Customer Service Jobs in Tucson, Arizona

Job Title: Customer Service Rep Company: Location: Tucson, AZ Description: Respond to Office of the President Customer contacts and legal complaints (by telephone, e-mail or ?hard copy? correspondence) within performance and quality standards. Respond to Corporate Feedback Contacts. Respond to Privacy Escalations. Manage, track and report accurate, actionable data using various CRM and database tools. Respond verbally and in writing to Better Business Bureau complaints. This position requires working under minimal supervision to answer highly complex telephone or written inquiries from customers with customer satisfaction as the primary measure of success. The focus is to resolve complex customer service issues, using the utmost courtesy and professionalism, optimally, during every customer contact both external and internal. A successful candidate should exhibit the ability to negotiate concessions, work well under stress with customers using company supported means to reach a mutually satisfactory resolution with the customer. Advanced knowledge of MS Office applications (Outlook, Word, Excel and Power Point) Excellent verbal and written communication skills. Excellent Business Writing skills required. Strong Customer Service background with customer alignment and retention skills. Ability to effectively interface with all types of people and work across all groups. Detail oriented with excellent time management skills. Must be able to work under tight deadlines by prioritizing and handling multiple tasks. Exceptional assessment and organizational skills; attention to detail and excellent follow-though. Ability to work in a fast paced environment and remain calm under pressure. Ability to work independently as well as in a team environment. Knowledge of Intuit?s products and services a plus. Excellent attendance Requirements: Skill Required / Desired Amount of Experience Expertise Rating Ability to Diffuse upset customers Highly desired Years Expert Process/detail oriented Required Years Intermediate Ability to multi-task Required Years Intermediate Provide coverage for inbound phone queue Required Years Expert Excellent oral and written skills Required Years Intermediate MS Office Product experience Required Months Intermediate some Quickbase or other database familiarity a plus Nice to have Months Beginner Some OT may be required Required Months Beginner Global Candidate Requirements. Work Hours: Mon-Friday 8:00-5:00pm All interested partie please submit a word document resume: We are an equal opportunity employer

Job Title: Customer Service Rep - Lead Company: Marshall & Ilsley Corporation Location: Tucson, AZ Description: Responsibilities PRIMARY FUNCTION: Function as the Banks primary contact with the public by performing all duties of a CSR II on a more advanced level.  The CSR Lead will assist other CSRs with questions or problems, perform training, and will be assigned special projects when needed.  The CSR Lead will have regular duties that assist the CSR Supervisor and will be the primary back up when the CSR Supervisor is not available. BASIC QUALIFICATIONS: ·High school diploma or GED 1-3 years related experience to include cash handling

Job Title: Customer Care Rep Company: Location: Tucson, AZ Description: We are a well established, stable and growing company. As Customer Care Rep you will be answering incoming calls, no cold calling or telemarketing. You will be making recommendations based on our potential customers requests. Having a positive attitude, the desire to make a difference, honesty and dependability is most important. Part time or full time?. as this is a telecommute position. We believe our customers are our most important asset along with each and every member of our team. The successful candidate will be a good team member, motivated, punctual and trustworthy. We offer a comprehensive benefit package. You will be answering incoming calls,doing online & offline marketing internet research,some data entry and you will be learning our products in detail. Computer experience with Microsoft Office products & internet access a must.Hours flexible 10-36hrs per week.

