Customer Service Jobs in Scottsdale, Arizona

Job Title: Customer Service Representative Company: PDS Tech, Inc Location: Scottsdale, AZ Description: We are currently seeking a Customer Service Representative to assist our client in Scottsdale, AZ. Selected candidate processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Title: Customer Service Representative Company: Safe Harbor Location: Scottsdale, AZ Description:   Account Analyst/Customer Service Representative/Sales Representative (Downtown Scottsdale) Safe Harbor – Arizona’s Leading Interlock Provider  Account Analyst/Customer Service Representative/Sales Representative  www.azsafeharbor.com  Full Time Monday – Friday 9:00 am to 5:00 pm & Saturday 10:00 am to 3:00 pm Part Time Monday - Friday 12:30 pm to 5:00 pm & Saturday 10:00 am to 3:00 pm $10.00 per hour depending on experience, evaluation after 90 days  Medical Benefits (after 90 day probation period for Full time employees)  Duties include making calls on delinquent accounts, resolving disputed accounts, strong ability to research and analyze information, and demonstrate the highest level of customer service. Answering customer questions and following Safe Harbor procedures.  Qualifications include 2 years of recent experience in collections experience, answering a high volume of phone calls, strong basic math skills, excellent oral and written communication skills and the ability to type a minimum of 40 words per minute. Must have professional and persuasive communication skills and negotiation skills, a self-motivated with strong decision making and problem solving abilities. Applicant must be skilled with PC and Microsoft Operating Systems software, a variety of telephone equipment, including headset or handset. Bi-Lingual is a plus.  ESSENTIAL RESPONSIBLITIES:  The duties and responsibilities listed below are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job. The immediate supervisor and the employee should mutually establish detailed job duties and responsibilities.  - Provide excellent customer service to customers via phone and face-to-face.  - Contact or attempt contact with customers at all stages of delinquency (30-60 days past due).  - Negotiate payment arrangements with customers, such as “Promises To Pay” (PTP), electronic check payments or automatic withdrawal as requested by the customer.  - Maintain positive working relationships with other Safe Harbor employees.  - Meet or exceed production goals (including but not limited to call volume, dollars collected and completion of meet and greets) on a daily, weekly and monthly basis.  - Assist in training or developing the skills of other Safe Harbor Representatives as requested by Management.  Hiring is contingent on passing a complete background check. Safe Harbor greatly values diversity and is an equal opportunity employer.

Job Title: Customer Service Rep Company: McKesson Corporation Location: Scottsdale, AZ Description: Our customers are the focal point of all that we do.   Through a true mutli-channel direct marketing / tele-sales approach, we offer the customer a variety of ways to communicate with us.  Moore Medical is a distributor of medical, surgical, and pharmaceutical products to nearly 100,000 healthcare practices and facilities in non-hospital settings nationwide including physicians, emergency medical technicians, schools, correctional institutions, municipalities, occupational healthcare professionals, and other specialty practice communities.  Our mission is to provide the health care professionals with the supplies, tools, and resources they need to improve the health of their patients and save lives.  Moore Medical, based in New Britain, CT is part of McKesson Medical-Surgical. >Position Description >Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.  Determines the status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.  May schedule field service repair calls.  Handles requests for additional company materials.  Maintains records of returns, schedule changes, product enhancements or changes, product pricing and resolves return credit problems. >Minimum Requirements >1+ years customer service experience >Education >HS Diploma or Equivalent >Company Statement >McKesson offers a competitive compensation and benefits package. McKesson is everywhere in healthcare. We offer a wealth of opportunity for individuals with a desire to make a difference in providing industry-leading, integrated healthcare services and solutions. Individuals with the passion to be a part of our entire continuum of patient-focused care. It's you and McKesson - empowering healthcare. Visit www.mckesson.com/careers for more information. As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. >Agency Statement >No agencies please.

