Customer Service Supervisor Jobs in Maine

Job Title: Call Center Manager Company: Location: Portland, ME Description: Call Center Performance Manager needed to review performance and production reports to ensure that goals are being met. Pays $14 per hour For additional information and immediate consideration, apply now.

Job Title: Customer Service Manager Trainee ( OAKLAND_04963) Company: Schwan Food Company Location: Oakland, ME Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: OAKLAND State: ME Zip: 04963 Country: United States of America Job ID: schwanservice- Register to View _OAKLAND_04963_Jan_22_2010__3%3a58PM Job Channel: USA-ME Customer Service Posted: 01/25/10

Job Title: Customer Service Manager Trainee ( SANFORD_04073) Company: Schwan Food Company Location: Sanford, ME Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: SANFORD State: ME Zip: 04073 Country: United States of America Job ID: schwanservice- Register to View _SANFORD_04073_Jan_22_2010__3%3a59PM Job Channel: USA-ME Customer Service Posted: 01/25/10

Job Title: Customer Service Manager Trainee ( HOULTON_04730) Company: Schwan Food Company Location: Houlton, ME Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: HOULTON State: ME Zip: 04730 Country: United States of America Job ID: schwanservice- Register to View _HOULTON_04730_Jan_22_2010__3%3a58PM Job Channel: USA-ME Customer Service Posted: 01/25/10

Job Title: Customer Support Supervisor Company: IDEXX Laboratories, Inc. Location: Westbrook, ME Description: Company: IDEXX Laboratories, Inc. Job Title: Customer Support Supervisor Jobid: idexxlabs-*F69123CFEC5BD343 Job Location: Westbrook, ME, 04092, USA Description: Customer Support Supervisorfunction SendResume() Job Title: Customer Support Supervisor City: Westbrook State: ME Country: United States Job Summary: TheCustomer Support Supervisorwill provide direction and support to Customer Support Representatives with inquiries regarding all IDEXX department products and services. Ensure representatives have the tools to identify and resolve issues quickly and efficiently using troubleshooting techniques. Facilitate sharing ideas, processes, and good customer service practices. This is a rotating shift/hour position Monday - Friday, 7:30am - 9:00pm and occasional Saturdays, 8:00am - 5:00pm. PRIMARY DUTIES AND RESPONSIBILITIES: * Direct reporting of Customer Support Representatives. * Responsible for staffing, scheduling, recruiting, interviewing, hiring, and new employee orientation. * Responsible for employee development. * Responsible for call elevation, resolution and follow up. * Ensure implementation of new hire and continuing education programs. * Report and analyze data necessary to monitor team efficiency. * Provide timely and consistent feedback to representatives regarding performance toward goals. * Develop, implement, and maintain policies and procedures to ensure IDEXX quality customer service. * Liaison between customer support and IDEXX for shared ideas and processes regarding quality customer service, and product innovations and promotions. * General support for all members of the customer support team. * Call coaching and monitoring for employees. * Other duties as assigned Qualifications: EDUCATION:B.A. or B.S. in field or related field preferred, or equivalent experience. EXPERIENCE: * Two to four years in the clinic or customer support field preferred. * Minimum of 2-4 years work experience in positions requiring a strong emphasis in coaching, leadership and performance evaluation to achieve set standards preferred. * 2-4 management/supervisory experience preferred * Call center operations experience preferred REQUIRED SKILLS AND ABILITIES: * Management and supervisory skills. * Ability to handle difficult customer situations with tact. * Strong customer service skills. * Strong problem solving skills. * Ability to make decisions and use independent judgment. * Ability to lead teams, receive constructive feedback, and build team base activities. * Possess a strong telephone presence. * Ability to prioritize, multi-task, and delegate duties. * Strong communication skills both verbal and written. * Ability to communicate professionally with both internal and external customers. * Ability to listen to and comprehend information and feedback. * Work with minimal supervision. PHYSICAL DEMANDS: * Some travel. No unsolicited Employment Agency resumes are accepted. Post Date: 02/25/2010 Job Code: 10-0127 Apply Now