Customer Service Supervisor Jobs in New Mexico

Job Title: Ft Client Services Manager Company: Location: Albuquerque, NM Description: AMBERCARE HOSPICE Growing in Quality and Service Come Join Our Family * Competitive Salary * Mileage Reimbursement * Comprehensive Benefit package with Medical, Dental and Vision * Generous PTO * Employee Incentives - FT CLIENT SERVICES MANAGER* Call Center Experience Preferred Customer Service Experience, preferably in Homecare, Hospice or Medical Equipment Bilingual Spanish/English a Plus Proficiency in Computer Applications Required - FT CLIENT SERVICES REpRESENTATIVE* Call Center Experience Preferred Customer Service Experience, Proficiency in Computer Applications Required Bilingual Spanish/English a Plus Experience preferably in Home Health Care, Hospice, or Durable Medical Equipment - FT RESOURCE NURSE* RN Required Excellent Clinical, Organizational and Multi-Tasking Skills a Must Hospice or LTC Experience Preferred Bilingual a Plus Excellent Computer Skills Required EOE DRUG FREE WORKpLACE E-mail resume to: Register to View Or Fax 217-0434

Job Title: Airport Customer Service Supervisor Company: US Airways Group Location: Albuquerque, NM Description: ·       Responsible for the supervision, direction and monitoring of personnel to ensure our customers are receiving the best possible service. ·       Responsible to ensure personnel comply with established rules and regulations. ·       Plan and coordinate operational activities and communicate with other station personnel, other departments and vendors as required. ·       Responsible to ensure the protection and security of customers and company property at all times. ·       Ensure quality service is provided in all areas of responsibility including facilities, customer handling, equipment and appearance of personnel. ·       Responsible for maintaining station records, completing reports and any other administrative support required by Station Management       High school diploma or GED. ?     Three years of experience in an airport and /or customer service environment. ?     Internal employees may not be on an attendance level. ?     Must have at least an average rating on the most recent performance evaluation. ?     Must remain in the position of one year. ?     May not be on a disciplinary level.

Job Title: Call Center Supervisor Company: Volt Workforce Solutions Location: Las Cruces, NM Description: Immediate opening for Call Center Supervisor in a fast growing facility. Schedule to be flexible with business operating hours and needs. To lead, develop and motivate a high performance team of support professionals to deliver excellent technical support and customer service in an accurate and timely manner. Coach, mentor and train Tier I and II staff. Conduct regular and effective team meetings. Apply a balance management approach with equal emphasis on business and people management results. Build and manage a team of support professionals with a high level of employee satisfaction and commitment. Analyze customer satisfaction surveys results, develop and implement appropriate action plans to improve agent customer service skill sets. Communicate with all customer segments, support professionals and business partners.Volt is an Equal Opportunity Employer.Requirements: Possess strong leadership skills. Aptitude to learn quickly and effectively. Works well in a team environment. Strong understanding of Call Center processes and procedures. Excellent demonstrated customer service skills. Excellent English verbal and written communication skills. Ability to drive team to success. Very flexible work schedule. Experience in computer technical support preferable with one or more of the Windows operating systems. Minimum 1 year customer contact center experience in a lead and/or mentoring position.