Customer Service Jobs in Tuscaloosa, Alabama

Job Title: Customer Service Representative Company: Company Confidential Location: Tuscaloosa, AL Description: A CHAIN FINANCE CORPORATION- has an immediate opening for a Customer Service Representative. Excellent starting salary plus complete benefits package. Mon-Fri. Call Register to View .

Job Title: Customer Service Representative Company: Advance America Location: Tuscaloosa, AL Description: Consider Advance America for meeting your personal and professional goals! Why Advance America? Great Schedule: You can have the best retail schedule around, allowing you time for your family and personal interests. Advancement Opportunities: Currently, over 50% of the company's multi-unit managers have been promoted from within. Growing Company: We're the national leader in the cash advance industry. We've grown to over 2,800 centers in 36 states and we're still growing! We can offer challenges and opportunities that others can't match. What will you do? In General: · You will be assisting Advance America clients in obtaining cash advances. Also, you will help with existing accounts, collections, obtaining new customers, daily operations, and the growth of location. In addition, you will be selling Advance America services and products. · We pride ourselves on our exceptional customer service. It is important that you maintain a comfortable environment to provide our customers with the appropriate services to meet their needs. · You will be assisting the Manager and Assistant Manager in collection efforts. · To maintain current clients you will need to service existing accounts and?maintain detailed?customer files. · Not only will you make sure that the current customers are happy, but it is up to you to assist with marketing programs, open new accounts, and ensure that all proper documentation is provided For Operations: · Assist in balancing cash three times a day · You will need to make sure that daily procedures, such as cash balancing, are executed. · Some local travel may be required for marketing, collections, staffing, and banking responsibilities. · The creed is what holds our organization together and makes us all successful. It is up to you communicate an image consistent with the company creed and vision to all members of the location. Job requirements Driving Valid Driver’s License Minimum Age 18+ years old

Job Title: Call Center Agents Company: Location: Tuscaloosa, AL Description: Call Center Agents * As a Customer Service Agent, you?ll receive inbound calls and make outbound calls on behalf our brand-name clients. You?ll be responsible for answering product questions and servicing accounts while handling a high volume of incoming calls in a fast-paced environment. You should be tactful and have the ability to handle challenging situations professionally and calmly. Base Pay: $9.00 - $11.00 /Hour

Job Title: ATT Customer Service Rep I- Hoover, AL Company: AT&T Location: Hoover, AL Description: Time to broaden your view of communications careers. Welcome to AT&T. Deeper product base. Broader career options. Together at last. Experience it for yourself. ATT Customer Service Rep I- Hoover, AL DescriptionDon't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company! Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management. GENERAL DUTIES: The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas May be required to work in one or multiple queues/skill sets over various customer contact channels Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer requests Continually maintain working knowledge of all company products, services and promotions Make recommendations according to customer's needs on features, accessories, upgrades and rate plans Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines May sell and provision wireless services, products, features, equipment and accessories May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required Perform over the counter exchanges of customer defective equipment Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation PHYSICAL REQUIREMENTS: No physical requirements QualificationsRequired Qualifications: At least 18 years of age 6 months experience operating a computer in Windows based environment Availability to work a flexible schedule which includes all hours of call center operation TESTS: Applicants will be expected to pass any assessment associated with the position. TRAINING: Classroom training On-the-job training On-line training SPECIAL JOB REQUIREMENTS: Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication and computer skills Provisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job Title: ATT Customer Service Rep I Hoover AL Company: AT&T Location: Hoover, AL Description: ATT Customer Service Rep I- Hoover, AL-1008645DescriptionDon't miss this opportunity to join the company recognized byFortunemagazine as theWorld's Most Admired Telecommunications Companyand ranked #2 onDiversityInc'slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.GENERAL DUTIES:The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areasMay be required to work in one or multiple queues/skill sets over various customer contact channelsResponsible for improving customer retention through programs and service provided to the customerUtilizes mechanized systems to initiate and complete service orders and handle customer requestsContinually maintain working knowledge of all company products, services and promotionsMake recommendations according to customer's needs on features, accessories, upgrades and rate plansUtilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessoriesESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:Administer system functions on all opening, closing, and balancing procedures to according to finance guidelinesMay sell and provision wireless services, products, features, equipment and accessoriesMay be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as requiredPerform over the counter exchanges of customer defective equipmentEnsure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstationPHYSICAL REQUIREMENTS:No physical requirementsQualificationsRequired Qualifications:At least 18 years of age6 months experience operating a computer in Windows based environmentAvailability to work a flexible schedule which includes all hours of call center operationTESTS:Applicants will be expected to pass any assessment associated with the position.TRAINING:Classroom trainingOn-the-job trainingOn-line trainingSPECIAL JOB REQUIREMENTS:Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be requiredOne year customer service work experience preferred. Excellent communication and computer skillsProvisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice.AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/VJob-Customer ServicePrimary Location-AL-HOOVERSchedule-Full-timeEmployee Status-Regular

Job Title: Virtual Call Center Agents Company: Location: Birmingham, al Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 3049349

Job Title: Customer Service Rep Company: Dedicated Personnel Location: Birmingham, AL Description: Customer Service Representative Dedicated Personnel has new oppty for exper. Customer Serv. Rep. This position provides Customer Serv. Support to clients & admin. support in office. Heavy phone & e-mail support. Ideal candidate will have "customer first" & "can do" attitude. Must be proficient w/ Outlook, Excel, & Word. Must have strong organizational skills. Candidate must have strong written & verbal communications skills, advanced organizational skill, troubleshooting & problem-solving skills. Position for a permanent, PT position, w/ seasonal oppty for more hrs and potential to grow into FT, permanent position. Interested candidates send resume to : Register to View or fax to Register to View . For more information call DEDICATED Register to View 822-1502. Web Id: 5335421

