR

Description:
Customer Service RepresentativeBusy insurance office in need ofsharp, motivated CSR. Exp. pref. but notnecessary. Fax resume to Register to View




Job Title: Customer Service Agents
Company: Sykes
Location: Conway, AR

Description:
Customer Service AgentsSYKES (formerly ICT Group)is currently seeking CustomerService agents to work in ourFinancial Dept.We offer great pay, benefits includingmedical, paid vacations and holidays,and 401(k). Classes are forming now.Don't miss out call Register to View formore information or come by our officelocated at 500 Amity to apply.




Job Title: Customer Service Representatives
Company: Sykes
Location: Conway, AR

Description:
Customer Service RepresentativesSYKES - Formerly known as ICTWe are currently hiringCustomer Service Representativesto provide support for a financialservices client in theMortgage industry.We offer flexible schedules10a.m.-9p.m. Mon.-Fri., 8a.m.-2p.m.Sat.$8.00 Base pay and earn up to $8.75 anhour with incentives! Supplemental healthinsurance available.Individuals should possess:- Excellent communication and problemsolving skills- Intermediate computer skills- Customer service skills- Stable work historyMust be 18 years old and have a highschool diploma or GED. A criminalbackground investigation will beconducted.Sykes is an Equal Opportunity EmployerSykes Enterprises, Incorporated500 Amity Ste 1-3Conway AR 72032Please call Register to View fordirections or for more information.




Job Title: Licensed sales & Customer Service Representatives
Company: Confidential
Location: Conway, AR

Description:
Customer Service RepresentativesRetail Insurance agency seekspart-time and full-time licensed sales andCSR talent. Call and/or fax resume t Register to View .




Job Title: Customer Services Representatives
Company: Sykes
Location: Conway, AR

Description:
Customer Services RepresentativesSykes is currently hiring Inbound Customer Service Representatives to provide support for a financial services client. We offer flexible schedules. 10a.m.-9p.m. Mon.-Fri., 8a.m.-2p.m. Sat. $8.00 Base pay and earn up to $8.75 an hour with incentives! Supplemental health insurance available. Individuals should possess: Excellent communication and problem solving skills, intermediate computer skills, customer service experience a plus, stable work history. Must be 18 years old and have a high school diploma or GED. A criminal background investigation will be conducted. Sykes Enterprises, Incorporated. 500 Amity Ste 1-3; Conway AR 72032. Please call Register to View for directions or for more information. I am SYKES. Real People. Real Solutions. Sykes is an equal opportunity employer.




Job Title: Manager, Customer Service Mgmt - Quality & Customer Loyalty
Company: Cardinal Health
Location: Sherwood, AR

Description:
JOB TITLE:Manager, Customer Service Mgmt - Quality Customer LoyaltyAt Cardinal Health, were developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.Function:Customer ServiceFamily:Customer Service ManagementWhat Customer Service Management contributes to Cardinal HealthCustomer Service Management is responsible for strategic oversight and leadership direction within the Customer Service function in Little Rock, AR and Louisville, KY areas Candidates must have a background managing process improvements for Quality Monitoring AND Customer Loyalty programs within a contact center setting. Direct service monitoring, in conjunction with the Vice Presidents of Customer Service, to ensure continuous customer expectation improvement.Develop and direct service initiatives, incorporating the use of Six Sigma and Kaizen programs. Develop and implement customer survey reporting for the Customer Service organization. Monitor and analyze performance across the business units. Serve as a liaison between Human Resources, Performance Management, Training and Development, Operations, Sales, Service and with Corporate Customer Satisfaction.Accountabilities in this roleDesign, direct and implement all programs that monitor and analyze all customer satisfaction surveys for customer service.Ensure that a feedback process-monitoring program is established and maintained across multiple sites and business segmentsReview and direct modifications to training programs to improve upon monitoring opportunitiesPartner with the Training and Development leader to assess training needs and implement improvement initiativesCollaboratively work with the Director, Performance and Risk Management on quality initiatives that continuously enhance overall customer service experiencesReview, analyze, and report customer service opportunities, trends, and recommendations to the Customer Service leadership team.Serve as liaison with other Cardinal Health functional and corporate quality organizationsBuild and maintain strategic alliances, both inside and outside of the organization, to effectively influence and work with others to achieve business goalsIdentify critical business opportunities, risks, issues, and trendsMonitor survey indicators and lead continuous improvement; formulating, recommending and implementing policiesDraw conclusions, present findings, and makes recommendations to business unit leadersDevelop and implement detailed survey reporting for the Customer Service organizationConsult with Customer Service leadership on improvement opportunitiesRecommend equipment/staffing/system requirements to Customer Service leadership in order to improve and maintain customer service satisfaction/loyalty, productivity and efficiency