Job Title: Customer Service Rep., 20 HRS, Speedway Company: Bank of the West Location: Tucson, AZ Description: The person in this position will work 20 hours per week, Monday - Saturday.Provides high quality customer service by meeting the needs of customers in an efficient and friendly manner. Identifies sales and cross-selling opportunities. Performs routine office and clerical duties. Maintains operational quality and standards. Acts as the customers' first "point-of-contact" with the Bank.Position Accountabilities1. Ensures positive public perceptions of the Bank by extending a courteous greeting and welcome to customers and visitors. Provides accurate and timely customer service. 2. Supports the Bank’s sales objectives and campaigns by cross-selling basic products, or by referring customers to other Bank employees responsible for closing sales. 3. Adheres to Bank’s security and audit procedures.4. Protects the Bank's financial interests by controlling and balancing the assigned cash drawer and negotiable items received/disbursed. Maintains acceptable balancing record per established standards.5. Processes customer transactions efficiently and accurately. Follow policies/procedures to minimize losses.6. Answers telephone inquiries. Directs questions to appropriate Branch personnel. Responds to customer mail inquiries. Researches/resolves customer problems. 7. Performs routine office and clerical duties (i.e., filing signature cards; preparing bank bag for pickup; night deposit, ATM custodian, etc.).8. Performs other duties as assigned.Job SpecificationsReq Education or Equivalent Experience• High School or equivalent combination of training and experienceRequired Experience• 0 – 1 year teller or cash handling experienceField of Experience• Basic knowledge of bank products and services • Able to perform basic branch transactions and processes using branch systems Representative Duties• Process Customer/ATM/Night Drop Deposits• Cash Checks/Savings Withdrawals• Process Consumer Loan Payments• Process Credit Card Cash Advances• Process TT & L Payments• Sell Travelers Cheques, Money Orders, Cashiers Checks• Sell and Redeem Savings Bonds• Place Stop Payments, Special Instructions, and Deposit Holds• CTR/MIL Completion• Complete Wire Transfer Form• Safe Deposit Entrance Procedures• Filing (Signature Cards/Reports)• Prepare Bank Work Bag for Pick Up• Product Knowledge• Referral Tracking System (RTS)• IS View• E-Vision Administrative/Technical Skills• Customer service skills• Answers telephone and screens calls• Balance figures• Calculator• Filing and typing documents• Operate a ten-key adding machine• Perform math and analysis• Photocopier• Research information• Use fax machine• Detail orientation• Computer terminalLevel Supervised• No supervisory responsibility Physical Requirements• Sedentary Work: lifting a maximum of 10 pounds, frequent standing/walkingThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Title: Customer Account Representative Company: Location: Tucson, AZ Description: Big corporation looks for Office Worker in Account Service to become a member of our team. Successful applicant will: * Ensure excellent customer service to inquiries from policyholders, agents and others chiefly by telephone * Get and handle mail * Draw up account breakdowns illustrating insurance payment amount Skills required: * Super mathematics, PC programs and calculator skills * Super communication abilities * Knowledge of insurance policies and an understanding of company circulation of documents and principles of operation is a pluse * One year of online data entry experience and practice acting in the same role * Skills in usage of online communication facilities and usage of accounting, policy, billing and claims systems * Advantage to high school diploma or equivalent

Job Title: Customer Service Representatives - 30 openings Company: Randstad Location: Tucson, AZ Description: We are actively hiring for a call center on the southeast side of Tucson in need of CSRs*** You MUST be able to pass a pre-employment drug screen and criminal background check.*** High school diploma or GED REQUIRED.*** You must have demonstrated computer skills/experience (typing 20 words per minute).*** Must have stable work history, worked for one employer for at least 12 consecutive months during the past 5 years Full time positions > Inbound calls only No call center experience necessary > Excellent training provided Paid Training > $9.50/hr (Paid weekly) Incentives (performance, call handle time, attendance): Can go up to $11.50/hrWorking hours: Mon - Sun, 6:00am - 12:00 amTo be successful Customer Service Representative, you should be a naturally positive, helpful and courteous person who likes to assist people with their needs. You need to be comfortable working at a computer, talking on the phone and working in a fast-paced, very active group environment.After you have submitted your profile on www.randstadjobs.com call us at Register to View At Randstad, our job is simple. We work for you, and are ready to help you find the perfect job. Every day, Randstad helps over 150,000 people throughout the world find the job that's right for them - and we can do the same for you._____________________________________To be considered for this position, YOU MUST apply at www.randstadjobs.comsearch Tucson, AZ and submit for this position.

