K Powe Location: Brooklyn, NY 11237 ... istrative Operations Manager. * KEY AREAS OF EXPERTISE * "X Developing Superior Customer Service"X Office/Personnel /Account Management"X Claim/Problem Resolution"X Process/Procedur e Development"X Inventory Control & O rder Forecasting"X Administrative Assistance"X Trade Show/ Event/ Travel Coordination"X Logistics"X Leadership and Training"X Public Speaking & P resentations ________________ ________________ ________PROFESSI ONAL PROFILE "X Escalate business development through innovative initiatives that increase productivity and revenue growth; adhere to all standards and procedures while exceeding goals and objectives"X O ...
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F Velazquez Location: Buffalo, NY 14220 ... ffalo, New York06/13/09-Pre sent Customer Care Representative* Deliver world class customer service and build customer satisfaction and loyalty.* Provide effective and timely resolution of a range of customer inquiries.* Strive for one-call resolution of customer issues. * Complete ongoing training to stay ahead of service and policy changes.* Strike a positive and cooperative tone with both customers and coworkers.* Increase the customer experience by providing information on services through up selling opportunities.Al ternatives for Battered Women ...
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K Jacobs Location: Staten Island, NY 10301 ... MS Office for Windows 2000; Word and Excel10/08-Prese nt Time Warner Cable Flushing, NY Product SpecialistRespon sibilities include but are not limited to answering inbound calls from customers inquring about their bill, products and, services. Explaining service invoices, scheduling installations and service technicians. Process payments using customers credit or debit information.12/0 7-10/08 Time Warner Cable College Point, NY Outbound TelesalesRespons ibilities include but are not limited to calling curre ...
93 hits
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D Curran Location: East Northport, NY 11731 ... tching. Excellent communication andinterpersonal skills, along with the ability to work independently, or as an integral member of a team.Professiona l ExperienceENVIRO NMENTAL SYSTEMS PRODUCTS. EAST GRANBY, CT 1983-2008Distric t Service Manager 2002-2008Key Results: Using business experience and training, responsible for day-to-day Customer Service, Field Service and Installation activities for over 25 employees involved in the Installation, Maintenance, Repair and Calibration of Computerized Automobile Emissions Analyzers. Established and implemented procedures for improvement in resource productivity and business unit profitabil ...
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M Haile Location: Freeport, NY 11520 ... branch of 9 registered representatives in a Brokerage Firm. *As Principle, approve new accounts, trades, etc.*Foster camaraderie among Financial Consultants and support staff, team emphasis, which results in marked productivity*Add ress major trading issues*Daily activities consists of extensive outgoing client contact as well as servicing client needs; wires, transfers, account maintenance issues, interactions with internal departments*Proa ctively uncover additional business development opportunities and schedule the clients with a Financial Consultant for further consultation. *Weekly meetings with the Branch Manager and Financial Consultants to discuss business development ideas to sati ...
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M Winecup Location: Staten Island, NY 10312 ... g staff to exceed goals and surpass expectations in demanding, fast-paced environments. Skilled leader with a proven ability to manage multiple tasks, and efficiently utilize available resources in order to reduce costs and increase overall profitability. KEY SKILLSIdentifyin g the strengths and weaknesses of staff and adjusting employee's responsibilities accordingly in order to improve the team's overall performance. Motivation of personnel and team building through effective communication of goals and expectations.Dev eloping performance matrices to measure the success of processes and developing staff that can effectively realize organizational objectives.Plann ing and implementing comp ...
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J Huff Location: Newburgh, NY 12550 ... sales achievement with a proven ability to successfully develop creative strategies, lead effective productivity programs and engage cross-functional teams to achieve company goals. Consistent track record of market share, retention and telesales growth within budget, driving increases in profitability.PR OFESSIONAL EXPERIENCETIME WARNER CABLE NY / NJ REGION, Middletown, NY 2005 - 2009Customer Service / Sales ManagerManaged staff of 5 Customer Care Supervisors supporting 88 Call Center Representatives serving 173,000+ customers. Lead division wide telesales and retention initiatives, as well as Quality Assurance programs. Served as liaison between Time Warner Cable Vendors and Middletow ...
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H Tillie Location: Bronx, NY 10467 ... l at all levels to gain valuable insight, avoid potential problems and facilitate the timely completion of projects. Efficient in Microsoft Word, basic Excel and Access. Work History 2007 to Present - Temporary assignments / Data Entry and Proofreading. Performed data entry / proofreading duties as well as other clerical functions while employed through temporary agencies for NYC area firms. 2005 to 2006 : Field Interviewer, National Opinion Research Center. Conducted household interviews with adult respondents knowledgeable about their energy usage while entering acquired data into Computer Assisted Personal Interviewing program. Obtained authorization forms in order to contact energy su ...
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H Ardon Location: Bronx, NY 10461 ... ment: [ 05/2006-06/2007 ]Interboro InstituteNew York, NY Office Assistant(Studen t Activities Dept ...
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H Lamneck Location: Lindenhurst, NY 11757 ... ility analysisSkills and Strengths include:Advanced Microsoft WordAdvanced Microsoft ExcelAble to adapt and embrace new technologiesTrou bleshooting and problem solvingStrong leadership skillsTeam spiritedSelf motivated and a quick learnerMeets and exceeds targeted deadlinesCareer ExperienceWinter s Bros Recycling Corp. September 2006 - February 2010A division of IESI Corp / Westbury, NYCustomer Service ManagerManaged and lead the Customer Service team to become world class customer service representativesI mplemented and coached the Customer Service team through the Impact Learning Techniques Program which improved Secret Shopper scored by over 40%Implemented new phone technology for adva ...
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