Job Title: Customer Service Representative for Regional Commercial Insurance Agency
Company: James Greene & Associates Inc
Location: Sherwood, AR

Description:
Customer Service Representative for Regional Commercial Insurance AgencyAbout the CompanyJames Greene & Associates, Sherwood, AR,  is a fast-paced, aggressive mid-sized commercial insurance agency that has shown consistent revenue growth year after year. Our purpose statement is "Serving Those Who Serve Others." We specialize in insuring churches and other religious institutions, child care facilities, as well as other commercial businesses. Our success in the industry is built on our knowledge of the products we offer and understanding the needs of our customers. About the OpportunityAre you a natural team-player who thrives on interaction with others?  James Greene & Associates provides a professional work environment where all employees are valued and treated with respect. Each employee wears many hats and is exposed to a variety of challenges. You'll be working with an award-winning team with an impressive track record. Help James Greene & Associates be a leader in the Insurance industry by acting as a Customer Service Representative who serves customers, attracts potential customers, maintains customer records, resolves service problems and contributes to the team effort. Qualifications Proficient in MS Word, Excel & Outlook.Excellent organizational skills with the ability to multi-task in a fast paced environment.Good interpersonal skills.Ability to deliver superior customer service.  Use customer-oriented telephone etiquette to gather information.  Is courteous, projects professional tone and records statistics on each call.Listens attentively.  Analyzes and prioritizes information, separates key issues and generates solutions.Can explain product features and benefits.  Is familiar with competitor's products.Capable of producing comprehensive documentation.High School Diploma or equivalent experience.2+ years in an office environment.Property and Casualty Insurance License or the ability obtain.  Apply Online Now.




Job Title: Customer Service Representative
Company: Graphic Packaging Intl.
Location: Jacksonville, AR

Description:
 JOB FUNCTIONS: Job functions include, but are not limited to the following.Provides verbal and written communication for external and internal customers Supporting role in processing orders, shipments, and other requests in the required time frame as directed by internal and external customers. Internal and External customer reports as directed Conformance with all policies, work procedures and instructions, and safety regulations Back up for other CSR's or CSC's within the department May participate in special projects     BACKGROUND / EXPERIENCE:Experience in the packaging industry or other related manufacturing field is a plus  Experience or knowledge of Lean, Six Sigma or other statistical process improvement strategies is desirable  EDUCATION / KNOWLEDGE:Bachelor's degree in business or related field is preferred or equivalent combination of education and/or experience in customer service SPECIFIC SKILLS:Ability to work with sense of urgency Must be detail oriented and able to multi-task and prioritize work Ability to skillfully negotiate with internal and external customers in a friendly, courteous, and helpful manner Ability to work with data bases systems, SAP preferred. Microsoft Office application knowledge a must Demonstration excellent written and verbal communication skills Demonstrate through work or life experience ability to lead small project or activity Able to complete all the above skills in a stressful environmentGraphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, sex, age, religion, natural origin, sexual orientation, citizenship, handicap, or disability, marital status, veteran status or any other basis prohibited by local, state, or federal law. EEO/MFDV  




Job Title: Retail Wireless Customer Service Associate - North Little Rock, AR
Company: Flextronics
Location: North Little Rock, AR

