R White Location: Avondale, AZ 85392 ... d, Excel, Outlook, and Windows Explorer* Extensive experience in Clarify, Crystal Reports, and Homer software * Adept at multi-line switchboardWORK HISTORYWalker and Peskind, P.L.L.C.3/09-9/0 9 Receptionist, Front Office Telecommunicatio ns CoordinatorAnswe red and all incoming phone lines to the Firm. Purchased and maintained all office supplies. Ordered couriers for special document delivery.Copy and fax documents to courts and lawyers. Create new client files.Inserted and managed documents into A-Z client files. Scanned all documents into Client files on the computer data base.Maintained conference room schedules for client meetings.Assiste d paralegals and attorneys with typing ...
97 hits
2.
J Martinez Location: Avondale, AZ 85323 ... ing) Trevor Browne High School (Phoenix, Arizona)August 1998-May 2002 Diploma, May 2002 PROFESSIONAL SKILLS Telephone SwitchboardMS Word 6.0 Typing 39wpmPhotocopy & fax machines Cash RegisterMS PowerPoint 10-Key by touchMS Excel 5.0 MS AccessMS Outlook Lotus NotesInternet Research WORK EXPERIENCE RightSource Pharmacy c/o (Humana) (Phoenix, Arizona)April 2007-Present Customer Service Representative for Humana. Place refill phone orders for all Humana members. Assist members regarding explanation of benefits regarding pharmacy products. Process phone credit card payments for prescription drugs. Contact doctor offices and other local pharmacy to attend to our members̵ ...
95 hits
3.
W Pondexter Location: Avondale, AZ 85323 ... ications Current student of Collins College Currently obtaining a degree in Media Arts Basic knowledge of Digital Editing Avid program experience Lighting, camera set up, and storyboard skills Word processing and typing skills Macintosh G4 experience Microsoft word experience Phone skills and customer service skills Windows 95/98/2000 or greater experience Effective communication skills Flexible and organized Manages time appropriately Utilizes critical thinking and priority setting Education Phoenix College, Phoenix, AZ07/05 High School Equivalency Diploma Collins College, Tempe, AZ Currently attending for bachelor’s degree in media arts07/05 - present R ...
93 hits
4.
B Johnson Location: Avondale, AZ 85323 ... n and vocabulary skill Skilled in effectively addressing clients Positive, energetic, and professional attitude Extremely punctual, loyal employee with superior attendance record Averaged 50 to 100 calls per day, inbound and outbound Professional Accomplishments Interpersonal skills Attentively listened to client's concerns and worked to find suitable solutions Ability to interact with people compassionately and in a non-judgmental manner Highly skilled in communicating with people of all walks of life Clerical skills Accurately type 30-45wpm Ability to perform detailed written work with accuracy Microsoft Office Courteously handles multiple telephone lines 100% in call quality Organization ...
91 hits
5.
C Cruz Location: Avondale, AZ 85323 ... position in the service industry where I may use my professional experience and customer service skills to better serve the client and customer base. Experience 06/2009-09/2009 Sales/ Customer service Empereon Marketing Phoenix, Az SalesCustomer serviceAssist customers with news paper issues and resolving them 08/2006-7/2008Te chnical Support/Customer Service Safeway Corporate Phoenix ,Az Assist merchants with computer terminal gift card support set upIn and out bound phone calls regarding technical support questio ...
89 hits
6.
H Arson Location: Avondale, AZ 85323 ... elf on being knowledgeable as well as accurate. . EXPERIENCE Vangent Inc. 04/09-07/09 Customer Service Specialist/DOS/N ational Passport Information Center * Take inbound calls to assist applicants with their applications * Provide coverage details and options * Assist in the review and explanation of forms, fees, process * Research/complex issues/appointme nts/emergencies Vangent Inc. 10/07-04/09 Customer Service Specialist/Claim s Representative- Medicare * Take inbound calls to assist Medicare Beneficiaries * Provide coverage det ...
87 hits
7.
K Williams Location: Phoenix , AZ 85043 ... onally based environment.Expe rience:Wells Fargo Auto Finance December 2001-August 2007Received inbound calls for the customer service department regarding auto loans and leases Data entry Handled calls for the Lease Specialty Group with in Wells Fargo which included routine as well as escalated issuesTransacted electronic paymentsReceived awards for level 5 quality assurance (highest level of quality)Recogniz ed for having zero errorsCreated and maintained a business filing system South Mountain Community College Admissions and Records September 2000-December 2001Assisted with existing as well as prospective college students in person and by phone Received inbound calls in addition ...
85 hits
8.
S Potter Location: Phoenix, AZ 85043 ... BILITIES:MS Office knowledgeable in Word and Excel.Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers to respond to inquiries or to notify them of claim investigation results and any pla ...
83 hits
9.
E Calles Location: Phoenix, AZ 85037 ... n Southwest Check Cashing Jan 12, 2006 –May 3, 2006 *Payday Loans *Inside Collections *Money Gram *Bill Pay * Check Cashing September 04 to Dec 05 Super Pawn Loan Associate 602 278-4084 *Loan *Sales *Payday Loans *Cashier April 2004 to September 04 Total Transit Inc. Phone operator 602 200-5500 *Answered incoming telephone calls *Entered in data for the company *Verified insurance claims October 16th 2003 to April 2004 Big K-Mart 8701 W. McDowell Tolleson, AZ 85353 *Cashier *Prepared food and snacks for the customers *Ran the Deli June 2002 to November 2 ...
81 hits
10.
E Burgess Location: Laveen, AZ 85339 ... ound with assignments in Systems Development Life Cycle and Information Technology. Quick study with an ability to easily grasp new technologies, software and IT architecture, enthusiastic, reliable, loyal and outgoing team player. Energetic dependable worker with outstanding ideas, creativity and perfection to uphold customer service satisfaction, and SLA management and SLA compliance for the company and vendors. Strong leadership, communication, intuitive, technical, analytical, and problem solving skills for helpdesk groups, vendors and professional services. Computer Skills ยท Peregrine, Citrix Systems, UNIX Sun/Solaris ยท Outlook ยท HP/UX ยท SQL ยท IP / VPN ยท Legacy ...
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