Job Title: Customer Service Representative Company: Copart, Inc. Location: Tucson, AZ Description: Summary The Customer Service Representative (CSR) is responsible for providing excellent service to customers, including buyers, sellers, business partners and Copart employees.   Essential Functions Consistently responds to customer inquiries and requests in a professional manner within company timelines Maintains a positive and professional demeanor Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service Responsibly handles buyer payments, DMV and cash receipt documentation Minimum Qualifications One year of office support experience in a customer service role Excellent customer service attitude and skills Excellent communication skills Professional phone manner Computer proficiency Must be able to multi-task in a fast-paced environment Strong attention to detail Occasional O.T. as needed HS diploma or GED preferred About Copart Copart Auto Auctions, founded in 1982, provides vehicle suppliers, primarily insurance companies, with a full range of services to process and sell salvage vehicles through auctions, principally to licensed dismantlers, rebuilders and used vehicle dealers. We have been one of Forbes Magazine's 200 Best Small Businesses for nine years running. Additionally, we are in the process of creating the second generation of our proprietary online auction software that will continue to revolutionize the industry. Copart is a flexible and inventive $400 million company and currently operates 140 facilities in the United States, Canada, and the United Kingdom. We are listed on the NASDAQ with the symbol 'CPRT'. We invite you to discover Copart . . . A Bid Above the Rest . . . for company growth and career opportunity.   The best reasons to work for Copart: Stable company. In business 25 years. Business Week's Top 100 Small Companies list. Forbes Magazine's 200 Best Small Businesses last nine years. Business casual dress. Nice people - great work environment!   Req. Code : CSR YD93 Division/Department : Yard

Job Title: Customer Service Representative Company: Location: Tucson, AZ Description: Benefits include medical/dental and life insurance. Provide support on product selection and application. . Additional Information For immediate consideration, apply now. Register to View

Job Title: Client Services Manager Home Care Company: Bayada Nurses Location: Tucson, AZ Description: Bayada Nurses is one of the largest home health care providers in the United States offering a full range of home care nursing services from pediatrics to geriatrics. We currently serve clients in 115 locations across 15 states. We have developed a unique culture that supports our mission of helping people have a safe home life with comfort, independence and dignity, despite illness or disability. The professionals at Bayada Nurses genuinely care about their clients, the nurses and aides that serve these individuals and each other as fellow employees. Job Description: Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're Bayada Nurses--a leading home health care company--and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.Responsibilities :Client Services Managers at Bayada Nurses lead field staff in providing superior customer service and quality home care. Focused on delivery and coordination of client services, you'll manage your caseload while proactively growing it through long-term relationship building with clients, referral sources, payors and community organizations. With responsibility for building your team and managing emergent scheduling issues, you'll recruit similarly minded, qualified staff while developing strong, communicative relationships with them. In addition, you'll maintain effective fiscal management of your caseload by monitoring metrics (gross margin, OT, unfilled hours, etc.) while partnering with Clinical Managers to provide supervision and support to field employees.Qualifications :* four year college degree (prior health care, home care and recruiting experience preferred) * prior supervisory experience * demonstrated record of successfully taking on increased responsibility (goal achievement) * ambition to grow and advance beyond current position * strong interpersonal, PC and communication skills (including solid phone marketing & data entry ability) * bilingual in Spanish and English a plus * background in social work a plus With more than 140 offices in 18 states, the people of Bayada Nurses grow together. From comprehensive in-house orientation and training to ongoing mentoring and precepting, you'll feel the difference higher standards make. To learn more about this opportunity and to apply online, visit us at www.bayada.com or click here.

Job Title: Customer Service Manager Company: Location: Tucson, AZ Description: Job Title: Customer Service Manager Location: Tucson, Arizona Country: US Description: The Customer Service Manager solves problems and proactively finds solutions. A combination of coach, disciplinarian, and business partner, the Manager is focused on providing ever-greater quality experiences to clients and challenges his/her team to the same. Key Responsibilities: ? Manages performance of Client Support staff through coaching, education, and performance metrics. ? Directs staff resolution of technical customer support issues ? Drive continuous service improvement based on quality metrics and customer feedback. ? Management of customer escalations and service request management, including trend analysis and reporting. Job Requirements: Requirements: ? Customer service management experience in any industry ? Strong focus on business partnership, client experience, client satisfaction, process development and productivity improvement. ? Proven ability to coach and mentor. ? Ability to perform detailed analysis, out of the box thinking and solution orientation. ? Ability to work in a results-driven team environment. ? Willingness to work in 24x7 environments. Preferred Qualifications: ? Laboratory or clinical knowledge ? Knowledge of programming languages