Job Title: Associate Manager, Customer Service Company: Prudential Financial Location: Scottsdale, AZ Description: Reporting to a Director of Client Services, this position is responsible for the daily operational functions and management of the Property Specialists for Inventory. Works to maximize client satisfaction with inventory process, minimize risk and maximize profitability on inventory homes. Primarily team focused, the Associate Manger ensures that both individual and team; productivity, quality and cycle time goals are met. Ensure compliance with PRERS operating policies and procedures. Drive process improvement. Work to ensure Associate satisfaction.Principle Accountabilities:Minimize inventory direct home selling costsMinimize inventory aging and days on marketSupervise staff, including but not limited to; new hire on boarding, communicating and maintaining individual performance objectives, performance appraisal process, monthly feedback sessions, coaching and development, rewards and recognition.Ensure staff members have the appropriate resources required for their roles.Manage caseload and work assignmentsReview and approve transactions as required by PRERS Disbursement Requirements (PDR) and Operating InstructionsEnsure staff members attend all required training.Monitor team and individual performance metrics. Track and produce reporting as required.Perform data and file auditsReview periodic exception and error reports and ensure resolution of issues.Maintain client specific reference materials supporting team duties.Ensure reporting deliverables are metAssist team members with problem resolution and questions on process or technologyPerform other duties as assignedPrudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.

Job Title: LifePower Customer Service Specialist Job Company: Life Time Fitness Location: Scottsdale, AZ Description: General SummaryLifePower Team Member, responsible for membership sales, front desk customer service, business administration and maintaining the cleanliness and operation of the club. Responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and high level knowledge of Life Time Fitness products and services. Sell and promote Life Time Fitness memberships, programs, services, and products by motivating prospective members to begin working toward their fitness goals. Continue personalized relationships with each new and existing club member. Maintain the business and marketing strategies to increase membership sales and Life Time Fitness products and services. Ensure facility (e.g. locker rooms) is clean, neat, orderly, and well-stocked to ensure a positive member experience. Responsible for completing daily tasks in a timely and efficient manner.ResponsibilitiesSales/Member Engagement* Achieve daily, weekly and monthly sales goals with persistent and enthusiastic outreach. * Build and maintain personalized relationships with prospective and current members. * Customize the buying experience by encouraging involvement in products and services that align with the unique needs, interests and goals of the prospective member.Customer Service/Front Desk* Greet and service members in a friendly and professional manner * Attentively and promptly respond to member needs * Admit members by scanning their membership cards and appropriately respond to messages regarding their accountFacility Operations* Maintain indoor and outdoor club cleanliness and safety by performing daily maintenance tasks * Wash, fold, and stock member towels * Ensure the locker rooms are neat, orderly and well-stocked * Ensure Operations projects and tasks do not interfere with member's use of the club * Be courteous to members and respectful of their privacy in the locker rooms * Continually use the "five- sense" model throughout the clubBusiness Administration* Processes, member cancellations, down grades, add-ons, and refunds * Process member paperwork, including address changes, electronic funds transfers and payments * Orders and maintains supplies for all departments * Process terminations, new hires, status changes, and payroll paperworkQualifications:* College degree preferred * Personal passion/commitment for living a healthy way of life * 1-3 years of customer service or sales experienceLicenses / Certifications / Registration:* CPR/AED certification required within the thirty days of hireOverview and benefitsLife Time Fitness is the ultimate "healthy way of life" company where teams work to meet the needs of the members. Find yourself in a challenging work environment where your team is dedicated to exceeding the member's expectations. At Life Time Fitness, goals are set high and performance drives success. As a member of our team, you'll enjoy a positive and exciting atmosphere while developing lasting relationships with other enthusiastic and highly motivated people!After a demanding day at work, wind down with a great workout and grab a bite to eat in the LifeCafé. Whether attending a spin class taught by our company founder or heading to the LifeSpa for a relaxing massage, team members are encouraged to maintain a healthy, balanced lifestyle.Full-time team members receive a complimentary club membership as well as a discount on personal training, LifeCafé, LifeSpa and salon services, and Life Time Fitness nutritional products. Life Time Fitness also offers premier benefits packages for both full and part-time team members including medical, dental, and vision insurance, 401K plans, disability insurance and an employee stock option. Full-time team members receive additional benefits including adoption assistance and life insurance.Primary Location AZ-Scottsdale