Job Title: Customer Service reps. needed. Company: Location: Birmingham, al Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Auburn, Birmingham, Dothan, Gadsden, Huntsville, Mobile, Montgomery, Muscle Shoals, Tuscaloosa • Post ID: 3042222

Job Title: Customer Service Representative Company: Kohl's Location: Birmingham, AL Description: Customer Service Associate Position Summary: Responsible for creating an environment of good customer service through actions. This includes ensuring customer transactions are processed accurately and efficiently, ensuring the Company’s “2-in-a-line” standard, reinforcing Customer Service Desk standards and resolving customer problems by following policies and procedures in conjunction with following the “Yes We Can” policy. Balances and processes refunds and media from sales and return registers. Processes cash deposits and currency orders; completes and submits daily reports to store management and Cash and Sales Audit department. Primary Responsibilities: Customer Service: Smiles and greets all customers encountered. Answers incoming phone calls, transfers phone calls and uses paging system in a professional manner. Accepts employment applications. Processes customer returns, exchanges, price adjustments, gift certificates and competitive pricing accurately, efficiently and in accordance with the Company’s “ “Yes We Can” policy. Solicits and processes quick credit applications. Processes credit payments and resolves customers’ credit problems. Handles payments on NSF checks in a professional manner. Provides proper information and instruction to customers interested in the gift registry. Promotes the registry to prospective clients and handles their inquiries in a professional manner and in accordance to Company policy. Handles gift registry problems in a quick efficient manner. Adheres to “2-in-a-line” standard and calls for backup when needed. Adheres to the “Yes We Can” policy and efficiently resolves customers’ issues regarding purchase transactions. Operations: Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet. Regularly identifies and informs Customer Service Supervisor and Loss Prevention Supervisor of register variances and errors. Investigates variances and errors to help in their correction. Prepares funds and media for cash registers at opening and closing. Provides change for registers and collects cash and media pick-ups. Performs register reads and resets. Processes daily reports generated by the COSA system. Separates and submits reports, balance sheets, and media to the Cash and Sales Audit department. Maintains the Cash Office equipment in good operating condition. Informs Customer Service Supervisor of any operating problems. Maintains a neat, clean and organized Cash Office. Ensures prompt removal of merchandise returns and holds. Makes sure all merchandise is folded, hung, tagged and priced appropriately before returning to the sales floor. Processes damages and the appropriate paperwork correctly. Tags vendor return items. Call for department to pick up returns. Maintains a neat, clean and organized customer service area. Other Duties and Responsibilities: Performs other duties as assigned. Examples may include, but are not limited to, assisting with cash pick-ups at the Point-of-Sale, greeting customers at assigned stations, assisting customers at Point-of-Sale, assisting with recovery in departments, and assisting in the preparation and taking of inventory. Preferred Qualifications: Prior experience in customer service or in cash balancing and processing. Job Requirements: Ability to lift up to 40 pounds on an occasional to frequent basis. Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis. Adherence to Company policy and procedures is required. Regular attendance is required. Additional Information: Effective verbal and written communication skills. Basic math and reading skills, legible handwriting, and attention to detail. Ten key calculator skills, Windows based systems comfort level. Ability to work as part of a team and interact effectively with others. Critical features of this job are described within this job description. Job responsibilities may change at any time due to business needs. Please discuss requests for reasonable accommodations with hiring Click APPLY NOW to submit your application online! Job requirements Minimum Age 18+ years old

Job Title: SALES AND CUSTOMER SERVICE REPS - Entry Level Marketing / Advertising Company: Company Confidential Location: Birmingham, AL Description: SALES AND CUSTOMER SERVICE REPS - Entry Level Advertising /? MarketingIfyou're sick of interviewing at cookie-cutter cubicle firms and areeager to work with other people as passionate as you are, then read onabout the new career opportunities available at E. Michaels Marketing, Inc.?E. Michaels Marketing, Inc.? maintainsa top notch portfolio of sports and entertainment clientele.? We focuson developing and executing print-based customer loyalty packages forpro sports teams, hotels, resorts and high end golf courses.? Our trackrecord of success has resulted in the continued growth of ourportfolio, which is why we are filling positions immediately.? On adaily basis, we take the time to plan and develop real world businesssolutions for our clients.? This extra planning gives our clientsincreased customer retention, improved service and product sales, and anever ceasing cycle of data they can use to create new and betterservices and products.?Our account reps must clearly demonstrate the following qualities: Great interpersonal skills Leadership experience Ability to multi-task Strong work ethic Ability to work in a high-energy environmentPositions involve face to face promotional sales, marketing, customer service and an opportunity for management.?Ifyou are looking for a 9-5 desk position, this is not the career foryou.? If you are looking for a dynamic, people-oriented atmosphere thatactually enables you to break away from the fluorescent lights fromtime to time, we could be a match.? Unlimited opportunities at E. Michaels Marketing, Inc.? are abundant, and most importantly, are based onperformance, not just seniority.? We have entry level positions so no experience is required.? Certain backgrounds and/?or experiences are beneficial.? The following degrees/?experiences are preferable: Collegiate Athletic Experiences Leadership Experience Degree in Business Administration Degree in Communications Degree in Business Degree in Business Management Degree in Sports Marketing Degree in Marketing International Studies Whatare you waiting for.?.?.?.?.?.?it's time to start your career!  Fulltime and internships are available.?  Please submit resumes online forimmediate consideration.? relatedkeywords:  sales, marketing, customer service, advertising, publicrelations, general business, business development, managementopportunity, sales and marketing, entry level, retail, restaurant,hospitality, sports, entertainment, business.?