Customer Service Jobs in Florence, Arizona

Job Title: Customer Service Rep I Company: Marshall & Ilsley Corporation Location: Queen Creek, AZ Description: Responsibilities PRIMARY FUNCTION: Function as the Bank's primary contact with the public. Work directly with clients, manage a cash drawer, involve the receipt and payment of negotiable instruments, and handle client inquiries or concerns. Recognize situations that suggest a client's need for additional services and refers the client to the appropriate department. BASIC QUALIFICATIONS: 6 months Customer Service Experience Other Information Monday, Friday, and every Saturday

Job Title: Customer Service Representative Company: The Rice Garden Location: Apache Junction, AZ Description: Tired of serving Burgers & Tacos? Tired of the same old thing? Wok this way to Rice Garden! Now hiring Assistant Managers GENERAL OVERVIEW: Rice Garden is looking for Customer Service Representatives for restaurants located in locations nationwide. We are looking for people who are passionate about customer service, and excellent food quality. PRIMARY RESPONSIBILITIES: Responsible for providing excellent food quality, guest service, associate friendliness, and restaurant cleanliness. Job requirements Minimum Age 16+ years old Additional QUALIFICATIONS: Bright personality & good interpersonal skill Customer Service oriented Opportunities for advancement

Job Title: Customer Service Representative Company: Web Development Group Location: Gilbert, AZ Description: Our Customer Service Representatives are the first point of contact for customers seeking help when navigating the websites of our affiliates. This means that, in addition to representing our company, Customer Service Representatives will be representing our affiliates as well. Respect and patience are the 2 main responsibilities of the position. Qualifications: *High School Diploma or GED *Superb communications skills *Fluent in English *Detail oriented and highly organized *Patience *Respectful demeanor Salary: Starting at $14.00 and hour plus monthly bonus. Customer Service Representatives work in a call center environment. We have both full time and part time positions available. First and second shift positions are available. No experience necessary. Basic PC and Internet skills are mandatory. Must have reliable transportation, be able to pass a background check, and have excellent oral communication skills.

Job Title: Part Time Call Center Agents Company: iQor Location: Chandler, AZ Description: I Like Cash. I Like iQor.  Earn big money at iQor.   As one of the largest and most respected global business process outsourcing companies in the industry with 21 Centers of Excellence that span the world, we give our employees the opportunity to make A LOT of money. With an aggressive and generous bonus program that rewards performance – you can earn thousands a week.    iQor provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. Our 10,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. Our services include customer care, customer retention and revenue recovery. Employees thrive at iQor because they have unlimited earnings and growth potential. Opportunities for career development are a top priority and we encourage employees to apply for available positions within the company at all of our Centers of Excellence worldwide. Whether you’re interested in becoming a Call Center Recovery or Customer Service Agent, iQor provides a diverse and challenging work environment that encourages self-motivated individuals to perform and get top pay for their performance.  We are currently seeking motivated Part Time Customer Service for our training classes at our Phoenix Center of Excellence.Base Pay: $9.50/hour - $11.50/hour upon graduationReq’d Experience – NoneWorking schedule will be Saturday and Sunday – 6 hour, 8 hour and 12 hour shifts availableCall Center Customer Service Agent  As a Customer Service Agent, you’ll receive inbound calls and make outbound calls on behalf our brand-name clients.  You’ll be responsible for answering product questions and servicing accounts while handling a high volume of incoming calls in a fast-paced environment. You should be tactful and have the ability to handle challenging situations professionally and calmly.   We offer:         Top Pay          Huge Bonus Potential          Employee Referral Incentives          Paid Training          Great Benefits Apply now at www.iqor.com.  Take our online survey and get hired TODAY! Once you apply online, please send email to Register to View with PART TIME in subject line, so we can be sure to contact you right away.  If you have questions regarding this posting please contact Register to View .  iQor is an AA/EEO employer. M/F/D/V      iQor (Wikipedia) Vikas Kapoor (Wikipedia) Vikas Kapoor (Bio) Vikas Kapoor: Filipinos Are Taking More Calls in Outsourcing Boom Vikas Kapoor: Cultivating Creative Culture Vikas Kapoor Video Clip: Milken Institute Conference 2008 Vikas Kapoor at Milken Institute Conference 2008: Kapoor Audio Times of London: Globalization & U.S. Job Creation Vikas Kapoor: How to win the globalization game Virtualization homes in on desktops iQor is an AA/EEO employer. M/F/D/V

Job Title: Customer Service Representative Company: Savage Universal Corp Location: Chandler, AZ Description: Savage Universal is a 70 year old manufacturing and distribution company in Chandler, Arizona who is seeking a Customer Service Representative to join our team. We are seeking a highly motivated, self-starting individual who has what it takes to promote a high level of customer service. To be a part of the Savage Universal team you should have a high energy level, be self-motivated and have a deep commitment to success. Basic Requirements:Maintains the absolute highest level of professionalism by using appropriate grammar and communicating in a friendly and helpful manner A sincere desire to assist customers with their concerns Excellent verbal and written skills Motivated to identify solutions to problems by actively researching available resources Ability to multi-task, use multiple sources of information, and prioritize tasks Good typing and data entry skills Legally able to work in the United States. High School Diploma or equivalent (minimum) Minimum of 18 years of age  Job Description:Answering telephone call inquiries and promoting our organization's products and services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job Answer detailed questions about Savage Universals products and customer order status Treat all callers in a courteous and professional manner Accurately input customer orders into system Work in a positive, high paced environment Multi-task between numerous applications in a windows based environment Maintain a comprehensive knowledge base of multiple product lines Research and resolve a variety customer questions

