J Copper Location: Anniston, AL 36207 ... Education ICT Group Inc. 2002 to 2009 Langhorne, PA Schedule and Forecast Analyst § Forecast in-coming calls short term and long term for call center § Schedule 200+ Agents to take incoming calls for 24/7 call center. § Coordinate time off for and schedule changes for agents. § Run detailed various reports. § Write basic Marcos in Excel § Manage real time service levels and other call center metrics. § Make custom canvas screen. § Manage real time adherence. § Provide recommended schedules for recruiting. § Provide recommended schedule changes for call floor manager. Customer Service Representative § Taking incoming ...
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S Wheeler Location: Oxford, AL 36203 ... tunity for advancement. Education 1972 - 1977 Point Arena High School Pt. Arena, CA High School Graduate Work experience Nov 03 - Bama Cellular, Oxford, Alabama Sales rep customer service Help customers with any ccelll phone problems they had, did credit checks, activated phones, sold satellite dish Kept stores up to standards. Mar. 03 – Sept. 03 Ft. McClellan PX Mart Anniston, Alabama Customer Service Handled multiple sides of the Customer Service aspect as well as Jewelry Counter sales. Ran Cash Register, operation, inventory, layaways and refunds. I worked to restock items. The PX is closing within a short period of time and my tenure was not enough to keep me in t ...
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N Reese Location: Anniston, AL 36206 ... 000 George Douthit Dr. Jacksonville AL 36265 GPA-2.5; Attendance- 100% Graduation Date: May 30, 2008 Professional Skills Microsoft Office Office Procedures Sales Windows XP, Vista Telephone Skills Filing/Editing Accounting Typing 45 + wpm Customer Service Skills Employment Skills Developed ability to work in a fast paced atmosphere Maintained excellent sales and customer service relations Diplomatically resolved customer complaints on as needed basis Accurately calculated and made deposits of up to $20,000 daily Ability to follow instructions well and make decisions with no supervision Maintained all record keeping procedures without error Effectively developed telephone commu ...
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M Swanigan Location: Anniston, AL 36206 ... DESIRED US-AL-Anniston LOCATIONS US-AL-Birmingham US-GA-Atlanta WORK EXPERIENCE: Jacksonville Rehabilitation Center Anniston, Alabama US 2/2008-Present Salary: 7.15 USD Per Hour Hours Per Week: 55 Certified Nurses Aid Responsibilities include taking full care and responsibility of the elderly in a rehabilitative facility. Deltacom Anniston, Alabama US 6/2005-Present Salary: 11.00 USD Per Hour Hours per week: 45-60 Trouble Management Technician Responsibilities include answering the phones, speaking with customers, using customer service skills and troubleshooting practices to determine what the problem/issue is, and getting that information into our ...
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S Johnson Location: Jacksonville, AL 36265 ... seph P. Saks High School Anniston, ALCollege Prep CoursesMember of Beta Club (secretary - 1year, treasurer - 1 year); Member of Junior and Senior Honor Society (treasurer - 2 years); Who's Who of American Students; Science Club; Drama Club; BandGraduated in 1982 in the Top 20 of my classSpecial Skills Advanced knowledge using Microsoft Office 2003, 2007 and Ultimate, Infoworks, Quickbooks, Windows XP and Vista.Certified in MS Access and MS ExcelI have completed 24 CEU credits each in ICD-9-CM and CPT courses at Gadsden State Community College Professional Experience June 2006 - March 2009 HooksVanHolm, Inc 1021 Noble St Anniston, AL Reason for leaving: Government Contract closed ...
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M Friend Location: Riverside, AL 35135 ... Qualifications I have excellent computer skills with a working knowledge of MS Office. I am extremely well organized, professional appearance, customer oriented, honest and very conscientious. I have a lot of experience in an office setting and I feel that I would be an asset to your company. Relevant Experience MADISON COUNTY SCHOOLS September 2007-August 2008 Computer Teacher *Instructed 3rd, 4th and 5th graders how to use the computer *Set all curriculum and lesson plans *Maintained control in the classroom, taught PowerPoint, Excel and other Microsoft applications ALABAM ...
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K Wood Location: Lineville, AL 36266 ... Proven capable and reliable in handling multiple tasks while maintaining an orderly efficiency of operations. ♦ Computer proficiency: Windows, Word, Excel, and PowerPoint. PROFESSIONAL EXPERIENCE G 4 ENTERPRISES, LLC, Atlanta, Georgia Executive Liaison July 2005 - September 2007 Responsible for providing administrative support to the CEO and Project Managers by performing such duties as preparing correspondence, reports, and organizing meetings. Expedite clientele issues resolving all complaints to a satisfactory level in a professional and timely manner. Organize programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitatio ...
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S Ash Location: Attalla, AL 35954 ... r Production/Assem bly Objective To obtain a full-time position with a doctors office, business or production company in the Gadsden area. Education 2000-2004Gadsden High SchoolGadsden, AL 2005-2006 Gadsden State Community College 2007 Gadsden State Community College Office Careers Information and computer Technology Microsoft Word, PowerPoint, Excel Awards received Certificate in Office Management in 2007 Leadership Award in ROTC in 2004 Interests and activities Plays the piano for church organization Big Brothers Big Sisters of Gadsden, volunteer Health Occupations Languages English (fluent)Knowledg e of sign language Work experience ...
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J Copeland Location: Bowdon, GA 30108 ... Certification in Computer Applications Skills Advanced Microsoft Word, Excel, Access ...
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R Donworth Location: Branchville, AL 35120 ... el, and purchasing; conducting client meetings and product sales presentations Pryor Seminars. Ongoing attendance at management seminars and professional training classesPROFESSIO NAL EXPERIENCEPITTMA N INDUSTRIAL MARKETING, INC. - Birmingham, Alabama, December, 1985 to April, 2009. Pittman Industrial is a manufacturer's representative selling industrial consumables through distribution.Sal es and Office Manager, SalesSales of industrial consumables primarily for the steel industry:Meet with new principals to obtain information regarding customer needs and new product linesMeet with principals to develop marketing plansMeet with customers regarding product needs and orde ...
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