Job Title: Manager of Call Center (Inbound Sales) Company: Company Confidential Location: Scottsdale, AZ Description: Manager of Call Center (Inbound Sales) - The Call Center Manager provides strategic, tactical and people leadership for the front line operations of a fast growing call center currently at 25 seats. Responsibilities include but are not limited to: ·         Implement specific initiatives and tactical plans and execute accordingly in order to achieve or exceed specific sales and quality goals ·         Provide strategic direction and leadership encompassing areas including sales, customer satisfaction and quality assurance·         Develop new and innovative processes and procedures that will impact sales and the efficiency and effectiveness of call center representatives·         Cultivate an environment that encourages high levels of productivity, teamwork and career growth and development ·         Ensure that all interactions with the company’s customers are pleasant and straightforward Minimum Requirements: ·         Demonstrated ability at recognizing, hiring and developing sales and other personal for an inbound sales call center·         A proven track record of engaging and inspiring your team, setting and achieving high performance standards and goals, and implementing strategies that support rapid growth of a large customer base·         A proven track record of reaching and surpassing aggressive sales and other organizational goals and objectives, conveying a sense of urgency to your team and offering support when necessary to overcome challenges and obstacles·         Solid analytical and problem solving skills with a demonstrated ability to create and analyze data that reveal trends and which suggest solutions to challenges·         Deep knowledge of call center technology, call center queuing, successful call center sales strategies and call center management toolsEducation Requirements:·         Masters Degree preferred, Bachelor's Degree in business or related field required·         8+ years overall sales and call center experience required·         Preferred 5+ years of call center experience at an advanced level with total responsibility for leading teams of 10 to 200+ employees·         3+ years working within a call center that was undergoing rapid growth·         Willingness to be on call as necessary, required to carry a cell phone

Job Title: Customer Service Representative - Ins Company: Aerotek Location: Scottsdale, AZ Description: Our Client, a Fortune 500 company providing property nd casualty insurance is looking for Customer Service Respresentatives. This is a Contract-to-hire opportunity that is scheduled to start on March 22nd, 2010.On a daily basis these individuals wiull be respoinsible for providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. Generally uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Responds in a timely manner. Most of these activities follow standard procedures and policies with more senior levels using greater latitude and judgment in responding to customers. Qualified applicants will have:- 2-3 years of customer service experience - Insurance background - Has gained knowledge and experience with computer system and company products and services - Applies the basic skills learned and begins to develop advanced problem solving skills to the position - Knows how to assess customer needs - Strong typing skills - Bilingual/Spanish a plusSince this is an immediate opening interested candidates need to be prepared to interview within 24 hours.Required Skills: INBOUND CUSTOMER SERVICE, INSURANCE BILLING, EXCELLENT TYPING, PROBLEM SOLVINGJoin Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Title: Full Time Office Associate/ Customer Service (FTo/CS551/552) Company: Crate & Barrel Location: Scottsdale, AZ Description: FTo/CS551/552 Job Description Courteously answer all in coming calls in an efficient manner, providing excellent customer service, both internally and externally. Audit all in coming and out going cash. Communicate with sales staff & management to keep current on all new merchandise. Assist customers with product selection and phone orders. Act as a liaison between sales staff & customers, helping with any customer service issues. Process and distribute in coming mail. Provide excellent customer service both internally and externally, focusing on teamwork. Maintain an awareness of loss prevention. Required Skills Enthusiasm and desire to learn Excellent communication & organizational skills Excellent problem solving skills Detail oriented Ability to work with numbers Excellent telephone skills Must be able to work one weekend day Job Location Scottsdale, AZ, US. Position Type Full-Time/Regular

Job Title: DATA ENTRY CLERK/CUSTOMER SERVICE REP. Company: Adecco Location: Scottsdale, AZ Description: Experience in automobile warranty or car dealership office required!!!!An automobile warranty company in Scottsdale is looking for a clerk to preform data entry, customer service and some administrative duties. You must be able to type over 10,000 KPH and be an all around multi-tasker and team player.

Job Title: Call Center Representative (Medical) Company: NextCare, Inc. Location: Mesa, AZ Description: Call Center Representative (Medical)Job Type: Full-TimeLocation: Mesa, AZJob Description:* We are currently allowing those without a medical assisting degree to apply for these opportunities. We will consider candidates who have some medical background in lieu of such as front office receptionist, CNA or dispatcher experience.As a Call Center Representative you will be utilizing your medical expertise and excellent customer service skills by performing the following job duties:.Answer incoming phone call inquiries.Schedule patient appointments.Promote a positive image of NextCare through excellent customer services skills.Handle basic clinical and billing complaints.Conduct customer satisfaction surveys.Be a team player.Perform other related duties as assigned.Position Qualifications:.Minimum 3-5 years customer service experience preferably in a clinical setting.Pediatric or Family Practice experience highly desired. High School diploma or GED required.Bilingual (English/Spanish) a plusSchedules Needed: Varied schedules offered, must be available to work evenings and occasional weekend shiftsWe are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.