Job Title: Outbound Customer Service Representative Company: Aerotek Location: Chandler, AZ Description: Looking for a qualified Outbound Representative:Job Summary:- Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. - Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting. -Requires advanced knowledge of the organization, products and/or services. -Must have good communication and problem-solving skills. May research issues or transfer to a research function. -May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity. Candidates must have:-2+ years experience in an outbound call center, making outbound phone calls- Above average computer skills in microsoft office products including e-mail and word.WORK SHIFT IS: Tuesday - Thursday 1130AM – 8PMFriday 1030AM – 7PMSaturday 8AM - 430PM or 830AM - 5PMQualified candidates please email your resume to Noelle at npryde at aerotek.comRequired Skills: OUTBOUND CALLS, Outbound Sales, OUTBOUND CALL CENTERJoin Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Title: Customer Service Representative- AZ Company: Aerotek Location: Chandler, AZ Description: Our client, a large bank, is presently seeking outbound customer service representatives for their site in Chandler AZ.Shift for this position is:Shift will be T-W- Th – 1130 – 8pm, F 1030 – 7pm – Sat 8-430 or 830-5pmThe qualified outbound customer service representatives will be responsible for the following:Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity. Generally has more than 1 year of experience.

Job Title: 20 Outbound Call Center Customer Service Reps to START ASAP!!! (Mortgage/Banking Industry) Company: Adecco Location: Chandler, AZ Description: Job Description:Associates will make outbound calls to current customers and go over new loans with them to see if they are interested. All calls are to current customers. No cold calling.Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity.

Job Title: Insurance Call Center Customer Service Reps to start March 23rd!! (Mortgage/Banking Industry) Company: Adecco Location: Chandler, AZ Description: Job Description:Candidates will be doing anything from taking in bound calls and making outbound calls on the Loan Modification side or taking other related calls. Responsible for data entry and processing related to all insurance correspondence in an accurate and timely manner for a high volume production department.Must have the ability to multi task with attention to detail and accuracy.Hours range from start time of 7:00am to end time of 7:00pm during the week. Will get assigned a shift after training and may have to work Saturdays.

Job Title: Customer Service Rep II 1st shift Company: Avnet, Inc. Location: Chandler, AZ Description:   Avnet Inc. (NYSE:AVT) a fortune 500 Company is one of the largest distributors of electronic components computer products and embedded technology serving customers in more than 70 countries worldwide. Avnet accelerates its partners success by connecting the worlds leading technology suppliers with a broad base of more than 100000 customers and providing cost-effective value-added services and solutions. Job Purpose: Performs a wide-variety of routine and non-routine tasks such as responding to inquiries from customer and/or internal sales and sales-related staff members expediting critical orders effectively communicating dispositions researching and resolving moderately complex problems and researching orders. Primary Duties and Responsibilities: Responds to both written and telephone inquiries from sales personnel or solutions provider. Provides assistance to management in resolving complex problems with customer orders. Supports assigned Sales Team in all phases of the sale to include quote process tracking backlog and may perform invoicing duties. Initiates corrections to invoices as needed notifying appropriate departments within the Company. Expedites invoices and researches claims for lost shipments with shipping vendors. Releases orders that are out of schedule in computerized system to accommodate customer changes in ship request date. Responsible for notifying sales personnel of returns researches proof of delivery when necessary. May issue return authorizations. Investigates and resolves complex problems including order status orders not received proof of deliveries credit and pricing tax and freight discrepancies. Investigates inventory stock shortages on products ordered by customers initiating corrective action as needed. Notifies sales staff of discrepancies. Obtains authorization for substitution and replacement of products from sales personnel or solutions provider. Documents customer problems and solutions. Expedites products from periodic backlog reports. Responsible for the backlog management of orders including confirmations tracking and installation reporting and verification. Assists Customer Service staff in advising sales personnel or solutions provider of specific delivery schedules order status and other details. Consults with quality department personnel to resolve order problems that involve warehouse order status alert issues including orders requiring certificate of conformance or certificate of origin. Participates in special projects for the department staff in resolving customer problems. Refers more complex problems to management for resolution. Assists sales department staff in researching items listed on GP or branch reports. Verifies purchase order documentation with computer system for accuracy. Assists in providing management with data for inclusion in various scheduled and special reports. Gathers and arranges a variety of data into standard department forms schedules or reports. Initiates requests for credits and replacement invoices. Receives telephone requests from customers for sales orders. Initiates non-complex orders and refers complex orders to Sales Department. Provides assistance to Sales Department staff to ensure customer orders are placed correctly and satisfy customer requirements. Assists less experienced staff within the Customer Service Department. Refers very complex problems to senior staff or management for resolution. Knowledge and Skill: Skill in reading writing and understanding written instructions is required. Skill in effectively communicating in writing is required. Alpha/numeric filing systems. Basic warehouse procedures. Minimum of two years job-related experience or additional education may be substituted for experience. Education & Certification Requirements High school diploma or equivalent. Distinguishing Characteristics Establishes and maintains positive working relationships with sales personnel or solutions provider. The above statements are intended to describe the general nature and level of work being performed They are not intended to be construed as an exhaustive list of all responsibilities duties and skills. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.