K Roumeliote Location: Columbus, OH 43214 ... Hair out of Place* National Educator-Paul Mitchell Systems* National Educator-Framesi USA SKILLS* All aspects of domestic, international, tour, cruise, loyalty redemption travel* Apollo, GDS, Microsoft Office Suite, salon management software * Sales, marketing, and retail merchandising * Educator and trainerLICENSES, CERTIFICATIONS, AWARDS AND ACHEIVEMENTS * Certified Travel Associate-The Travel Institute * Accredited Cruise Counselor-Cruise Lines International Association * 12 Perfect Attendance Awards-Travelers Advantage * Domestic Travel Consultant Program-Traveler s Advantage * International Travel Consultant Program-Travele ...
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T Graves Location: Columbus, OH 43204 ... ce with internal/externa l customer escalations – requiring billing inquiries, product/service explanation, troubleshooting Track orders, issue credits/adjustme nts. QWEST COMMUNICATIONS, Dublin, Oh Account manager Work with clients to develop and review programs & products. Assure clients schedules & work orders are completed accurately & in a timely fashion. Internally manage client's projects and products among all departments. Manage all billing related to client's programs & products. Attend and conduct regular meetings to update Operations on products, procedures, forms and or/any other services provided. Manage business accounts Present future plans and products to Provision ...
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C Campbell Location: Columbus, OH 43205 ... excellent experience in management and customer service.Consiste ntly recognized for technical troubleshooting skills used to resolve challenging technical issues and proficient in a range of computer systems, languages, tools and testing methodologies. Quickly learn and master new technology.Succe ssful in both team and self-directed settings. Areas of ExpertiseAnalyzi ng Data & Report WritingDiagnosti cs & TroubleshootingP roblem solvingImplement ing New Processes and Innovative Improvements Teambuilding Training, CoachingStaff EvaluationsSuper visionPerformanc e Evaluation Customer Service ManagementCustom er Satisfaction Enhancement Complaint Handling & ResolutionMissio n Cr ...
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C Mckenzie Location: Mansfield, OH 44903 ... environment.Expe rience Senior Customer Service Rep. May 1986 - May 2009 Smurfit-Stone Container Corporation, Mansfield, OH Daily telephone & email contact with customersHandle major/ national/smaller accounts assigned to meComputer estimating, setting up plant specs, hand/computer drawings for productionAssist ed in pricing items for specific customers Process new and repeat orders and warehouse releases in computer Process and distribute reports for management for daily bookings, machine backlogs and recorded booked footage on master scheduleAttend daily production meetings and report information to customer service departmentHelp resolve customer problems/concern s through int ...
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J Reynolds Location: Avon Lake, OH 44012 ... d efficient' honest and friendly.• Quickly learn procedures and methods.• Excellent communication, interpersonal and organizational skills.• Demonstrates competence and poise in professional and social settings.• Demonstrated effective leadership skills.• Outstanding interpersonal skills.• Computer literate - can quickly learn new software; excellent keyboard abilities.• Capable of handling multiple projects concurrently.• Achieved consistent client satisfaction.• An experienced team player, bringing enthusiasm and energy into group efforts, a goodmorale builder.Experien ce Coldwater Creek Westlake, OHSales Associate/Sales Lead October 2005 to October 2009Began at Coldwater Creek as a part- ...
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R Boggs Location: New Lebanon, OH 45345 ... iven individuals can result in outstanding results for our clients. Related Skills:As a result of my academic experiences I have obtained excellent analytical and organizational skills. A majority of my political science curriculum required that I develop and master analytical, writing and communication skills. These abilities coupled with my years of customer service and sales taught me the value of team work, allowed me to harness outstanding communication skills, and fully understand the importance of professional standards.Profes sional Profile:Educatio nal Experience:Miami University, Oxford OhioBachelor of Arts in Political Science, December 2008Financed 70% of education through par ...
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S Matthews Location: Coshocton, OH 43812 ... inated several key accounts with interaction with new and old clients. • Developed long standing customer relationships. • Strong computer skills and experienced in many various software applications. • Strong background in sales, marketing, and accounting. Experience Coshocton Tribune, Coshocton, Ohio Account Relations Specialists, 2005 - 2008 Advertising sales to customers through internet and tele-sales with personal sales calls on request. Grew existing customer base on an average of 12% per year. Consistently high ranking sales performance. Ellis Accounting, Port William, Ohio Owner/Operator of an Accounting Firm, 1987 - 2005 Started firm with only 4 customers and when busi ...
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M Lee Location: Richmond Hts, OH 44143 ... o 2005-2009A leading developer and manufacturer of electronic sensors and components for the global factory and process automation market. Customer Service/Technica l Support ManagerResponsib le for managing daily operations of the customer service, technical support, and quotation departments .Ensured timely processing of all inquiries, warranty claims, repairs, returns, orders, quotations, samples, demos and acknowledgements .Hiring, training, development, review, and termination of department personnel.Respon sible for motivating and evaluating the departmental performances compared to defined metrics.Prioriti zed, scheduled and assigned work assignments to ensure timely res ...
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J Ellis Location: Elyria , OH 44035 ... 's Corp. Las Cruces, NMCustomer Service RepresentativeI worked making outbound calls to help resolve customer's issues that other agents could not resolve.06/06 to 04/08 Sitel Las Cruces, NMCustomer Service RepresentativeI worked as a customer service representative taking inbound calls for billing and technical support.12/04 to 6/06 May Credit. Sheffield, OHCustomer Service RepresentativeI worked as a customer service representative over the phone and on a computer processing credit card applications. 08/02 to 12/ ...
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L Mckinney Location: Hamilton, OH 45011 ... mer service to assist patients that have signed up for the new Medicare Part-D Prescription Drug Plans in understanding how their plan works for them. Provided pharmacies with processing information to submitt claims. Also did follow up calls to doctors office informing them of prior authorization of medication that was prescribe to patients Medco Health Solutions November 1999 - December 2003 Customer Service Representative Fairfield, OH Placed and received calls regarding patient to verify correct information such as the date of birth, current address and current dependents for delivery of said medication. Hammacher Schlemmer November 2001 - December 2001 Inbound Order Taker Sp ...
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