Description:
Flextronics - Show all jobs for Flextronics Retail Wireless Customer Service Associate - North Little Rock, AR Job Code: 35008 Organization: RTS Location: North Little Rock, AR US Travel Involved: 10-20% Job Type: Full Time Job Level: Entry, 0-2 years of experience Education: High school diploma or equivalent Skills: Category: Customer Service,Retail Compensation: $12 - $14 per hour Position Summary: * Have a true passion for today's technology? Interested in working with cutting edge wireless products and services? Love being the person everyone can rely on for answers? Do you find your friends and family coming to you with all their wireless problems and questions? The wireless industry is growing at a rapid pace and the need to provide specialist care is Flextronics' expertise. We help build customer loyalty through expert service, sales and customer support for today's fast growing PDA and Smart phone customers. What makes you a fit for Flextronics-RTS. * A true passion for working with cutting edge wireless technology. * Ability to share your knowledge with customers. * Ability to identify opportunities with Sales solutions. * Eager to learn! * A love of people and desire to provide World Class Customer Service. * A sense of urgency and ability to move in a fast pace environment. * Desire to provide not just good, butexceptional customer experiences. * Experience or background in Customer Service/Technical Support. * You thrive in a competitive environment and are goal driven. Requirements * * What makes Flextronics-RTS a fit for you. * Frontline tech support/customer service in a fast pace environment. * Ability to multi task while assisting customers one on one. * Determine sales needs for customers' device problems * Professional environment- dress for success and a personality to match. * Experience in navigating through Windows based systems. * Technical guru with all the solutions. * Enjoy sales competition and desire to be number one! * Strong desire to help people understand technology. * High energy & high sense of urgency. * Confident speaker. * Need for Continuous Learning. * Flexible Retail schedule- nights, weekends, and holidays. A career at Flextronics will allow you to contribute your technical know-how, dazzle customers with exceptional service and be part of one of the fastest growing industries out there. You will learn the latest and greatest wireless advancements before anyone else! Learn, Grow, Advance Are you ready to join the best wireless support team in the business? Flextronics is an Equal Opportunity/Affirmative Action Employer. --> Retail Wireless Customer Service Associate - North Little Rock, AR Job Code: 35008 Organization: RTS Location: North Little Rock, AR US Travel Involved: 10-20% Job Type: Full Time Job Level: Entry, 0-2 years of experience Education: High school diploma or equivalent Skills: Category: Customer Service,Retail Compensation: $12 - $14 per hour Position Summary: * Have a true passion for today's technology? Interested in working with cutting edge wireless products and services? Love being the person everyone can rely on for answers? Do you find your friends and family coming to you with all their wireless problems and questions? The wireless industry is growing at a rapid pace and the need to provide specialist care is Flextronics' expertise. We help build customer loyalty through expert service, sales and customer support for today's fast growing PDA and Smart phone customers. What makes you a fit for Flextronics-RTS. * A true passion for working with cutting edge wireless technology. * Ability to share your knowledge with customers. * Ability to identify opportunities with Sales solutions. * Eager to learn! * A love of people and desire to provide World Class Customer Service. * A sense of urgency and ability to move in a fast pace environment. * Desire to provide not just good, butexceptional customer experiences. * Experience or background in Customer Service/Technical Support. * You thrive in a competitive environment and are goal driven. Requirements * * What makes Flextronics-RTS a fit for you. * Frontline tech support/customer service in a fast pace environment. * Ability to multi task while assisting customers one on one. * Determine sales needs for customers' device problems * Professional environment- dress for success and a personality to match. * Experience in navigating through Windows based systems. * Technical guru with all the solutions. * Enjoy sales competition and desire to be number one! * Strong desire to help people understand technology. * High energy & high sense of urgency. * Confident speaker. * Need for Continuous Learning. * Flexible Retail schedule- nights, weekends, and holidays. A career at Flextronics will allow you to contribute your technical know-how, dazzle customers with exceptional service and be part of one of the fastest growing industries out there. You will learn the latest and greatest wireless advancements before anyone else! Learn, Grow, Advance Are you ready to join the best wireless support team in the business? Flextronics is an Equal Opportunity/Affirmative Action Employer. City: North Little Rock State: AR Zip: 72190 Country: United States of America Job ID: flextronics-35008 Job Channel: USA-AR Retail Posted: 02/20/10




Job Title: Call Center Rep
Company:
Location: Little Rock, ar

Description:
Responsible for exercising judgment and professional telephone etiquette when accepting calls from clients/customers. Full time 8a - 5p includes weekends with scheduled days off and occasionally some evenings as needed. Salary/Wage: Negotiable Education: High school diploma or equivalent Status: Full-time Shift: Days and Weekends • Location: Pine Bluff • Post ID: 1714644




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