D Harris Location: Chandler, AZ 85249 ... very industry. Experience in Manufacturing/Qu ality Control and Banking. Ability to work collaboratively or independently. Demonstrated strengths include: Leadership Integrity/Dedica tion Coaching Training Mentoring Recruitment Crisis Management Problem Solving PROFESSIONAL EXPERIENCE Openwork’s , Phoenix, AZ 2005 Commercial Cleaning Franchisor Manager, Customer Service (September 2005 – Present) Responsible for the direct management, supervision and development for a team of Customer Service Consultants in providing administrative support, data entry and customer service for ...
97 hits
2.
E Carr Location: Chandler, AZ 85249 ... exceed company goals. EXPERIENCE SCOTTSDALE CULINARY INSTITUTE Scottsdale Az 2004-2007 Director of Financial Aid Developed a strong relationship between financial aid and admissions to increase the existing student base. Reallocated key personnel in financial aid to improve workflow and customer service. Responsible for Customer Service Improvement Group which changed the environment on the 2 campus locations to one where all employees new how to provide top quality service to the student. PROFIT RECOVERY GROUP Phoenix Az 1995-2003 Director of Operations Director over three audit groups in Atlanta, Cincinnati and Phoenix. Worked with marketing to develop new business and cross sell ex ...
95 hits
3.
E Bejarano Location: Chandler, AZ 85249 ... the service desk clean all go backs sent to their departments, and also answering or transferring all the incoming calls. September 06 - march 07 Ross Service desk In charge of returns and ringing up the customers, provide good customer service multi task with the phones. Maintain service desk neat and clutter free, and always being friendly. July 06 - January 07 Subway Cashier/Prep my main duties where mainly to provide a good customer service at the establishment and ring up the customers as courteous and fastest possible so they could go on with their day. April 05 - February 06 Lagacell Asistt. Manager My main duties where selling and activating cell phones for an author ...
93 hits
4.
D Baker Location: Chandler, AZ 85249 ... tion than is normal on a resume.PAS was created to handle all patient requirements after the hospital release to arrival and placement at the SNF (Skilled Nursing Facility) including, nut not limited to, authorization for transportation, DME (Durable Medical Equipment) and any and all skilled applications, making sure these are accomplished in a timely manner. In the beginning there was a tremendous amount of follow-up, but now it is amazingly seamless. We work in conjunction with our Field Staff, Clinical Service Manager and CRN*s (Concurrent Review Nurses) to offer the patient the best in health care in real applications and the written follow-up report will always reflect that what you ...
91 hits
5.
J Hicks Location: Chandler, AZ 85249 ... 3 monthsProfession al experience August, 1994 – December, 1999 V-P Energy, Inc. Bethel Park, PA Natural Gas Analyst• Monitored natural gas pricing per Natural Gas Intelligence and Inside FERC (Federal Energy Regulatory Commission). Developed new contracts as old contracts expired. Monitored usage by our end-users and our suppliers. • August, 2001 – December, 2008 SelectBuild dba Riggs Plumbing, LLC• Mesa, Arizona • Lot scheduling assistant (August 1994-June 2004). Print out new housing starts and change orders from builder internet sites for scheduling various phases of construction starts for our supervisors to complete construction on a time ...
89 hits
6.
D Block Location: Chanddler, AZ 85249 ... New JerseyWorked on the Governors Council in school education programs for drug abuseServed on Chambers of CommerceExperien ceNovember 2008-September-2 009HALLMARK CARD CORPORATION Clearwater, Fl.Merchandising , sales, ordering, inventory, setting up pleasing displays filling and refilling displays by using a special scanner.June 2005-July-2008)J ESSIES COLLECTIBLESJess ie was a designer of one of a kind unique items. I was her sales and marketing person and sole distributor through-out the state of Florida.Septembe r 1996-February-20 02CUNARD CRUISE LINES LTDPassenger Services and Reservations. I would make group reservations and act as Liaison with the staff on the QEII with all special ar ...
87 hits
7.
T Sodeman Location: Chandler , AZ 85249 ... sing and dedicated Operations Leader and Manager with a proven track record of achievement in customer care and call center environments as well as in the following areas: Quality ° Audits ° Regulatory Compliance ° Employee Relations ° Performance Management Possesses wide-ranging experience in recruitment and new hire orientation, as well as training and development. Builds and leads dynamic teams to achieve benchmark levels of performance. Spearheads ambitious initiatives and consistently delivers top results that secure lasting profitability. Consistently works efficiently and effectively in dynamic, changing situations. A strategic thinker who sets objectives and continually improves the ...
85 hits
8.
D Cardinal Location: Chandler, AZ 85249 ... with all types of customers, and am looking for new challenges and opportunities where I can put my outstanding communication skills to work. Highlight of Qualifications Over 25 years experience in customer service Ten years experience in a high volume call-center Proficient in Microsoft Outlook, Word, and Excel. Ability to multi-task and handle a variety of tasks with accuracy and attention to detail Groceries on the Go Tempe, Arizona 1998-PresentLead Customer Service Representative May 2005- Present Lead Customer Service Representative in high volume call center Responsible for training and monitoring new CSR’S. Was in charge of department’s, fraud and bad check division. Implemen ...
83 hits
9.
L Marshalek Location: Chandler, AZ 85249 ... ng emphasis on employee retention through leadership and team incentives. Proficient in Excel, Word, UNIX and Lotus Notes. Possess working knowledge of PowerPoint.Areas ofExpertise Key Account Mgt. Project Management Customer Service Mgt. Data Analysis/Mgt. Credit/Collectio ns Cost Controls Team Building/Trainin g Quality Assurance Client Relations Mgt. Performance Mgt. EXPERIENCEPROFIL E 2008 to Present OPENLANE, INC. Mesa, AZCustomer Service ManagerManage 14 customer service coordinators and a supervisor for the nations leading on line automotive auction company.Trained the customer service personnel on telephone techniques designed to improve customer satisfaction and cust ...
81 hits
10.
R Mccrite Location: Gilbert, AZ 85297 ... c, combined with a desire to utilize my skills obtained through experience in the following areas.Experience Collections Representative June 2009 - November 2009 Randstad Phoenix, Arizona On a automatic dialer I contacted customer that are delinquent on their auto loans. I would negotiate payment arrangements and mitigate future delinquency according to company guidelines. Achieving various numerical standards and goals for servicing accounts with out sacrificing quality and service. Still maintaining adherence to FDCPA guidelines. Customer Care Representative May 20 ...
Saved Resumes
