M Lopez Location: Mesa, AZ 85203 ... expand, and develop my professional career, and assist customers reach the maximum point of satisfaction. Employment History Phone Banker II Mar. 2006 -Current Wells Fargo Bank Phone Bank El Monte, Ca / Phoenix AZ • Assist customer with questions and maintenance with variety of account types • Maintain a Referral rate and Handle time as well to adhering to schedule • Inbound call center, strongly sales driven and providing exceptional customer service Telephone Banker II May. 2004 – Mar. 2006 Washington Mutual Bank ECC Chatsworth, Ca Assist customer questions and maintenance with online banking, business, business loan, business credit card. IR ...
97 hits
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W Proffitt Location: Mesa, AZ 85203 ... ad range of qualifications include flawless presentation skills, public relations savvy, program development, project management, customer service, strategic marketing and staffing. Proven experience in academic and sales settings; Influential leader; skilled in generating enthusiasm and building consensus among staff while improving overall performance. Proven team builder and catalyst as evidenced by ability to implement and sustain momentum of key strategic planning and record-setting sales performance. Holds Associates Degree, General Studies; pursuing Bachelors degree, Management. Core Competencies Program Development Customer Service Employee Relations Staff Develo ...
95 hits
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M Diogo Location: Mesa, AZ 85210 ... and strengthen others to act. Leading by example, modeling a way and encouraging personnel to produce quality results. Education - Deegfeld Schule - Nordhorn. Germany 07/99 • High School Diploma, Los Angeles Job Corps - Los Angeles, California 02/04 • Certified Nursing Assistant University of Phoenix - Phoenix, Arizona attending • Business Management Experience – I have considerable experience as a Certified Nursing Assistant, assisting residents with activities for a healthy daily living, home care and Dialysis. I also have a thorough knowledge of dealing with customer service, sales related issues, reservations, opening & closing files, fax, phone, ...
93 hits
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D Reyes Location: Mesa, AZ 85210 ... nard, CA Medical Assistant Front/Back Office (Graduated 2005) Oxnard High School - Oxnard, CA General Studies (Graduated 1983) Ventura CollHge - Ventura, CA Accounting, Computer Operations and Psychology (Attended 1983-1985)Skills Medical Front/Back OfficeMedical Records - Alpha/Numeric Filing Medical Terminology/Anat omyVital SignsCustomer Service RepresentativeTy ping /Ten Key AbilityInjection CertifiedConfirm ing EOB'sReceptionis t/Admin AssistantSchedul e AppointmentsBloo d Borne Pathogen TrainingPatient EducationBlood Draw CertifiedBasic Windows XP / Excel / WordMedi-cal/Med icare BillingCMS/HIPAA RegulationsQuick Books/ AccountingInsura nce Claims ProcessingWork History 10/2009t ...
91 hits
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C Grzeskowiak Location: Mesa, AZ 85210 ... nd organizational skills. Emphasis in data entry. Education Stafford High School Stafford, Kansas2002-2006 Graduated with Honors and was highly involved in STUCO, FCCLA and was a teacher’s aid for the last two years of school. Involved in volleyball, basketball, and wrestling. Experience Paul’s Grocery Stafford, Kansas May-Sept. 2006 Reason for leaving, moved to Phoenix, AZ. October 2006 Duties included but not limited to shelf stocking, cashier, deli cook, and customer service. Computer Skills Computer literate using email and web search. Know Keyboard and 10 key by touch. Working knowledge of Windows XP, Microsoft Word and some Excel. Other Interests include writ ...
89 hits
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T Cameron Location: Phoenix, AZ 85210 ... erpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors. Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks. Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. Customer Service -- Routinely handled as many as 500 customer contacts a day (10,000 per month) in a busy Call Center Environment. Averaged lower than a .001 percent complaint rate and was given the "Employee of the Month" award in second month of employment with paid day off and received several awards for ...
87 hits
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F Jones Location: Mesa, AZ 85210 ... atient into free medication program Iqor April 2006 - February 2008 Collector Chandler, AZ Made outbound calls and assisted Direct TV customers on making payments to past due accounts Presbyterian Hospital August 2005 - February 2006 Hospitality/Kitc hen asst Pittsburgh, PA Delivering food to patients rooms, working at the cash register Assisting other co-workers with cleaning Mellon bank April 2005 - August 2005 Data entry Pittsburgh, PA Enter data information for already existing clients Updated passport information if necessary Dial America July 2004 - February 2005 Sales Pittsburgh, PA Making outbound calls to existing customers' to upgrade accou ...
85 hits
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M Hernandez Location: Mesa, AZ 85210 ... evelopment. Experience April 2008- Present Etelecare Phoenix, AZ Customer Service Rep -Answer inbound phone calls for Sprint ASL text project -Inbound call center, calls are regarding setting up customers on correct price plans to avoid overage charges July 07-March 2008 Rent-a-Center Corona, CA Asst. Store Manager/Sales Manager -In charge of all in store, phone, and internet sales -Generate reports to keep track of all sales and quotas to be met -Train and lead the store in generating sales via web orders, phone orders and brochures -Order all new merchandise and parts to meet the stores demands April 05-July 07 Amigo's Flooring Orange, CA Store Manager -Run sales reports and lead the stor ...
83 hits
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M Hocker Location: Mesa, AZ 85210 ... ALIFICATIONS: -Trained at least 30 people in a 2-year period, 10 in which became managers after my training. -Can perform audits very effciantly. -Have completed the daily invoices, packaging, and cash surveys in a timly fashion. -Types 52WPM -Can go overtime with the same amount of energy, I have a motivator side in me. -Performs efficiant work and can produce sales EDUCATION: Mililani High School Graduated 2004 GPA 3.1 Remington College Business and Massage Therapy Graduated 2007 -Dean's list -Perfect attendence ACCOMPLISHMENTS: -Mcdonald's, I started out as a cashier and ended up a crew trainer. -Taco Bell (CA), started out a cashier became shift leader, trained 5 people that year - ...
81 hits
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R Rhodes Location: Mesa, AZ 85210 ... n-line COMMERCIAL TRANSACTION SECURITY; design/maintenan ce of AUTOMATIC CALL DISTRIBUTOR (ACD) AND CUSTOMER RELATIONS MANAGEMENT (CRM) DATABASES. Well-versed in leading the planning, analysis, design specification, integration, test, fielding and troubleshooting of solutions in support of business objectives. Hands-on experience with a wide variety of system types: including wireless/LAN, WAN/VoIP network operations centers, satellite mission control centers and telemarketing call centers; has moderated RAPID / JOINT APPLICATION DEVELOPMENT (RAD/JAD) TEAMS, providing design process improvement guidance.AREAS OF SPECIAL EXPERTISE * BROAD TELEMARKETING SALES EXPERIENCE FOR : - INDEPENDEN ...
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